Kittle Property Group Reviews

I know this property strive for excellent for their residents however, my seventy five year old mother has had three incidents with water entering her apartment and the property manager haven't taken the problem seriously. I guess when she enters the hospital by having black mold in her apartment it will become a priority...In my last letter before I get my attorney involved I wanted to write this review... Respectfully, Concern daughter

Seems like y'all have a problem with remember to give people their parking passes because today at 1 am ( 6/9/2026 )y truck was towed due to not having a parking pass ! Now I have to pay $290 today to have the truck released to me but unfortunately I do not have the funds ! The girls at the office said it was their fault and would call the towing company to get the truck released but instead sent a bogus email with zero information to the tow company and so had driven all the way there to get to truck just to have to drive all the way back home. While we were at the tow lot waiting on someone …

Outstanding! Beautiful building and very clean. Great amenities, a peaceful outside enclave to relax or grab a bite to eat, and every person I ran into was friendly.

On March 13, My vehicle was damaged from shingles flying off the roof. I have left messages and got no call backs. MY property manager Kaylee at Casey acres says she doesn’t have the properties insurance information and corporate office won’t give it to her. My property manager tried to get me to take a cash offer from some random roofing company who she wanted to sign a contract with. I passed and again requested insurance information so I could file a claim with their insurance. I still do not have it 6 weeks later. I never said I wasn’t filing an insurance claim, I said I wasn’t filing it t…

Lived at Parkview apts in niles mi for 20 years . Can’t get washer dryer repaired

We have had a deeply disappointing experience with a property managed by The Kittle Group. Over the course of several months, we submitted multiple written complaints regarding excessive impact noise from the upstairs unit, including late-night running and heavy objects being repeatedly banged on the floor at unreasonable hours. The disturbances significantly disrupted our family’s sleep, including our one-year-old child. At one point, a member of management personally came into our unit and confirmed the severity of the noise. Despite that acknowledgment and repeated written follow-ups, no me…

If I could give zeros stars I would. My car was towed on 1/3/26 due to me not having a parking pass. I have not received a parking pass at that time. I am requesting a refund of $175 for the tow of my car. When I went to the office about the issue on the following Monday, 1/5/26, the door locked and Maggie opened the door said “We’re closed. Can we help you with something.” It was 3:50p and office hours are 10a-6p. I informed her that my car was towed and she let me in. While talking with Ashley, she asked me if I received my parking pass. I informed her that I did not and was unaware that I …

I live at Whispering Creek apartments in Columbus, Ohio. Brand new in 2020, but you would never know it because of all the trash and debris everywhere! Breezeways and stairs are filthy, never been power washed. Dog poop everywhere. Poor communication with property management and a lack of concern about your needs.

I’m a current tenant and The office person was giving me a hard time about needing paper in the office. This service is not checked daily of which see admitted but when she looked at me and asked didn’t I give you paper the other days…basically saying we all look alike. Rude and racist. They don’t even know they own tenants. Not personable at all.

Maintenance don't care about the people here office people are not together it's not a place to live at.

SE believe the reviews. Do not live here! I’ve been having plumbing issues with my toilet for 2 months straight without the issue being fixed even after several maintenance request were put in for help. I wasn’t able to use my toilet for days due to it running and not being able to flush! lastly I’ve spoken to the office several times about my toilet leaking and now been charged $500 for water due to this issue. The office has been no help in resolving this matter , and sent a water disconnection notice as if they have no idea of the leak that’s persisted causing this unreasonably high bill. I…

Management at Serenity Terrace is always posting stuff on Facebook about their tenants and ex tenants in the apartment. She sends harassment through Facebook messenger and then deletes it so nobody has evidence against her. She also moved her husband

⭐ Google Review Draft for Canterbury House Apartments – Warsaw, IN (Managed by Kittle Property Group) ⭐ 1 Star — “Unsafe, Unresponsive, and Mismanaged” I currently live at Canterbury House in Warsaw, and everything you read in the negative reviews is unfortunately true. This property is in serious decline due to poor management and lack of accountability. There is black and pink mold in several apartments, cockroaches in multiple units, and maintenance requests go unanswered for months — sometimes over a year. The office is usually closed, with blinds drawn and doors locked during normal busin…

There should be zero star rating available for these folks. An absolute nightmare experience with them. Water bill magically went from $14/month to $266/month without any explanation. After leaving the apartment, they quoted a ridiculous final rent for me to pay and reported me to a rent collector who threatened to report me to a credit bureau with impact on my credit score.

