Pillario Property Management Reviews

Purchased a property from this company and they breached the contract by not preforming the agreed repair. Lied about the repair and wrote a fraudulent invoice. They don’t return calls. You’ll have to repeatedly call them back to get work completed!

Kat is an excellent property manager. I'm very happy with how Pillario has managed my property.

Kat has been very quick to communicate, and to the point. No complaints at all with her managing my property.

As a real-estate investor, Kat@Pillario has been a great partner in keeping my properties operating smoothly by handling the tenants and any issues that occasionally arise.

I've been working with Pillario for a couple years now, specifically with Kat Flesher. Kat has been extremely helpful, very responsive, very attentive, and is always there to give me peace of mind since I don't live in the same city as my rentals. I would highly recommend Pillario for all your property management needs!

Kat and the Pillario team are super responsiive and have taken great care of our properties

Very easy to work with, especially since Kat was my main contact. Everything is prompt and hassle free, which is most important to me.

I've rented my property for a few years with Pillario and they've always done a good job managing the property and tenants. Kat has been a great manager–very responsive and friendly.

I wouldn't recommend this management to my worst enemy! Found out I was pregnant. We got us a little house. We were happy until few days later we found black mold and the more we pulled the wall back the more mold we found. So I'm getting more and more pregnant. The mold is getting worse. I can't get in touch with anybody. We finally drive all the way to allisonville and the people claim they would fix it. Long story short, I ended up having to get the health department involved and there was a huge hole in the back of the house causing all the water to come in and make the walls soggy witch j…

Tiffany did great awsome help finding me and my family a home

Tiffany was extremely helpful and transparent would recommend

Emilio was wondering taking care of my maintenance needs.. Very kind and helpful..

Harley is great guy! He was able to go over and cover all of my lease info also get me moved in on time. I proud to be working with Pillario Property Management this was the best decision I made this year.

Harly is all around a great person and great at what he does!He showed me several homes and he even said "I think this one is the one"He was correct I am super excited and grateful for all the assistance moving is stressful in itself.Thank you again Harly!

Tiffany was awesome today on move in day!

Tiffany was great and explained everything really well.

Tiffany is amazing, went over everything in depth, and I'm excited for my move!

Tiffany is cool

Michelle and Amanda are awesome at their jobs and super helpful with getting you into your new home.

Harley was great! Very good at communicating and getting me into the home that I was hoping for!

Harly was amazing throughout the whole process- friendly, welcoming and informative. He was just as excited as I was! Would definitely recommend Pillario and Harly to any future tenants.

Terrible communication AND moved us into a house with no insulation and a $600 a month electric bill and said there’s nothing they can do.

The property manager, Dannie, is/was very quick with our work orders when we need maintenance. She does a fabulous job of making sure everything is squared away in a timely manner!! Emilio, the maintenance guy, and his team are just as fabulous!!! Emilio and his team always take such good care of us and makes sure everything is good to go before they leave. They’re both so kind and generous, I couldn’t ask for a better team to get help and rent from.

Worst company ever!!! All they care about is money and not their residents!! My unit has no heat in the winter and no air the summer. The water doesn't run. They never fix anything correctly. No one answers the phone or replies to emails. Do not rent from here. I can't wait to move.

This company literally saved me. We were new here had been displaced for over a year. They put me and my daughter in an amazing property. These people are compassionate and care. Thank you for what you have done for us. Danielle Carr my property manager and the owner have been amazing. Thank you guys

My experience with Pillario Property Management has been one of the best experience since I have been looking for a place to stay for me and my children. My go to person was Harley and he was very professional from the home showing to signing my lease. I would recommend them to anyone seeking help to find a nice place to stay. 10/ 10

horrible horrible horrible is really all i can say. mold everywhere, unprofessionally rude employees, no contact from my property manager ever, which has changed 6 times since i moved in less than 2 years ago. oh but they will up your rent and charge you all these senseless fees at the drop of a hat! please please never ever give these people your money. slumlord to the max!! don’t bother putting work orders in, they only listen when you get the health department involved! disgusting people and company! they have to be paying people for these good reviews or their employees behind fake account…

Tiffany was amazing! She was really personable and explained everything in great detail. During the process of gathering information, she was responsive to my questions and text in a very timely manner. I believe she is an asset to your company and gives your residence a purpose to continue doing business with you. I haven’t met many of your other associates besides my property manager Dannie, (Dannie was amazing too) but wholeheartedly believe Tiffany deserves that lunch!!!

