Bay Property Management Group Reviews

I’ve had a very positive experience working with this property management company. Communication has been prompt, professional, and transparent, which is especially important as an out-of-state property owner. They’ve been helpful in coordinating maintenance, preparing the property for leasing, and keeping me updated throughout the process. I appreciate their responsiveness and would recommend them to other property owners.

The Bay Property Management Group has been a pleasure to work with. In particular, Jerico has been very helpful and attentive to my needs when requested. I am more than happy to refer BMG to others for managing their properties.

I have been working with Bay Property Management Group as a landlord for over 4 years. I like their seamless property portal where you can manage everything from your customer account. In the beginning of my tenure with them there was a high turnover of "Resident Managers" or "Property Client Managers", but lately I can rely on the hardwork and dedication of my longer lasting Resident Manager - Jericho. He is very professional, attentive and very responsive to my requests. I give him 5 stars.

Abner has been our property manager for the past few years, and I’ve found him to be responsive, professional, and clear in communication. He handles repairs, lease renewals, and tenant coordination in a timely manner, and keeps us in the loop throughout the process. We appreciate his consistent support in managing our property, and are glad to continue working with him.

Bay Management has done the heavy lifting for preparing and finding a tenant for our rental property -- tasks that we, as owner, were ill equipped to do. Special thanks to Carla and Abner for their help and responsiveness to my phone calls.

I have had the pleasure of working with my resident manager, Mr Joseph Moyer, for about three years now, who in my opinion, is one of the best resident managers that BMG has, by far. He is very friendly, very notable, in all aspects of a resident manager, and management should be VERY PROUD, that they have one of their very best employees.

We've been working with Bay Management for years. Abner Salas and everyone on the team have always been great!

Lanieleen/Len Responsive , Handhelds all situations positive and fast.

I have had the pleasure of working with Lanieleen, our property manager. She is responsive and prompt when it comes to any of our concerns. Her communication is effective and she makes it a little easier for us to help navigate any issues we have. Thank you Lanieleen for all you have done thus far.

I am a property owner. Over the last couple of years, the BMG manager of my property is Joesph. Joseph has been doing an outstanding job managing my ptoperty. He is always available, he keeps me informed, and effectivey adresses any issues that might emerge. Thank you Joseph!

I have been dealing with BMG for the last more than three years. Their customer dealings are superb and prompt. Queries and questions are attended in no time. Len, the property manager, knows her job and her responses are quick.

Abner has been an excellent property manager. He’s consistently responsive, easy to communicate with, and quick to address any concerns or maintenance issues that come up. It’s clear that he takes his responsibilities seriously and genuinely cares about keeping owners satisfied, but he also cares for tenants as well. Overall, working with Abner has been a smooth and positive experience, and I would highly recommend him to others.

Lanieleen has been an excellent property manager: responsive, friendly, and effective. When I've brought any issues to her attention, she has promptly addressed them

I have been the recipient of Bay Management Group's resounding property management resident services and expert follow-through in oversight of my property for over six years. As such, the organization has provided seamless professionalism for the fluidity of property issues that have arisen always resulting in sound results. One simply cannot go wrong in choosing BMG. Property Owner, 6/13/26

I have a good experience with my property manager Abner with BMG. Would recommend.

I have use Bay Management Group to manage my property for approximately 7 years. During that time, I've been assigned several Property Managers and Alejandra Sartie has been by far the best - she is knowledgeable, professional, considerate and quite responsive, she returns calls within 24 hours. It has been a pleasure working with her! BMG also supplies owners with a comprehensive monthly statement and an end of year statement which my accountant and tax person have used to do their jobs and they've never had any questions. If I buy another property in the Bay Management region, I will use…

We have been happy and satisfied with having Abner as our property manager . He responds to our emails and concerns promptly and keeps following up on maintenance issues until they get resolved.

Bay Property Management Group has been an excellent team to work with. My property manager, Lanieleen Marcelino, has been very responsive to all requests, both from myself and my tenants. The team has consistently found great tenants and made the renting process straightforward. I can't thank them enough!

Abner has been our property manager and makes things tranparent, seamless and leads with initiative. Appreciate all you do, Abner!

Joseph my property manager has been very helpful and professional in his service and always keeping me informed about my property.

We’ve been working with Mr. Abner at BMG and our experience has always been pleasant. He responds quickly, always addressing the tenants needs first, and prioritizes issues for his clients. We highly recommend Mr. Abner and Bay Property Management because in unison they are the perfect pair!

Abner has served us well with our property management needs. Very satisfied with BMG's handling of our account.

We’ve been working with Bay Property Management Group for almost two years now for our Maryland property, and the experience has been fantastic. Abner, our resident manager, has been outstanding. He's been responsive, proactive, and consistently on top of every detail. It’s been a huge relief knowing the property is in such capable hands. We’re hoping to stay with Abner and BPMG for many years to come.

My property manager Abner is second to no one in the MD property management community. All of my concerns and wishes get addressed with good follow-up resolving matters while supporting all parties involved. Best decision I made was moving to BMG.

Working with the BMG group to manage our rental property has been an outstanding experience. They provide the most competitive property management fees in the market. The onboarding process was seamless, and their marketing team quickly secured a tenant within just a few weeks. Our property manager, Abner Salas, is consistently responsive and effectively addresses any issues that arise, proving to be both professional and easy to work with. Additionally, Natasha Wilcox, who leads the property management team, actively supported us during our transition. We're confident we've made the right cho…

Our property manager, Lanieleen Marcelino, has done a great job handling multiple unforeseen issues and tracking down questions for me. It definitely feels like she's on our team and provides much needed reassurance for a property owner. I enjoy working with her and can see why others do as well.

Working with BMG and my property manager Lanieleen Marcelino has been great! They were really helpful getting everything set up and renting out the apartment.

