ZBA Group Reviews

ZBA purchased our rental property from the previous owner and it has been so much better since. Jen answers emails promptly, responds to all my crazy questions and inquiries and is a true problem-solver. Whether it's an issue with the property or the website - she is always there to help. Victor and Rusty are amazing. They are fast and reliable and do a really nice job with renovations. They have fixed several important things for us; stairs, ceilings, walls, etc. They always do a nice job and leave the space nice and clean. Dave is very accommodating and helped us put in our AC unit! Ryan is …

The ZBA GROUP is like finding a treasure, a gold mine, and you want to keep it a secret, but now I want to tell everyone because it is valuable and unique rental property knowledge. ZBA GROUP, Realtors, property management company who invests in properties. They renovate, remodel, overhaul, convert, fix, and rebuild property like no other Realtors, or property management Group. They are Superior. They make rental properties so attractive, so good looking, and pleasing. My apartment is BEAUTIFUL, BUT the most important thing about Renting from ZBA GROUP, The greatest thing, the number 1 thi…

Building owners have come to help us fix the lights. The property manager, Jen, is very responsive when any issues come up. Victor came to fix a leak in roof and then patched the interior ceiling and it looks perfect. Everyone has been very friendly and helpful

I would like to give a shout out to Victor who has came to my house to fix utilities and has done an awesome job. He always does a great job with the maintenance work in our home. I really appreciate him and his customer service. Thank you! ☺️

Victor is always great whenever I call. Quick and very smart

Very respectful and works great with any problems you may have

As always Vic was fast, efficient & reliable

I have lived here for about 2 years now and have had a great experience with the team. Anytime I have had to reach out to the leasing agent, Jennifer, she gets back to me immediately. To add on to that, the maintenance team (Victor is the only one I have interacted with) is awesome. I have rented through other places and it sometimes takes a month before you even hear back, let alone get in and address the issue. Victor is always in a great mood and always goes the extra mile to help out. I would recommend ZBA to anyone looking for a great communication line and friendly service !

My review is in regard to the ground maintenance team for ZBA. A shout out to Dave, Ryan and Rusty! They worked so hard and did a great job clearing our parking lot after the snowstorm on Sunday Jan 25, 2026. I came into the office on Monday, and they were all working hard. The parking lot was looking good already, but they did not have time to clear the steps yet. As I approached the steps, Dave came to kick the snow out of my way and help me down the stairs. He was apologizing for not having it completed yet, which no one would have expected it to be done that quickly or would have expected …

Very happy with ZBA group! Very responsive to any need or repair. Victor is always willing to help out in any situation.

Victor is the best! So helpful

Victor is doing some work on our carport and has already done some fixing in the bathroom , Very nice guy and easy to talk to, and seems very knowledgeable in his craft ,

Fantastic group to rent from. Any maintenance issues we have had over the last year and a half renting from them have been handled swiftly and accurately. Staff is very friendly and easy to work with.

Love Jennifer. Any time there's an issue with my apartment, she gets it fixed ASAP. If something needs replaced, she never hesitates to keep us in the loop until a new appliance arrives! Oh, also, three years in our lease and not ONCE has our rent gone up. The only chance we are moving is when we need a bigger space. Until then, I'm happy here, and loving it.

If I could give them negative ten stars I would. I wouldn't recommend a roach to this company. Very unprofessional, unethical and utterly disgusting…

Over the weekend I had an issue with washing machine not draining. Sent Jenifer an email and all is well and working Monday morning. Thank you for a great response/fix, much appreciated. Another issue resolved quickly, new washer delivered today, thank you for the timely response!

Awesome experience with Jennifer Gwyn! Helped me all through the renting process and was still a great resource throughout my lease.