Renu Property Management Reviews

If I could give zero stars I would. They manage a property for me, barely. I guess since it's only a small 1 bedroom condo, they don't have time for me. The current/last tenant abandoned the condo, trashed it, left a water leak so now mold is growing. Renu and Traves Bonwell have done NOTHING to help. Their team took almost a month before entering the condo to access the water leak, did not communicate with me, and let the tenant abandon the unit with a text message instead of a legal document. Which has left me with my hands tied since I've had to hire a lawyer to officially have the te…

This company is an utter SCAM! They will load on miscellaneous fees to keep you in limbo after KNOWING that they are wrong! I had a FLEX charge returned and instead of working with me, knowing I did my part, they sent a 3 day vacate order and inconsistent charges days later, after I paid the full balance, which added $300 plus to the rent.

If you want your tenets threatened with pay or quit as well as ledgers messed up then their your guy. Will never admit fault. Got one pay or quit after rent was already paid. When called to ask about it they had no idea. Now they messed up the ledger charging me twice for utilities for same time period and basically told me I should pay for their mistake anyways to avoid problems next time while they take their time to fix it. This is the third property management company in a little over a year with me living at this address and this is by far the worst experience.

Trash the worst people I've ever had to deal with. They let a house get took over by termites. While having a tenant living there. And had every proof to handle it and still did nothing. A week later and 6 more inspections later and still nothing but matters worst. I will keep updating pictures of my friends house. To get her noticed. Reddit will be next to get posted to expose these people. They are flying and now taking over personal furniture and won't even answer to other tenants to let her move

Kelsey Hulecki was absolutely amazing helping with the move out process! She was kind, patient, and very easy to work with! Thank you Kelsey!!

EDIT IN RESPONSE TO PM: This is true, we were the first tenants in this newly constructed townhome. It is a beautiful home in a great area, we thouroughly enjoyed it. Nothing was left beyond normal wear and tear per our lease and the law which usually defines wear and tear as normal deterioration during tenancy. Nothing beyond normal wear and tear was pointed out to us. The charges were submitted to us, we requested documentation of invoices for said repairs, nothing was sent back. As for the displacement, this is the information we were given "The builder of this property has determined that…

I can’t express the amount of frustration we have with this property management company. I can’t give zero stars so I guess I have to select one. Kids were throwing rocks at the neighboring greenbelt and broke a window. Immediately let RENU know. We have been battling to get someone out to get this fixed for about 2 weeks. Someone was supposedly scheduled to come out yesterday to do the repair. We took the time off work to make sure someone was home. Of course no one showed up. No one called us with any updates. Called to try and get updates and to no avail, we got nothing. Called the supposed…

The absolute worst experience with a property management. I worked with a leasing agent that ensured us the property we were interested in was clean and move in ready. being that we were locating from another state we viewed the photos of the house and everything seemed to be communicated well. On move in day we arrived at the house that is infested with Spiders, scorpions and other pests. The house smelled strongly of mold and the back door weather sealing didn't even seal around the door. After submitting photos and trying to work with the staff and come to an agreement to move to a move i…

Amber was fantastic through the entire move in process. She was very helpful and always fast to respond. Highly recommended working with her if possible!

After renting from a few companies the last few years in Indy as a student at IUPUI, RENU management was a refreshing change of pace. We were approved quickly, and were able to move in easily without a hitch. The home we moved into was beautifully maintained and meticulously cleaned. We had a minor plumbing issue upon move in, and it was repaired extremely quickly (even though it was a weekend) and repaired well by their knowledgeable maintenance professional, Brian. When we had storm damage to our screen door, he made proactive upgrades without us asking. This was such a new concept for us as…

Avoid any property under this management at all costs. If not, it will cost you for anything that breaks under your lease term. They are also really rude about their responses and will never actually answer a single question you have they just dance around the facts and make up their own rules. So glad we’re buying a place and not dealing with this awful management.

Alex Lesiw was my leasing manager and he did an amazing job moving my family in our new home here in Texas. I was scared it was a scam, but it absolutely is not! Don’t believe the reviews you see. He was very patient, and made the entire process very smooth and easy. Thank you so much Alex for your support and service. RENU has a great team here for Texas! We love our home so much and look forward to being long term tenants!