I am delighted with Marcelino Lavieleen. She is an excellent property manager for my home in Glen Burnie. Jennifer Luna has also been very helpful. I have experiened quite a few turnovers with property managers, some good, someme bad. Please keep the aforementioned two on my account....They are GREAT!

BMG and I worked together for the past 8 years. Overall great experience. No complaints. Abner Salas, our current property manager has been very helpful in relaying the tenants message to us and quickly finding solutions to their needs.

Our experience with Bay Property Management Group has been very positive. Lanileen Marcelano, our property manager, has been exceptionally responsive and professional. I highly recommend her to anyone looking for a property manager who genuinely cares about their residents. Overall, I would recommend BPMG's services.

I have been working with Clariss Centeno from the BMG team. She has been a great help in navigating the waters as my representative for my home. She has been consistent in keeping me informed about my property and diligent in insuring that those that rent my home are good tenants.

my property manager is Lanieleen Marcileno. She does an outstanding job of keeping me informed what is going on with the property and tenant. Highly recommend.

Louigie and the rest at BMG continue to do great work managing my property. BMG has been our managment company for 8+ years.

Lanieleen Marcelino has been fantastic to work with. She is fast, responsive, kind, and helpful when any issue arises. We've been using BMG for almost three years, and we used to have a different manager who was very difficult to work with, but ever since Lanieleen has been our manager over the past year, everything has changed for the better! We would highly recommend her. Thank you!

I have great respect for Myra Bermudez since she has joined the BMG team. She goes above and beyond in getting the job done. We have never had anyone work this hard for us and be a true advocate for me and my wife. Thank you, Myra, for all that you do!

Service was great, Myra made the transition from homeowner to landlord super easy. Very timely and efficient in making sure the specific jobs were done.

Myra Bermudez has been a great property manager to work with. If an issue arises, she's easy to get in contact with and does her due diligence to solve it. She's awesome!

I have a new property manager. Her name is Myra Bermudez. I have been working with BMG for several years, and I must say, if I were writing this review a month ago, I would have given 1-2 stars. The previous property managers were hard to reach, rarely responded and when they did respond, they were very dismissive, so we went years without resolution. With that said, Myra has only been with the company maybe a month and not only have we had several conversations, she has been very diligent is getting issues resolved, keeping me in the loop along the way. She does all she can to ease my mind. I…

We’ve been using BMG Property Management for almost 9 years. Always been a smooth, seamless experience. Myra Bermudez recently became my property manager and I have been very impressed with her prompt communication, responsiveness, and excellent customer service. Looking forward to continue working with her in the future.

I've had the pleasure of working with Myra Bermudez as my property manager and couldn't be more impressed with her proactive attitude and exceptional communication skills. She is very willing to go above and beyond to ensure a positive renting experience and has helped us to address issues promptly and efficiently.

Both Myra and Kandice have been wonderful—efficient, kind, proactive, and very communicative while managing our rental property while we are overseas. True professionals. Thank you all!

I have been working with BMG since 2020. They manage two of my properties in Prince George’s County, Maryland. Within this 4 year period, I have had two property managers. Both of them have been great. My current property manager is Gie Angeles. He is very responsive and works to resolve issues when they arise. In 2020, I chose BMG to manage my property due to their professionalism, organizational structure (team for leading, team for property management, maintenance people on staff, etc), and their willingness to answer all of my questions about their property management company. After 4 year…

I am a property owner and Bay Management has been providing rental services for me for a few months. My leasing manager Myra has been outstanding communicating the repairs and other issues that need to be addressed with my property.

Overall, really good company to work with. We had the pleasure of having Lanieleen Marcelino as our property management contact who was very timely in her response whenever we had a question or needed something for the property. When our time came to an end with the company due to buying a new home, the process of ending our contract ran very smooth and easy which made the transition all the better. Would work with this company again.

Louie makes life and our decision to remain clients of BPMBG easy! Thanks for all you!

I love my property manager. Working with Bay management has been a great experience since day 1. Louigie always does what’s best for the landlord as well the tenant. Best property management company hands down. Very professional and responsive!

Bay Management Group;s Property Manager Joseph Moya is a wonderful asset to the organization. He consistently exemplifies customer service excellence. He responds quickly, provides helpful information, any necessary follow-up is always prompt, and he is always pleasant and respectful. Thank you for including him on your property management team.

Myra Bermudez with Bay Management was very pleasant and responsive. She understood and explained everything as well as kept us updated along the way!

I had the pleasure of having Ms Lanieleen Marcelino as my property manager and Ms Glover, Tanya who was the leasing agent to help get my home rented out. Both of these ladies were helpful in answering all of my questions and getting my tenants what they needed. So grateful for their hard work in keeping me informed every step of the way.

Myra Bermudez recently became my property manager and I have been extremely impressed with her attention, care, level of professionalism and personal approach. She's had to quickly into a new tenant situation but her attention to detail helps give me the peace of mind needed. I'm very glad I can rely on Myra!

I've been using Bay Property Management for my property in Howard County for two years. The beginning had its challenges, but I want to give special recognition to Michael MacKay for his exceptional assistance during my first year. Despite my need for a unique approach to my management contract, Michael MacKay was incredibly accommodating, customizing the agreement to meet my specific requirements. Now in my second year, what really stands out is the responsiveness and efficiency of the management team. Tanya Glover has been outstanding. She was swift in preparing and finalizing contract with…

Lanieleen is awesome! She responds to requests quickly and attentively. I always feel secure that things will get done if I am communicating with her about any issues I might have.

Valerie Arambulo has been our Property Manager for the last 7 months. She's quick to reply to inquiries and very helpful when scheduling routine maintenance. She's a true asset to the Bay Property Management team.

