Goose Property Management Reviews
Goose Property Management
Goose Property Management, 96 Walworth St, Brooklyn, NY 11205
Firm managing rental apartments and building cleaning, with friendly staff.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
Rating breakdown
Based on 287 rated reviews from the last 3 years.
Goose Property Management reviews
Incredibly helpful and accommodating when we needed to work together to find a new tenant (we purchased an house and needed to move).
Great landlord - never had issues
Goose Property Management has been a generally reliable service with a user-friendly platform and clear, professional communication. They handle most aspects of property management well, making interactions smooth and efficient. However, I did encounter an issue when receiving furniture. Despite booking an elevator in advance and securing the required Certificate of Insurance, my delivery professionals had to wait 30 minutes for clearance due to internal miscommunication. This delay nearly resulted in my furniture not being delivered that day. While there is room for improvement in coordinat…
Okay - there were issues in the past with a tenant but things have calmed down.. Judy has been a pleasure to work with and worked with our budget so we could resign another year. Really pleasant experience with her!
I could not recommend enough to not live here. The building has issues, they charge you, take weeks to respond and try to get out of paying what they owe. Update: I do want to acknowledge that upper management reached out to me directly and resolved the issue today. I’m a big believer in people acknowledging when something has gone wrong and taking responsibility for it. While this took longer than it should have, they ultimately could have remained unaccountable and chose not to. I appreciated receiving a call from someone in management who handled my concerns fairly, rectified the situation…
I love my building and unit, the staff responds to complaints in a timely manner, we've had meet and greets with Management in our lobby where they listen to our issues and came up with solutions, Jack and Shloime were great 👍 🙌
Were it not for the amazing patience and cooperation I received from Goose Mgmt. staff, I would not have made it into my apartment. This is because I had to wade through confusing/contradictory red tape with city agencies. I am therefore extremely grateful to them. Contrary to what I've read in other negative reviews, I've found management to be quite responsive. While I've heard sounds from another apartment, it's been quite acceptable. I've yet to put in a work order for the super, but I met him when I first saw the apartment, and he seemed very nice. The welcome email explained everyt…
Goose Property management gave me the smoothest move in ever . They held my hand the whole way . Move in process was so easy no complications. I recommend them highly . I love my new building.
I’m very happy with my experience getting my new apartment. Even though the process took longer because of issues on my end, the team went above and beyond to help me and make sure I was able to move in. They were understanding, responsive, and helpful every step of the way. Thank you for making the process much less stressful!
We’ve had a wonderful experience. The building is warm, welcoming and family-friendly - exactly what drew us to stay. The staff are kind, attentive, and consistently on top of things, and management has always been quick to respond to questions or concerns!
We absolutely love living here. The building is beautiful, well maintained, and thoughtfully designed, with great amenities and a welcoming atmosphere. A special thank you to the doormen, Josh and Adriano, who are truly fantastic, always friendly, professional, and helpful. The super is also excellent, always available and quick to assist whenever needed. It truly feels like home for me and my wife
Only been living in my building for a month but so far I’ve had everything I needed fixed worked on immediately and emails answered!
I thought the customer service by the people in the leasing department was awful. Response time from those corresponding with me over my last few months was terrible. When it came to time sensitive things like apartment viewings and providing information about apartments, for someone who was there for 3 years and was an outstanding tenant, I felt like a 3rd class citizen. Very disappointed in Goose property management.
The Goose Team have been awesome. Everything happened so much faster than expected and their application process is. Very thorough and secure. Zelda has been a Rockstar in getting me going with keys, fobs, parking and everything else in-between. Looking forward to many years ahead with this group.
very shady management company. they haven't resolved the smoking situation in our building and are suddenly charging $300 dollars for HVAC even though we've been paying con ed since the start of our lease 1.5 years ago. poor comms and response times. stay far away
I want to extend my sincere gratitude to Esther, who has been helping me over the past two years with my questions and concerns while living in one of the properties in Astoria. She has been incredibly helpful, kind, and consistently responsive. Esther has always accommodated my needs in a timely manner throughout my occupancy, and I truly appreciate her support and professionalism. Thank you.
