HomeWorks Property Management LLC Baltimore Property Management Reviews

This company, owned by a single individual who manages it with virtual assistants, has been my property management company for over a year. However, my experience has been nothing short of disastrous. One of my properties has been vacant for months without any status updates, and another ended up in court because the repair team they hired failed to repair all the items properly. I had to personally intervene and address the issues and resolve conflicts with the tenants. After all my needs were met by the court and the case was closed, HomeWorks attempted to evict the tenant, which is consider…

So far this company has been very helpful. I will be applying. Mary has been the best attending to all my needs!!

I hired HomeWorks to manage my property in Baltimore City. They sent the tenant's rent to another landlord multiple times, delayed repairs, and missed utility payments. We terminated the property management agreement over 3 months ago (June 2025), and they have not returned the security deposit, reserve funds, property keys nor the final ledger (despite my calls and emails). I've been a landlord for over 12 years and this is one of the most unprofessional property managers I've had.

Stay away from this management company. I have used them for two years now and they are the worst company ever. All my tenants constantly complained of not getting the maintenance from these guys. After terminating this company, they refused to pay me the due rent and security deposits of my tenants. It has been over five months they constantly give me the run around. I am now using an attorney and will most likely sue the company. Stay far away.

Clearly I should have read the reviews for landlords. These people are INCOMPETENT! They literally tried to break into the property when they thought the key wouldn't work. They mangled the lock and just left it. Also took the screws out of the basement lock trying to get in and did not put them back. Horrible experience! Avoid if you are a landlord at all costs!

I am a landlord and I am writing this review to express my extreme dissatisfaction with Homeworks Property Management. Their incompetence, lack of communication, and exorbitant fees have made my tenant placement experience a complete nightmare. The application fees charged by Homeworks are nothing short of outrageous. They nickel and dime the prospective tenants for every conceivable service, making them not want to apply to rent. Additionally, their communication is abysmal. It's nearly impossible to get any information concerning best efforts to market the property. Perhaps the most frustr…

Would not recommend to hire if you are a landlord. They handled my property poorly and gave me conflicting information and false hope. I am now expected to pay them and and DPW thousands of dollars out of my own pocket

I am a landlord and I have been relying on this company to manage my property. When there is a maintenance request it takes a very long time for things to get serviced/fixed. Also the accounting department is horrible and incompetent. I am currently going through an issue with my disbursement. The client success manager told me I would be receiving my rent money on Friday July 19th but of course I have not received it as of yet. I think they try to find ways to steal your money. I have been working with my lawyer and have just enough evidence to bring this company down. If you decide to go w…

Ms. BELLE WAS REAL PROFESSIONAL AND SHE WALKED ME THROUGH EVERYTHING STEP BY STEP..

Client/Landlord Review Updated review (Late July 2024) I was finally able to speak with Zaphyr. He shared new details with me about the situation. I spoke with Zaphyr and Christine and believe they will actively work to rectify the situation. Updated review (Late July 2024): I have expected a call from Zaphyr 5 times. I received none of them. Three of the calls were scheduled. While the staff is pleasant, it doesn't make up for the lack of coordination when it comes to handing my property. Updated review (Mid July 2024): I hired HWPM as a property manager to avoid stress. However, they ha…

I initially approached homework with optimism, expecting a smooth and efficient process in finding a tenant for my property. Unfortunately, my experience with them left much to be desired. The sign-up process was relatively straightforward, providing a promising start. However, this initial ease was short-lived. The issues began to surface when dealing with the leasing team. Every property showing became a source of frustration due to agent inability to gain access to the unit. First it was the lock box code (it never changed) then it was the keys didn't work ( same keys I use to enter propert…

be prepared for 0 renter support once moved in! I’ve been here since february and have a moldy broken dishwasher since move in, i have exposed wires and lightbulbs uncovered- these have had a ticket, and follow up ticket, and phone call almost every single week for 3 months straight- i’ve lost money from having to step away from my job to deal with phone calls re-explaining the same issue only for nobody to ever be sent out… Not to mention when you put a ticket in it asks you for three available dates which I would provide all the times I’m available and still nothing! But they have no problem…

Ms. Mary was very pleasant, answered all questions in timely manner. Thank you Ms Mary

Mary has been great in assisting with any questions or concerns i have. Looking forward to meeting in person soon 🥳

The gentleman that I spoke with was very helpful and pleasant. Answered all my questions and was very helpful. Thank you

This property management company is a complete scam. I have been living in one of the properties since 2021 and they have yet to address my maintenance concerns. We cannot wash clothes on the property because they refuse to fix the dryer. There is a hole in the basement door they refuse to fix so the house is constantly full of mice. The oven blows the socket in the kitchen randomly. Anytime we call for assistance they always say they’re coordinating with the maintenance team and nothing happens. If I could give less than 1 star I would. Landlords and renters beware.