I’m trying to renew my lease with a couple of questions and have put in 4 requests for someone to call me !! It’s ridiculous how you can anyone on the phone to answer questions .. I don’t think anyone even works in this office Soooo bad customer service I will n ver rent from these idiots ever again

This review is 5 stars for our Resident Relations Manager, Kelsey H., who has been an incredible resource throughout our time renting with RENU. She has been kind, thoughtful, highly communicative, and always on top of things. After our city experienced a severe weather event and Nashville faced mass power outages, Kelsey reached out to make sure we were safe and still had heat and power. That level of care meant so much to us. Kelsey has consistently gone above and beyond in supporting us as customers, and because of her, we’ve had a great experience with RENU!

"Tenant not responsible for the painting of all walls. Consideration given on length of time/use during occupancy.... $686.70" all for normal wear and tear paint. Literally a spotless home and after 18 months im being charged $686.70 for paint touch ups.

Believe the reviews you see. If you want lack of communication and people arguing on the phone with you proving they are right this is the place. We have been charged late bills but we had to keep reaching out. Next thing you know we are being billed a fine that was never communicated and they want to argue that it’s not their fault. Horrible company unless you love unjustified fines giving them money for free. I do not want to hear from this company again about them being right and I told you so on this reply. You will always unfortunately have power over us who rent.

Very happy with our experience here so far. Townhome is perfect and quiet. Zero issues, I love it.

I am beyond frustrated with the lack of response and care from this property management. For months, I have been dealing with a sewer smell in my home, ongoing water leaks, now resulting on mold issue all of which are serious health and safety concerns. I have reported these problems multiple times and have received little to no answers, no clear timeline, and no real action or solution. Living in these conditions is unacceptable, especially when management is fully aware and continues to ignore the situation. This isn’t just an inconvenience, it’s a health hazard. No tenant should have to …

Today I reached out to the company. Letting them know that they are charging me a monthly security waiver fee of $48.00 per me, and my husband totaling in the amount of ninety six dollars. When me and my husband signed the lease, we paid a condition C security deposit totaling in the amount of $2147.00 Madeline isn't accepting that we paid that amount even after I showed her the ledger. She's asking that I submitte a copy of the lease which I did. Then she said she couldn't accept it due to the leasing companies signature not being on there and it not being a binding contract. This company do…

Fast and easy move in. Responsive to questions/concerns.

I have loved living in this home. I have had no issues great price for the space. Only downside is the area can be a little worse for wear. Unfortunately the location is not optimal but price reflects it and the home is more than spacious. Overall I have enjoyed my time in RENU properties.

Giving one star because unfortunately zero stars are not an option. This company has added on fee after fee after fee to our monthly rent! They took 3 months to fix our dishwasher, a week to fix our AC during the summer, and are currently taking a month to fix our refrigerator!! You want your money on the first, yet you do not do your part to help fix our problems as promptly!! I have reached out with emails, phone calls and even texts, and STILL nothing has been done. Your customer service workers are rude and unprofessional. Maybe it is time to call KSAT and FOX News so they can get to the b…

This is the worst rental company you could possibly deal with. As of this posting I have been without my refrigerator for over a week. All of my food was lost and I have to eat out as I cannot preserve anything. Renu has yet to return any of my calls and when you can get someone on the phone they lie and blame things on their service company. How do I know they are lying you ask because the service company are the only ones trying to help me they are reaching out on my behalf but can’t get them to authorize the repairs. I will be withholding rent until this is fixed maybe you’ll actually …

Hands done one of the best moving experiences we have had!! Communication is 10/10, any questions we’ve had were answered in a timely manner, and the move in was smooth, accessible, and very convenient. Also Lindsay is very responsive and attentive. Thank you for everything thus far!!

DO NOT RENT WITH RENU They will screw you on your deposit money. I left holes in the wall for the TV mount so i understand that deduction. They will rent you a crappy built house that’s was made with the worst materials and blame the wear and tear on you. Absolutely hilarious. Also my AC was broken in 98 degree Texas heat and they kept giving me the run around after NOT 1, NOT 2 but 3 AC TECHS TOLD THEM WE NEED A NEW BIGGER AC UNIT. They let this go on for over 3 weeks with my house being at 86 degrees. I finally threatened to sue legal actions and then they decided to finally do something. I…

When this company first took over management of the property I live in, they were responsive, efficient, and seemed to genuinely care about residents’ concerns. Unfortunately, that level of service has completely declined. They’ve become just like every other management company the property owner has hired. Unreliable and unresponsive. Promises of call backs and follow-ups go unfulfilled, and there’s no sense of urgency when it comes to addressing urgent maintenance issues. I was told a technician would repair my HVAC unit on 10/2/25, yet as of 10/6/25, no one has shown up. Every time I call …

The only reason I gave them a star is because no stars weren't a option. If you are looking to rent please do not rent with them they don't pay the water bills. My water was cut off randomly which pissed me off because it is part of the rent I pay on time every month. When I reached out to them they just kept advising someone would call me back but Im not get any response. Poor poor poor customer service and there's no allowable reason the water got disconnected.