I've been with BMG for several years now encountering many issues typical for homes built in the early 90s. Our current property manager, Valerie Arambulo, demonstrates excellent feedback and communication regarding any and all issues brought up from the tenants or myself. Our interactions with Valerie have been one of the best professional experiences I have had with the company by far. I truly appreciate her support with our home; the immediate access to crucial information via the portals and correspondence. Highly recommend BMG for your property management needs in the local Maryland area!

Valerie Arambulo has performed impeccably since taking over my account. I get clear and prompt professional communication and trustworthy support when I need it.

I have had a good experience with Roger Beldeneza as my property manager. He is very responsive and I appreciate his ability to problem solve and how he always follows up with me and others when he is coordinating assistance on an issue.

Jerico Arellano my property manager has been extremely professional and helpful!

Roger Beldeneza Jr is super helpful and responds quickly when I reach out. Thank you

Jerico is always responsive and professional. Even when the house is going under substantial maintenance and there is back-and-forth, he always gets to the bottom of the issue and is responsive and accurate with all the details. Couldn’t be happier with his services!

Although I haven’t completed a project with Bay Management Group yet, my onboarding experience has been very positive. Cristina Castillo was prompt in responding to my emails, professional throughout the process, and made the onboarding process smooth and straightforward. I’m looking forward to working with the Bay Management Group team.

This company is truly a great company. I sincerely appreciate the help and support from everyone in the management team, especially Ms. Alejandra. Her professionalism, kindness, and dedication made a positive difference in my experience. Thank you all for your assistance.

Roger took over as my property manager this year and he responded quickly to any calls and texts. He always followed up on any work orders no matter how big or small. Excellent customer service and a friendly guy.

I have had a good experience living in a property managed by Bay Property Management. My property manager, Abner, is responsive and has addressed the limited issues I have had in a timely manner. I appreciate him!

Roger has been a great resident manager — quick to respond whenever we’ve reached out and always follows through on requests. He’s made living here a lot easier and we appreciate how proactive and communicative he is. Highly recommend.

Top-notch property management! Roger my property manager is reliable, professional, and excellent at coordinating repairs. He recently helped me resolve a bath leak in record time, making a potentially stressful situation completely worry-free. Highly recommended for anyone looking for efficient and supportive management.

I've had a great experience living here. My resident manager is extremely friendly! Any and every time I’ve had any questions or concerns, they were addressed immediately. My property manager is so helpful and communication is TOP NOTCH! Highly recommend going with BMG! They make renting easy and comfortable!

Roger is my property manager and has been extremely helpful in ensuring I am informed of any needed issues or repairs at the property. He goes above and beyond in keeping the lines of communication open with the tenant and myself. He quickly responds to emails/calls and address any concerns I might have. It’s hard to find a person who cares but I lucked up when they made Roger my property manager. Thanks Roger for all you do!

Great company when finding your new home. Abner Salas is one of the best property managers. Please ask for him when you need help finding your new home.

I had a very positive experience working with Brian. He was professional, knowledgeable, thorough, and pleasant to work with. Per my request, he took the time to carefully document all aspects of the apartment’s condition, which was important to me for the protection of the apartment before renting it out.

Brian was fantastic. We had mice getting in and with a newborn and toddler at home, we were pretty stressed about it. He did a thorough job of blocking them off, and actually took the time to walk us through what he was doing and why. He didn't rush, answered all our questions, and left us feeling genuinely at ease. Not just like the job was done and he was out the door. That kind of care goes a long way when you've got little kids at home. Highly recommend. Ask for Brian!

I’ve dealt with Bay Management Group for several years, and one challenge has been the amount of turnover in property managers assigned to my address—I’ve had about 4 different managers over the past 4 years. That inconsistency has made things a bit difficult at times. That said, my current property manager, Abner Salas, has been the best I’ve worked with so far. He is responsive, communicates clearly, and ensures that issues are handled in a timely manner. His professionalism and follow-through have made a noticeable difference in my experience.

"I've had a great experience living here. My resident manager is professional, friendly, and quick to address concerns."

The representative that came to fix my bathtub floor was really professional and timely. He knows exactly what needed to be done. I’ll always recommend Bay properties any time any day to someone

"I've had a great experience living here. My resident manager is professional, friendly, and quick to address concerns."

Jerico is excellent resident manager, he is dependable and efficient in the interest of his residents

The team is proactive and thorough with paperwork. We especially appreciate how much our property manager, Jerico, has leaned in to resolve a few difficult maintenance problems (ex. missing trash cans) that required facilitation across our landlords, the city, and ourselves. Thank you for making our rental experience much better!

Professional, friendly, caring and patient are all true sentiments to describe my experience with Bay Management Group and my resident manager. I came with a unique circumstance and they have been nothing but stellar to me. From maintenance calls to friendly inspections, my resident manager has communicated and helped me with any concern that I have had. While I am a resident, she cares about the concerns of the landlord and bridges a peaceful and friendly relationship between us. I am grateful to be a part of a process that hears all concerns and works through them with knowledge, ease and gr…

Jerico has been doing a good job in providing the service we request

The Property Manager has been responsive and attentive. He has helped with resolving maintenance and other issues that arose.

This is a review for the maintenance tech, Brian, only. I’m so glad we had Brian as our maintenance tech as he was very knowledgeable, courteous, kind and efficient. Brian was able to fix everything I had concerns with and even cleaned up afterwards! Wish I had a before photo of one of my door jams (the door frame was split & the latch was hanging on by a thread) that he fixed but it’s a stark contrast from the before. I am very appreciative of Brian and his hard work, thank you!

I am writing to formally express my extreme disappointment and profound dissatisfaction with the property management services you have provided. It has become unequivocally clear that my property has been subjected to a severe and extended period of neglect, stretching over several months, with a blatant absence of genuine oversight or physical presence. Compounding this concerning lack of engagement, I have received numerous communications, particularly concerning property viewings, which upon verification, appear to be entirely fabricated. This pattern of sending misleading updates about ac…

We've had an excellent Property Manager at BPMG. He’s always been incredibly responsive, professional, and quick to help whenever anything comes up. We’ve really appreciated his communication and attention to detail throughout our experience. BPMG has been great to work with overall.