My experience with 55 Jordan was really great. Nice and responsive staff, state-of-art unit. If I was not asked to relocate, I definitely will continue to stay with them
If you are looking for an apartment in New York City, do yourself a favor and stay far away from any building managed by Goose Property Management. What they market as "luxury living" is a total facade once you actually sign the lease. Maintenance is Non-Existent The most frustrating part of living here is the complete lack of property maintenance. When something breaks—and things will break—don't expect a response. Their "ticket system" is a black hole; you submit requests for urgent repairs only to be ghosted for weeks. Whether it’s a being locked out, keyfobs not working, leaks, a broken a…
Has been a good and consistent service in getting what I need when it comes to my apartment and building
I love living at this residence. Great Landlord Management Team. Great Maintenance Team.
Both move-in and move-out were smooth and well organized. Clear communication throughout and a responsive, professional team. Appreciate how straightforward the process was.
I have been here at Astor on third II for a year now and I have to say it has been an amazing experience. From the amazing apartment that I have called home for this past year, the amazing amenities, amazing upkeep for the building and the amazing staff and management that addressed any concerns that we had, I can truly say, it has been a great year. Everything has been truly special thanks to Hector(super) Molly & Zelda who have made our stay great and helped with all our needs. Keep up the great work!
Buildings are not secured properly or safe. Packages and bikes are stolen, have lost thousands of dollars of property due to the lack of responsiveness to security issues.
I just moved into my new apartment today, and I am absolutely thrilled! I had never visited the building in person—not even during the document approval stage—and I didn’t see the apartment before moving in. Yet I never worried for a second. Everything with Goose Property Management was smooth, clear, and effortless from start to finish. The entire process was handled with incredible professionalism and care. Every step felt “in one touch,” and the team made sure everything was perfectly organized. I’m truly grateful for their help in finding my new home. Huge thanks to the whole Goose team …
I lived in multiple residential apartment complexes in New York City and this Geese Property is the first one in my experience that makes you pay $125 to help you open a door if you locked yourself out by accident lol.
The patio is amazing it was a pleasure living at 1270 New York
Jasmine Hernandez Vinny Hernandez My son and I are very happy living in our apartment. It is a very beautiful and very peaceful. The building are so clean and comfortable. See for yourself..
Happy to be here. I cane back to the building after a year away from NYC and signed on for a bigger apartment just now. Pearl, Molly, and Zelda are especially amazing/helpful
My wife and I stayed at Goose Management apartments for one year, and I can confidently say it was one of the worst living experiences I’ve ever had. From the very beginning, the management made countless promises that turned out to be completely false. We were told laundry would be available within a couple of weeks, but it took them nearly six months to install just three tiny machines for the entire building. Everything about this place is misrepresented — the photos, the amenities, and the professionalism of the staff. The management is dishonest and unresponsive, and dealing with them fee…
Management is not supportive in making the apartment building a safe space to reside in, even though it is their duty to do so legally. There is a violent mentally unstable resident who has assaulted multiple other residents over the course of several months at 597 Grand. Management has not provided a solution to this issue, even though the tenant clearly violated the lease. I will be moving out of the building at the end of my lease due to management’s inability to provide a safe livable space for me and my partner. We pay high rent to live in a luxury building, and feel we can find a safer b…
AVOID RENTING FROM THESE DISRESPECTFUL AND DESPICABLE PEOPLE. YOU WILL REGRET IF YOU BECOME THEIR TENANT.
I am happy to leave in this place; two months before I did a request about something and My apartment to fix and management was very gently to give a Best solution, thanks You Goosse property Management.
it was incredibly easy to reserve the elevator and schedule the key pickup. Was able to move everything up into my apartment in no more than 4 trips thanks to the carts and trolleys the building supplied. Very easy and pleasant experience.
