Great North Property Management Reviews

I am a HOA member of Cogswell Farm Atkinson. I had a problem monthly payment because my bank kept sending multiple payments and then placing stop payments on checks. Lisa of accounting department spent considerable time helping me with the issue and then walking me through enrolling in Great North Automatic payments.Lisa was FANTASTIC. Disney always asked review question would you employ this individual if you had your own business, which I did. The answer I would hire Lisa for my business in a Heart beat.Bill M

3.29.2025 The Valleyfield Townhouse Condominium Association in Plaistow, NH has used Great North since 2010. We have had an excellent relationship. With 34 units, we don’t always have active people on the board. Great North has carried us through 2 periods of board disfunction that I am aware of. I am also aware that a Great North manager here was once replaced at the request of the board at that time. Great North is big enough to cover personality conflicts, legal services, loan arrangements, all our routine paperwork requirements, the proper protocols to follow in NH, and, so far, a…

I have been a member of our HOA's board of directors for 4 years. During this time, I've been very happy with Great North Property Management - particularly because of our representative, Kara Kuffel. Kara is the vice president of property management - and I am sure that she has many, many other responsibilities that don't involve our HOA. However, she is always available to help when issues arise, and always responsive to our questions. She regularly attends our board meetings, and she is an invaluable resource to us when we are looking for needed services - from landscaping, to construct…

As President of an 86 unit condo project in New Hampshire I don't know how we'd get along without Kara-Ann Kuffel as our representative from Great North Property Managment. She is knowledgeable, professional, personable, responsive and efficent. Having served on several boards of directors over the past 40 years, I can say she is the best property manager I've ever had the pleasure of working with David Kates, Pres. Sewall Farm Condo Assoc.

Chris and Team from Great North have been nothing short of amazing to work with. I have worked with or through Great North and Chris for more than 20 years. I would highly recommend Great North to any condo association looking for a well experienced and customer first firm.

I have been a Board member for 20+ years and have worked with several Management companies over the years. I can say that when the Board hired Great North property Management (GN) many years ago it was one of the best decisions the Board made. GN is an excellent management company very professional, proactive, and a pleasure to work with. The Managers make all the difference to a management company and GN has a great team led by Chris Buckley in the Worcester office. Chris was our manger for many years and did a great job always striving to make our community a better place, Chris was always L…

*update* GN is no longer our property management company as of July 2025. Eventually I was credited for thousands of dollars they charged but it impacted my mortgage arrangement with escrow . Any event relieved HOA got rid of them for many reasons. I was only one example of many I imagine. Owm my unit and GN took over in 6/2023. They billed me erroneously for past HOA dues. I was NOT ALONE. In August I was sent to collections for non payment of August on 8/14 when I was emailed that my fees could be paid on 15th of every month. I was told to mail payment to corporate office my their acco…

Our current property manager, Brittany Moran has been outstanding. She replies to messages and tries to resolve issues quickly and respectively! Haven't heard any complaints which is quite unusual for this association. Grateful for her management!

Absolutely the worst management company in the business. They have mis-management down to a science. They are incredibly difficult to work with, and rude as the day is long. They will tow vehicles in the winter without notice and post notices stuck to your car windows without hesitation or justification. Absolutely stay away from any property they maintain. If you're planning on buying a condo I strongly recommend not buying one run by these folks, you will regret it every day!

Justin Gargiulo is a wonderful employee and for us into an apartment right away, great communication, understanding and trustworthy to get any needs addressed ! Had an outlet not working and he sent out an electrician out the next day! He even was out of the office and handled the situation without hesitation! I needed some time before I could move in and still sent over a lease to look over and was patient for my deposit. Very understanding, attentive member of Great North Property Management

What a great young man Derek is. He came to fix my the privacy fence at my unit at APW. I can’t say enough about how great a job he did. How very lucky your company is to employ him. He noticed another issue with my deck. I put in a work order and am requesting that he is the tech to come back to fix that issue. 3/24. Derek was back today to fix a deck board and one of the covers that goes over the area that holds the deck to the house. What an awesome job he did. Again how lucky you have him as your employee

Derek was professional and knowledgeable while repairing/ replacing the back deck railing and front damaged siding.