Jerico has been great, responsive and proactive, always looking to find a solution.

My experience with BMG Properties has been great. Especially with my property manager who is extremely professional and accommodating. He responds to my calls and emails effortly.

Jerico and Kristin have both been great property managers. Very responsive and detailed when issues arise. Couldn’t be happier with their service, professionalism, and communication.

We had a whole between our bathtub and the floor in our bathroom and put in a maintenance request and Brian came out the very next day. He did a very good job and he seemed very knowledgeable of the issue and how to fix it. He was super pleasant and polite. 10/10 service

John was fantastic! He fixed several thinhs inside the house and outside and did it in just over an hour. Great service all around!

Great experience living here so far. Ms. Angeles Louigie have been very helpful, professional, and responsive whenever we needed assistance. We really appreciate everything they do for the residents!

Our tech was Dale and he was wonderful. On time, very professional and friendly. He handled repairs of all of the issues we had in one visit! Very easy process with all of the items taken care of!

Curtis came to the property on time, courteous and friendly. And handled everything in the maintenance request. It was a great experience.

The unit is very clean and ready to move in anytime. The staff of BMG is accommodating specially Delilah, who is always on top of everything I ask and on time! Special mention to Louigi Angeles for assisting me and David for always there to get back on my inquiry!! BMG, thank you!!!

Lanieleen Marcelino is an excellent property manager — consistently prompt and timely in communication, very professional, and thorough in resolving issues. Her responsiveness makes managing her properties stress-free. We highly recommend her and Bay Property Management for all your home needs.

I’ve had a wonderful experience working with Lanieleen (Len) as my property manager. She is consistently professional, responsive, and genuinely cares about her tenants. Any questions or concerns I’ve had were handled quickly and efficiently, and she always communicates clearly and respectfully. What really stands out is her attention to detail and willingness to go the extra mile to make sure everything runs smoothly. It’s clear she takes pride in her work and values creating a positive living experience. I truly appreciate all of her efforts and would highly recommend her to anyone looking…

I am working with a great Property Manager, Jerico. He is one of the few who are very responsive and consistently seeks my feedback. He is working hard and is doing a great job!

My contact Jericho has been of immense assistance with updates on my property with timely response to questions when asked.

I'm delighted by my new apartment. It took just one month from tour to moving day - great work by Yassin through that process. Now I've been here six weeks - Jerico is professional and has answered all the concerns and questions I've had. Great job!! Thank you so much

Joseph has been an amazing property manager. He is prompt to respond and give updates. Always very kind and helpful!

I am satisfied with services! Thank you!!

My agent, Jericho is very professional and a pleasure to work with

Jerico is a reliable and responsible resident manager who addresses our needs promptly, keep up the good work

Jerico Arellano is my new property manager. He is very knowledgeable and quick in responding. As he took over from the previous manager he quickly set up my insurance account to make sure there is continuation of maintenance services with no interruptions for my tenants. And ensured our tenant is happy for quick maintenance turn around. I love working with Jerico because he is also polite and patient. Thanks

I have nothing but great things to say about my 3 year experience with the Bay Property Management Group. My Resident Manager, Abner, has been highly responsive, cooperative, and overall helpful in managing my MD rental property.

Lanieleen has been very responsive and communicative for every request we have made. They have also been timely in informing us of any work that needs to be done. When we had a technical issue with the billing system they continued to communicate with us in a timely manner as we worked to get the issue resolved over several months.

“I want to give a big thank you to Abner Salas my resident manager for doing such an amazing job. He is always helpful, friendly, and quick to respond whenever I need assistance. I can definitely tell he really cares about keeping everything running smoothly and making me feel welcome. It’s been a pleasure working with BMG because of his hard work!

Mr. Salas is a great property manager. Be is very quick in communication and very efficient.

I had a great experience during my showing with Sheku. He was very helpful and patient, especially when I was having difficulty understanding how to access the unit. He took the time to clearly explain the instructions and worked with me throughout the entire tour to make sure I was comfortable and able to view everything properly. I truly appreciate his professionalism and support. I have submitted my disability application for the unit and am hopeful to move forward. Thank you again to Sheku for making the process smooth and positive.

Working with BMG and the property owner was a great experience for our first rental experience, nothing short of professionalism. We gave 5 stars for allowing us go month by month while we are building our true home nearby. Thank you

Alejandra at Bay Management has always been very responsive, professional and work hard to keep me informed about what's going on with my property. She has been quick to resolve maintenance issues, and have made sure that the grounds are beautifully maintained. We feel confident that we will always be treated fairly and respectfully by BMG and would highly recommend them to anyone with rental needs!!

I've only been here 3 months so far but it's going great. Alex is a wonderful Property Manager and she's always prompt when needed to address issues within my unit. She's very humble and courteous. But overall, I'm peaceful here and that's above satisfactory for me. I wanted to add that I give Alex a 5 star rating because of her wonderful job as a Property Manager and is great at communicating with you on a professional level. She does her best to respond for any questions, concerns, issues within a timely manner.

Alejendra is such a great property manager to work with . always prompt and took care of my requests and my tenants issues in a timely fashion

Alejandra Alex is been a wonderful property manager , she answer emails and calls promptly and has a very sweet personality .. Any issues or problems that you may be having regarding your unit or maintenance she always there to help you ... I give her 5 stars all the way ..

I had a great experience with BMG when I was renting. Our property manager, Lanieleen, was very helpful when it came to communicating with the company when needed. Whenever we needed anything or had questions, she was very responsive and professional! Thank you so much for the great 2 years we rented from you!

Marcelino, Lanieleen has been very helpful and"I'm thoroughly impressed, outstanding ...