Han sido una gran compañía me han ayudado mucho el personal es atento y amable , todo muy limpio y bien cuidado toda la propiedad
It was a pleasure working with Judy throughout our lease renewal process. Due to uncertain personal events at the time, we had raised several questions and concerns which Judy addressed quickly and professionally. We very much appreciate her patience and flexibility throughout the renewal process and look forward to enjoying our beautiful apartment for another year.
beautiful and amazing apartments. very good service
Have lived with them for almost a year now and need to leave. They are one of the least responsive landlords I've ever had. Machines in the fitness center have been broken for months. Mold grows on the ceiling of the yoga room. And packages are consistently stolen from our "secure" package room. For a luxury housing management company, this is unacceptable. They are not worth the price.
Had a great experience the staff is very responsive and supportive. Would surely recommend to try this for your next apartment finding.
Do not rent from a goose property. They are shady, and will try to charge you for just about anything. They wanted $75 dollars to replace my plastic key fob when it stopped working. I had to fight with them for weeks to get a new one at no cost. There’s currently a tenant in the building who is stealing packages and assaulted a tenant and the building management is doing nothing about it. They won’t even acknowledge there’s an ongoing issue. When we moved into our unit there was construction debris everywhere and our stove burners had been left on. They cut corners in the construction of th…
Absolutely terrible experience with the management group managing the 597 Grand building. For example, we had someone take over our lease and they are trying to unilaterally transfer our security deposit to the new tenants and have them pay us. That’s absolutely illegal as you cannot use someone’s security deposit for your business affairs. They are consistently willfully violating tenant law and honestly could care less. Good location though.
There has been frequent package theft over the past year without any changes to building security. The gym and party room were reduced in size without warning or a decrease in amenity fee. There have been other disturbances that threaten resident safety and have not been properly handled by management. Overall, due to the lack of communication from management and safety concerns, I cannot recommend 597 Grand St. as a place to live.
Upkeep is lacking. Windows are filthy, management is extremely unresponsive. For example- one of the machines in the gym was out of service for over 2 months, even with everyone submitting tickets. Out of the existing washing machines and dryers in the communal laundry, at least 3-4 machines are out of service at all times, if not closer to half. The rooftop is often strewn with trash when the trash cans overflow, and the existing 2? Staff members are overworked and insufficient to deal with a 185 unit building. Finally- in regards to more serious safety issues- the package room has been clea…
I had lived in there for many years and i love it .. i totally recommended
I’ve been living in Montieth for the past 8 years I love this place is great. Hanna from the office is a doll she’s amazing. Jose and Chris are spectacular always getting everything done on a moments notice. God bless Goose Property management Thank you.
I love the Bridgeview building! The management and staff are very responsive and cordial!
So far since I’ve been here, it’s been pleasant, clean and respectful. I’m happy to consider this place as my home!
Goose Property Management is very responsive to their tenants. Everyone I’ve interacted with has been courteous, professional, and helpful. Having access to amenities like the gym, sauna and the roof has made life so much more enjoyable.
Love my building 26 West, Management responds to emails right away and normally follows with the super of the building (Orxan - The best super) taking care of the problem. Really enjoy renting here !
The Goose Properties are Amazing place to leaving there,!
The site is clean and fresh all the time, I love this place
The doorman's on the site are very Frendly, the handyman and Super are Frendly People too.
This place is very huge and the Management are very attentive with my request all the time , I highly recommend, and the amenities are cleaned and fresh♥️ is the lovely place to living here.
I'd highly recommend avoiding Goose Property Management. My wife and I lived in one of their new buildings (first tenants to live in our unit) for three years; the first two years were okay, but the building fell into disrepair very quickly, the majority of the washing machines were broken constantly, the whole building was a mess, there were homeless people regularly loitering in the lobby. On top of this, the building was poorly built, so we had the superintendent in our unit to fill holes (including the entire trim through the whole unit) or repair fixtures on a regular basis. The kicker on…
We moved in 5 months ago and the process was super smooth. Goose property management team has always been very responsive. The building is clean and well‑maintained and any issue we report is handled almost immediately by our super.