The worse property management companies. Takes months to fix issues, reply back. Ended my contract with them and now they are holding my money and tenants security deposit hostage. I’m about to get a lawyer involved. Avoid at all cause

SECURITY DEPOSIT THEFT!!!!!!! This company has been trash to work with from the beginning, but I e liked the property os much we overlooked the company managing it. The person that they sent out to tour the place was incompetent as hell. The owners are nice people and responsive but that’s it. I urge the landlords to use someone else completely. My mother moved out on 10/4/25 and it is now 12/8/25 and she has yet to receive her security deposit- $3298. Communicating with this company has been damn near impossible. There is no follow up, no transparency, nothing. They play with people’s money…

Very professional, extremely dedicated and nice assisting me renting a unit with HomeWorks Property . The best !

PLEASE DO NOT RENT OR WORK WITH THIS COMPANY!!!! I have quite literally never interacted with people this incompetent in my entire life. We moved into our home at the beginning of this year, and in these short few months we have encountered numerous maintenance issues, including an active rat infestation, that took them legitimately over a month to do anything about. I am not sure if this company is truly malicious and evil or just plain stupid, but they are undoubtably horrible. I have had to call them no less than a dozen times to get them to even attempt at getting something done. It took t…

Unreliable, Unprofessional, and Potentially Criminal HWPM is a company that consistently fails to meet its obligations. Their promise of sending the remaining $3,284.66 by June 10, 2025, is just another broken promise in a long line of disappointments. Their staggered disbursement and constant delays are not just unacceptable, but also suggest a lack of integrity and professionalism. I strongly urge anyone considering HWPM to think twice. This company still owes me $3,284.66—money they promised would be paid by June 10, 2025. That deadline has come and gone, and all I’ve received are more de…

🚨 Warning: Do NOT trust HWPM 🚨 I’m sharing this to help others avoid the financial and emotional stress I’ve experienced. HWPM still owes my neighbor, Loveth Maduikeh, $3,284.66—money they promised would be paid by June 10, 2025. That date has come and gone, and once again, there’s been no payment and no accountability. This isn’t a one-time slip-up. HWPM has a consistent pattern of delays, broken promises, and misleading communication. Their actions aren’t just unprofessional—they feel deliberately deceptive. If you’re thinking about doing business with HWPM: don’t. They’ve shown a complet…

I signed on with this property management company five months ago, and my property is still not rented. In the beginning, they were very responsive, and I even made the changes they suggested to help get the property rented. However, recently, they have not been returning my calls or responding to my emails. What’s even more frustrating is that before they had even done anything with my property, they kept pressuring me to leave a 5-star review. This lack of follow-through and communication is extremely disappointing. I cannot recommend this company to anyone looking for reliable property mana…

Thank you for your assistance Lizza! You were so great helping me out on all my concerns.

Lizza walked me to every step and she gave me good advices

Lizza put a good effort coordinating the needed repairs. Thank you.

I really like how professional Lizza is will surely recommend HomeWorks.

Staff are all professional and handled all my questions, especially Lizza.

Great service!

Profesionalism and knowledge with this company!

Responsive and professional!

Belle was polite well mannered knowledgeable and informative

They are the worst! Disbursement never on time and are scheduled 1 day in the month. If they miss that date you'll have to wait until the next month. Also, there accounting is terrible. No clear explanation on charges and income.

I had the pleasure of speaking with the leasing agent Belle who has an amazing personality and she is very nice, kind and professional.

She a very wonderful person to talk to very professionally

The property was shown with professionalism.

Love the property on 2000 Dineen Dr was beautiful but looking for 4 berm or 3 with a basement willing to assist me in finding what I need very polite and patient

The person I spoke to on the phone was very positive and Pleasant,a joy to talk to and efficient !