Probably one of the worst rental companies I’ve ever had to deal with. They didn't put our water, sewer or trash charges onto our account until AFTER rent is due (and after we’ve already paid) and then charged us a late fee for it. They added about 10 extra charges to our account with absolutely no explanation or communication as to why other than (that’s just how we do it). Added an extra $400 to our rent this month that we were not prepared for & not told about and refuse to do anything to make it right.

They find extra fees to charge you and nickel and dime you for every single thing

The AC issue I had when moving in has now been fully resolved and everything is working great. The team stayed polite and responsive through the process, and I appreciate the follow-through to get it fixed. Happy with my home and the service.

This company took over managing the property I stay in , this is the 3rd company to manage that being said , it has changed every year. They started off by charging me a $250 renewal fee even though I been a tenant in this same property for 3yrs. They are poorly managed, terrible communication. I have asked to speak with a representative on several occasions and have yet to hear back from anyone. They will try to charge you for anything just to price gauge and get money out of you. Having an issue because they are now trying to take over the utilities and claiming things that aren’t true even …

Do not rent with them. At first, everything looks great, but after 2 months, you receive late bills with surcharges because they also charge you for garbage water everymonth more expensive, in addition to an increasingly higher monthly bill charge, a fire department charge, and more and more charges. Do not rent with them.

Don’t lease from this company this by far the worse company I have ever dealt with!!!! Zero stars do not do it they take your money and don’t fix anything like it’s the worse

Moved in home and the process was great and easy Alex made sure I was met with answer to all of my questions and I greatly appreciate it .

Horrible company took my entire 3,000 deposit even though I cleaned & left the home in better condition then when the rented it to me I don’t recommend renting from them it’s a complete scam !

DO NOT RENT FROM THEM. I'm moving when my lease expires and they refuse to do a rental verification for the places I'm putting in applications for. I've never heard of that. Renu is holding me hostage by refusing to do something as simple as verifying I rented from them. Every property management company requires rental verification and they will not rent to me without that. Renu gave me their leger but that is not what the property management requires. Not to mention they don't have an emergency maintenance line so weekends holiday and after hours you are screwed. Save your money and sanity a…

I recently moved into one of their properties in Maricopa, Arizona and it was a very smooth and fast process. Everything was cleaned and well maintained. I love that Eli was very fast at communicating back and I could text him at any time and get an immediate response.

Very seamless experience from application to move in.

I love where I live and the beautiful townhome community to go with it but there is a LARGE disconnect when it comes to handling maintenance issues. I have now lived in my brand new townhome for two months and not one maintenance issue has been resolved since first inputting it into the portal. One of which is a leaking window that is above my bed in the master bedroom, which leaks every time it rains, destroys the paint, and has most definitely has accumulated mold within the interior of the wall by now. Huge health hazard as I sleep in the room every night and would be breathing in that pote…

Renu responded promptly to my maintenance request and provided excellent service. All external technicians were scheduled in a timely manner and delivered high-quality service throughout the process.

Living here was okay, but the experience ended terribly. We didn’t have a working fridge for the first 3 days of our lease, and the front gate rarely worked—often taking 15+ attempts to open. These issues were never properly addressed. We left the apartment, yet were hit with over $1,500 in move-out charges. Even after disputing with photos and documentation, we got no response—until we appealed and were told we’d get a partial refund. That refund check bounced, overdrawing my account. The apartment itself was fine. The management? Not worth the headache.

We had an explosion/fire in our garage. Renu has been nothing but amazing with getting things going. Right after, our ac stopped working. They had someone out ASAP and were willing to help us relocate temporarily until repairs could be made it if needed! They had someone come out and board up our garage for safety. Noah has been great and is great at communicating and keeping you updated with the repair process. Renu has been a great rental management company so far!

I've been renting a home from RENU for nearly 1 year now and overall I have nothing negative to say about them. They are always quick with repairs, and they have never been overbearing or difficult. Recently ive been working with Kate and she is amazing, she has gone above and beyond to help me and has had great service and positive energy.

