Cornerstone Property Management Reviews

Cornerstone Prop MGMT has been great to work with - super fast response times, easy to use tenant portal, and just all around good people. Highly recommend!

Cornerstone Property Management provided me with a great rental house and is very helpful with resident related needs. Great company!

Posting again advising you NOT TO RENT FROM HERE. My last review about a year long wait for maintenance issues and the reply was that the issue was resolved and they are working on better communication and services. I am now on day 8 of June heat with no functional AC and no word from anyone at the company. So I just wanted to drop an update that it has not been improved at all and to still follow the advice not to work with this company.

Repeated attempts to view a place. Confirmed scheduling by email and by text. Show up, no agent is there. I get an email saying my showing is cancelled. Scammy and a waste of time. Treat people with some respect.

Since the recent snow storm our HVAC unit haven’t been working properly not even reaching 70 degrees and the property manager Teresa is so rude about the complaints we been telling her, we have a WEEK with no heat and nobody wants to help us or even gives us a compensation for this issue. They supposedly fix it and we are still very cold, sick and surviving with some space heater they brought that not help a lot

i would leave less stars if i could. ive been renting a cornerstone property for the last year and no one ever deals with maintenance in a timely fashion. when i moved in things were broken i was told would get repaired and ive been living here 10 months with no toilet paper rack, towel rack, and a broken cabinet in the kitchen and broken drawers in the fridge. my fire escape wasnt functional for 3 months over the summer and my washing machine came broken then it took them 2 months to come fix. currently my dishwasher has been broken for 2 weeks going on 3 and theyre trying to tell me to drain…

I rented from Cornerstone Property Management for two years and had an excellent experience. Any issues that came up were resolved quickly and professionally. The team was always responsive and genuinely cared about making my renting experience as smooth and comfortable as possible. It’s rare to find a management company that’s both attentive and considerate — highly recommended!

I had a terrible experience with this company we signed the lease payed our security deposit we never moved into the property then they changed the original arrangement we had then terminated the lease keep in mind like I said we never moved in and they kept our security deposit I wouldn't rent from them if I could I would give them no stars

Do not rent with them! My apartment switched to this company a year ago and it has been a night and day change. So far they have lost my key, rarely respond or get back to me when they say they will (months in between responses), and have refused to replace a window that hasn’t closed for over half of the year…in Baltimore City with 90+ weather this month. Unsafe and adding a lot to my BGE bills! Every employee I have talked to about it has been apathetic and refused to provide any name or contact info for anyone else in the company so that I can try to get more information. Save yourself the …

I had a pretty good experience with Cornerstone Montgomery. Their app to use to submit maintenance requests is very user-friendly. I did have an issue with my heat, which was an ongoing problem that I had to report multiple times, but it did eventually get resolved. I definitely had a better experience with this company than I have with other property management companies.

Friendly staff and maintenance issues handled in a timely manner.

Great property management company in Baltimore. Everyone has good communication and responds quickly to any question or problem including maintenance.

Nunca he tenido problemas en la propiedad vivo en ella desde hace tres años y cuando he necesitado ayudan en alguna reparación o algo lo han hecho con la mayor brevedad posible , espero seguir acá por varios años mas

Company is initially very responsive to questions/concerns and issue’s however the execution of fixing these issues and concerns can be delayed at times

They respond promptly to maintenance issues.

Very well managed property, no issues for almost a year.

Sometimes difficult to contact but otherwise helpful and relaxed, my apartment, at least, is well maintained and reasonably priced

Very responsive to all concerns and I enjoy being with this company.

Theirs is a stressless business relationship with ease of doing things for mutual benefits, value for money, quick response, and comfort. Strongly recommended for whoever may be contemplating having a business relationship with them. Go ahead!

Professional and respectful management group.

CornerStone Property Management has always handled my concerns and issues by responding quickly and has always been excellent with completing the services.

Hello cornerstone was amazing with helping us get into our new home! The process was a breeze and James was the best he processed everything in a timely manner,answered all questions we had and got us into our new home quickly

I love renting with Cornerstone Property, they’re always on a timely basis when attending to repairs. Their properties are clean and updated and they have great customer service.

We searched for a new home for a few months with no luck and bad experiences until we found cornerstone property. When I saw the house I fell I love! Talking to James and the ladies in the office I knew we were making the right decision. Always helpful! Always responsive. Just an amazing group to rent from. They really care about to people and the properties!

Updated review to 5 stars! Management has been very responsive and has done a great job making improvements to building security and electrical work. I am very happy renting from them!

Great experience with them so far!

Very professional and the tenant satisfaction is 100 percent

The rental process was smooth. Quick responses

The team provides prompt responses to queries and the work of their technicians is excellent. Follow-ups can however be improved

Cornerstone has been accommodating to my needs. Fulfilling maintenance request when needed. And helpful throughout the renting process.

Cornerstone has been managing the building I live in for the passed 2 years and I just signed the lease for my third year. They are fantastic to deal with. They are responsive and timely with service requests and are kind and pleasant people.

The absolutely worst! I had a sump pump go up, and it took them over a month to repair it. We had to use a wet vac to empty it out because of the smell of sitting water, and the little bugs hovering around the hole in the basement. I've had a kitchen ceiling with water dripping down, and the paint "bubbled", for almost a year now. The come out, slap a coat of paint on it, and after a few months, it's back again. Now I have a radiator in the upstairs bedroom that doesn't work. I put in an order on Feb. 6th, and they wanted pics of the radiator, etc. and that was it. I put in another order two w…

Highly recommended Property Management Company. James was very helpful throughout the entire rental process and his Staff has always been professional and quick to respond to my service requests. They completed repair requests in a very quick timeframe and always followed up to ensure I was satisfied with the service. The payment portal is very easy to use and convenient and my rental payments were reported monthly which was an added bonus. Thank you for the great service!