Just moved into one of the Goose PM properties in Dumbo. The team has been pretty responsive. I put in two work orders the day I moved in that were resolved in less than 24 hours by the Super David. He was so fast and personable. Esther in the office also located a package that was accidentally taken by another tenant and arranged for the tenant to pay me back immediately. Overall 10/10 customer service. It should be a good year in Dumbo. xx
I have lived in a Goose PM building in Long Island City for 3.5 years now and I have found management to be responsive, although sometimes delayed. I have had my floors replaced recently and it took management several weeks to find accommodation for me. I feel that although it takes several follow ups, management does eventually resolve the issue.
Re: Williamsburg Building Constant Package Theft - Management makes no effort to help reduce opportunity for theft. Mailroom is in the basement with difficult access for delivery persons. Packages constantly left in lobby with minimal security around building access. Building Security - Management makes no effort to secure the building to deter trespassers from entering building. Amenities - Management barely upkeeps gym and laundry room. Everything is old and outdated. Not sure about their other properties but have to assume not much better. Be cautious if renting in a building ran by thi…
Worst management of all time, the one super responsible for the building refuses to give out his phone number because he doesn’t want people calling him for issues outside of work hours. Management is incredibly apathetic and refuses to communicate. Building has NUMEROUS safety issues, avoid at all costs The 5 star reviews here are likely left because of management incentivizing/coercing residents, don't believe what you read
Past one week trying to call management about my situation at their « new » luxury apartment in 69 adams st AND yet I can never get anyone to ANSWER the phone! Ongoing issues and being completely ignored!
I absolutely love living here and working with Management has been a breeze, I needed hot water and they got it for me right away. Zelda gave me the best service, me and my baby are very happy!! :) God bless our building and Goose Property Management!
We rented a unit at halo building from them 4yrs later this has to be the best management company we’ve ever used im very grateful for their services … Molly is a great manager. Thanks. Nosa
I've had a fantastic experience living in this apartment building. The building itself is beautiful, well-maintained, and always clean. The amenities are top-notch, with everything from the fitness center to the common areas being in excellent condition. Building management is incredibly attentive, always quick to address any concerns or issues that arise. Maintenance is equally responsive, with any requests being handled promptly and professionally. Overall, it's a wonderful place to call home, and I highly recommend it!
I love living here! However, I will say that the description of the property could be more accurate. They said there was a dishwasher and we don’t have one. In addition, they said coworker space and bicycle storage are available. The coworking storage is available but for an extra charge. And the bicycle storage is just hooks on the wall in the garage.
Happy with Goose property management, always prompt response times and no major issues.
Since moving in we have had no issues. The front desk staff is wonderful at the 55 Jordan location. Only needed maintenance once and they came the same day. Overall wonderful experience
at halo lic, maintenance requests were handled quickly and efficiently but management at times was either very slow to respond or unresponsive
If you're considering renting in this building, be aware of significant management issues. When I signed my lease, the building was advertised as having full doorman services and a package attendant—only to find out these services were removed shortly after signing. The lease agreement allows management to change amenities at any time, but they will not adjust the rent accordingly. This means you're paying for features that may no longer exist. Additionally, ongoing construction in the lobby has caused strong fumes to linger in the building for days at a time, making the environment unpleasa…
I’ve been living in one of their buildings for almost 5 years without issue. My building is gorgeous and management is responsive. I recommend them.
Terrible place to live. Mostly due to the neighbors/neighborhood. Can be noisy inside the building and outside of it from people, the walls of paper thin so you can hear even a casual conversation from inside someone's apartment, packages get stolen pretty often, responses to building issues are spotty at best to the point HPD had to be contacted before one issue was properly resolved, the C level floor where the laundry, gym, and rec room is at is poorly taken care of, and I can't wait to move out.
If I could leave a zero star review on this, I would. They’re giving out gift cards for people to leave reviews on their website despite how poorly responsive they are for the people who live here.
