Triple E Property Management LLC Reviews

I have been a property owner with Triple E since 2013, and I have been so blessed to work with Edwin. I chose them because I wanted to support a black owned company and I made the right choice. This company time and time again has gone above and beyond to assist when needed. Although, they run a business they are still reasonable, fair and try to work with you as much as possible. I could really go on and on! Thank you, Edwin!! Oh, and also the staff there have always been kind, professional and helpful too!! This is really a good company to entrust your property to.

Triple E sets the standard for property management. They stay on top of tenant needs, communicate consistently, and act quickly when issues arise. As a landlord, I finally have a true hands-off experience with full confidence that everything is handled.

Triple E. Property is, hands down, the best business decision I have made in real estate. They have managed my property with a spirit of excellence, and I highly recommend them to anyone seeking a professional service focused on property ownership and tenant support.

They do everything required, I do nothing. That is good value for the low management fee they charge.

I’ve worked with well over five different property management companies over the years for my rentals in the Indianapolis area, and Triple E has been awesome. Even though I only have one property with them right now, it’s actually turning out to be one of my best-performing properties out of the bunch. They’ve been super easy to work with, very responsive, and on top of things from the start. Communication has been great, and they’ve handled everything smoothly, which gives me a lot of peace of mind as an owner. I just wanted to take a quick moment to give them a shoutout and let others know…

Great Property Management company. Edwin is very knowledgeable and helpful in keeping our costs low and property rented.

The Triple E Team is always very responsive and does a great job managing my rental unit.

Really trustworthy team. They've gone above and beyond to secure tenans at properties I've owned throughout the years. They provide responsive support to that tenant and are excellent at balancing both tenant and owner expectations and needs. I feel both confident that my property is in good hands and that he humans living there have access to what they need. I've worked with Triple E across all of their services as well as other similar real estate teams, and there is no comparison.

Triple E managed my unit in downtown Indianapolis from for the last two years. This is not a company that I would recommend for property management.

I had a wonderful experience with them managing my property.

We have been working with Triple E for 3 years Triple E provides us with a variety of services starting from a management company, an agent who accompanies us as investors and a renovation management company for flips. The company is run in a masterly manner and its head - Edwin is always available for questions and provides detailed answers with very impressive response times. Very very satisfied! Many thanks!!!

Do not Use “Triple E Property Management” if you are looking for a responsible Company that will take care of your investment properties, “Triple E “ should be your last desperate choice! , Thier managers do not pay attention to details and they do not pay attention to 6 month walk through (not noticing damage) and they do not screen the tenants as if the property was theirs ! This cost me over $10,0000 dollars For one property . They up-charge for maintenance work and they do not always follow through and fall short of the work they have claimed to accomplish. So if you decide to go with …

If I could give this company -5 or even zero stars I would. Do not work with this company unless you want to work with crooks who are non responsive and send sketchy maintenance with language barriers, if they respond at all. I have never had the displeasure of being a former tenant with any property management ever. So glad we upgraded. I don't have one positive thing to say about this money pit of a place who will send you bogus charges and clearly don't know the law or tenant rights. Didn't say a negative thing at the final walk through/evaluation but they had the nerve to send a bill later…

Rented a home for three years and they gave zero benefit to consideration of reasonable wear and tear in accordance to the law. Charged to repaint the entire home when it was flaking due to poor quality of paint application. Had to go to court to get false claims rebuked. There is not a physical management property to meet with anyone. Their address is a mailing location only. Renter beware!

If I could give them zero, better yet negative stars I would!! Steer away from them at all cost, I’m sure they seem like the better option but they’re not, it’s now been 20hours I have been without running hot water. The emergency line is a joke called twice just for no one to show up and to get an email that a technician will be out the next day, water leaking, flooding and no hot water is not an emergency to them even if you have small children in your home! They have been nothing but hell since leasing with them. I am in the process of filing a complaint with the attorney general office AVO…

Lots of miscommunication or lack of communication from management. Waited a handful of months to have someone fix our dishwasher just for them to tell us to wait and have them order a new one. Most of staff is ESA and has trouble communicating with tenants. Lack of communication to other departments leaves us months without word from the company about inspections or just maintenance. do not recommend if you are renting…

DO NOT RENT FROM THEM!!!! My husband and I rented from them for 4 years and they never came to repair anything. It rained 2 months after us moving in and the basement flooded, I took pictures and posted it in the portal for a maintenance request. I did this for 2 years every time it rained. Someone finally came and said they had to contact the owner of the property. He came from out of state to check on the home and they told him “No the basement doesn’t flood, see there’s no water”; right in front of us. Every spring I continued to document the flooding and the basement walls bowing in. Noth…

This is the worst place to rent from. Maintenance has been on there way since yesterday. Basement is completely flooded. And I going let flooded till the walls cave in.