I wanted to take a moment to correct and clarify my previous review. After some reflection, I realized that the issue I had raised was actually a misunderstanding on my part, and I sincerely appreciate the patience and professionalism of RENU Property Management throughout the process. This company has been nothing but fair and responsive, always addressing concerns with efficiency and care. Their team genuinely goes the extra mile to ensure tenants have a great experience, and I regret any confusion my earlier review may have caused. Thank you for your exceptional service!

Update: so I added the screen shot where it says that they can charge the fee in the first paragraph and then the last paragraph shows that you will forsure be charged it if your lease is in the last five days of the month BUT then you look at the first photo where it says other fees due and its not listed as something I have to pay. I can pay $225, i can be upset and leave a review since youre blindly charging me outside of the contract parameters. Original: Scam company. They're making me pay and extra $225 on top of the $1715.19 without even notifying me about it.

I had issues with my garage door from previous repair and RENU fixed the problem.

Ok. This could take a while. But let me just put it like this…. They’re Thieves. 1. Kept my 2.5 months rent deposit which was over $3,000. 2. Stole my utility trailer out of my yard when at first they said I would have the opportunity to go get it 3. Charged me for a cabinet door that was missing when I moved in 4. Caulked my attic shut with the light on inside 5. Charged me for a filter every single month I was there which was 24 months and I think I maybe received 5. 6. Charged me for renters insurance 12/mth when I already had my own 7. I was robbed 4 times while living at this house and …

Addressed my home repair issue quickly.

AVOID ANY RENTAL HOMES ASSOCIATED WITH THE COMPANY!! UPDATE 11/4/2025 I pay my rent & utilities religiously before the first of the month. And this morning, my daughter goes to shower and get ready for work and guess what?!? NO WATER anywhere in the house, So I do what any normal adult does and I call the WATER PROVIDER for our RENTAL HOME....you will never believe what the WATER COMPANY TOLD ME!!!! The water was disconnected for NON PAYMENT......THIS IS RIDCULOUS!! I have several other documented issues that I will gladly post if need be!! UPDATE: 4/22 I did receive a return call from R…

Still waiting on this repair. A leak from a bad pipe started 4/5. I unfortunately found out after walking into the water and slipping, hitting my head and bruising my hip. A call was placed immediately but we were told a plumber wasn't available until the following day 😳. So as expected, due to the water buildup in the ceiling, the ceiling collapses. When the plumber arrived he said there was nothing he could do . Basically, he wasn't being compensated enough to help us. The suggestion before he left us w/ a Lowes bucket and to turn off the water...... Really, ? So no water until the…

Muy satisfecha, son increíblemente atentos. Estamos feliz en nuestra vivienda!

Quick responses, responsive maintenance, and very kind. They were willing to negotiate on the renewal increase at the owner’s discretion. Smooth application process as well!

Son muy eficientes en su trabajo cada ves que e tenido problemas en casa en menos de 24 horas se a resuelto son muy amable

Overall experience using RENU has been a very pleasant one with very timely response to all my concerns and also the agent I have been working has been very polite and helpful through my entire move in process . Great customer service 😊

I would leave no stars if possible. They continue to place random charges on account. DO NOT RENT FROM THEM

Had a leak in my roof , which caused mold 😞 to almost the whole downstairs, they refused to replace my family, which is insane considering the severity of my family asthma ,4 kids ,2 adults….. whole situation is unacceptable , maintenance manager Corey/cory very disrespectful and unprofessional ….. I wouldn’t advise anyone to move into any location RENU

i've lived in this house for two years. The prior owners sold to renu after the first year. They are the definition of slumlords. They never returned my calls when I had a maintenance issue the channels to get somebody out. It was horribly mismanaged and it was just a grease fire, not organized whatsoever and wasted a lot of my time to get something simple fixed the only time I could get somebody to call me in the office is when I renewed my lease and when they had people come out, the owner was calling them trying to get information about the property to put the bill on me to see if it was my…

RENU Property Management service delivery is professional and addresses your concerns and work orders in a timely manner.

RENU has innovated property management. I leased a unit in a triplex in Nashville and the application and move in process was remote and mobile-friendly. I didn't have to wait for office hours for a tour or come to a leasing office to sign a paper lease in person. RENU is a property management company for the 21st century!