We just started working with Joseph Moya and he had been fantastic so far! Bay Management found us a tenant fast last year and we are approaching our second year working with them. We had some issues with the tenant and need some repairs and Joseph has been on top of it. He has provided us with updates and is easy to contact and get ahold of. Thank you Joseph!

Joseph has been a great help in getting our property ready for renters. This is my first time as a landlord and he has been professional and helpful the entire way.

Bay Property Management Group has been the management company for my property for few years. I can say that this company is very dependable and professional. The property manager Joseph Moya is great. I'm happy with his service.

The company itself is… not great but since my property manager Jerico has taken over this property, my stay at my unit has gotten to a point where I think I’ll be just fine living here. He’s been responsive and nice so far, I hope this keeps up! He’s the only reason this is a 5 star review.

I’ve been with BMG since August 2025 and Joseph has been the most amazing property manager. Every time we have a concern or question he is always there to answer and assist us without delay. His responses are very helpful and he replies within a good time frame. He always communicates with us regarding anything related with our rental. Thank you!

I wrote a review for Lanieleen some time ago when I first moved in, and I wanted to give an update now that I've been here for over a year and a half. Lanieleen has continued to be incredibly helpful and responsive, and proves that 5 stars mean going above and beyond. Recently, I needed help with some paperwork, and she got back to me right away with everything I needed. The whole process was smooth and stress-free because of how organized and professional she is. What I really appreciate about Lanieleen is that she treats every request the same way; she's always quick to respond and genuine…

BMG is a good company and Jerico who is my property manager does a great job, professional and proactive!

Bay Management Group is extremely professional. My leasing agent, Carla P., was prompt, attentive, and highly responsive throughout the entire process. She took the time to explain everything clearly and made sure all of my questions were fully answered. I signed my lease with complete understanding and confidence. Overall, an outstanding experience — I give BGM an A+.

As a customer at one of BMG's properties, I've had nothing but great experiences with them. Victor Guerrero is super responsive to my questions and the responses to the few service requests have been extremely fast. They are proactive about many issues, such as recently having the roof inspected after a few days of extreme wind.

I’m am more than happy to share a pleasant experience about my new property manager (Omar) for the last two years I have been totally disappointed on how long it took for a bad situation to turn better. Without going into detail of the circumstances. Great customer service is not to be over looked. Omar Zetina emailed/and call me to say I’m your new person he reviewed my file on the property . He heard my disappointment and listened intently to my concerns. In a calm, respectful, honest and confident way he said give me a chance to take care of this. He heard me, he kept me in the loop, handle…

Abner Salas has made sure our property is taken care of. He stays on top of any needed repairs and keeps us informed and updated.

Sorry it took me this long to respond. Joel was very professional and respectful throughout the entire process. Thank you for sending us this young man!

I have lived in a property owned by Bay Property Management Group for several months, and it has been great. Abner is my Property Manager, and he has always quickly responded to my requests and addressed any problems I have had. Highly recommend!

Dale is a great service tech. Had my issue sorted in no time!

I’ve had nothing but good experiences with BMG. They came highly recommended to me and I will highly recommend them to anyone looking.

I appreciated Joel's attention to detail during our annual home inspection. He checked everything carefully and took pictures regarding our issues.

Comenzaré por decir que gracias a la Srta. Alejandra Sartie, mis solicitudes se han solventado de manera eficaz y profesional, su sentido de seguimiento y control en cada solicitud, es una de sus mayores virtudes, debo confesar que la empresa hizo una buena elección al permitirle ser parte de su equipo de trabajo, espero podamos seguir manteniendo una comunicación positiva, gracias por todo Srta Alejandra Sartie.

We have been with this company for many years now, as we live across the country and did not want to self manage. We work with Joseph, and he is quick to call me as soon as an issue arrives. He is willing to take the time to talk through options with me to get to the best solution. I would recommend this company to anyone, especially Joseph!

I have been working with BMG for around a year and I can say they have exceeded all expectations. My property managers Abner, is always responsive, and takes action on any of our request. I highly recommend renting with BMG!

All of these stars are for the recent maintenance by service technician DALE HE shines, in all ways! Not only did he diagnose our problem, he was patient with us, kind, on time, respectful, friendly, and skilled! What a SUPER STAR in a world where these traits are ignored…for fast, and substandard! Pass this along to him, with sincere respect and thanks! ❤️

Mr. Abner is a great asset to BMG. He responds to calls and issues effortlessly. He is great to work with. Thank you

Abner is our property manager and we have been happy and satisfied with the way he handles maintenance requests and his prompt responses to our emails.

Working with Abner Salas has been a great experience. He communicates clearly, follows up promptly, and makes the entire property management process smooth. Definitely deserving of 5 stars.

Hello mr.abner is the best returns calls, answer voicemails,and followup on repaired maintenance

Mrs.Lanieleen Marcelino is an amazing property manager. Whenever there’s something I need big or small she always takes care of it in a timely manner. She doesn’t hesitate to get the job done.

Excellent Property Manager- Highly Recommended ( Lanieleen) I want to express my appreciation for my property manager Lan, for her outstanding support throughout the entire process. She has been extremely responsive and professional with every question and concern I had. She always explained things clearly and followed up quickly , which made the whole experience much easier for me a first time landlord. I truly felt that she cared about my property and about providing the best Service. Thank you so much Len, for your dedication , excellent customer service and making this process stress-fre…

I’m updating my review because my lease issue was resolved in less than a day. I truly appreciate that the office took the time to make this possible, and Ms. Lanieleen handled everything very professionally. Thank you for helping me secure a stable lease and for responding quickly.

I am very pleased with my experience with BMG propery management, including my property manager contact, Lanieleen/Len. She responds promptly and with detail. Thanks to her, my property was on the rental market and quickly leased within just a month or two. Even after the tenant had moved it, she quickly responded and dispatched a tech to make sure the a few important winterization steps were taken. This has been a very easy process overall.