Worst place I ever rented from by far and not close. I think some of what there doing is illegal definition of slum lord. 1 routinely come into home to inspect 2 routinely fix nothing wrong 3 raise rent 4

La experiencia fue clara, entendible, jackelin fue muy atenta clara y muy paciente al explicarnos cada cosa y nos aconsejaba hacer las cosas todo bien y cómo hacerlo rápido fue atenta a las llamadas y mensajes

Very reliable company. They are quick to act if there is an emergency with my rental. I highly recommend Triple E Property Management

My husband and I have trusted and rely on Triple E properly management for years. The owners are dedicated and have always been responsive to our concerns. They take care of their clients.

I had a short term lease with them, I paid a 150 dollars cleaning fee initially, when I moved out I got charged 225 in cleaning fees again. Could not get in contact with the management company to question this. When I finally did, I was told it wasn't dirty by an employee, theres pictures taken, and the manager told me it was for doing the laundry and cleaning the place, which is why I paid the initial cleaning fee, no where in the lease did it mention more cleaning fees after move out. I had to call 2/3 times a week for 4 weeks to find out they wouldn’t do anything about the unreasonable fee.…

This place is a JOKE! I was at my property for 2 years , had to move out early before my lease was up due to me having heart failure . They tried to say a lot of damages was at the property after I left and they inspected it. They kept my whole 2,745 $ deposit and trying to charge me an additional 3,000$ PLEASE PLEASE PLEASE STAY AWAY FROM THIS PLACE! THEY DONT FIX ANY ISSUES WRONG WITH THE HOUSE INSTEAD THEY TRY TO TAKE ALL YOUR MONEY WHEN YOU MOVE OUT SO THAT WAY YOU PAY TO FIX IT!!!! THIS IS THE WORSE COMPANY I EVER SEEN!!!!!!

Looking at some of these reviews I’m shocked! I moved in near the end of June, I had a rough time (on move in day)due to a misunderstanding regarding the amount due on move in day. I’ve been having a pleasant experience renting from Triple E. Every maintenance issue I have is taken care of and I’ve had 2 emergency maintenance issues and they came right out the next day for one and the day of for the other. I don’t care for the quarterly inspections but it is what it is. I love the house I’m in and Lauren (she only works with ppl using one app I believe) is WONDERFUL!!! The houses go extremely …

Kevin was amazing with application he took his time and the process was effortless! Thank you so much I look forward to many years with Triple E this will be my 3rd year with them and I would highly recommend their property’s!

And now yall are telling i can’t bathe my or shower. At this point I’m going seek legal advice

These people want to charge extra for everything yet they’ve lied from day 1!! I shouldn’t have signed the lease!! There’s doors that previous tenants dogs chewed up and they haven’t fixed them, the house had roaches and they had a whole month to get that under control! They charge $65 if the furnace filter is a little dirty yet it’s a 90 days but filter! This company literally does a home inspection every 90 days like it’s section 8 smh I can’t wait to move out of this hell hole

From personal experience with triple E property management I would not deal with these people, especially if you’re on section 8 or any government assistance they charge you double deposit they come to your house every 90 days for inspection. When your own section 8, you feel like you’re stuck somewhere because of your circumstances, I lived there for three years in the property had so many problems every year with heat and air bats just so much I can say about their poor service for their tenants and property. I paid my rent every month never late always on time after my third year. I decided…

Caution: I have never had such a poor experience renting from any other company like Triple E! They are unprofessional from their management, finance department, to their maintenance department. They make up their own policies w/ no notice, and apparently are too large to care about providing customer service to their tenants in a timely manner. Thus they had to have grown by acquisition and not merit. Their maintenance department is incompetent when dealing with electrical concerns and they simply do not care about you or your rental home needs.

They don't care about there tenants they told me to be out by November 30 I left November 7 and they still want me to pay rent they not fair then charge me for fixing my sink 108 $ and charged us for where an tear we been living in that house for 6 year never been a maintenance, man, and we told them that\n They didn't care, do not rent from them. They charge you for everything they fix. They got mad because I had to call the board of health to get rid of rodents in my food. They refused to pay for it so when the board of health came they told triple e they had to that's why they didn't want …

We lived at 3515 North Keystone and it had problems with the foundation it had problems with mold no one from the office reached out to us about the severity of the foundation 2 days after paying or rent they put the house on the market I will advise anyone and everybody don't rent from this company and don't trust this company maintenance is nice they was there to help us but nobody reached out as far as the foundation and the mold stay away all they want is your money if I can post pictures of the foundation and the mold I would stay away from this company if I could get them a negative five…

Thank you triple E property's you guys are great thank you so much for your help getting me into my dream home.