Horrible company! I’ve been in a property in Indiana for 2 years now going on 3. When I first moved in I paid a non refundable monthly deposit payment to “rhino” Fast forward 2 years and now they’ve done away with “rhino” and I signed my new lease which goes in affect this month and they’re telling me I have to pay a $2,500 deposit! I’ve paid “rhino” every month for 2 years knowing I wouldn’t get my money back and now you want $2,500 after I’ve been at the property for 2 years!!! I’ve called all week long asking to speak to a manager and keep getting the run around! Absolute trash!!!

We have rented from them since they took over. It’s been nothing but perfect experience. Maintenance is taken care of within hours max days. We pay our rent earliest we can and just very very very happy with our company and property! Thank you

Sara and the whole Dallas team were great, quick with responses and helpful for any needs that I had throughout the application and move in process. I have moved in successfully and can’t thank them enough for all they have done and look forward to renting with them for the foreseeable future.

Cheapskates that don’t want to fix anything at all. You will be without major applicances, plumbing, and worse if you rent from them. Pray nothing goes wrong in your home. Their maintenance is absolutely trash. When they finally do send someone it’ll be the cheapest person they can find from the another corner of the state and they don’t know nothing about the job they’re coming to do. Most recently I had to pay 350.00 to have the main line at this house snaked out because there’s some angle to the pipe going to septic. Not my fault and was here before I got here, but I was denied reimbursemen…

These folks will do everything they can to deny the return of your security deposit. I rented in Marietta, GA from 2023-2024. They took our lease over in the middle of the year and tried to charge us for the most ridiculous issues with the home. Including adding a gutter to the house, fixing a deck railing that was unaligned, capping exposed wires in the unfinished, unlived in basement. Took them almost then entire summer to respond to my AC unit issues. Had me living in a 88 degree home. Replaced the thermostat when I complained. They just ignored us when trying to work out an agreement. Even…

Moved into a house managed by them in November and it’s been a nightmare. Roaches/roach evidence was found in the home (they sent an exterminator to confirm & “spray”), the window seals were dirty and full of bugs, mold in the fridge & on vents along with a host of other inconveniences that SHOULD NOT HAPPEN UPON MOVE IN. They refuse to replace the refrigerator after multiple instances of bugs being found (evidence sent). They feel sending someone to “clean” (once) is enough. They say it’s “tenant responsibility” even though these issues were present upon move in. I have put in over 10 mainten…

Want 95% of your security deposit taken after you leave the house in better condition than you found it in? Use Renu

Renting and getting into our new home, from RENU, has been one of the easiest move in experiences I’ve had. Definitely would recommend.

Worst maintenance ever. We’ve lived here for almost 2 years. Our a/c went out in the Alabama heat and it took them almost a week to get it fixed. It stopped working again in November. That only took three days to get fixed. Heat went out again 1/8. Temps got down to the 20s ( with snow)! Two companies, six visits and five days later it was fixed. 1/13 a water valve blew off in the bathroom and flooded the upstairs master bedroom and bathroom. THEN flooded through the ceiling to the living room. Without water for 2 days and FIVE days later no one has been out to fix the damage. Carpet in bedroo…

Not even 30days in and I regret using this property management company. No room for human error with this company. My first payment via the portal was returned (mistake) didn’t transfer enough funds in . Corrected that error immediately. Went to pay my January rent and input the wrong account number. Now my portal is locked and they want me to send my payments by mail express at that to Carmel IN. Did that at 32.00 and guess what my mail is now lost. Not Renu fault for the lost mail. Working to fix that. However trying find a better way to pay going forward by cc or a western union and all the…

Great rental management to rent with.. Their rental process is seamless and straightforward. I got approved same day, turned in all require paperwork . Their turnaround time is outstanding and they communicate adequately.. Their space is so pocket friendly. Thank you!!!

Alex was very prompt and attentive in getting us into our new place. He and the company worked with us on all ways to assure we get approved and answer any questions we had.

BE CAREFUL RENTING FROM RENU!! Just looking at the generalized copy and paste message they are using to respond to complaints should show their lack of empathy and compassion! I am ending a year lease here. I have had the worst experience with this rental company. I dealt with a roof leak and huge hole in my roof for almost 6 months of my lease. The communication with me was absolutely horrible. The hole in the roof (which occurred during hurricane season here in Florida) caused a slew of other issues such as the floors holding moisture, high electricity bills, moldy fiberglass falling out the…

Great company they make the process of moving in so easy. I definitely recommend.

Ha sido un proceso rapido de contratacion, y facil para hacer la visita a la propiedad. Lo recomiendo.