Very detailed on explaining things, apartments look very neat and property management is very nice and helpful.

If i could give you negative stars I would. I am disabled, and this company is trying to illegally evict me. I did not receive a notice in writing and wasn’t even told directly or handed any sort of physical notice indicating I am being evicted.

Poor management, poor response to Maintenance requests, pestilence.

Terrible. They definitely do not care about people or their children. Will have you living with other peoples bugs and mold then tell you there's nothing they can do or it's your responsibility now, because you already signed a lease and are now stuck there.

DO NOT rent from a kittle property. they refused to consider my broken ac as an emergency and when I informed them my ac was at 85, management on the property said I have to “deal with it” I contacted corporate and have not heard anything back. So unprofessional.

I don’t wanna give them “ANY” stars because they don’t deserve them. I have been trying to get in touch with somebody anybody from the head office and no answer no response. So now I’m going to get in touch with the BBB and them help me and figure this out. You don’t deserve a company and your office manager here at Cameron Court RUDE AND VERY UNPROFESSIONAL.

Okay I just got an inspection done in my apartment. I know it wasn't the cleanest, but they gave me a notice saying that my apartment isn't up to par with them. There's barely any garbage on the floor. Carpet might need some vacuuming. The property manager says it isn't clean and gave me a warning. I live in Indiana and with my brother. I also have 2 cats, they r fixed and don't spray but she says they do. R u kidding me. There might be some dirt on the floor, no food or pet droppings,but she says there is. She also says I removed a smoke detector. Why would I do something like that. My apartm…

Why do they charge for water in 55 and over and not the Gables???? The 55 and over is on a fixed income and the bill is outrageous!! If they had minus review I would use that. I have been waiting for 5 months to hear their decision! I contacted both the apartment complex and them. I had a 240.00 water bill in one month. It was due to a toilet running 24/7. I waited 2 days for maintenance ( I know they are busy) meanwhile the water is running. I have lived here 6 years and never had a water bill over 40.00!

I talked to the manager about needing to move to first floor apartment or cottage when my lease was up due to health issues. I am allergic to cigarette smoke and was sick and stuffed up all winter due to my neighbors below me smoking. Underneath my sinks smell like cigarette smoke and it rises up through the drains and ventilation. Second hand smoke is also hazardous to my health. They did not make effort to help but pushed and pushed for me to renew my lease before it was necessary. There has been availability but no one ever tried to help. There is so much lack of communication and staff tha…

⭐ 1-Star Review BEWARE – Retaliation, Discrimination, and Legal Action Required My experience at this property has been exhausting and traumatizing. Management retaliated after I advocated for basic repairs and fairness. I was wrongfully targeted, accused of lease violations over $12 worth of damages with no criminal case, and pushed through an unfair eviction process. They ignored maintenance requests for months and only responded after I filed formal complaints. I had to take them to court and won my case—proving their neglect. Despite that, they continued to harass me and refused to renew…

they treated us horrifically

I been trying to get a hold of cooperate !!! I NEVER wrote a bad review until now! I’m contacting in Regards of Manager by the name of Barbra at Promenade Apartments in Beaumont, TX. I had an emergency to leave Texas and move back home. I’m listed as the second resident on the lease. She was on vacation in Las Vegas during the time . She kept having other leasing agents explain to me she would send the documents to me via email. She refuses to send them to me. She cursed me out stating I can’t get off the lease due to it would be fraud. I asked her how could it be fraud if the my roommate a…

Can’t even get ahold of corporate, whether it’s by email or phone . Property management will tell you one thing than have said property management replaced and telling tenants another thing. I even had a property manager refuse to get me corporates phone number . To be blunt , if you have to opportunity rent from this company , don’t , go somewhere that doesn’t replace a property manger every 2 month and actually will respect you as a tenant.

