Sequoia Management Inc Reviews

Sequoia Management have been excellent landlords. They’re responsive, fair, and genuinely care about their tenants’ success. Any maintenance issue we’ve had has been handled quickly and professionally, and communication is always straightforward and respectful. It makes a huge difference to run a business in a space where the landlord is supportive and easy to work with. We’ve had a great experience and absolutely recommend them.

I was on the Board of my HOA for six years, including 4.5 years as President. I appreciated the great work of Sequoia's team, led by Larry Gilbert with his vast experience, sound judgment, and sense of humor. Sequoia provides great value for our neighborhood.

👎👎 unresponsive. Safety issues. HOA is asking residents to do work on the property after firing all the maintenance staff.

Suddenly change the due date for the hoa fee without notice (mail or email) in the middle of the year. Have set auto pay on the same date to avoid late fee. Feels very unfriendly and intentional to collect late fee? Sent an inquiry, will wait to see if they respond with reasonable explanation.

HARASSMENT. This management company charges the HOA top dollar while providing virtually no real service. They are rarely available, routinely deflect responsibility, and fail to resolve legitimate issues. The one thing they seem highly efficient at is harassing homeowners over vague, trivial, or completely intangible “violations.”

TERRIBLE! TERRIBLE! TERRIBLE! DAY 3 and we are not plowed out yet! Consider yourself warned before you move here. We have reached out numerous times. Keep getting told "we are assessing the situation.". Day 3.

Olde Kent Road Centreville Worst HOA management ever seen No response in the snow no service at all

Unprofessional and stressful experience Dealing with Sequoia Management has been exhausting. Calls aren’t answered, emails go nowhere, and there is zero accountability.Crystal Lang and Lisa Curtis offered no real help. Even though I mailed my payment on time, my account was sent to collections during the Christmas and holiday week. Now the blame is being shifted to USPS delays, instead of taking responsibility or working with the homeowner.This added unnecessary stress on a working, blue-collar family during a time meant for peace and blessings. Very disappointing and poorly handled.

The most unreasonable and unprofessional property management service. They have been demanding that some “mold” be removed from the property in the middle of winter. No professional service allows their services to be provided when the weather is below 32 degrees yet this company demands that it be completed. Getting in touch with a representative is also impossible, I wish I could give - this poorly managed company - 0 stars.

Utterly useless in providing community support and providing a safe and litter free environment for residents. They should be investigated!

So terrible. They will literally not answer any emails and will talk down to residents. We PAY them to do a job they refuse to do. And Veronica is utterly disrespectful and refuses to help. This is NOT a professional company.

Dale Edwards Senior Community Manager and Nia DeSoto Administrative Assistant for Cavalcade Homeowners Association are not only extremely hard to reach via phone,they are unresponsive to voicemail and dismissive via email. As paying customers, we demand at the very least proffesional courtesies of returned calls and emails. We pay in full and on time only to have overgrown lawns, piled trash and minimal parking. Considering the HOA will berate and harrass you if you need to replace a single window, they sure are choosy with when they are around and available. We have been here since August 200…

I have been a resident in two different neighborhoods that used Sequoia. The prior community property manager was not great, however our current manager Haley is absolutely fantastic - responsive and knowledgeable of our community rules and very helpful.

Would give 0 stars if it was possible. Jaimie Trevethan is my HOA community manager, have called multiple times and always leave a message with someone saying that they will let her know to call me back. I never get a phone call, when attempting to email her, the email automatically gets rejected. I sent in 2 checks for my HOA dues, and they have not been cashed. Then they decide to send me a letter saying that my account will go to collections. The best part is that letter wasn't even mailed, I just got a random lady coming to my front door and dropping it off (AFTER the day it says they are…

This company's online portal, management and communications are a joke. They don't communicate effectively nor timely. They atop auto deductions of dues with no notice. And have ridiculous business hours to get in contact with an actual human. They are no less than insurance companies to scam people and screw to building a community as long as their pockets and bank accounts line up with big bucks. UPDATE: This is for the Shadowood Condominium Association. Auto Payment has been going on since Late 2020 and then suddenly decide to stop auto deduction because assessment value changed. Lets prov…

We had an automatic wire transfer setup with Rosewood Management and Consulting Services (RMCS). RMCS always mailed to our residential address. Since the management service transferred RMCS to Sequoia Management, we were never notified. Sequoia never called or mailed any letters. We now have to pay $25 late fees for the past four months, and Charwick is charging $121.90. Totals is $221.90. This seems like a spam and not a good business practice.