Stony Brook Gardens Winn Management Reviews

After living at Thessalonica Court Apartments for over 30 years, located im the Bronx NY, I can honestly say that WinnResidential has not managed this property in the direction residents deserve. There have been ongoing management and staffing issues that have negatively impacted tenants. Some residents have been waiting more than three months for lease renewals. A former manager was allowed to place her daughter in the building, raising concerns about favoritism and professionalism. The building superintendent was terminated and is now involved in arbitration proceedings, while the replaceme…

I have been living at Broadway Overlook for almost 3 years and it’s always a problem. I reached out to the corporate office as well as the property manager, and have not gotten any results. No one has called me back from the corporate office. reached out to my property manager, she never has an answer for anything. as of now I’m dealing with not having any air conditioner, which I notify her in March about. Not receiving any mail because the mail mailboxes have to be replaced. I have to go to the post office to pick up my mail. We have two elevators in the building, which neither of them is wo…

I live in Newberry Estates in Willamsport PA that this company now manages and it's been terrible loud noise all night long,made complaints to the property manager Katie Minnick and regional manager Ryan Hanrahan and nothing gets done.Called the Resident complaint line through their company was told would get a call back never recieved one.Unable to watch channels I pay for because I'm not able to hear my tv for the pounding and stomping and I turn it up the stomping and pounding gets louder.Was told by property manager to do videos to prove the noise in my house sent them to both property man…

It's a great place to live, clean and always help when needed

William Chambers has been an excellent representative of the company. I have always had good conversations with him and hes always helped me with whatever I needed. An asset to the company.

Lack of communication, gives false information to tenants and doesn't protect private information of tenants.

This company does nothing to help the Elderly they live with bedbugs cockroaches under HORRIBLE most die in their beds & this company does NOTHING to help For Example SABRINA@10 pavilion Ave long branch Nj watches as the bugs crawl the walls while she smokes marijuana in her office!

My 86 year old mother lives in 550 Lofts.. has been without a doorbell for the past 3 months.. we have reported over 3 times and was told by office staff they did not have anything to do with it.. and for 3 months my mother has to walk to the door anytime someone comes to visit. Today I go into the office greated rudely by property manager Antoinette Lurther, and told we have never reported it. It's so sad and concerning how they treat my elderly mother. This past Thanksgiving my mother didn't have a working stove for months and only after I reached out to corporate office, was that they fix…

As a Real Estate professional, I DO NOT recommend Winn Companies. I was staying at one of their locations during a divorce and was infested with cockroaches. I couldn't buy out of my lease for 10k, they laid down traps and accused me of lying. Management was so awful and demeaning. Other folks in the building had the same problem but a lot of them rely on a voucher program and were afraid to lose their housing. It's truly an awful company that is portraying they are helping people in need, but in reality it's for the money and tax breaks.

I’m pregnant and found German cockroaches in my apartment. Landlord refused to call pest control to come asap, told me to wait a week so I left and took my babies items and dogs with me. A week later, they only put down traps. Nothing to stop them from coming into my apartment and being all over my stuff. I called the resident hotline at Winnco FIVE TIMES and no one gets back to me. I had to call the board of health to come in!

I’ve been a tenant for over 7 years now and have been through over 10 managers at my management. Management has poor communication I have called to speak to the current manager of my office for a little over a year now and no response. I have three children all under the age of 18. Watching my children live in these conditions and dealing with these people and problems is messing with my mental health. My buildings's is infested and management is aware and continues to move tenants in without any treatment. They send out notices of exterminator coming and nobody shows. I was unable to enter my…