Let's start with half of the employees are not legal in the US, they have avoided giving out employee id's and company information. every month its a new charge for something and mind you, you only have 15 days to pay rent or it will be an eviction then you have to move out within 10 days, when last time i checked in the state of Indiana you have a 30 day notice before being evicted. i mean god forbid life happens because they need the rent by the 15th. the staff is very rude and incompetent. i live in a duplex and my neighbor pays 400 less than me. they don't make sure the units are up to par…

If you’re looking for a place to stay DO NOT RENT, BUY, NOTHING from this company. They do not care about your well being at all. I went almost two weeks without water coming from my shower, the communication with the service and maintenance department is absolutely horrendous. They will give you the run around about everything. It’s absolutely annoying how the conduct business with tenants. I asked if I still had to pay for a full month of utilities despite me not having water and of course I still have to pay my utilities in full. Even though I had to do the most to shower because I couldn’t…

Star is amazing! Anytime I have needed something he always helps me! He is always very kind and sweet to work with! Give him a raise, he surely deserves it!! He is a 10 plus plus!

Been Renting From Them For Close To A Year The Lease Said The Only Thing I Have To Pay Is Rent(690) (Gas included) Water(75) And My Light Bill. Never Once Told Me I Would Have To Pay A Gas Bill. Randomly It Gets Added Now My Gas Meter Is Locked And I Have No Hot Water Or Heat. I Have Children That Need Hot Water For Baths And Heat To Stay Warm. I’m Not Resigning My Lease. This Is One Of The Most Shadiest Realtors In Indianapolis. The House Is Falling Apart And They Do Nothing To Fix It. Yall Doing Bad Business And Will Not Prosper By Screwing People Over

Please help my family! Dear witty google review monitor the home that I rent from your company has not had heating or cooling since the day we signed our lease. We have lived here with indoor temperatures as low as 45 degrees and as high as 90 degrees. We have children with health conditions that require proper HVAC. I am not asking for any refunds, but I am asking you to have your company fix the faulty equipment that I am paying to rent from them. I have had to seek medical attention for my children, and my electricity bill has been over $300 multiple months in a row. This is due to a consta…

Me and my siblings live with our mom and we rent out a house from them, THEY ARE INFECTED WITH ROACHES WAY BEFORE WE EVEN MOVED IN!! My mom tried talking to them about the problem but they just ignore her and don’t help at all. We keep getting bitten by them and they had bite me on my face and my skin is literally falling off and they refuse to help with the roaches. This makes no sense at all!!! I have bite marks on my legs and face and this is very disgusting because they can carry diseases and pass it on it on to us by biting us. We can’t even sleep at night without feeling uncomfortable or…

We've enjoyed our time leasing with Triple E Property Management. Everyone has been helpful and good to work with, from the office staff to the maintenance staff. Scheduling has been a slight challenge at times but they are improving in that area!! We're now on our second year in our house!

The application process was glitchy - a problematic link, no auto-verification received, and an excessively lengthy processing time. (Have things changed *this much* since my latest rental app decades ago? Idk) Because the Admin Assistant repeatedly told me that my selected property might rent to someone else while my app processed AND that I was welcome to transfer my app fee to “any“ of their available properties (none of which were in the same vicinity), I was worried that perhaps I’d wasted $50. I was further surprised by the significant pricing change from when I first applied to when it…

My boyfriend rented a house from them.They charged him ridiculous fees that coincidentally totaled out his entire security deposit. They charged for a painting fee for mismatched paint for touch up spots which we didn’t even paint, a cleaning fee which we cleaned it better than when he took possession, a pipe burst damaging some of his belongings that they did not reimburse for, a storm occurred knocking an entire tree down on the garage which made it unusable and they did not have proper repairs done to it as the garage doors would not open or close properly and the trusses were snapped, neve…

This company is absolutely horrendous!! They are not concerned with anything other than money. I had a tree fall on the garage, power was out for days. Took them over two weeks to finish “repairing” it before I could use it. I spent $70 of my own money for winterization due to freezing pipes. Never once received a return email about possible refunds. When I moved out they came up with a list of “repairs” to not pay me my security deposit. I have pictures/video of my move out that shows the house was spotless, yet charged me a $250 housekeeping fee. Stay away from this company!! I hope to see t…

I love this Company ive been at my house since September..They're quick getting work orders done they care about thelr tenants...Yesterday they put in a brand new Ac unit cause mine stopped working and today they are fixing and painting my porch steps..I highly recommend Triple E...