Our property management representative, Abner is very responsive. Love his follow up on any issues

Gie (Louigie) has been a wonderful property manager! He is responsive when we encounter issues and identifies skilled professionals to address our needs. He's also been very considerate and a good communicator; we know he will always keep us informed of any updates related to our home.

With regards to Abner Salas of Bay Management Group, he communicates promptly to my questions and requests about the unit I'm leasing whenever I call upon him. I appreciate his attention to detail and looking forward to continuing our relationship.

Abner Salas has been a great property manager very fast on taking care of things if anything goes wrong.

Abner has been tremendous helpful ever since he became our property manager. He always respond to emails on time and also provide prompt response whenever needed. He’s the best.

Abner is very quick and efficient and very polite to work with!

Lanieleen/Len she always respond to my email in an appropriate amount of time. She has really good costumer service skills and communicate very well!!!

Abner Salas has been very good as a property manager. He responds in the appropriate amount of time and is courteous and gives rapid responses to any questions we have.

Lanieleen was great to work with on our most recent project. She as easy to communicate, readily available and always on top of things. Looking forward to working with your again on the next proect.

In the past, I’ve dealt with several unprofessional, non responsive, and ultimately failing landlords/property managers. Lanieleen is anything but that, which is extremely refreshing. She is communicative and to the point, following up on any issues and works diligently to find solutions. I have little tolerance when it comes to the relationship between a tenant and those who oversee the property which has contributed to me moving several times in recent years, but Lanieleen truly is the best I’ve come in contact with and a major reason why I don’t see myself relocating anytime soon. Bay Manag…

My Resident Manager, Lanieleen Marcelino, does and outstanding job managing my property. I am really happy I chose this company. Great experience.

Excellent Property Manager – Highly Recommend! I’ve had the pleasure of working with Lanieleen Marcelino as my property manager, and I couldn’t be more satisfied with the experience. She’s consistently professional, responsive, and genuinely cares about the property and tenants. Whether it’s handling maintenance issues quickly or communicating clearly and respectfully, Lanieleen goes above and beyond. It’s reassuring to know everything is in such capable hands. I highly recommend her to anyone looking for a reliable and dedicated property manager!

I am extremely happy with the prompt service I receive from my property manager, Lanieleen Marcelino. She is very efficient, courteous, and her customer service is nothing short of 10/10. My concerns and needs are always met within 24hrs. Great Job!

Lanieleen Marcelino is great! Really appreciate her professionalism over the years!

I had an issue with my water service and Ms Lanieleen Marcelino helped me get it resolved. They responded in less than 24 hours and they really do help. Thank you for your attention and for not leaving me alone in that difficult moment. God bless you!

So far, it’s been a great experience with the property management. Our manager, Lanieleen Marcelino, has been really responsive and helpful with any questions or concerns have had.

Many thanks to Lanieleen Marcelino, very prompt to respond to communications.

I highly recommend my property manager Lanieleen Marcelino ! She is always prompt in answering all my questions and provides excellent communication. Whenever there is maintenance, she ensures I’m well-informed and keeps everything running smoothly. Her professionalism and responsiveness make a big difference, and I truly appreciate her dedication. I would definitely recommend her to others!

Our Resident Manager, Joseph Moya has been an absolute rockstar throughout our initial rental experience. Within 30 days, he oversaw exterior maintenance completed. Despite initial appliance breakdowns. Joseph expedited communication with the landlord, ensuring prompt maintenance and the efficient replacement of essential appliances, including the dishwasher, dryer, and stove blower. Joseph's has been a professional being optimistic, friendly and dedication to resolving requests, especially when It came to extending our lease due to our home -building shenanigans, have been a total lifesav…

I love the property I’m at with bmg !! , the property manager Joseph Moya Is just so helpful and always time efficient when it comes to needs and/or issues , can’t complain 👌🏾

As a first-time renter who's been living in DC for a little over six months, I can't say enough good things about Lanieleen Marcelino who is a Resident Manager at Bay Management Group Laurel. Lanieleen has been incredibly responsive and communicative whenever I've needed assistance. Being on my own for the first time, I've had many questions about apartment living, and Lanieleen has always patiently addressed my concerns. When issues have come up with my unit, she's made quick efforts to resolve them. I hope you understand how much of a hard worker Lanieleen is.

Lanieleen Marcelino has been a great property manager. She recently helped ensure we had a quick resolution to flooding in our rental's basement caused by a broken sump pump. Her persistence and follow through ensured both my family and the homeowners had minimal damage to any belongings/property. I look forward to continuing our work with Bay Management Group because of Lanieleen.

Lanieleen Marcelino has been very responsive to me when I need assistance. I have been using this property management group for a couple of years now and am overall satisfied with their business.

Lanieleen Marcelino is always there for me when I need her and always does her best to resolve any issues or questions I have

Been living in a great condo unit in Columbia, and Arlon Mallari--the resident manager at BMG--has been great in taking care of my needs as a tenant. I've received prompt responses to my requests/questions, good follow-ups, and overall good communications. Also, a special shout out Zachary Greaves, the leasing agent from BMG, who was super helpful during my move-in and first month. Thank you.

Arlon Mallari at Bay Property Mgmt has been great. The property mgmt company I previously used essentially ceased to function, and I contacted Bay Property Mgmt. They have been excellent and Arlon is always on top of issues needing attention.

I just signed up with Bay Property Management and thus far, onboarding has been a breeze. Lauren was informative, cooperative and knowledgeable of the process. Looking forward to utilizing this service and hopefully will get a chance to offer feedback again after my first year of being a client.

