Polaris Property Management, LLC | A Property Management Group Reviews

We purchased our rental property in February of 2022 and immediately hired Polaris Property Management. They have been a dream to work with. Dan, Drew, and the team made every step of the onboarding process easy. They listed the home, took photos, and found tenants immediately. Over the years, they have continued to keep tenants in our property. Their maintenance team is top-notch. They handle all issues as well as preventative maintenance to keep the home in top shape. The team also took care of rental increases and communicated with the tenants in a timely manner, which allowed them to mak…

We have worked with Polaris for years and have had a great experience. They keep the properties in great shape for both the landlord and the tenants.

Very good service anytime Ive needed work done on my house they have someone sent to my property with in 24 hours and they are always easy and smooth to contact.

Polaris Property Management has been an absolute lifesaver. They are incredibly professional, responsive, and communicative. Renting out my property used to be stressful, especially with those late-night calls about HVAC or plumbing issues—but not anymore. Polaris handles everything quickly and efficiently, and I can finally sleep through the night without worrying about tenant problems. They’ve truly made the entire process of property management a breeze. The stress is gone, and it’s such a relief knowing my property is in good hands. I can’t thank them enough for making my life easier. Whe…

5 stars!! As a landlord of a single rental property, I had previously used Polaris Property Management on a limited basis to just post the photos, screen my applicants, and help ensure I got good tenants. Three years ago, I decided to switch over and give them ALL the landlord responsibilities, and I'm SO pleased that I did! Polaris takes the hassle out of being a landlord! I no longer have to be on call when the tenant has an issue! Polaris takes photos and posts onto all sites, they screen the prospects, they do all the paperwork, they do the inspections, and they get the tenant into the pr…

As a broker and investor myself I’ve personally worked with Polaris & their experience, process, people & overall value are second to none. I’d highly recommend Dan & his team!

Polaris always has our back in terms of the maintenance of our units and the tenants and contract negotiations. We are kept abreast with any issues that arise although they are often handled by staff as it pertains to maintenance requests and other repair needs. If I get a notice of a tenant who wants a change to their contract we will have expert advice from staff on how this may affect our bottom line along with suggestions for how to offset our risk. I often think that our investment portfolio is managed better than our personal property thanks to the professionalism and management of Polar…

Polaris has been our trusted real estate advisor and property manager for years, for multiple rental properties that we have in the greater Indianapolis market. We know that our assets are in great hands and that they aren’t just maintaining their value, but capturing additional value that benefits us and our renters. It’s hard to find a lot of win/win/win relationships out there, but Polaris has been and will continue to be our trusted property management partner, which gives us confidence to look at growing our real estate portfolio in Indianapolis.

I’ve worked with Dan for many years and he’s always come through for me! This time I had a client who really needed a rental quick - & once again Dan & his team came through for me! Can’t recommend him highly enough!!!

Dan and his Team at Polaris are amazing! He handles a number of rentals for our team and every client is extremely satisfied with the level of service

I started working with Polaris Property Management at least 10 years ago for rental property management. From finding great tenants to handling all sorts of repairs to completing all needed paperwork, they ensured a smooth and professional turnover of properties. I recommend them to everyone whether you are a rental property owner or someone looking to rent a property.

Polaris is FANTASTIC! I had a home I needed to rent out - they took care of everything! Great communication! Would, and have, recommend again and again!

Polaris has always been my go to for any property management! Very professional and definately a company any investor can trust.

I have partnered with Polaris to manage multiple rental properties for over ten years, and they are truly part of my dream team to success. Their passion is asset optimization from a cash flow and protection standpoint and there is nobody in the business that does it better. There is nobody else I would even "consider' managing my rental properties.

I’ve known Dan as a Real Estate Professional for over 25+ years and there is no one I would trust more as a Manager of my Own Personal Properties than Dan. A Consummate Efficient Pro at what he does for every Client.

Polaris has managed multiple propertys for me for the past 7 years and it has given me the freedom to pursue other endeavors. Before I signed with Polaris I went through 3 other property managment companys and it was such a relief to work with Polaris. If you need a full service managment company look no further.

I have loved working with Polaris Property Management over the last 3 years. They have made my life as a rental property owner so easy! I do not have the time or flexibility to manage the various aspects of caring for a condo and the demands of a tenant. Polaris manages everything for me seamlessly. Rent collection and distribution are consistently on time and accurate. And, they are always very prompt in answering my inquiries. I will use Polaris to manage all of my Indianapolis rental properties in the future.

Never have to worry about a thing, the money comes every month. They make investments easy.

We had a great rental. Very few issues and when things did come up they were addressed right away.

Absolutely had the best experience getting into a nice and warm cozy home!! This team really drives to help you get what you want and need! Thank you so much!! Definitely recommend!

⭐⭐⭐⭐⭐ I had a really positive experience finding my home through this property management team. They were organized, kind, and always willing to answer my questions, which made the whole process feel much less overwhelming. The homes I viewed were clean and well cared for, and I felt supported every step of the way. I’m truly happy with my home — it’s affordable, comfortable, and a great fit for me. Very grateful for how smooth they made everything.

I rented a property managed by Polaris and had a great experience. Everyone on their team was incredibly responsive and kind to talk to. Out of all the places I’ve rented Polaris manages their properties the best! Their team is a bunch of genuine people who aren’t trying to suck every penny out of their tenants. They did a walk thru mid lease and fixed a bunch of minor things within the house which shows that they are proactive, take care of their properties, and want to avoid major issues for tenants. I want to especially thank Dan for helping us after my landlord moved to a different PM grou…

Polaris Properties has been a good rental experience for my family and I. They take very good care of the homes. They have Great communication . Will always recommend.

Polaris Property Management has been one of the worst rental experiences we’ve had. They raised the rent by outrageous amounts, year after year, with no clear justification. When we moved out, they kept our entire security deposit — and then had the nerve to demand even more money from us. It honestly feels like they’re running a scam. Avoid renting from them if you value transparency and fairness.

I don’t know where to begin. I have 2 walls in my apt that got wet from a outside soffit Issue and since have mold that grows on them. The walls are plaster and so rotted that I could take my finger and press all the way through them. There is no heat or ventilation system, the windows are painted shut. They put window air conditioners/heaters in and they do not keep my small 600 foot apt warm whatsoever. I’ve had electrical issues where I’ve had no power to my bedroom, kitchen or bathroom for almost a week at a time. When they did send an electrician out he asked me how much my electric …

Polaris properties are very great to work with when there is an issue I’ve always had a contractor respond to me very quickly and the issues have always been resolved. I couldn’t ask for a better property management group.

"I have had the pleasure of renting office space from Polaris Property Management, and I can confidently say that it’s an excellent place to work. Dan and his team are incredibly easy to work with, always professional, and quick to address any needs or concerns. The office spaces are well-maintained and offered at competitive prices, making it a fantastic value for businesses. The building itself is modern and inviting, fostering a positive and productive working environment. Everyone here is friendly and supportive, which truly enhances the overall experience. I highly recommend Polaris Prope…

Polaris makes renting easy. Homes at all prices and locations are clean and move-in ready. Easy online payment system. Fast response for maintenance needs. The staff is always helpful and responsive. Five star experience.

So far so good. I've had bad experiences with property management companies in the past and was hesitant to get into another situation, unfortunately not many private landlords anymore. I've been pleasantly surprised by Polaris. They are quick to fix any issues I've had. Quick responses to questions. Maintenance issues were handled before I realized they got the email. Although they have a lot of fees I see what I am paying for. They are well managed and organized. Despite the bad past experiences I will open my mind that maybe rental management companies are not all bad.