Lakeside Crossing at Eagle Creek Apartments and Townhomes Reviews

My daughter lives here and she has received great service from Crystal Wright. She was so kind when she did her inspection. She is very professional and polite to her tenants. She gets requests for maintenance in quickly and she will even follow up herself to make sure the job is done. They’re lucky to have that lady😊😊😊

Ms. Angel the leasing agent is a Blessing🙏🏽. I was looking to down-size from my home and had toured a few communities. After meeting Ms. Angel and discussing with her the type of unit I was looking for, she understood the assignment and delivered. My unit is everything that I envisioned. I'm so pleased and satisfied with the overall community and the floor plans. My unit is Perfect and the area's location is a plus, close to everything within a short commute. Ms. Angel here's your Flowers 💐. Ms. Angel has been very helpful with my move-in process, communicating keeping me updated thru email an…

I would like to say that Miss Angel is outstanding. She is honest and will literally do her best to be communicative with regards to any updates you made need. She is the epitome of hospitality and customer service.

If I could rate 0 stars I would. Don’t give these people your money, if you can afford to live here you can find somewhere nicer. This is not a place to raise a family or children unless you want to subject them to a life of poverty, filth and disparity. Move here and you WILL deal with roaches, mold, unprofessional management and unresponsive maintenance while paying $1000+ every month. If something goes wrong no one is coming it fix it. Believe what you are when reading these reviews. DONT MOVE HERE!!!!! Will update this review soon with more details and photos.

Many years ago my ex-wife and I lived here for a year and was a horrible experience then and from reading many of the testimonials it's still terrible now. We had to fight with the office/maintenance to get things done. Back then a major crime wave was happening where many people were being robbed at gun point in the parking lot and during home invasions. Horrible place.

Finally writing this review because I’m now fed up. I’ve literally been getting upset since move in day. I had to select a new unit because the unit that I was supposed to be getting wasn’t as described. The new unit cost more because this one is supposed to come with washer and dryer. When I got to the unit the cleaning was the least of my worries. I’ve been breathing weird since I got here, I asked the maintenance guy if he think it’s mold in the unit he said no and I’m probably going to look further into that myself. The unit basically have no closet because the washer and dryer is in the c…

June will make 3yrs I been living at Lakeside Crossing. Since Crystal W. took over as property manager, I have never had a BETTER experience as far as “renting” The communication she gives to tenants and the response to a problem from in a timely fashion is phenomenal! Her assistance alone is impeccable, Great Hire!

Been standing here and it’s a gentleman sitting at the desk and never once did he look up or come to unlock the door. So rude and very unprofessional of i can give this place a negative star I would

Hello my name is Rena England i am a new resident at Lakeside crossing at Eagle creek.I can go on and on about my experience but I will keep it brief, Mrs Crystal in the office was absolutely amazing. As a matter of fact, all of the ladies that helped me have been wonderful. I was greeted with open arms and the ladies helped me, every step of the way. Even when I was having trouble logging in to some of the accounts to get everything set up Mrs Crystal walked me through everything I'm super grateful.I absolutely love my place.I couldn't ask for a better office staff or a better apartment ri…

Save yourself the headache and do not rent here. The property management team is highly unresponsive and unprofessional. I have an ongoing issue with an emergency AC repair( Malfunctioning thermostat, Air filter, health risks, discomfort) for 4 weeks, and management fails to take any meaningful action. The building has great potential, but the current management team has ruined the living experience.

I had a great experience touring both the Lakeshore Reserve Off 86th Apartments and The Elliott at College Park. The touring was well led and both complexes gave plenty of details. I ended up choosing The Elliott at College Park, I liked the Lakeshore Reserve off 86th, the only thing I was hesitant was about the washer/dryer being in the main closet. Otherwise everything else was great!

Crystal was extremely Helpful in the process of me getting my apartment.

Angel is and was amazing with helping me get into the apartment. My experience was amazing and I am very pleased with the process to get here. Thank you ‼️

Absolutely do not move here apartments are roach infested and mold infested you will be sick. I was sick for months requested this issue to be fixed they refused. They hire contract that will lie and say no issues and they refuse to use any other company. There is a clause in the lease that ensures they are not held accountable for anything mold related. I moved out this apartment January turned in key and signed paper I have this recorded on meta glasses they still are processIng and eviction and changed my move out date to February to ensure it was after the eviction date that I was unaware …

Just renewed my lease for another year at The Elliot of College Park! I want to thank Angel for making the process so smooth and quick. I’ve been living here since 2022, and she has always been helpful, welcoming, and knowledgeable about the property. She makes living here easy and consistently demonstrates great skills and value for the company. Whenever I need something fixed, she ensures my requests are submitted promptly, and maintenance gets the job done in a timely manner. I really appreciate all her support from day one till now!