I had the pleasure of working with Joseph Moya, and I can confidently say that he is one of the best property managers I've ever encountered. From the very beginning, he was incredibly professional, responsive, and attentive to every detail. Whether it was addressing maintenance issues quickly or ensuring that all tenant needs were met, Joseph Moya went above and beyond. What really stood out to me was his proactive approach. He anticipated potential problems and addressed them before they became major issues. Communication was always clear and timely, making the entire rental experience smoo…

Great company to work with and rent for. They are easy to communicate with and issues are handled quickly. Joseph Moya has been more than helpful and is an excellent manager.

Lanieleen Marcelino is an exceptional property manager and easy to work with!

I have had a number of bumps with BMG as my property management company, but ever since Arlon Mallari took over as my property's manager it has been much better.

Bay Management Group manages renting my townhouse rental for me. Recently Arlon Mallari was very helpful and worked with my insurance company to help me comply with recent changes to insurance requirements. He was cordial and professional and his help was greatly appreciated!

Lanieleen Marcelino has been great at managing our property. Super communicative and willing to troubleshoot. We are grateful for all that she does for us. Thank you Lanieleen!

Ms. Marcelino has been great to work with as a property manager through BMG. She communicates well, handles issues quickly, and ensures everything runs smoothly. Rent collection, maintenance, and tenant concerns are all managed efficiently. I highly recommend BMG and Ms. Marcelino!

Great property management company to work with, been with the company since 2016. Just got assigned new property manager, Mallari Arlon, always prompt and professional. Thanks, guys.

I’ve rented my first place from property manager Joseph Moya at Bay Management for 3+ years. Joseph’s customer service was noticed from the first interaction as amazing! Joseph went far and beyond to get answers and follow up to ensure I was well. Joseph’s work ethic and communication speak for themselves. I highly recommend Joseph Moya!

I give it a five star now. I would not have done so a year ago. I have now been assigned to Clarissa Centeno who is great to work with. She is attentive, responsive and very pleasant. That is so appreciated. The only thing that I would like to see improved regarding the company is the maintenance response time.

I highly recommend Bay Property Management specifically Gie Angeles he always answers to my emails and calls in a fast manner. He is also super patient and makes sure to help you whenever you need him. This is my second lease with Bay Management and I have never had any issues!

Great experience renting out my apartment for three years. Very responsive and kind property manager (Lanieleen Marcelino in my case). Clear and friendly user portal online. Great accounting and bookkeeping. Very satisfied.

Gie is very resourceful and is good at following up on issues which I appreciate.

We've now been using BPM to rent out an apartment for a year. They've been excellent to work with. Lanieleen Marcelino is especially communicative, which we've appreciated. 5/5.

We’ve been living here for a month and a half going on two or three months not really sure but so far it’s been OK. As far as the new house infrastructure goes with it pros and cons, Ms. Lanieleen M Has been super helpful throughout the entire process with her fast responses and helpful tutorials whenever me or any of my family members have a question. Would definitely recommend her for future endeavors and I hope she’s able to continue her streak of being such an amazing individual shout out to her! :)

Such a great experience renting from Bay Management. I’ve had no issues. I love that they are quick to respond. My property manager Lanieleen Marcelino is excellent. She responds quickly and keeps me informed on the status of any issues. I look forward to continuing to rent from them for the next year.

I have had a great experience with Bay Property Management specifically having Lanieleen Marcelino as my resident manager. She always replies right away to my emails and kept me updated of all the processes so everything runs smoothly. I would 100% recommend renting with them. You shouldn’t have any problems as longs as you are a responsible tenant.

Lanieleen Marcelino has done an excellent job of responding to our requests since joining the bmg staff,,and has gone above and beyond maintaining the necessary professionalism that im sure this company would be proud of.Keep up the good work Lanieleen.

We have been renting from BMG for almost 3 years and have had a wonderful experience! Especially having Lanieleen Marcelino as our property manager. She has been super helpful with any issue we’ve had, and has a quick response time!! If we ever move back to Maryland, we will definitely be using BMG again!

Lanieleen Marcelino and her management team have been invaluable to our experience as landlords. They keep us promptly informed of all details and we recently completed our first changeover. They made it seamless and we appreciate the level of customer service that puts us at ease.

Lanieleen Marcelino Is a great person to work with. She is very knowledgeable and always available whenever I need her. When I need anything taken care of she is right on top of things.

Joseph Moya has been very responsive and has been a great manager of our property. When an issue occurs he handles it accurately and professionally. We are happy to have him.

We have been tenants for close to 6 years and we have experienced a lot of turn over with property managers. Joseph has been helpful and generally follows up promptly when maintenance requests are placed. He is consistent with his communication with us, keeping us informed of progress with maintenance requests. We appreciate his efforts.

O gerente da minha propriedade é muito dedicado em ajudar em tudo que precisamos,muito prestativo e pronto a ajudar, muito bom atendimento super indico Marcelino Laniellen

Joseph was a great first point of contact Always communicating to make sure you are good

Louigie Angeles was an exceptional property manager at our rental property. From the moment we moved in, he was welcoming, responsive, and incredibly helpful. Louigie ensured the property was always well-maintained and addressed any issues promptly. His excellent communication skills and proactive approach made our stay enjoyable and worry-free. We appreciate Louigie's for his professionalism and dedication. Thank you, Louigie, for your outstanding service!

Thank you Bay Management for working with me you are on time with service request and following up on repair and Ms Lanieleen Marcelino has great communication skills and is highly effective at what she does. Thank you.

Lanieleen is very nice, professional and dedicated to her work. I am happy to work with her I highly recommend her

Exceptional Service and Support by Myra and Team

Working with Gie from Bay property management has been the best always clear communication and she gets things done fast.

I've had a positive experience with Bay Property Management Group. Myra Bermudez, our property manager, has been very responsive and professional. While there were a few minor issues, she handled them promptly. Overall, I would recommend their services.

I have been renting places with BMG for over five years now. I would say that with new manager Myra Bermudez, things changed quite well. She always responds to my claims and calls to verify if things were done the way I wanted at the rented place. I always appreciate her help and constant communication with tenants. Good Job, Myra!! Thanks for your dedication and concerns about tenants.