I’ve been living in one of goose property managed buildings for awhile now. I always appreciate their prompt response to our email/maintenance request in the unit. Love their resident portal as well. It’s so easy to use. Doormen are all so nice and helpful. My only complaint is half the laundry machines are always broken/not working.
I’ve been living here for a little over a year and my experience has been very smooth sailing. Units are very large and well designed and amenities are very easily assessable.
Very frustrating experience since living on Astor ll.
I can honestly say that the only good thing about Goose management is that they respond to maintenance request in a relatively timely manner. Other than that they are not responsive at all when it comes to asking questions through email. It made moving in such a hassle for me because naturally as a new tenant I had questions regarding moving in, questions about how to get my mail from the mailbox since they are not labeled to match your unit number, and no one ever replied to me. Even to this day. I was even locked out of my apartment one time at night and called the emergency hotline on their…
Great experience. Maintenance is the best I’ve had since living in NY.
I hate to be this person, but I've had my share of mediocre property management experiences, and this property management company is by far the worst. Disclaimer: the property I live in is brand new (opened summer 2024), so there are of course going to me hiccups. Maybe the other buildings are managed better but this is my experience. When I moved in, the apartment was nowhere near ready—dirty, with empty alcohol bottles in the drawers. Communication is a joke; it takes forever to get a response, if they even bother to acknowledge your emails. I’ve been stuck in the elevator twice. The onsite…
Overall positive experience.
Everyone who works in my building is very professional and friendly. Conversely I'm very disappointed by our contacts at Goose PM. I have been trying to get information on how all of my clean clothes got from the dryer to the floor of the shared laundry room two weeks ago. Broken dryer? Another tenant? I emailed 3 different people about 7 times before getting a reply and now they are saying they are unable to determine what happened despite cameras and an exact time and date. Truly I'm perplexed how much confusion there is around this ask. No idea why it's complicated to determine if a dryer d…
I lived at Bevel LIC for nearly 4 years and it was a great experience. I never ran into any issues with the apartment or management and I would recommend to anyone else.
The software used to collect payments, turn in work requests, and track mail & deliveries works great! The doormen and Super are awesome as well.
GoosePM is wonderful. Our move in was seamless. Pessy was great.
I gotta say, my Goose Property Management apartment was heavenly. I had a corner unit on the 11th floor, with floor to ceiling windows. Even though New Jersey is my least favorite state, this apartment made living here manageable. I got to see the sunset everyday, as well as see the patterns of the sun and moon cycles change over the years. Such a gorgeous view. But the best thing about this place has got to be the front desk staff. Carlos was the sweetest possible man. Even if I was having a bad day, he was so nice and friendly to me always. The perfect doorman. And maybe possibly the sweete…
I love the building and amenities, but the lack in communication from management is a bit of a downside.
Worst experience living in an apartment. Please do not move to Bevel LIC. Complaints are never addressed and when moving out they make your life miserable. Yesterday was the last straw. They take potential tenants to view the apartment while you still live there and they had the audacity to open the door without permission for a viewing when my mom was inside. Wouldn’t recommend Goose to anybody.
Have always had a good experience with the management. Prompt and professional responses for such a large building
I lived at an apartment run by Goose Property Management for 3 years and it was nothing but exceptional. Not only was it the nicest building I’d ever lived, but there were great amenities and the staff was always incredibly attentive to my needs. From the upper management to the front desk crew, everyone always treated me with kindness and respect, and made me feel at home. I couldn’t recommending living at a Goose property more.
I have had a great experience with GOOSE PM concierge staff, maintenance staff, and cleaning staff. They are phenomenal people who actually care about the building. Our building is well taken care of and our staff deserves raises they work so hard. Besides that, the GOOSE needs to update to be able to pay for laundry by phone. That is my biggest request that I know residents would appreciate most. Additionally, sometimes we are nickel and dimed but compared to other property management companies I would say we’re doing ok. I’m a loyal resident, who’s paid my rent, never missed, everything on t…
The management is great and quick to respond. All of the amenities are on par with expectations and building updates are broadcasted timely.