The gym key never worked. Ever. They keep saying it’s an IT issue and they submitted a ticket but it has been months and it never worked. the gym fee is added to my monthly bill but i can’t even use it. What a scam.

Betsy toujou bay bon sèvis mw renmen sa

Tengo 8 meses viviendo aqui, mi única queja es que arrendamos con lavado y secadora dentro del apartamento y nunca las trajeron, el gym (gimnasio ) la puerta se. Dañó y aún nada que la arreglan, creo q eso es lo q más es tardío acá, que arreglan las cosas muy tarde, igual el apartamento donde vivo, tiene 2 baños y el principal siempre se tapa y nunca lo arreglan bien

Yo soy residente aqui y ya me voy a mudar a otro estado pero tuve una muy buena experiencia gracias a Betsy! Yo la recomiendo!

Worst place I’ve ever lived, I’m a very clean person and they still took my deposit. There’s never any parking. Gym equipment never works and management just sucks there.

If you want your car stolen after just moving in than this is the place for you. The reviews that are positives are lies. Do your own investigation before you move here. Betsy in the office doesn’t care about anyone especially after my car was stolen and damaged.

I like this apartment very nice Betsy

I set the automatic payment using my bank account number, they charged me twice this month, they took 1499 dollars on the first and 1517.13 dollars on the 3rd, I have been calling and going to the office since then, the account manager is never there to refund me my money, and now my bank account is overdrawn where I will have to 250 for the overdrafted fees, every time I go to the office to seek for help or getting my refund, they kept telling me that someone will call me but they never did. If there is an entity that administrate that building, please make sure that your system works well, n…

Do not live here. Following the severe winter snowstorm earlier this week, the property’s response was completely inadequate and unacceptable. While the entrance to the complex was cleared, the parking lots were not plowed at all. As a result, countless residents were left unable to leave their parking spaces for days. This failure directly impacted residents’ ability to go to work, transport their children to school, and safely access basic necessities. Families were forced to walk to nearby stores, including Walmart, in hazardous winter conditions. Children missed school simply because vehic…

Amazing management, especially Angel getting me approved and in an apartment within 4 hours. Amazing work.

I was told about this place by a coworker who knew I was looking for my own place & needing something I could afford. I Googled them & went to their website & scheduled an appt for a tour. The day of my appt, Mr. Brian Jetter, the property manager was very knowledgeable & explained & answered all my questions thoroughly. Afterwards, we toured a studio apt & it was nice & just the right size since it's just myself. He basically told me to apply right away to lock in the current monthly rent price, even though I wasn't moving in right away. He guided me through the whole process from when I fir…

Horrible place to live

The management and staff are the best! Miss Angel at the front desk was always so helpful and patient.

Mi nombre es Juniaandrestephania André soy résidente aqui quiero hablar de la señora Crystal. Ella es muy buena y me ayuda casa ves que venge a la oficina. Estoy feliz aqui

Ms. Angel in the office deserves all the stars!

Muy buena atención.. ángel gracias por tu ayuda a la hora de mudarnos 🤩todo fue muy fácil 💯

We just moved to our new apartment and Betsy has been very helpful!!!

Yo soy residente y betsy me ayuda cuando yo tengo un problema muchas gracias por tu ayuda

I have been a resident for a month now and I am so happy with my apartment. Betsy blessed me with helping me get my first apartment.

Horrible at maintenance. Walls are paper thin, it’s like you’re living with whoever your neighbor is. Upstairs floors are extra squeaky, you can literally hear every foot step. DO NOT RECOMMEND.

I applied for an apartment with Betsy and got approved the same day and moved in the very next day! We just inspected the apartment and everything works great! I am so happy she helped me.

Betsy me ayudo con mi aplicacion y me mude en septiembre ella siempre me ayuda cuando necesito algo!

Angel Summers is wonderful! Such a great help, very sweet and professional. Just a ball of positivity and a big inspiration for my move in! Thank You So Much Angel!