New apartment’s oven doesn’t work, the entry door latch is loose from previously being kicked in, windows don't close due to preexisting water damage, multiple preexisting leaks in the walls, and dirty and poor fit and finish of floors, drywall and paint; two months after reporting no repairs have even started. Now a few months later they have finally replaced the windows and the entry door which is difficult to open and close, doesn’t have the fire door framing, they didn’t clean up after themselves and it has taken about two weeks to install up to the point pictured

I can't give you guys even one star Lafayette Landings this place is a joke they care about nothing but rent been trying to get a garage space for a year and a half she keeps telling me she don't know what's going on with the garage how do you not know what's going on with your garage and how many people got spaces butt the maintenance men have spaces but a resident can't get one. And calling corporate doesn't help they don't answer their phone they don't even return calls have it returned on the minds anyway just want a garage space so I can have somewhere to park

They own the brand new apartment complex in Madison, AL called Aurora that my family lives in. That front office is a COMPLETE JOKE. Won’t enforce ANY rules on their NONSMOKING PROPERTY, broke down sport cars in handicap spots for MONTHS, dog poop everywhere, noise complaints fall on deaf ears, the list is endless. Neighbors have PTSD, one neighbor is elderly and on oxygen!! Her assistance van can’t even pick her up bc everyone is illegally parked in handicap!! She can’t walk!! I’ve gone with her to make SEVERAL complaints and the front office refuses to actually do something besides sending …

To Whom itmay concern,                                                                                                                Per myrental agreement with CMHA and my lease agreement with Riverside Trail Apartments/KettleProperties located at 5795 Chatterton Road Columbus, Ohio 43203 for the unitlocated at 5788 Fernhill Lane, Columbus Ohio 3232 all my obligations were paidin full and satisfied prior to moving out your unit. I signed my documents purchaseagreement documents on 02/14/2014. Further we had a conversation at your officeprior to the date I moved out on 02/28/2025 where you to…

Nora Commons Senior Living!! Management:Are Retaliating, Intimidation using their abuse of Power against the Elderly At Apt161. Meeting with them Non Renewal Lease because of Complaint.Took it Personal because Kittle's called them about our Situation. Told us we had to leave on March 25 2025. Please Respond to this by March 18 this week. This Post is going Email to all that will listen. Sincerely Nora Commons Apt 161. Virginia Fitzwater and Jacqueline Corsaro

Maintenance is never a priority. My friend has gone 2 months without a working dryer. I went weeks without lights in hall, bathroom and laundry room because of a leak above me. Had rain coming in my windows from the gutters that aren’t kept clean. It’s always “waiting for the part to come..it’s on back order”, blah, blah, blah! It’s maddening!

I didn’t even want to do this but at this point the apartment complex that I have been residing at for the past 11 months is the worst apartment complex in this world. I received 0 help honestly with any issue I encountered/ experienced living here because you have to call more than 5 times to even get someone to listen to your concerns, it’s treacherous and so unprofessional. I been having a problem with my washer for about 6 months, like I said I have to call more than once for a problem to be solved, and the maintenance man will come “fix” the washer because it has to be deadline before a n…

Their apartments are really nice they ran by people who don't care for the tenants giving out violation fore other people trash nothing is accessible this property management is the worst

Gotta be the worst ever.. 9th st apartments in Richmond IN.. Elevator stays broken leaving seniors and Handicapped people on upper floors unsafe.. God forbids a fire break out in death trap building… Shame on you!!