Robert was very prompt, friendly and fixed the backed up shower very quickly!

This management company has been the best we have ever had. Brittany is on top of all emails, phone calls and appointments on the property as needed. This company has been the easiest company to work with and will answer any questions we have.

Brittany Moran has been an excellent resource to us on many occasions. We have been through several Condo Managers in our 6 years here, and she is the quickest to respond and get on the situation immediately. She is also extremely helpful and kind on top of being super efficient. We appreciate her so much.

Brittany from Great North Property Management is amazing. She went above and beyond to resolve an issue for me. She stayed on top of things and kept me updated the whole way through. All is well now and I am so thankful for everything she did for me!

It was easy to get help! Questions were all answered ! I was extremely happy with all the information 🥰

Great North was the property manager for my condo. The first year was mediocre and then the person in charge of our property quit and was replaced by the most ignorant, narcissistic, megalomaniac I have ever had the displeasure of interacting with. This woman, without approval from our owners, forced the fencing company to put barbed wire on our fence surrounding the property. Not only is it illegal, but also the most dangerous and short-sighted decision I have ever seen a property manager make. So…as the former president of the association, I emailed the manager and told her it was illegal an…

Great North Property Management is all talk and no action. Choose a different company.

Every request I've submitted has been handled efficiently. Brittany is always a pleasure to deal with.

Robert is extremely nice, polite, and professional and worked quickly and efficiently to fix the problem. He explained everything and was clear about timing, space needed, and impact of the work. He is also very courteous and respectful.

Derek was just fantastic! He was so thorough and worked hard to go above and beyond to make sure our projected was completed and done properly! So thankful for his quick service and attention to detail!

Robert was great, very satisfied. Explained everything, and answered all my questions

Robert did an excellent job. Courteous and professional Thanks

Great job! Finally the damaged trim and siding has been repaired in a professional and complete manner. I really appreciate the good work done by Rob. Thank you, Donna

The maintenance guys did a great job replacing my smoke detector this morning. It was in a precarious location but they cleverly came up with a solution to get up there safely and complete the task

Joe came by this week to follow up on the pesky chipmunks trying to build their homes under my front walkway. I think they may have met their match. Joe did his best to fill in their holes with blacktop and left me with a promise to come back if I report any activity. Nice to have such a commitment to solving the problem. Thanks for your efforts to make the area safe for my visitors

Good guy, listened and quickly solved the problem. Thanks again Joe Pat Cassidy

Joe and Brian did a great job on my gutter and downspout at Sky Meadow

Great North has been a valuable resource and partner to our Atkinson Woods Homeowners Association. The success of this partnership is in large part due to a strong working relationship between the association's Board of Directors and, the Great North site manager, Keith Konon. Keith is an outstanding Great North representative and association partner. His expertise and professionalism is valued by the Board and we look forward to continuing our working relationship with him and Great North.

Our property manager, Sharon, is friendly, available, responsive and contentious. She works really hard for our community and helps with whatever we throw at her. She is, in my opinion, essential to the success of our community.

When we needed help for our property, they came to fixed immediately. They do great job!

Due to my line of business, I work with many HOA managers. At the top of the list is Tracy Madden at Great North properties. She is a constant professional, yet she is extremely easy to talk with. Tracy is an advocate for all of the home owners. She never "yes's" someone to get them off from the line. She follows up on all issues until they are resolved and most importantly, she values everyone's time. She always returns calls and emails in a timely manor. My only regret is that Tracy is not at the helm of all of my properties. Tracy is a pleasure to work with.

Dealing with condo association management groups is not always a pleasant experience. However, Kelley Jack who helped me through a recent complicated closing was absolutely incredible. Phone calls and emails were always returned promptly and she did everything she could do in her power to help move things along.