Betsy me ayudó a encontrar mi perfecto apartamento y también le ayudo a todos amigos gracias betsy

I moved into the apartment in September. I don't recommend anyone come here. Give it to me without renovating it. I will share some photos with you when I go to the office to tell them what they said. They will come and fix it. They never come. I will show you photos of my first day in an apartment.

Muy bien atendido betsy fue muy amable

Corran todos por favor de este lugar, aquí te remolcan los vehículos aunque vivas en sus apartamentos te lo llevan de la puerta, no te puedes enfermar o simplemente durar unas vacaciones en tu hogar por que debes mover el carro diariamente o de lo contrario se lo lleva la grua, electrodomésticos viejos, gabinetes que se caen a pedazos y no reparan nada, las escaleras y pasillos mal oliente y sucios y cobran por limpiarlos pero no lo hacen, cobran todos los servicios por separado súper caro solamente de drenaje te cobran 70 dólares todos los meses, por favor todos corran de este lugar.

Ni es la gran cosa, Cucarachas en todo mi apartamento, cuando reclamas para fumigación, solo echan spray debajo de gabinetes, desde mi primer día les notifique de cucarachas cuando me entregaron la unidad. No se si se hacen los locos pero cada rato enviando notificación de que no tienes seguro de apartamento, los vecinos que les ofrecen contratos son todos escandalosos, aveces llego del trabajo como a las 3 y 4 de la mañana y vecinos con música y grill afuera. No e temido problemas de robo hasta el momento, aparte también el Gym lleno de telarañas y la alfombra muy manchada. Hay buenas y mala…

if I could give zero I would, terrible management, I've been going on two weeks without heat and AC, I keep going to the office everyday nobody came forward to fix it.Mind you the weather been at 80 % lately which is consider an emergency, save your money and energy, not worth it.

The staff member in the office for resident services at Boardwalk at Westlake was very helpful today! Thank you Juslaine!

La peor experiencia de mi vida la viví en esa comunidad, por favor no se les ocurra mudarse en esos apartamentos, a mi me remolcaron un carro con placa y seguro al día ellos alegaron que no se puede pasar más de 3 días sin mover los vehículos y eso no lo dice el contrato, me tocó pagar 400 para recuperar mi vehículo y ellos no se hacen responsables, electrodomésticos viejos y dañados

I have almost two years living here, my washer broker on 11/2024 they replaced on June with a small washer and also I paid all those months same price when I paid more because I have an apartment with laundry and whitout have one . Then after this last month on July I pass by the office required pest control because mices on the apartment nobody did nothing at all, on August I start sent email to Stephanie “the manager” that even not have time to respond on this emails for more than I’ma month and a half, I catch more than 6 mices, also in INSINE leave like that, pest control just put a paper …

Probably the worst place I’ve ever lived, they’re trying to charge over $300 in damages which I don’t even see $300 in damages. Are we looking at the same pictures? This was the state of the apt at move out. When I initially moved in the place was not even up to par

idk where to began with these apartments structural issues. do not move here they do not care about tenants at all. mold issue I have been sick since I lived here. the maintenance men have no clue what they are doing and just rig things up. we as a community need to get the health department and news involved.

Not the best to move into ! Broke my lease with them due to roaches and mold everywhere. I currently had small children who stayed with me and was 9 months pregnant which was not safe for us at all , and since the roaches were so bad they were nesting in my brand new tv causing the tv to break and stuck on the cutting on and cutting off screen ! 0/10 recommend !

I would say 3.7 stars is a pretty fair average rating for these apartments. I am going to give it a 3 to even it out because I believe that’s what it deserves. For context: I rented a 1 bedroom, 1 bathroom on a 2nd floor. The apartments themselves are nice in terms of looking nice, & space for the most part (besides closets – we’ll get into that). They also give you free AT&T fiber internet. When/if you first move in: Beware of very narrow doorway entry and stairwells, especially if you are moving onto one of the upper floors. When I moved into my apartment in November 2024, there was alrea…

Don’t live here! They are attempting to scam people out of more money on the final bill amounts. My final bills were 4 times the normal amount. When I called the office to get it corrected, they had me call the utility company who admitted there was an error. The office then tried to get me to pay the incorrect final bills and when I said other people might be experiencing this problem they said “it’s not our problem” and to “just pay”. They then threatened to send me to collections for non-payment less than 30 days from move out BEFORE the final bills were due. I had to call the main office i…

Absolutely horrible, do NOT recommended. Management doesn't care about maintenance issues and I'm talking health hazard level.. ceiling falling apart from water damage, mold, broken AC for over a week without being addressed. Its almost 90 degrees inside the apartment and the windows don't even open. It's really deplorable and you should be ashamed of yourselves. Imagine if this was your home, would you care then?