4 months after I moved in with my service dog they served me a termination of lease to immediately get rid of my dog or move out because my hateful busybuddie neighbor complained and even though I presented my dogs information upon signing the lease, most the manager's here are inexperienced and they have a high turnover, the rent amount keeps changing it's always higher, there has to be tenant rights laws for this! they are suppose to be low income for seniors on SSI but my rent is more than my SSI now, the stress put me in the hospital with blood pressure at 225 near heart attack twice and …

Horrible place to live. They don't maintain anything. they close out work orders before anything's ever done. Or they delete your work orders. I waited 4 months for a frigerator in a bathtub faucet. It's been over a year I've been dealing with mold they've only sent 2 contractors out to get a measurements and they havent bothered to try and put us in another unit when there were and are empty units. I have small children getting sick from all this mold. were still paying rent on time every month. We have called everybody but the news and can not get a return phone call from anybody but we…

Terrible management trash and property is never taken care of. The Mosiacs Apartments Avon, Indiana

Love renting from here!

The most deceptive neglected properties ever!Very unsafe living conditions, Amazon packages stolen on regular basis. No camera security to show the activity of the stolen packages. Loud noise always!! Disgusting dumpster areas, Cheap appliances, Prison lights as security blinding! Gross hallways, police calls always Communication non existent Ill get you up date!

I love my place but the staff here at this company are very incompetent and just ruthless to say the least. The organization is not a thing with this company.

I lived in the ones in Columbus Ohio very nice apartments but they are cheaply built my neighbors above me kids don’t sleep at night I have complained and have videos of the noise causing me more anxiety and trips back and forth to my doctor to get medication for sleep and anxiety medication I’m going to be looking into putting my rent in escrow to something gets done I’m extremely tired and exhausted

Poorly ran office at Spire Luxury Apartments in Charlotte. Julie the property manager has created a office that only cares about getting money and not protecting good tenants from bad tenants. Her leadership is going to create legal issues for this company real soon.

DO NOT RENT FROM THEM. POOR EXCUSE FOR A CORPORATE OFFICE. I WAS IN THE PROCESS OF MOVING OUT & LEFT SEVERAL VOICEMAILS COMPLAINING ABOUT THE PROPERTY MANAGER SADE AT CANTERBURY HOUSE APARTMENTS IN LEBANON & CORPORATE DON’T DO ANYTHING EITHER. THEY NEVER ANSWER THE PHONES OR RETURN CALLS. I BEEN MOVED OUT SINCE 9/1/24 JUST TO FIND OUT TODAY ON 9/18/24 THAT THE WATER/SEWAGE IS STILL IN MY NAME. ITS THE PROPERY JOB TO GET IT SWITCHED BACK TO THEIR NAME WHICH THEY HAVE YET TO DO. I CALLED CORPORATE ABOUT THIS SO LETS SEE HOW THIS TURNS OUT. THEY NEED HELP SO BAD SO THEY ALLOW SADE TO DO WHATEVER …

Terrible management Company. I live in Meadows on Main. Can’t seem to keep the good maintenance people be cause they don’t pay them enough. Will not use warranty’s that are on equipment and instead replace them. This apartment complex has trash all over it. Have not replaced mulch anywhere but right in front of entrance. Have hired lawn services that have no idea what they are doing. The company we have now is a great company but management won’t let them do the work that needs done. Previous plants and trees and evergreens are dying because they haven’t been fertilized since they were pla…

Rented a storage unit from them a year ago and had everything stolen from me. in Loveland, ohio cameras up but must to be working as police couldn't get any evidence from them and gate was broken for 6-8 months allowing anybody to enter facility. Was told I'm a liar. And probably did it my self. Irsts almost a year later and nothing. Don't trust them many people have had same issue.

Don’t move into this fraudulent company . Stole money from me and evicted me on top of it and made me have a heart attack for fighting this fraud case against them. Still fighting . UPDATE: Been calling the company no one gets back to me then they sent an email showing that they took money from Me and should have been returned to me. Still haven’t received it. This is literally a scam property company stealing from people. Im not the only one

My apartment is 84 degrees. They won't fix the AC situation. I can't breathe...someone please help me!!