Lindsey was awesome my keys was given to me and was perfect.

I went through some issues with renewing my lease based on an issue with my previous co-renter. Kat Flesher has been phenomenal to work with through this process and has been transparent and worked with me on finding solutions to the issues at hand. I highly recommend working with her if you are looking to rent

Lindsay is litterly a life changer and a life saver. She’s been amazing with me and my Family thru my though journey I’ve encountered. She’s understanding , trustworthy , and most of all always stayed on communication with me & never ever has she steered me in a wrong direction ! This place rocks! I don’t give a damn who says other wise !! Thanks for everything Pillario properties !!! You made it happen! -Sinceraly Your new tenate Amber M😘 love ya long time

(Edit)I wish I could give zero stars;OUR WINDOW IS STILL LEAKING PROFUSELY WHEN IT RAINS HARD. They have not taken the full necessary steps to rectify ANY of our issues outlined in the letter we sent. The Health Department is already taking legal action against this company; we should not have to take it a step further on our own. Please Respond promptly to our certified letter by doing what we’re asking so no further legal action has to be taken. This house is uninhabitable for a handful of reasons and the company has been made aware of that on multiple occasions. More will be added once th…

Lindsay was great and patient with me on move in day. She was knowledgeable and professional.

Tiffany was fantastic when going through our lease with us. She is so communicative and such a great help with setting everything up!

I've am a current resident of The Atlas, which is owned by Pillario Properties and I am very pleased being here. The staff is excellent. Lindsay is a wonderful person, always very helpful and ready to assist. Also, I like how quickly Lindsay notifies the residents if there is an issue with the Atlas (such as recent RP&L power outage) It's a good feeling to come home to knowing that if I ever have an issue or have a situation, that there are people here I can count on. Thank you.

Tiffany has been so helpful with the whole process, she made the move in process fast and easy:)

Very smooth move in process thanks for your assistance Tiffany

They will steal your security deposit!! DO NOT RENT! Unless you want constant headaches and a management company that does not care. I rented for them for one year, at the home showing everything seemed fine. A month into the lease the fridge goes out, the power to the home goes out, there is live sewage overflowing into the basement out of the washing machine hookup lines because the homes pipes were so overgrown with roots it had nowhere else to go. They had an emergency plumbing service out that night to resolve the issue however, the power to the home and the refrigerator were not fixed fo…

Harly helped us out a lot in the process of applying and moving into our first home. He made the process easy and hassle free. I would recommend him if you are looking to rent with Pillario.

Easy Comfortable Harly was an amazing help. My father passed and he made the transition with the move and me making arrangements a breeze. I would def be referring him

I had a great experience with Harley while searching and obtaining my new rental with Pillario.

Harley helped me get moved into my first home and he was amazing!! He was very professional, helpful, and willing to work with me! I would recommend asking for him if you ever work with Pillario Property Management!

So far things have been very fair with these guys, the only thing is it took very long to get an answer, but other then that Harley took very good care of us, everybody is super sweet also

Tiff And Aaron did a swell job welcoming me in and getting the paperwork completed!!

I really love me some Mr. Aaron being my property manager. He’s the best I wouldn’t have another one. You’re the greatest. If I don’t tell you enough, I’m telling you now you are awesome and the greatest

This is my second home I than had though Pillario properties with Mr. Aaron being my property manager, he is the greatest out of my home 35 years of rent. I haven’t met anyone like them. It’s very understanding and get the job done when you need them to and communicate with you I can go on and on shout out to Mr. Aaron they’re number one you’re the greatest in my book. Keep up the good work and as long as you hear, I’m here Thank you for being a wonderful person. God blesses you.