I’ve had such a positive experience with Astoria Park! The community is peaceful, clean, and well taken care of. What truly sets this place apart is the exceptional staff—especially Crystal and Nikki. They go above and beyond to make residents feel welcome, heard, and supported. Anytime I’ve had a question or request, they’ve handled it quickly and with kindness. The location is super convenient, close to everything I need. I genuinely feel at home here and highly recommend this place to anyone looking for a great living experience. Huge thanks again to Crystal and Nikki

Please do not rent with the Elliot. They are allowing neighbors to throw trash outside. The neighbor upstairs throw their meat outside. Nicole Bradley and Angel have let this behavior go on for months. I have complained numerous times about the food, trash, panties, and feminine hygiene products being thrown in our living space. Nicole Bradley and Angel pick and choose what tenants they care about. I seen a review that was posted a year ago that states “They create problems they antagonize there patrons they try to come off as nice but don't respect you I mean places have there issues yes but …

This place is so terrible first day of moving in the apartment was wet, water all over the place, there is no air, roaches everywhere. How will you let a person to move into an apartment you didn’t check the AC wow this is ridiculous.

I move in to my apartment today and I am so thankful that Betsy helped me with everything

I didn’t know where to start from . When I moved to this apartment complex I really didn’t like my apartment it was old fashioned and thought of moving out . But I went to the manager Nicki (Niki ) ( don’t know which is the right spelling) but yeah I asked if I can be moved to a different apartment instead of me look for a different apartment complex. I spoke to Micaela sweet person if she can talk to Nikki for me . Nikki immediately said yes with no hesitation they both worked hard to find me a good innovated place with the appliances that I wanted . Boy they didn’t not disappointed me . I lo…

I’ve worked with Ms Nikki since I moved in back in October of 2022. She is the most professional and consistent person the rental office has. She’s honest and she makes it her business to deliver on anything that she promises. She’s been the best part of the community and I appreciate her for being just that

Love my Eficincey studio Apt.

Those people make you pay 25$ every month for a parking 🅿️ but they did not respect the policy come back from work every tired and find someone else parking in their car on my reserve parking call the number they give you nobody answer that’s so disrespectful

I’ve rented this apartment for over a year and renewed my lease because I appreciate the peace and safety of this place. On July 8th, pest control came to my door — I didn’t refuse service, I just asked for a minute to change clothes. When I came back, the person had already left. Shortly after, a staff member from the office came and started yelling at me at my door, accusing me of violating my lease due to having too many pets. She didn’t allow me to explain and continued shouting. Later, in the office, she rudely told me to get up while I was waiting to speak with someone I trust. Thankful…

I been here for almost 5 years and love it...I really haven't had any issues...its very peaceful and quiet...

I have lived in these apts for 5 years plus and still currently do i just transferred from loft to a 1 bedrm and I can honestly say that the office managers are absolutely amazing very sweet, honest, respectful and they care about you and everyone in the complex. I have no complaints about anything. When things need fix they come in a timely manner the maintenance staff is amazing. They keep the grounds beautiful, it's a quiet. peaceful and safe place to live. I love these apts and many more years to go living here. A special thank you to the apt manager Nicole she is heaven sent, if you want …

This place terrible they lie that you damaged their tubs while are them who did while maintenance but charge unjustifiable charges for nothing ,not professional can’t recommend anyone.would even rate negative .

DONT RENT HERE!!! There’s roaches neighbors steal the packages from your door! Everyone is noisy around you staff in office is horrible!!! They don’t fix your concerns and to rip the lease you have to pay 2040 horrible experience WILL NEVER DO AGAIN!

The apartment is really nice and well equipped. Also the leasing agents ..Betsy and Soleil are wonderful. Thanks guys

unsafe, unclean, and overpriced. If you are thinking about living here, I am begging you to read this review and reconsider. 1.) the management is here is horrible. They all have an attitude, and they are ALL incompetent at their jobs. From the start, they gave us the wrong keys to the apartment, and gave us a renovated instead of the classic one we asked for. The renovated one costs more money and we did not agree to this. I have two ESA animals and they have tried to charge us hundreds of dollars worth of pet fees despite having our ESA documents on file. they have also tried to charge us h…