New management cleans frequently and responds swiftly to requests. An upgrade!
Good standard email with self-explanatory information on how to move in. low flexibility on additional support (e.g., keep bags in the storage area before Day1) and generally during the weekend. It does the job.
We have lived here a long time and love it!
We’ve lived here for two years and love the amenities, building, and staff!
Absolutely Love this building and the apartments are gorgeous! I would pick it again and again. It’s awesome to live here - we even have a group chat that we are helping each other out , share ideas and create events etc .In my personal experience when it comes to Managment - I speak with Esther mostly and she never lets me hanging. EVER! Whatever problem or concern I have I email or call her and she always always responds and she’s solving my problem. Even after hours she does respond to my emails . When it comes to some issues that you might experience you have to understand that it’s 137 …
I have been living in HALO for almost 2 years, and their management team is great. They have been very responsive and quick to act. I mainly deal with Esther and Molly, and both have been phenomenal. They are both very client friendly and attentive to your needs. The management team is very lucky to have two great professionals.
Been living in this building a few years now - very happy with the apartment, amenities, front desk always friendly, maintenance & Managemant team.
Goose Property Management sets the standard for what property management should be in Brooklyn. Their team is incredibly responsive and handles maintenance requests promptly and professionally. What really stands out is their personal approach – they treat tenants like valued customers rather than just unit numbers. The buildings are well-maintained and any issues are addressed quickly and efficiently. Their staff is friendly and knowledgeable, making the entire rental experience smooth and pleasant. Whether you're dealing with day-to-day maintenance or larger concerns, Goose consistently deli…
We have been living in Halo LIC for more than 5 years and really love the amenities and location. We are 15 min walk away from the pier, and the building has a beautiful fireplace, game room, well equipped gym and outdoor grill space.
The building is okay, however amenities are outragously overpriced. The fact that parking in building is $425/mo and a clicker to open the garage door from your car costs extra on top of that is insane. The staff in the building are great, especially Leo at The Rheingold.
Have not had a great experience with this company. They have not worked to resolve major tenant issues over the years. Not helpful and slow to respond.
Whenever I have a problem in my apartment they respond right away and fix the problem quickly. No complaints from me!
Been here for 6 months - management company has been fine with no significant complaints aside from difficulty with communication during move-in. The maintenance staff & front desk staff are exceptional!
Overall experience has been fine. Building is well kept. The laundry facilities at the Rheingold have been less than ideal, many broken machines that haven’t been fixed. The front desk staff is great.
Dealing with Goose Property Management in New York has been a mixed experience, but mostly positive. While the staff are generally helpful, kind, and quick to assist when contacted, the process can be quite fragmented. There are too many separate entities involved—lease application management, property management, amenity management, brokers, etc.—and no single point of contact for new tenants. This sometimes leads to confusion, with incorrect contacts or inaccurate information being shared. However, the positive attitude and willingness to assist from the people we interacted with were defini…
Overall pretty good experience. My building (Rheingold bushwick) is generally well maintained and they responded very quickly to the one repair I needed in my unit. The one issue I’ve faced is that the laundry room has many out of order machines, often unmarked, and they haven’t dealt with the situation for a while. Generally good though.
Have been living in a property managed by Goose for 2 years now and they have always been responsive for any reason questions or issues!
Great, experience with management, quick response time.
Lived here for 2+ years and haven’t had many issues with noise and cleanliness around the building, but the front desk people and building amenities have their moments… front desk is usually stretched on bandwidth, making it difficult to get packages the same day it’s delivered. And if something about the amenities isn’t working, it’ll take months to fix or replace, especially in the gym. And laundry prices for wash and dry continue to go up like twice a year now while the machines depreciate in quality… it costs about $10 to do one load.