Harly is very respectful and polite he is the reason that I went with this company I was very satisfied with his assistance he got me approved and in my home thank you so much Harly for everything that you done to make this be a great experience

Lindsay was so helpful in helping me sign my new lease and help me get moved....Thank You so much

Very nice apartments and people who run it are very nice and friendly

Lindsay is Amazing! Thank you for being professional and caring during my move in process. I truly appreciate you!😁

Harly was very communicative with me and also understanding of what kind of home my kids and I needed. Over all did a great deal of work working with me and I surely appreciate it.

The property manager at pillario property management Was Great his name is Harley, they were great showing the house and were kind throughout the whole process thank you for the warm welcome.

Harley took care of me and my husband throughout the whole move in process he’s the best

I have rented property for 5 years and have never had a more terrible experience with a rental company. They rarely respond and good luck getting maintenance when needed. Rent from anyone else and you’ll be grateful. Our lease was automatically resigned without any written notice or communication from the management company.

Absolute worst company I've ever had the displeasure of renting from. Javier tried to argue that service animals require a note. I could have sued. If you like NO communication, NO maintenance, and living in places where tenants keep dead animals in the basement, Pillario property probably has the perfect unit for you!

If you have black mold in your house contact the health department. They will shut this company down and give you documents, then you can contact a lawyer. Do not accept unlivable conditions.Also their BBB score is an F rating.

They really are awesome kind patient and they work with you I love my new home Megan was awesome

I have called Pillario about a dozen times to inquire about getting my deposit back for an apartment I moved out of 4 months ago. No one has called me back. Absolutely horrible business.

Our home was beautiful and remodeled. The property manager Kat was friendly and a nice person to talk with and work with. Overall a great management company. Until you move then they expect you to paint their walls which isn't legal. They and charge you for replacing batteries even if you already have and vents that where improperly put in from there end. They may send out 2 weeks later for plumbing issues and won't resolve the issue and made us finish out our lease without our kitchen sink draining properly for the last month and a half. I wouldnt rent from them they will raise your rent $10…

My fiance and I were in a bind and Megan was aware I was 7 months into a high risk pregnancy!! Here I am due to give birth in 4 days and more black mold is appearing everywhere!! I have $300 water bill because they have a leak constantly running under our house! They sent someone a month ago to address the mold, but he only painted over it!! 😡 I'm soo fed up and not sure where to go with my newborn!! Everyone at Pillario can!! Hello I'm back One year later so the health department had to be contacted as pilario did not fix anything everything got worse the house started flooding on the regular…

absolutely garbage experience (and i’ve rented from many slumlords in my time). my overpriced unit is covered with rapidly increasing mold, and i can’t even get a call back from them. do not rent here. update 4 months later: now we have not had heat for 4 days. THIS IS ILLEGAL. they don’t care; they rob you for fun

This company takes any action they need to to assist with the renter. Recently the house we were renting had a serious issue with well. After letting them know our water isn’t running they contacted the owner. Owner hasn’t gotten back in touch and now it’s a week later with no water at all. So within a week after the initial contact they did understand just how important this no water is serious. We had 2 more months and current lease will expire. Knowing our water issue had been 2 weeks running. so knowing owner isn’t going to do anything Pallario decided that seeing the owner has no int…

has taken over a week and 3 work orders for my upstairs shower leaking into my downstairs neighbor’s living room and on furniture. they then cancelled the work order “because they couldn’t find anyone to fix it”. no urgency whatsoever. but plenty of urgency when they want your money haha. EDIT TO ADD 12/8/25 they blocked me on their facebook for commenting the truth 😂 so here are some photos of the comments and photos of my bathroom that mold continues you grow in. DO NOT RENT FROM THESE PEOPLE. THEYRE A FRAUD

I don't recommend renting from them; they don't return the deposit and make up a thousand excuses to keep that money.