This is a great place to live at. I never had any issues in this house. They take care of their apartments. No beg bugs or insects. The office staff were kind to me. Stephanie, Crystal, Justin, and others did great. I would recommend this facility to anyone who is looking to rent. Thank you

Hace 2 semanas hice reglamo q la cocina no sirve no enciende fui ala oficina e llamado e puesto mi reclamo y nadie viene a solucionar mal servicio de mantenimiento

The maintenance service here is absolutely horrible. As someone who works in maintenance myself, I can attest to this. I have submitted numerous requests that end up being closed and marked as completed, even when they clearly are not. Often, the so-called fixes are nothing more than temporary band-aids instead of true solutions. I even offered to fix the issues myself if the supplies were provided, but that was denied, and the problems remain unaddressed. My second lease here is coming to an end very soon, and I have already been contacted about a third lease. Let that sink in for a moment!

Me dieron un apartamento lleno de problemas. Mi mayor problema es que cobran todos los servicios por separado y no brindan servicio. El horno no es bueno, la lavadora no es buena, el refrigerador no es bueno, y muchos otros detalles. Somos muy crueles.

I love how attentive the staff are especially the ladies at the front office. They listen and try as much as possible to help when there's a need for that. Justine has never been too busy to attend to a tenant. She's ever ready to help.

I love the updates they did around the community trails around the lake and a dog park

These are disgusting apartments, there are only cockroaches and bedbugs, be careful because when you report this to the office, they get mean. Those who serve customers are shameless, they even treat the supervisors so badly when you complain to them because the vile ones are more expensive every day.

Mal mantenimiento las calles de los apartamentos en estos momentos son un completo desastre no quitan la nieve, ya esta compacta y los vehículos no hacen más que patinar. Pero son buenos para cobrar por el mantenimiento que ni existe

Really nice place to live. The property Manager, Angel, is super sweet and helpful! Made moving in really easy. She’s also a very hard worker who shows she really cares about how you’re doing and the things you’re up to in your day to day life.

Will let you go without a stove/oven for a week. Will let you live with an infestation. And blame you. If they don’t like you (bc you call them out on poor management) you they hold grudges. Ignore phone calls/don’t put orders in. Will have to threaten to call health department in order to get stuff fixed. Maintenance breaks stuff in process of fixing. Disgusting grimy apartments as they’ve always been :) new management just has made it worse :D

Crystal was very helpful with my lease she included valuable info about the community and how it works thanks Crystal !

management is just horrible maintenance takes forever to come fix shit and when they do they half ass it.

Management is garbage, they barely answered the phone, they will take 3 or more days to get maintenance to fix the AC during summer time. I would call them everyday to request the same thing, I moved a few weeks ago after being there for 6 years and they are trying to charge me for things that don’t make sense to me. I requested to get fixed a lot of things and they never did nothing they waited for me to move for them to charge me all that. They keep getting new management and they all the same. This people are trying to rob. Ps. This apartment is infested with roaches.

I never had any issues while living here. Besides the amount of centipedes which disappeared after I got a cat. And the fact that prices are way too high for an area as bad as it is. Although my sister and mother lived her as well and they had multiple issues. My sister’s place had a mold issue and had to move out. (I don’t know the details to that.) My mother’s place was being fixed for some reason and moved with holes still in her walls. That they ended up charging her for when they were caused by maintenance.

Just moved out, Angel has been such an amazing individual to work with from start to finish, I had no problems at all living with Elliott at College Park, and would recommend it to anyone looking to move to the Indianapolis/College Park area!

“These apartments are charging higher rent every month, adding unexpected fees for amenities many tenants don’t even use, and forcing us to pay for internet we already have. Meanwhile, we’re stuck with outdated appliances, old carpet, and a management team that doesn’t seem to care. For years, they’ve just painted over the mold in my unit instead of properly handling it. At this point, these apartments aren’t worth a dime.”

Don’t move here the staff are very rude and lazy.Including the maintenance men.They have ridiculous policies and when you ask to speak to who’s in charge they claim to not know who’s over them.They gave me used and rusty appliances when I moved in and it’s always something that needs to be fixed in my apartment.And they take their time and have came a month later for a simple request.After I called multiple times.Not to mention my first week of moving in the power was out the entire week because of the apartment complex not properly preparing the unit before I moved in not AES.And the toilet …

The office staff is always down to earth and willing to work with people where needed. I have not once felt I couldn’t approach them. The plumbing is being worked on around the residence but when things happen they typically fix them quickly! The only thing is the rent is a little high for the area, but they offer flex to help offset that! No complaints and I have seen great improvement over the year I’ve been here. Both in surrounding and in renovations being done!