EXCELLENT Service

I was so confused being it's my first month paying through your company. Ms. June was a delight. She calmed me down and fixed my problems. All of them. I hope I get to talk with her again next month..

If I could give this company zero stars, I would. Since we have moved in, this management team has been one of the most unprofessional and disorganized. I have ever worked with in my life. They're withholding money that they know that they owe me and refusing to pay it back to me. My children have sustained injuries based on the conditions of the backyard. And the unit itself has had constant maintenance issues Also, should mention that they constantly lose important paperwork regarding your unit, including your insurance information. DO NOT USE THIS MANAGEMENT COMPANY UPDATE: THESE PEOPLE A…

Quick reply great customer service experience!

I was very excited in the beginning, Phone calls and emails were being returned within minutes. (5/1/24) is my move in, before I could get my keys after the cleaning crew left. I decided to surprise the cleaning crew and no one was here so I waited to get keys all day because the place was suppose to get cleaned and didn't. The same dirt is here from when I originally visited the property and from when I had to do my inspection. The grass was not cut out back or front. My gas was not turned on when they put the stove in, I have no hot water (something I knew and was told it would be addressed …

I give her a ten star I love the place, Belle was really pleasant to me and gave me an great feeling that I would get the place and I feel relaxed no need to keep looking this is awesome cause I'm ready to move forward.

It was a pleasure speaking with June she was very helpful with all the questions I had. And also scheduling me for a second showing of the property. Thank you again.

**URGENT PLEASE READ** Before you decide to proceed with these people please read this. Summary: Negligent, ill-informed company that show potential renters sold properties that they do not know have been sold. If I could I would give -30 stars simply because these people wasted my time and money. I have been in contact with this company since January 2024 telling them about a property I was very interested in. Stayed in communication with them until I could get some time off and see the property. I originally scheduled my viewing for April 6th, but had to reschedule for the 11th due to work.…

If I could leave 0 stars I would… feels like a scam 1st off, the house they were showing was not cleaned, you could tell they just painted over the dirt on the walls, stains on the carpets and even the mirrors were FILTHY. The person who was showing the house had absolutely NO Information when we asked questions about the house. They weren’t even sure what the application fee was so we researched and did it on our own. I’ve been emailing someone back n forth for about two weeks over this house ensuring they had all the information that was needed. Their minimum credit score is 590 which I know…

I moved into my place in October 2023 because of and emergency with my old place and to move in was a ridiculous process with paperwork when I applied in August. I had a quick walk through of the house the person showing it didn’t know English and try to say call the company which was a fast walk through but when moving it the washer and dryer was completely broken the washer still had mold water inside didn’t know opened it and water was everywhere and stinks then the dryer keep stopping because it was a gas dry which I also didn’t know. Both toilet kept backing up the floors in the kitchen a…

Very pleasant and helpful !

Ms Belle was very professional and I appreciate that she understood my position regarding the security of my personal information being shared online. She was able to work with me on the security deposit. Ms Belle answered all my questions and concern. The only thing that could be better is the telephone reception (sounded like something was wrong with the phone or maybe it was a speaker phone). My overall experience was excellent.

I have been working with Clyde and Belle at HWPM in order to get qualified and scheduled to move into a new apartment. Both Clyde and Belle have been most patient and kind in all of our contacts. Each has been an absolute pleasure to work with. They always respond to my emails and calls quickly and with the utmost courtesy and professionalism.

BELLE MARTINEZ Is the BEST!!! I truly appreciate her so much for this!!! THE BEST

Great company to work with and incredible, friendly and knowledgeable staff! I have only great things to say about this management group! Punctual and patient staff. Specially working with Mr. Clyde and Eugene who helped me show one of the properties and guided me on the application process as well as answering all my questions. Highly recommend them!

Always get great customer service . I'm hoping to stay with your property management for a very long time

Let me start by saying who shows houses that are dirty?????? I have seen two houses with this place and both houses where dirty one house I saw there was old food in the kitchen fridge!!!!!! Another I saw where the basement omg looked like the previous owner had pets the carpet was nasty and dirty. Like how are you showing dirty houses to potential tenants this speaks on how your company does things. When told this a person said oh we send out a cleaning person once the house is for rent????? What that’s backwards these houses are not worth the money they asking no updated appliances rats/mice…