This is the Worst Company Ever to rent, they outsource maintenance, which takes incredible times to get things fixed, on a one year contract I was 4 months without dishwasher, because they didn't approve the replacement until was too late, then once I move out, despite I left house clean and in good condition, per their standards they decided unilaterally to keep 40% of the security deposit. this is terrible experience, anyone seeing this, please consider 2 or 3 times engage with these type of companies as they will steal your security deposit.

I'am very satisfied with the great customer service of Rachel Coleman,she was very patient with me,she answered all of my questions,Rachel had great knowledge of the property that we were interested in,you definitely have a great asset when it comes to Rachel,I would highly recommend that Rachel be promoted to the next level of your company!!! Satisfied Customer Rodricas Britt

DO NOT RENT any of their properties. Will lack accountability to fix any issues with their properties, will not be any help when you need help such as paying rent with two different bank account, customer service over the phone is the most disrespectful, rude and unprofessional IVE ever had to deal with. This is the reason a lot of properties have issues with plumbing, electric and even parking at their property - they do not know what is going on with their properties. Never fixed the actual leak or one of the light fixtures - but did cover up the hole that was there for 5 months!

THE ABSOLUTE worst ! Took over property management in TN and have been no help. I have lived with a hole in my roof since three months into my lease, they have not fixed the leak issue nor repaired the light fixture that has water damage! Yet, they are quick to send a late notice when rent is not paid.

I would recommend caution when dealing with RENU. During my time at the property, I did not submit any maintenance requests, so I cannot comment on their response times or the quality of service. However, after vacating, I experienced significant challenges. They deducted charges from my security deposit for minor issues, such as small scratches on the walls, without accounting for normal wear and tear. Additionally, they charged me for leaving trash in the trash cans. While I had left empty bins by the driveway, as requested by Parks & Sons for collection, someone must have added a small amo…

Had an issue with a rent payment because one of the household members was in the hospital. Called a wonderful person named Aaron Rodgers helped us out with the issue.

This company is doing everything and anything to keep your money. I moved out of the property (in Las Vegas) in late July, I never got my deposit checks sent to me. Mind you they kept some of my money when I KNOW I LEFT THE HOME NICER AND CLEANER THAN WHEN I MOVED IN THERE. fixed holes cleaned house from top to bottom and they still found little things to charge me for I even sent videos. Now, I finally got my reissue checks. I tried to go deposit them, and they stopped payment on the checks. I called to talk to someone at 2:30pm & supposedly no one was there that could fix this issue. Now I h…

My review seems to not show up, so I will post it again…. This is your sign to not rent from this company. Look them up on BBB. Take a look at the pictures attached to this review as well. Before finding out there was black mold in the home, which I had tested (yes, black mold), they wanted 6k to get out of the lease. Luckily with my research and resources from my local county that help in situations where landlords and property management companies aren’t being fair and drag issues— they can assist at no charge. Not once did Rachel apologize for the inconveniences or maintenance issues that I…

RENU is great, any request is handled fast if needed. Elena Sosa went above and beyond with my request, and it was handled with urgency, I wasn't left to stress. I'm greatly appreciative of that.

When we left her home we have a cleaner come in to vacuum and give it a good clean up. The management charged us to vacuum and clean some carpeting that we did not think need reclaiming. They have not worked with us to you change the final bill which included our $2,000 deposit.

Live in FL and your AC breaks? Don’t assume Renu will do anything. AC has been off 19 hours. It’s 89 degrees in my house and 91 outside. Renu cancelled my work order, gave me no confirmation today that a technician has been scheduled, and I have to work from home because I’ve been ill for 4 days. I’m afraid they think it’s handled because they sent someone out 2 days ago and the AC broke again, but they won’t listen or revise the maintenance request. How many days am I supposed to try to work and heal in this? How many days do we let it go before we give up and break the lease?

After paying my rent and submitted the money order and pay an additional 71.00 to fedex to overnight on the 3 to arrive at 10.00 am on the Jan 4 Renu send me an email saying my rent is late and now wants charge me additional

Lori Rowan has been communicating very effectively with us throughout our rental process. We love the timely responses as well. Thank you Lori for being awesome

My old leasing company just switch to them and the service and response is HORRIBLE!!! My bathroom has been broken a week and nothing at all has been done. Will not be renewing lease Update: end up moving out March 2024. Left the place immaculate move in ready. However they kept my deposit. But I filed a civil lawsuit against them and they settled out of court. Don’t be afraid to fight back !