Honestly like everyone else with a bad experience I would give a negative star. I moved in Nov. 28,2023 to Conner Court in Connersville Indiana and had lost my job the end of April, applied for IERA by May 3rd, 2024 because I knew rent needed paid. All along I kept looking for work keeping Kayla informed as she asked. While living there I paid a $300 pest infestion fed which was only a company coming out once and that was it, how is that going to fix an infestion problem? On May 13, 2024 they filed eviction and on June 10th I got approved for assistance that would pay for May, June, July Augu…

I have.lived in apartment 7 months at Franklin In. Since I have lived here out of 11 maintenance requests 1 thing was completed. The office puts down that it's completed. The manager Ashley has threatened me my brother and my grandchild. I have done all maintenance to my apartment. I was told by Ashley as long as I live here she would not maintenance my apartment. My dishwasher has water standing in it thats stinking my.whole apartment up. I have physical problems wrong with me copd heart problems. The threats she makes will be stopped. I have an attorney going to fight for the money I have …

If I could give 0 stars I would. Rent is due on the 1st of the month and late on the 6th of the month there is an eviction notice put on your door on the 2md of the month I'm just a little confused by that. I have 3 different vehicles and I do have a parking permit for them and my plates are registered to my apartment and they are in good standing but the apartment complex at Lakes at the Crossbridge keeps putting abandoned stickers ony vehicles I can't drive them all at once. Lakes at the Crossbridge are not family friendly and is not a good place to move to

No communication what so ever . The property that currently reside in has literally done all they could and is waiting for the higher ups to respond to my request I’ve called them and left voicemails but unfortunately I haven’t heard anything back . I am literally spending my money on a lease with a company who can not hold of their end of the bargain. Extremely disappointed

Current resident. Absolute slumlords! Furnace cought on fire before I even paid my first rent payment (3 months ago) and it's still not fixed. Every apartment is infested with drain flies. The refrigerator is so old the flies get in it and all over my food! Cabinet doors and drawers falling apart. Maintenance requests are ignored. Management is NO HELP WHAT SO EVER! They are completely condescending when i ask for repairs. I rent the cheapest apartment for $1000 a month! Never ever rent from this company!!!

Someone really needs to do something with Sherlita at Canterbury. She hung up on my mother because she didn’t want to move in until the 1st. She is rude, very disrespectful, and lack professionalism. Customer service goes a long way in this industry because there’s plenty of other properties in Slidell to choose from.

Horrible property management company. Doing shady practices with HUD money and state utility allowances. They combine the water bills with rent and are over charging elderly and handicaped people who cannot advocate for themselves. They are all about the money only.

Horribly unresponsive and very low quality workmanship. Some dangerous living environments (my apartment was infested with black mold under for the first 3 weeks of living in a “newly renovated” unit).

The Property Manager and the Regional Manager for Patriot Pointe Apartments discussed the previous issues my family and I had here at the Apartment Complex in Liberty, IN. They were determined to fix every issue and tackled it head on. I really appreciate them as we are able to move forward past everything. Major Kudos to the new Property Manager and Regional Manager.

To whom it may concern If you don't want to catch a case don't move on any of their promises. Kids run adults pay rent. Very unprofessional ass staff. All they do is lie even regional managers. Claim to send my deposit almost 3 weeks ago , now won't answer e-mail or phone. Stayed 1 yr. Gave 30 day notice, didn't tear up anything. They wouldn't give me a referral and was never late on rent trashy company. You do better under a bridge. I give them a 0

Dont move here! Kids unsupervised running around the apartments and maintenance take forever to fix anything. Still haveht received my deposit that they claimed they shipped in the mail.

I can't thank Ms Simmons and other office staff for all there time and concern in helping me with my rental concern