Grey Ridge Apartments Reviews

Lack of management, rude and disrespectful. Front office always talked to me with aggression. They do not fix things or take things seriously. They left me in my two twin toddlers to live without heat in the winter for almost 3 to 4 months and only gave us space heaters for compensation. The space heaters only Warmed your feet.

Nice clean environment friendly people

So happy with my new apartment! It's perfect!

My experience at this complex wasn’t good, the only good thing was they offered an 3 month lease. I don’t recommend this complex to anyone!! If you do stay here, be prepared to not revive your deposit back, they will find anything to say they’re keeping it.

People at the office are really nice. I was having technical problems in order to added to the lease. They’re really patient and helped me to complete the process.

Chase was very nice, and professional. Really appreciate the professionalism and help.

Very nice and fixed the issue swiftly. Thank you!

Great property and place to go! Management is amazing and very helpful, definitely recommend!

The management team here is professional, responsive, and easy to work with. Communication is clear, concerns are handled promptly, and it’s obvious they care about maintaining a positive living environment. Overall a great experience.

Absolutely love these apartments. The staff in the office is amazing and the apartments themselves are clean. Aside from the dude who walks around in his Speedo I love it here

I’ve been here for almost two years now and I still love living here. Staff is phenomenal and on top of maintenance requests and on top of making everyone feel welcomed. 10/10 recommend coming to grey ridge !

This is a very nice property with very nice and accommodating property managers who care a lot about trying their best to fix every problem they can and make their residents comfortable. Would definitely recommend living here!!!

This place is awesome and has stepped it up so much ! Shoutout to all of the inclusion !

Management is so great here! I had an issue and called and talked to Alex and she solved it right away and was so kind!

There has been good improvement over past few years compared to the first day moving here. The office staff has helped me with any issue I've had regarding! The parking lots needs plowing more often during snow times but overall good place. Since living here only had to call maintenance once!!

Great staff at Grey Ridge, maintenance was are very helpful and office was very friendly and informative!! great people!!

Great office staff and maintenance. All are very friendly and helpful.

⭐️⭐️⭐️⭐️⭐️ I had a really good experience living at Grey Ridge Apartments. The apartments were well kept, the area was quiet, and anytime I needed something, management and maintenance were quick to help. Overall, a solid place to live and I’d definitely recommend it.

The process has been incredibly easy, and Alex in the front has been a huge help. I've rented with this company at a sister complex before, and they are very prompt, flexible and helpful. The unit was very clean and you can tell they're actively trying to improve the complex

Maintenance response has greatly improved since I’ve been a resident. My recent experience was great! All steps were explained to me before any work happened. Any follow up information was communicated directly. I appreciate this type of professionalism. Thank you!

Great improvement, quick service and fast response

I have lived here almost two years the first year was good and the second has just been terrible i originally lived in townhouse and down sized to an apartment in the building and thats when all the problems began every month there’s a new maintenance man so don’t expect anything to be fixed in timely manner or at all they will tell you there short staffed and thats why things are delayed the building I currently live in has been without washer and dryer for two weeks office says its an Amenity thats not included in rent a nice way of saying its not a priority to them and dont get me start…

I understand that you guys are busy.I truly do my job.It can get quite hectic as well.I work in retail. I wish Somebody would answer the phone When I call.

Move-in experience was great. Friendly office staff and quick & easy to get access to the apartment. Apartment was clean and ready for us when we arrived. Plenty of parking. Lots of amenities and a great location.

Thank you so much! We are glad to be staying with you all for another year. The lease renewal process was seamless and efficient. The communication was clear, and the team was very helpful in answering all our questions. We appreciated the ease of completing the paperwork online and the prompt follow-up from the staff. Overall, it was a great experience, and we’re looking forward to another wonderful year in our home!

this overall is in a great area to live. I would say for my first time moving into an apartment, it has definitely been an easy and rewarding process knowing that I have great management and a nice home to live in. People in the office are very welcoming and friendly. Made me feel right at home. Alex was a great help in this process and was very welcoming. The only complaint I have is that you can hear everything from people walking above or below, and/or kids/people yelling at 4 in the morning. That is as expected with really any apartment you love into, so it’s just something you gotta get u…

You all are doing an awesome Job!.. Thank you!

It’s been a nice experience for living by myself and I would like to continue that

The new management will work with you. They are a lot better than the old management. However the Apartments suck. You can hear everything and I mean everything from the apartment above. You can hear loud music you can hear kids running around. If the people above you stay up all night you are definitely screwed you will not get any sleep. Personally I do not like getting woke up at 3:00 in the morning from some kid running around in the apartment above me. I do not recommend moving here. I don't think every apartment is like this but mine is and it sucks. I have a new item to add to the list.…

You guys are literally the best! Let’s handle things quick and always ask if i need anything else before you guys leave! Appreciate yall so much

So far anything that has needed fixed has been fixed

The place is very nice I love it

So far so good

Excellent location A++. This is a safe and a great place to live in South Bend! Thanks for the recent updates to the units!

Love all the renovations and seeing new life breathed into the property. Great people in the office.

The maintenance man was very nice & quick fixing the issue

There was not a lot of communication despite me asking several questions on several occasions. It is difficult for a person with anxiety that has a plan for such events to have no information to prepare. To get a voicemail at 4:45 pm saying you are scheduled to move tomorrow and you will not even be in the city to move is extremly stressful even for the most prepared person. To be given not even 48 hours to actually pack up and move is even more stressful, especially when you are working full time. The place I am moving to has not been completed so I lost a full day due to the new location not…

Will only comment on the new management, this team is incredibly amazing and ,the newly renovated units are well done, and maintenance provides quick and outstanding services,,,Kudos

Not happy with my building reason people Fighting Arguing after hours bad smell daily

So far everything is going good

Great communication and professional

New ownership has been great. The community has changed for the better and I'm always pleased with maintenence.

I would recommend Waterford Glen for your next home

The furnace repairs appear to be working well & hopefully well going forward.

The office ladies are super nice & the maintenance gets done in a timely manner!

Wonderful improvements! Still having issues with noise and pets. Otherwise would have been 5 stars. Staff are very helpful!

I can’t complain.the manager is always been so nice and helpful , very good and timely maintenance also very safe. The manager team did great job.

Guy came in within a hr of me submitting the request.. he was fast and did his job thoroughly. My toilet running like new now 😂

Personally, my upgrade in my new apartment unit, has been a good one. I'm still waiting for an entry hall window to be replaced, before the winter weather is colder. I'm sure a new window will be replaced. Otherwise, everything Management, has said would happen, has been changed so far. My apartment has energy efficient all new appliances and ligt fixtures, the inside has new upgrades in each bathroom. I'm a little disappointed that my light in the back of my apartment, on the patio doesn't work. I would feel safer, if the light shown on my back patio area. We have been promised new windows ne…