Beam Living Reviews

It is mind-boggling how anyone could think that putting a dog park in the middle of a courtyard in a residential complex would be a good idea, yet that is exactly what the management at Stuyvesant Town did... And yes, as you probably guessed... The noise from the dog park is extremely disruptive and unpleasant. The dog park is surrounded by tall residential buildings and the sounds from the dog park bounce off the buildings, greatly amplifying the noise. At times the dog park sounds like an illegal dog fighting arena.  Other times it sounds like a dog is being torn apart by wild animals. Th…

I live in an apartment over one of the landlords (Beam Living) steam control rooms. There is frequent banging of steam pipes that sound like a sledge hammer banging the pipes. It vibrates the whole apartment and my personal items rattle and shake on shelves. Also have a hot water pipe running underneath and the pumps and valves have a loud whistling sound and also humming and buzzing coming from them. They are refusing to permanently fixing them. This has been going on for three years now. We have medical conditions and these problems they refuse to permanently fix adversely affect us. The eng…

The apartments are superficially nice and marketed as upscale but use cheap, tacky materials that break within months of move-in. The hallway and lobby areas are dirty, run-down, and in dire need of a paint job. Use that as a clue for what your apartment will become. Once you've signed that lease, they no longer care about you and won't fix anything. It takes months to get a maintenance appointment, which they won't actually show up for. The don't answer the phones and don't give out contact information. But, they might just show up at your apartment unannounced and enter without permission …

I live in PCV and my apartment is infested with bed bugs. No one at beam living will assist me. Stay away unless you want a bed bug infestation.

If you’re considering moving into a Beam Living property with a dog, you need to know what you’re actually signing up for — because the reality does not match the advertising. Beam markets its communities as pet-friendly, but the leases explicitly state dogs are prohibited unless management approves otherwise. There are strict size and breed restrictions, hefty monthly pet fees, and many residents clearly dislike dogs and have been known to report fellow tenants for minor infractions. At Parker Towers, the one real dog amenity — a turf dog run — was closed and locked for over seven months wi…

Alex the Handyman in the Bryant fixed my leaky bathtub right away. He's great!

I'm a longtime resident of StuyTown, 30+ years! Overall, I've been very satisfied with my situation here - the apartments are great, the grounds are truly beautiful and the staff (all types) are very dedicated. An example: today I met with Cheridan Westmoreland, Resident Relations Advocate, to complete my renewal for SCRIE. She went so far beyond to help me, that it was a great experience and we got it done. Her manner, professionalism and knowledge of client relations was very welcome and very impressive.I'm grateful for her assistance and support. Ms. Westmoreland is an example of the high…

The best place to live! Would highly recommend. Great management and very easy process.

Throughout my time living New York, I had the pleasure of renting apartments in a few properties managed by Beam Living and always had a wonderful experience. Responsiveness is the most important thing to me as a tenant, and I always received a prompt response from the staff every time I needed one. Having lived in many apartments throughout my life I fully understand what poor management looks like, and I’m happy that I never had that experience when living in any of their properties. Highly recommend to anyone currently living or considering a move to New York!

Having lived in New York City for years I have bounced around to different buildings throughout my time. I can say with certainty that this is one of the best management companies I have dealt with. Great communication!

Never any issues!

Always deal with pleasant people when I call. Been living in a beam property for over three years now. We love it.

They keep the property I live in clean and safe. The team are very reliable and listen to their tenants.

I’ve had an excellent experience with Beam! From the moment I moved into my apartment, their team has been professional, responsive, and incredibly helpful. Anytime I’ve had a maintenance request, it was handled promptly and efficiently.

I can't think of a better place to raise my young family. I've lived here for 6 years and between the playgrounds, the staff, the responsive maintenance team - I can't think of a better place to live. Love it here, highly recommend.

Beam is a wonderfully unique management company. They host a ton of fun activities. It's not just a place to call home. It's a community that you feel a part of. The staff is super friendly and always willing to go above and beyond to help. I would highly recommend moving to one of the beam managed properties.

My husband and I have had the pleasure of living in StuyTown for a very long time - we raised 2 kids here, and now we are empty nesters! We moved here for the playgrounds & the schools! We are still here because of the amazing community - there is something for everyone. The community events (movies & concerts on the oval) are so fun, so wonderful - and you cant beat the commute! The community gyms are great with a wide selection of classes. The property is so well kept, you get to really appreciate all 4 seasons, especially with the over 4k trees. StuyTown & PCV is close to all the stores, a…

One of the best places in NYC for a peaceful walk! It’s rare to see a property invest so much in beautiful plants and landscaping. The trees are absolutely stunning—love it here!

My fiancé dropped his wedding ring down the garbage scoot today, and a Beam employee (who’d prefer not to be named) was extremely understanding and helpful. Thank you so much, we really appreciate it!!

Having lived at Peter Cooper Stuytown for last 16 years, the maintenance and resident services continue to deteriorate. Totally inept management and maintenance team (Siobhan Kennedy etc.) who simply can not manage the unionized staff that does not show up for appointments booked weeks in advance and when they show up they don't fix issues. Management says Blackstone (owners) keeps pushing to cut costs and they are stretched. Security team is also incredibly lazy and not vigilant.

If I could give zero stars, I would. Beam has been nothing short of an ongoing nightmare wrapped in false promises and relentless frustration. What should be a seamless, high-standard living experience given the premium price tag has instead devolved into an infuriating exercise in patience-testing and disappointment. Reaching the management team is akin to calling into the void. Emails go unanswered for weeks, and phone calls are met with vague reassurances that lead to nothing. When you finally receive a response, it's either dismissive or riddled with excuses. They only time you will get …

Management keeps getting worse with every passing day. Multiple maintenance breakdowns, not enough staff, or largely untrained staff. If anything breaks (such as a water leak or a dysfunctional toilet), an appointment will be made 3-4 weeks out and on the day no one will show up, with some excuse or the other after having wasted the day waiting. Upon escalation and another week of wait someone will show up for half solution. Meanwhile, they would want to keep jacking up rents, cut services and security. This is what happens when you have private equity owners (Blackstone) singularly motivated …

Both elevators out of work with nearly 100 hundred apartments in Peter Cooper Village StuyTown; several hundred tenants including the elderly. One elevator has been out of commission for the past four months. The second one either doesn't work or is used by construction workers for renovations on top floor. It's been hellish not to mention outright building code violation. Extremely dangerous in case of a medical emergency. Ever since BlackStone has taken over the complex, the services continue to degrade. They seem to only be interested in making money at any cost. Poor stewardship and …

After 1 year of reporting the same unit for noise complaints, we still have a unit running an illegal Pet sitting business in their unit with dogs barking non stop day and night while dogs are left unattended on premises and prevent the quiet enjoyment of the neighbourhood. They also play music at night. When calling public safety nothing happens. Update: I have been calling for this issue for 7 months and they ask me “how do you know the dog is in distress?”. Now, instead of treating people like idiots, do your job!

This review is for Candido Gonzalez. My time living here has been special because Candido has always helped me with every request. He’s always put me in a good mood and I just wanted to shout him out! Thank you Beam for having a high standard of quality for your employees!

Great service from Behar B. Quick and efficient to resolve the issue I highlighted. Thanks!