1.0★May 2026
Horrible experience with this company. No responsibility taken for mishaps made by the property management team, workers there are more keen on blaming tenants then solving problems. Received multiple threatening emails from Suzzane, threatening fines and discipline without understanding the situation. Completely unprofessional. I had lived in the building previously and had a much better experience with Urban property manager.
1.0★Jan 2026
Truly abysmal company to have to deal with. I wonder if they’re hiring, because I would love to learn how I can collect a paycheck and do nothing! My building on Beacon street has been managed by them, and that means truly nothing gets done. They can’t clear the front steps of snow, or be relied upon to salt the steps or side walk. Our entry lobby lights have burned out, yet somehow SBC2 can’t get around to replacing them for many months, no matter how much you beg. Snow falls and an entire week goes by before they can bother to show up and clear our parking spaces. Our main building door…
5.0★Dec 2025
We've been really happy as tenants at an SBC2 managed property, where we've lived for three years. As a renter, it's been great to work with their team. Any issues we reported with the unit (which was full of character but built in 1900) were promptly addressed. More recently, we had a situation where we were required to break our lease. Diamela and Brad were both exceptionally helpful and professional in coordinating our exit with owner and the leasing agent. Highly recommend working with them should you have the opportunity!
5.0★Oct 2025
Rina has always been great and very supportive whether it’s been the monthly meeting or help with a condo situation last year that was resolved- I look forward to seeing her each month!
1.0★Sep 2025
By far the worst and most unprofessional property management experience I've ever had. From day one, management was unresponsive - something as simple as setting up internet at move in was ignored. Over the course of my lease there were repeated unauthorized entries into the unit, constant delays or silence on basic requests, and it's been over 30 days and they have yet to return my deposit. Avoid at all cost. truly a traumatic experience with by far the worst property management company i've dealt with in 10+ years of renting.
I wouldn't wish dealing with the awful diamela or Brian to my wor…
5.0★Aug 2025
My car was hit directly outside of a building managed by SBC2 and no note was left. There was a camera that faced the street so I called and was directed to Kent. He was SO incredibly helpful; he went through the footage and gave me the information I needed to take to insurance. Kindness and service like that are in short supply these days, but not here. Thank you Kent!!!
1.0★Aug 2025
Their senior property manager is rude and does not consider their tenants at all
1.0★Apr 2025
4x they came out to fix a door, over 6 months, and in the end I had to finish the job correctly
Their on site workers have no idea what they are doing unfortunately
5.0★Nov 2023
We use SBC2 to manage our 5-unit condo building. They have provided excellent service. They are prompt, responsive, professional, and a pleasure to work with. I highly recommend them.