JTL Property Management Reviews

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JTL Property Management

JTL Property Management, 611 Frederick Rd, Catonsville, MD 21228

3.6 4 verified reviews

Baltimore-area third-party property manager specializing in full-service, tenant-focused management with 25 years' local experience and a comprehensive full-service offering (tenant finding, credit/background checks, rent collection, expense tracking, and 24/7 maintenance support).

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Landlord vs. tenant ratings

Landlord Rating
Not yet rated
Tenant Rating
3.6 / 5
from 4 tenants
Not yet rated by landlords

Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.

Fees & business details

From JTL Property Management’s website. Confirm current pricing with the company.

Years in business25

Photos

JTL Property Management photo JTL Property Management photo

Rating breakdown

5 star
3
4 star
0
3 star
0
2 star
0
1 star
2

Based on 5 rated reviews from the last 3 years.

JTL Property Management reviews

5.0★Aug 2025

I am writing to express my utmost satisfaction with JTL Management. My experience as a tenant for several years has been exceptional. The team at JTL Management is consistently friendly, professional, and remarkably prompt in addressing any concerns. I particularly appreciate how quickly repairs are handled, often within a day or two, reflecting a consistently top-notch service. It is truly rare to find a management company that genuinely cares about its tenants, and JTL Management consistently goes above and beyond. I highly recommend them to anyone seeking a property managed by a team that…

1.0★Jul 2025

My son daughter and I were past renters of a property here. We were all listed on the lease. I contacted the office yesterday to ask if a very important piece of mail had accidentally been sent to this property for me and SHARON responded with “Jesus Christ” as if I was bothering her and after I asked if she really just said ”Jesus Christ “to me she proceeded to scream so loud my son heard her in the back seat. NO ONE I mean no one should be treated this way. I was always treated as a bother throughout the 2 years renting but this takes it to a new level. I was very upset that my son witnessed…

1.0★Jul 2025

me and my mother called to ask about some mail that was mistakenly sent to our past rental property & sharon whos apart of the front desk answered and followed up our question with “jesus christ” as if we were bothering her as well as screaming, genuinely screaming & we were responsible renters there are no excuses for this behavior hands down the worst things i’ve heard from a place of work especially when there are disrespectful renters in this world professionalism totally went out the window ! dodge this bullet while you can.

5.0★Nov 2023

I recently had the pleasure of working with JTL for my rental property, and I must say, my experience has been outstanding. Their team is incredibly professional, responsive, and knowledgeable, making the entire process of managing my property seamless and stress-free.