SGH Property Management Reviews

I have had the pleasure of working with SGH and Wendy and can confidently say they are a top-tier property management company. Their team is highly professional, responsive, and dedicated to providing excellent service. Communication is always clear and timely, making every interaction seamless and efficient. They go above and beyond to ensure that properties are well-maintained, and any concerns are addressed promptly. Their attention to detail and commitment to quality make them a trusted partner in property management. I highly recommend SGH to anyone looking for a reliable and professiona…

SGH Management has been very professional and responsive to any concerns, repairs, rental changes and/or renewals. As an owner, I have complete confidence in them as managers of my condo.

Wendy and the team at SGH have managed my property in the Back Bay for many years, amazing service and peace of mind.

Wendy and her team has been wonderful for me, and I sympathize for the difficult situations they must find themselves in sometimes: they are the liason between tenants who are living with any of the problems, landlords who might not be willing to greenlight every fix, and contractors who might have their own funny dynamics... they are also the ones to take all of the blame if that delicate teamup doesn't work out completely. This is a tough balancing act, and they perform at a very high percentage and wonderful communications.

I have been a client of SGH for nearly 10 years, renting out my Boston condo with them. Wendy and her team always do a good job taking care of my property and my tenants, giving me less headaches and more peace-of-mind with my investment property. I recommend using their property management services.

SGH has been managing a rental property for me for the last 5 years and they’ve been helpful and responsible, would happily work with them again.

SGH is an outstanding company, period. All the negative reviews of SGH here could not possibly be legitimate, and to put it mildly, are just completely inaccurate. Judging by their reviews, they do not sound like people who have direct experience with legitimate and professional property management companies like SGH. Just look at all of SGH’s glowing 5-star reviews here on Google, on Yelp, on Angi, and especially at the Better Business Bureau. In any case, let me set the record straight. I’m a property owner and landlord. I value the services of a dedicated and knowledgeable property man…

SGH is great to work with. They are very responsive and great at communicating timelines to get things fixed.

I have been working with SGH for over 10 years and am so grateful to have them manage my properties. I live in another state and they have helped me manage big renovations and negotiate with contractors to do work. They make the process seamless for me.

Wendy and crew managed our condo in Beacon Hill for many years and they were excellent. I’d recommend them to anyone in Boston that needs a management service.

SGH has managed a brownstone for me for 10 years and have always handled tenant concerns fairly advocating for them. They go above and beyond their job, one time Jill fed a tenant's cat while the tenant was away for Christmas. Another time, she drove to every Home Depot in Boston during a heat wave to find one last window A/C unit when a tenant's central cooling failed. She has mediated lease terminations when tenants started raising issues that couldn't be resolved. The SGH team is deeply caring going out of their way to handle a large array of complicated situations and often limited by what…

Let me be exceptionally clear, under NO circumstances should you EVER rent from a place that is managed by SGH, they are a SHAM of a company. It is blatantly clear that they find how to do the bare minimum, and somehow not even do that. I lived in an apartment managed by them for nearly 2 years, and in that time they lied, gaslit, delayed, stalled, made up fake excuses, and straight up committed fraud. Move-in wasn't allowed until 4pm so they "Could clean", but then why were there holes in the wall, trash everywhere, rust and mold on surfaces, and 2 different broken appliances and a BURNT SQU…

This entity is a disaster. By far the worst property management company I have ever come across. They are lazy, rude, and incompetent. I am stunned this place is still in operation. I have caught Derek lying to me and Madelyn is completely incapable. AVOID THESE PEOPLE.