I'm tired of them I haved more them 3 months since I living in that situation go to office they don't care about us I can use bathroom .this bathroom sometimes it's decided to work sometimes it's doesn't I'm tired buy bleach and other things to try to use it please I need help

My wife and I absolutely love living at The Elliot! The apartments are spacious and well-designed, making it feel like home from day one. The grounds are beautifully maintained, with recently upgraded landscaping. What really stands out to us is the attentive maintenance team. They’re always quick to respond to any requests, and their friendly demeanor makes a big difference. It’s clear that the management cares about the residents and works hard to create a welcoming community. Overall, we couldn’t be happier with our choice to live here. Highly recommend!

Thank you to all our invited guests , who came and bought our travel luggages , perfumes , clothing we definitely appreciate your patronage. A big thank you to the management team of Morgan properties/ the boardwalk at Westlake Apartments and Townhomes for your collaboration by giving us the opportunity to use the poolside / facility and all the support shown at our event this past weekend, It clearly shows your dedication to your residents, the warm reception and the beautiful clean , serene atmosphere, Thank you 🙏 We are looking forward to more collaboration in the future 🫶❤️

El mantenimiento Les dises lo que pasa y tardan en arreglar las cosas y en las hofisinas Les dises lo que quieted que arreglen y te disen arreglen used no Cuesta mucho

I would give a negative review if i could. Worst place to rent from ever. Don’t even waste your time or money this place is absolutely horrible and heartless. This place should be shut down.

Tasha Larue hélped so much she moved me in quickly and helped me setup bills so happy i choose this place

The property is well kept the property is clean the leasing agents are exceptionally nice a great place to live

Really upset that I signed this lease and Roaches Roaches Roaches. Been here a yr, seen a couple - thought that was the end of it. Now I've seen 5 in the past few weeks. Psssd!! Mgt. is aware, but the complex is focusing on the exterior upgrades under this new Mgt.company, and not fixing their Roach issues across the campus. I'm trying to be nice with this review based on past and present others issues.

Hi and Nahomie I love but I want 3 room

llevamos ya casi 1 mes diciendo que tenemos mal la Cosina,el aire,y la regadera del agua y no vienen a reparar no sé qué piensan pero son buenos para cobrar cuando te pasas 1 día de renta son injustos

No other places l rather live. Love being a resident here. Thank you

Tengo más de dos meses visitando las oficinas para que me resuelvan el goteo de agua que tengo en el pasillo solo llegan a ver el polo que está ya y no hacen nada tengo 5 años de vivir aquí y siempre me han atendido y resuelto mis preocupaciones tarde pero llegan tengo un niño con especial y el moho de esto me le está ocasionando mucha gripe que nunca se le quita estoy totalmente decepcionada jamás me resolvieron a mí me encanta vivir aquí pero en esta situación tendré que buscar para donde darle no lo recomiendo la vecina está peor que yo las goteras caen por toda la casa me dijo Bien día

I wish I could do negative stars. This place had Terrible management and terrible communication do not move here. Let’s start. First application set move in 6/21/24. With contract and everything. Was told the apartment “management” would not be ready .. I was informed of this on 6/20/24. Yes, 1 day before move in. Not only did we have people assisting . Off work and a truck ready for the next day. Absolutely ridiculous. Then apartment “management “ told me on the phone the apartment will be ready on 7/1 . we said we will wait the few days but just to confirm on 6/25 went up to the office and …

The maintenance guy was very friendly and professional.

Well for starters where do I begin I do not recommend this place at all truth be told they don’t work with you.They create problems they antagonize there patrons they try to come off as nice but don’t respect you I mean places have there issues yes but when they think they benefiting you they implement ways to try to mess with and watch the staff they lie.

Los lagos tienen vida acuática, esta muy bonito, piscina, gimnasio, área deportiva y para niños. Amplio parqueo. Etc

Its an honor to say the process was so easy to move in here, i want to thank Mitzi for all the help!!

Very nice complex !!

Gigi was very helpful, very nice apartment complex !!

Brian is a great resident and professional and moved me in with a breeze. The girls in the office are nice and helpful as well always greet me by name and also my dog !!! Rent an apartment here you won't be disappointed

Nice apartment and top notch customer service from Soleil which is one of the staff that always attended to me anytime complaint arises

I have lived at the boardwalk at Westlake for a few years and Stephanie has always been helpful, polite, and very dedicated

First off,I would like to start off by saying Soleil is one of the most helpful people I know at this complex,whenever I have a problem I know I can count on her to get it resolved in a timely manner.Good people are hard to find and she is one of them...