I have the please of dealing with Lanieleen Marcelino who is absolutely amazing always just a phone call away to handle any issue I may be having very sweet and very professional

Myra Bermudez went above and beyond to get me my parking passes. I’m very appreciative of how fast and prompt she was with helping me. Very considerate and courteous. Just overall a great help.

We love working with Bay Management and Gie has been excellent!

We love working with Bay Management and Gie has been excellent!

My property manager Myra Bermudez always goes above and beyond to make sure that my family get the best service available. She is very responsive and is always willing to assist us with our needs.

Very professional service, quick responses and easy to work with!! Lanieleen Thank you 🙏

I had a question and I emailed my property manager. Within minutes she returned my call and didn't hesitate to help me with my question. Ms. Bermudez was very pleasant and she was able to get the answer in a matter of minutes. I look forward to working with her in the future.

Our work with Lanieleen Marcelino has been nothing short of fantastic! Bay Management on the whole has gone through some growing pains over the years we've been with them, but our service with Lanieleen has been a night and day difference. We're incredibly thankful for he dedicated, timely, and detailed service! Highly recommend :)

Myra has been incredibly helpful and attentive to our property during our overseas assignment. Moreover, she has been equally as considerate with our tenants, helping them navigate the process to ensure a smooth transition into the property.

Clarissa Centeno is our property manager, and she is always quick and responsive when we meet problems. We do have the confidence continuing working with her in the coming years!

BMG is great. Joseph Moya our property manager is professional, responsive and respectful. I feel like they take good care of us as tenants and look out for us. I’d rent a BMG property in the future!

My husband and I are very pleased with the great customer service with Bay Property Management. Our property manager Louigie has always taken quick action whenever there was a maintenance request or any help was needed. Thanks Louigie 😃

Louigie "Gie" Angeles, our BMG property manager, is always respectful, courteous, and proactive. As a tenant, Gie is prompt with all of our concerns or issues affecting the property.  Gie responds quickly to our queries, requests, or complaints in a timely and professional manner. He is always polite, friendly, and empathetic!

We’ve been with Bay Property Management for about a year now overall great experience, our property manager Louigie is really on top of everything making this renting experience way easier than I thought it would be. Thank you, Louigie!

We have Gie Angeles as our property mgr for several years , absolutely very satisfied with his professional service . He is the best !

Louigie Angles with Bay Management continues to do a great job managing our property. Bay Management has managed our property well for 8 years!

Bay Management has provided great professional services. Property manager Lanieleen Marcelino is always willing to provide assistance in a timely manner.

During the time that Hector Sanchez was my property manager, I could not have been more please with his service. At all times he was professional, very responsive, knowledgeable and helpful. I highly recommend Hector Sanchez as a property manager.

I've been with Bay Property Management for my Howard County property for about three years. Currently, I'm working with Jerico Arellano as my property manager. Jerico always follow up on my email promptly and very good at sorting out any issues! Thank you!

My Property Manager Lougie Angeles is Excellent! He responds and follows up quickly and efficiently with any issue, concern or question I may have regarding my rental. He is by far the best property manager I have had during my rental history with Bay Management Group. I greatly appreciate his efforts.

I am a renter and I am very pleased with how responsive and respectful the property manager Gie has been over the last two years.

I am a renter and I am very pleased with how responsive and respectful the property manager Gie has been over the last two years.

The property manager that handles our property is very professional and responsive to any complaints from our tenant. He makes having a rental property very stress free, sometimes we forget that we have a rental.Joseph Moya is doing a fantastic job

The property manager who handled my property was very professional. He is always on top of everything. We had an incidence of the heater. Joseph was very patient and kept us in the loop all the time. He is a great property manager and we will recommend him and the company to all our friends who need the service. We feel so lucky to have them as our property manager.

We are very happy with our decision to list our property with Bay Property Management. Our property manager, Joseph Moya, was very helpful in guiding us through the process of preparing our property for listing. Once listed, he had it leased within a week. We have since renewed our lease and the process was seamless. We have and will continue to recommend him to anyone in need of the service.

We rent our property through BMG and have been customers for nearly 3 years. We are extremely lucky to have Lanieleen as our property manager. She is excellent!! Lanieleen is super responsive and takes care of all our requests - maintenance or otherwise - timely and while providing great communication and customer service. Communication is super important to us, especially as we really value the property as a home and not just a rental. She makes us feel like she has our best interest in mind. Highly highly recommend Lanieleen

Bay management has found great tenants for multiple houses I own. They find tenants quick and help with the whole process to make sure you get a rental license quickly as well. Really recommend them who is willing to rent but keep is as stress-free as possible

This is my first time working with Bay Management. They took over management of my property after I released my previous property manager who was horrible. The transition was seamless. Every employee was friendly and helpful. Len, my property manager, has been fantastic! She has been transparent providing details with every step. I would highly recommend Bay Management to anyone! I look forward to continuing to partner with them.

Joseph Moya has done a great job for me so far. Thanks Bay for making property rental business easy.

I recently got a townhouse almost two months ago, and I will be honest I've had a couple issues with the house but my property manager, Joseph Moya, has been an AMAZING help. Joseph will get back to me almost immediately and answers all my questions making sure I'm good. Joseph has great communication and customer service

Very professional and helpful, especially Mr. Moya

Just wanted to thank the property manager, Lanieleen Marcelino, at Bay Management Group. She has been extremely helpful and kind with any questions/issues I have had so far. She responded very promptly to all my emails and addressed my concerns accordingly. I am very satisfied with the whole team and would like to share my experience with others.

Lanieleen Marcelino and the rest of the BMG team have made my family feel not only safe and secure but at home, at our current residence. She makes sure we are updated on all things in the neighborhood as well as checks in on us periodically to make sure we are doing well. Greatly appreciate her and the team!