I cannot say enough good things about my experience with Great North, particularly Kelley Jack. Today, I found myself in an urgent situation needing a 6D certificate to close on a property tomorrow. Kelley didn’t brush me off or treat it like just another task. Instead, she listened carefully, understood the importance of the situation, and immediately put a plan into action. Thanks to her incredible responsiveness, professionalism, and willingness to go above and beyond, I received exactly what I needed — and in record time. Kelley exemplifies what true customer service is all about. She turn…

Great North Property Management has done a stellar job managing our condo community. Specifically, James Conner, our Property Manager, is one of the best we have ever had. James is responsive, professional, friendly, polite and follows through with what he says he is going to do. I have never heard anyone complain about Great North Property Management or James Conner. With the highest possible praise, I enthusiastically recommend Great North and James Conner!

Sharon Sanborn, Property Manager of Westgate Village HOA in Nashua, has been overseeing the operation of 199 single family houses efficiently, professionally, and diplomatically as none of previous property managers over the past twenty years. It would be hard to find accolades to describe her superb performance in the environment of conflicting interests and actions of board members that make her work difficult and impossible at times. Her ability to remain always  in control over the daily operation of the WV Association testifies to her managerial talent that is greatly appreciated by homeo…

Hannie Khalil did a fantastic job coordinating the mold removal and waterproofing a knee wall in our home. We needed the work done so that we could have the space insulated. I would definitely recommend that you ask for Hannie to help manage your property!

I’ve had the pleasure of working with Hannie Khalil on my journey for a new home. Very respectful, professional, and knowledgeable. Made me feel like I was part of the family. Would highly recommend for anyone looking for a home.

Hannie Khalil is a top tier property manager! His work is excellent and he always does his best to help in every way he can! I am very grateful for him!

Gina has been a wonderful property manager since she started working with me. Great work ethics always responsive and ready to help and solve any issue. I recommend her to anyone that needs a property manager she’s the best

Great North has been an outstanding property management company for us! Our property manager from Great North, Katie Weiner is amazing- always highly responsive and informed- she helps our condo association stay fiscally responsible, safe and enjoyable for all!

Kate has been an awesome partner to our trustee. She has always on top of the day to day needs of the tenants and owners and well-organized for our trustee meetings.

The property management company is very good. They respond to any issues from homeowners and board members alike promptly when they arise. Every issue or request is responded to in a reasonable timeline. They always do their best to get the best prices for the best quality when it comes to work that needs to be done on the property as they always have the best interests of the property and the residents in mind.

Great North Property Management has been very responsive in handling the needs of our community.

Lisa macky and her team at great north get things done for our community at a timely manor-grateful to have them

Great North Property Management has always done a fairly good job. However, I feel as though things have drastically improved in the last few months. I have regularly doubt with Dana Whipple and to say he’s made a difference is an understatement. I went from debating on selling my property to believing in my “community” again because of Dana. All to often we are all seen as just a number in todays world. Dana cares and it shows. He’s a breathe of fresh air in a world of smog and ha reinstalled my faith in Great North. Find more Dana’s.

I am incredibly impressed with Dana Whipple, Assistant Property Manager at Great North Property Management. I am new to Cranmore Ridge and his responsiveness and attention to detail has been exceptional. Every time I have reached out with a question or concern, he has been quick to respond and assist with identifying a solution.

Worst management company ever. They don’t respond to phone calls or multiple emails. They talk a good game but be very aware.

Honestly they should change the name to NOT great north property management, every time i have a problem I send an email to sharon but she never reply and no work is done. I just find out all my neighbors have the same problem and when we confront her she lies straight to our faces and say work has been done, she should be a politician not a property manager

awful- never answers the phone. There online system always resets my password and then I can not login. This company is awful

Worst management company ever. Ignorant & incompetent. Doesn’t deserve 1 star !

I never went to their office, but I spoke with Tracie on the phone. I was having a few minor issues with my mom's condo fees. Tracie answered all my questions and straightened everything out for me. What a good experience I had with her. She is a Gem and such a nice person to have.

Great day to day support and consistent quality of service. Friendly and helpful staff. Very responsive.

calling this company is a waste of time, the answering service is in North Carolina which takes a message and no one calls back or ever addresses any billing problems. They charge late fees even though they take money from your account on the date it is due. What a poorly run and incompetent business. If I could leave 0 stars that what they would get