Soleil is one of the MOST Hard working agents in that building! Will LITERALLY try everything in her power to see a resolution and will make sure you feel at most home at all possible. Thank you Soleil for everything you do!

Moved out 4 months ago. Haven’t received my $700 deposit till this day. They charged me for issues that were on the move-in checklist and wanted to give me $8.91 back. Many calls and trips to the office with no luck. Before moving out: maintenance was horrible. Didn’t have a functioning heater in the winter for a few days. Tub was broken- retaining water and leaking. Many maintenance complaints filed about it (said they will order a new part and never came back). Pool was only open for a few weeks in the summer and closed abruptly. My car got towed because they were fixing the roads and no one…

Nice apartments..

They only care about the money the resident pays, not how they live. Not good place 👎👎👎

Viví allí durante un año, no está mal pero está deteriorado y el personal de mantenimiento se tarda mucho en reparar cuando se te descompone algo, sin embargo todos los de la oficina son muy amables!

I received a email saying my work order was complete but NOTHING has been done I’m still dealing with the same issue leaking ceiling & it looking like it’s about to fall in

Lived here for 1 year and was absolutely peaceful and the office staff are so considerate and helpful. I recommend.

Nice community.

I have lived here 8 years. It’s a great place and so convenient to everything. My unit was upgraded and it’s super nice.

Well for starters, these apartments look so dirty when you're driving past them, its not a good first impression if they want people to stay in this over priced dump. The management in the office is terrible, and they have no idea how to do their job. They have given someone close to me the absolute worst time as she has tried to move out of this place. It states on their lease that if you DONT resign for a new lease that the lease would be automatically canceled. WRONG, they don't tell you that they're charging you 2 months worth of rent to move out until you actually move out, and try to sig…

I’ve been living here for a YEAR and my AC is not fixed it’s so dirty and frozen for weeks on end, I will be calling the health department and having them come look at it. I’ve had to stay at a hotel a whole day today because it’s so hot. I even tried calling emergency maintenance and no one came. NOT TO MENTION THIS AC UNIT HAS NOT BEEN INSPECTED SINCE 2014 TEN WHOLE YEARS!!!!!!!

I lived here for 3 years and then needed to move to help get my mom situated in assisted living. I came back and have been here a little over a year in a renovated unit that has a washer and dryer. Very nice. They are getting better about keeping the grounds nice.

This place sucks They want you to have the rent on time. But they don't want to fix anything. The ceiling in my bathroom fell due to water. My oven doesn't work hasn't worked Since i've been here the garbage disposal doesn't work Everything in the apartment is falling apart They wouldn't try to file an eviction if you are late even just a little bit. I wouldn't recommend this place to anyone.

In the year I have lived here I have dealt with a laundry list of issues that have not been addressed, upon moving into my unit I was given the wrong key to my front door, which wasn’t needed due to it being unlocked to begin with, and halfassed “cleaning” job done, cockroaches all the time, HVAC issue, and the list goes on, would highly advise against living here unless you absolutely have to.

1 star for somewhat reasonable rent, 1 star for the AT&T fiber internet. Cons: - Smoking allowed in apartments (although the apartment contract says that your smoking cannot reasonably interfere with/bother other residents, you will smell it if your neighbor smokes, and it's especially horrible when it's weed if that bothers you; there is also nothing the apartment manager can/will do about weed smell, as well as police (unless they're smoking outside of their apartment)). - Walls are paper thin (you will hear (and feel) every slammed door, every sunday night football party, every footstep, …

Issue still persists with no resolution despite phone calls and emails. Job not completed, you are yet to cover the opening you dug on the ceiling

very bad maintenance service, I have been waiting for more than 3 months for them to fix my bathtub that draws hot water when the faucet is closed, this has created mold everywhere due to the humidity, the wood of the windows is rotting for the same reason that they can no longer be Don't even open it, there is also a hole in the ceiling of my bathroom and there is a huge list of problems with the apartment and no one fixes anything and blah manager is just for show and still gets upset when you go to ask maintenance to do their job, terrible administration They only care about the exterior of…

Management is mean and horrible - there is a guy who works there who is always mean to the tenants and bothering them, quite frankly I feel threatened by him and the woman who manages this place. They both try to threaten you with eviction for smallest things - we will be moving very soon. I agree with what Tia Monique said.