Christina took care of my application process & Nathan was my property manager. They both went above & beyond to help me & answer any questions I had in a timely manner. They were understanding & worked with me when needed. I can tell they take very good care of their tenants & properties im very excited for the road ahead & the pleasure of working with this company. They got my application in & approved within less than a week!! I will definitely be recommending this company to anyone who is looking for a new home!! Thank you again Triple E!!

I would be incredibly cautious leasing with Triple E. I had to break my lease due to a divorce and it was difficult and very very expensive (had to give 60 days notice, pay those two months, and pay an additional two months rent up front to officially give notice). Plus my security deposit was the same as my rent ($1550) and they charged me $140 on top of that for “damages” (they charged $700 for scuffs on the walls, $200 for landscaping even though I moved out in November, etc). I tried to dispute the charges, had to call and email their office several times a week for 3 months just for them …

I would not recommend renting from this company. They are very shady. When you move out they charge you ridiculous fees. Like $425 housekeeping ( to clean a ceiling vent that is the size of your hand and insert two bifold doors, no tools or hardware needed), $300 for trash (there was none). Later took that off. $500 for painting & nail hole repairs, and $300 carpet cleaning. I rented from them for 8 years and they did inspections every 3 months. Update…. As of 5/27/25, still no resolution. They are quick to reply to these reviews.

Don't rent from TRIPLE E, run far away, communication with them is nonexistent but they will send an email about rent . RUN RUN RUN

Triple E made the moving process easy and fast. The application process is simple and they walk you thru every step of the way.

Ladrones mala comunicación mentirosos no hacen los mantenimiento OJO NO LE RENTEN A ESTAS COMPAÑÍAS cuántas veces pedí que me cambiaran el vinilo de la cocina que me digeron que el dueño de la propiedad no quería hacer ningún arreglo el piso del baño podrido quedaron en arreglarlo y nunca fueron donde se bañaban 2 niños pequeños y ahora me quieren cobrar todo cuando nunca falle en un pago de la renta en cuando cumplí todas las políticas establecidas por ustedes tengo toda las fotos de cuando empecé y cuando termine más lo email de ustedes si quieren las puedo hacer pública para que todos sepan…

I strongly advise against using this company. They are extremely disorganized and dishonest. We conducted a move-out inspection with management, was told there was minor damages but were later charged approximately $3,000 for repairs, they kept our deposit and asked us pay the difference despite having lived there for only a year, They tried to charge us for repainting the entire house. They will undoubtedly claim it was necessary, but I believe it wasn’t. We requested an itemized list with receipts, but they only provided a list of planned repairs, lacking detailed explanations or actual r…

Kevin was a pleasure to work with! He was very clear with expectations and kept in contact with me for any needs or concerns! I’m happy that he was able to assist me … I would recommend Triple E to anyone 🫶🏽🫶🏽

We Live here and the maintenance Sucks and they Go to hole in my floor when they put a outlet in and But upstairs are smoking marijuana and cigarettes and they wouldn't do anything about it We have mice and they wanted to charge me for an inspector to come out here when that's third problem. The lights go out and they're connected to one outlet. There's wires on the side of the house which shouldn't be allowed to do that In the neighbors of stairs are very rude.

Company is very unorganized & horrible communication. I was approved for a certain home & they ended up moving someone else into the home. I texted & called different reps for weeks to view any other property & just say they have the worse communication skills I've ever dealt with in my life Edited on 9/27/25 I thought the bad reviews were exaggerated before moving with Triple E however EVERYTHING IS ACCURATE. They will try to get as much money from you as possible. I've been over charged for months & now being charged over 100 bucks to fix a rod that's about 5 bucks on temu. The service was …

Cristina Maurillo and Diego are the best hands down! They assisted me with my two girls and I can’t thank them enough for helping us find and call home!

I would strongly advise against renting from this company if possible. As a family-owned business, there appears to be a lack of accountability for their errors. In my experience, they imposed fees for issues that were the result of their own mistakes and left little option for resolution other than pursuing legal action. For example, I endured raw sewage in my basement for five days before they addressed the issue, and only after I contacted the health department to intervene. That was the first month of renting. I have several other horror stories! Consider this a fair warning based on my ex…

This guy Mr Kevin June with triple E! Amazing customer service! I would give him seven Stars if they let me happy 2025 to you and yours sir. A little about the whole property management team, they would take me when no one else would, happy to be on board.