Although not perfect, the leasing office is diligent and responsive. I've had past issues, but after sharing my grievances, their efforts have been commendable. Appreciative of their responsiveness and dedication. To prospective residents, as you consider making this your new home, remember that no place can satisfy everyone.

Don’t move here unless u want your car stolen

The worst experience I have had here, almost 3 years living here and I asked them to fix the sink from day one and they never repaired it, 3 months waiting for them to replace the kitchen light, they don't fix anything, unsafe at extreme levels they steal from you Parking, today the wheels of my car were stolen, my neighbor's door was kicked in and everything he had inside was stolen, my grill and tank were stolen! The neighbor on the third floor has a garbage in the back yard full of cigarette butts. If I would be able to put -10 I do it Stay away from here it getting worts and worts every ye…

This the worst apartment complex ever they to long to fix the repairs and they never pick up the phone but always want you to pay your rent on time.

Work order was completed quickly and issue resolved.

Great place to live and great staff

They don't fix anything on time. But yeah, they expect you to have that rent mright? When it's due, I haven't had electricity in my small bedroom and over 3 months. My dishwasher does not work. You can feel the ventilation Coming from the back door front door and all Windows Windows, and then that makes the electricity will go up. They told me utilities were included except for electricity. But yet I still pay a 120 to a $130 a month for water. Sewage and trash pick up and gas. Even though there's no gas that we know here at this place. Do not recommend! Mplace..place.window Windowsthe scree…

The apartment is clean and serene. The staff are courteous and always friendly

My name is Curtis Burroughs I am a tenant at Lakeside Crossing at Eagle Creek I've been assisted by Crystal Wright customer service, representative and was taking care of some issues. She was solving some problems for me. I am very thankful that we have people in Lakeside Crossing with the customer service Etiquette. I am going to continue my residential living here, and Crystal Wright has been a very professional thank you.

I lived here for 4 years. I love it real bad 🥰

trés bon accueil et Réponse rapide pour les problèmes

Have had horrible interactions with neighbors and people complaining and putting notes on my vehicle to not park in a certain spot when there is NO assigned parking. Apartment flooded about 2 months ago and nothing as far as repairs or mold removal was done at all, I keep having to go to the office to complain and ask for help and all they ever say is “keep coming back” if I don’t get resolution soon. Neighbors smoke which has led to my apartment smelling like an ashtray and now I’m constantly getting sick along with my daughter who already has health issues. Horrible experience with this comm…

Worst place to move-in if you’re ever looking for a home to stay. Apartments is full of roaches and when you call they will not do anything about it,plus they wanna charge you wanna move out to break the lease

Me encanta...bonito lugar para vivir

If it was possible to give this apartment complex 0 starts I would. I lived here for 4 months before I had to leave. In the 4 months I stayed here, I went to the leasing office 4 times to get my move in maintenance done and no one ever came. The entire time I stayed here the sliding doors were stuck, the air vent in the bathroom never worked, and the air conditioning unit broke half way through our lease. Within the first month of living here there was a series of car break ins and every morning there would be glass on the floor from someone’s car. I would frequently hear gunshots both during …

Solei, in the business office does a great job.

I have lived in this Community for several years. On this pass Wednesday 11/01/23 my furnace stopped working and I called the on call maintenance. I was told he wasn't a HAV person and he would have someone out in the morning to check it out. No one came out are called . I asked the office staff to please help with this. It is now Tuesday 11/07/23 and still I haven't heard word from anyone about the status of this matter. I still have never heat to this moment.

Lakeside office had only one person there and she helped everyone wasn’t a long wait nothing….Tasha was so sweet, helpful and reliable she Answered all my questions and showed me a one bedroom

Last night someone jumped my 7' fence and helped themselves to about $500 worth of stuff I had on my patio. I had a $300 nearly 100lb car jack, and a $200 pressure washer that was taken in the middle of the night. Lived here 2 years now and have never had an issue. Looks like we won't be resigning the lease this time around.

I didn't have not 1 bad experience while I was living here; The move in process was super easy, I had a gorgeous apartment, everything worked just fine, the maintenance man ALWAYS fixed any little minor problem that would occur The Same Day when I would call, a very peaceful environment with friendly neighbors, and Angel & Necole Are The BEST!!!!! Thank You Soooo Much for everything that you've done for me.