TLDR: 0/10 do not recommend; Triple E has poor management company procedures and demanded $1450 post-tenancy. Edit to respond to Triple E Response: The exit interview was scheduled, but was conducted by Josh more than an hour early; I have evidence of this. The quarterly inspection notifications were conducted by text day-of; I have evidence of this, and discussed it with your staff. I had no issue with the inspections, but the lack of notice. Again, the exit inspection only noted paint, and the pictures addressed the issues listed (sink, oven, ice in ice machine). This was not $1450 worth of …

Kevin Was a great rep he helped me out a lot

Exelente atención, estoy muy satisfecha con la ayuda que me brindo Alison y por supuesto todos los demás muy buena atención y excelente empresa para poder obtener una casita para poder vivir tranquilos y en paz mil gracias.

Worst property management ever. I moved out summer of this year. I was supposed to move out by August , and by June they decided to do tours. We wanted to do the tours on the hours that we were home but they said no because they were SUPERVISED tours. I didn’t feel comfortable because I was still living there (and my stuff were there), but since someone from the management company was going to be there we felt comfortable . However, while I wasn’t home , my bedroom closet was compromised. My electronics were messed with, and they even went through my empty MacBook box (which I reported, nothin…

Just tried to reach them, got transferred to a voicemail. Just want my water issue fixed but it’s hard to get anything actually fixed not just patched up. When I do reach a human and express my concerns they just take a message for me and no one ever calls me back for example when they did some tree work and didn’t let me know and scratched my wife’s vehicle they never got back to me to try to remedy the situation.

This is my first time renting a home and honestly Triple E has been great. I have found that yes sometimes you need to do a little more work to get in touch with them, but they have so many clients. So that is understandable. I do wish at times I did not have to work so hard to get updates but it is fine. There is always someone to call and talk to, and answer questions. They have fixed most of my requests and we truly love where we live. The company is great for first time renters and I am very happy so far.

UPDATE!!!(10/02/24) 1 1/2 WEEKS WITHOUT A FULLY FUNCTIONING OVEN!I’VE CONTACTED MULTIPLE PEOPLE MULTIPLE TIMES! WHEN IS A REPAIRMAN GOING TO CONTACT ME??? !!ALSO!! CHECK OUT MY REVIEW ON YELP TO HEAR SOME OTHER CRAZY SHIT I EXPERIENCED LIVING IN THIS RENTAL 😱😱😱 The day before move in when signing the lease I discovered the sink sprayer in the kitchen, and the kitchen exhaust fan, were completely inoperable. What’s even more funny was there was a slight push and pull with the realtor in putting that on the notes in the lease! THEN on the day of move in I discover the smoke alarm is complet…

Company is unorganized. Will not fix anything even when it is in the scope of the lease and repeatedly ignored us when we reported mold in the rental house, but you better believe they still expected rent on time. If I could give negative stars I would.

As many have correctly pointed out, this company has no interest in the interest or benefits of the renters. Their only focus is getting as much money from the tenants as possible. They will inappropriately keep your deposits, charge you for repairs that aren’t your fault, and have a complete lack of interest in any communication. Was literally refused the ability to do a checkout walk through and refused any kind of communication of how this went despite multiple calls and texts leading up to the checkout.

I wouldn’t recommend this company to anyone they trying to evict me for 200 dollars and I had a sew issue and my basement since I moved in the house mold all through the bathroom they sent some one after weeks to paint over it and I been in the home for over 3 years they taking me to court but I have god on my side and I’m also getting a lawyer no one deserves to be treated like this or live like this pls and I say pls stay away from this company they need to investigate this company

This place doesn’t care about their tenants wellbeing. My AC Unit has been OUT OF ORDER since April and it is now June 19th yet the issue is not resolved. I am living in 90 degree heat INDOORS with pets after numerous requests for service from maintenance. The maintenance man claimed he came twice and the second time he said he had no access to my AC unit and I have not hear from anyone in over a MONTH. This is UNACCEPTABLE!!!

They steal cars from their older veteran tenants, maybe after vandalizing them first, costing the tenant their job. Admitted to Towing it off of the property, then said they didn't.

Make sure you read all the bad reviews before. Considering to rent from this company. Once you sign the lease you won't be able to contact them about anything. They don't answer phone calls or emails and very few of the maintenance people respond to text messages. Edit, I've don't everything in the reply and they actually replied to this review faster than anything else I've tried to contact them about. If that tells you anything that is they only care about their rating on Google Looks like I've been ghosted again! They did reach out but they eventually stopped replying and now I am bac…