When we first moved into the apartment, unfortunately, our unit was not as clean as we expected it to be, so Property Management needed to send in a cleaner a week after we moved in to bring everything up to our standards. The overall apartment itself is very nice, but Management needs to get their own stuff together.
Move in process was a bit challenging but things have been better since settling in.
The building is new and has a few problems: address not being registered with USPS so mail does not arrive, so tenants have to go to USPS to pick up mail (please resolve this issue soon); and the kitchen does not have a vent, resulting in the fire alarm being triggered frequently. But the super is fairly responsive with helping resolve day-to-day issues that come up.
Never had any issues. Staff have been great.
Goose Property Management made moving in seamless and smooth. They were available to answer our questions promptly. My fiancè and I moved to find a building with many amenities giving us the chance to meet others in our community. Since moving, the decision has been the best one we’ve ever made. We are one stop away from Manhattan, and very close to Brooklyn and more of Queens. We love the opportunity our building has given us to go into any of the amenity rooms to change our environment. The staff that works onsite here has additionally been warm, welcoming, and always ready to answer questio…
Pretty smooth move-in process for The Bevel in LIC (elevator reserved, got all onboarding resources through email, easy online signing/document management in portal), the doormen are always present, package room is well-organized and tucked away in the flank of the lobby, excellent gym and movie theater amenity, overall good living experience. Only thing is the building itself requires a key fob (for security I assume) so everytime a guest comes they have to buzz in instead of coming straight up to your apartment.
Great place to live, friendly staff, amazing amenities
Easy move-in and wholesome living.
Management is really the best. The entire staff in the building is super friendly and attentive.
I love where I’m at
Over all been great living here. If there's an issue with the apartment they have a handyman show up pretty quickly. Staff is friendly and helpful. My one complaint is that we have a ton of people trespassing and setting up photo shoots in the building. I've had to run several out.
literally the worst management company of all time. anytime i have an issue they just transfer me to another person and never address my concerns. WOULD NOT RECOMMEND.
Gorgeous building with exceptional staff.
Goose Property Management has not delivered on any of the commitments they made before I signed my lease. I am disappointed and would caution others considering a lease with them to be wary.
Easy parking! Little overpriced but apartments are nice
Great and beautiful builfings. They are always on top of things. When a small issue arose in my apartment, they were quick to respond and had it fixed in no time. Highly recommend!
I’ve enjoyed living at 44-41 Purves Street in Long Island City. The amenities are excellent: a well-equipped gym, a rooftop terrace with stunning Manhattan views, and clean common areas. The staff are friendly and responsive. The location is convenient, with multiple subway lines nearby and plenty of restaurants, cafes, and parks within walking distance. Overall, it’s a great place to live with a few minor issues that don’t overshadow the benefits.
New and clean apartment building with great amenities and location! The staff are really kind and helpful too. Love it here!
Great experience with building staff, with the handyman and with Leonard especially! Amenities are quite good.
Great management, excellent customer service whenever you bump into an issue at your apartment. And great experience with building staff, with the handyman and with Leonard especially! Love the cinema room particularly!!
I just moved into The Rheingold last month, GPM really smoothed the way as far as easily and efficiently helping me sign the lease electronically while I was out of town and getting me my apartment keys for my move-in date. Very clear communication and kind people!
Fire Alarms go off at the most random hours. It'll wake you up, give you a panic attack, and then it’ll happen again with 0 explanation from anyone anytime.
Live in one of the JC properties and it’s been great so far! The staff maintaining the building is great and the front desk associates are all so helpful and lovely. Pessy from GPM was extremely helpful and responsive during our move in process, which was seamless!
Goose Property Management has been fantastic to work with. From the smooth move-in process to their quick resolution of any maintenance issues, they’ve made living in our apartment stress free. Their team is friendly, efficient and always goes above and beyond. We are very happy with their service!
Very easy access prompt service
I’ve been living in a GPM building for less than a month, and so far, communication and responsiveness have been good. However, one concern I have is that there is a gap in our backyard that is visible to anyone passing by. I raised this issue with management, but they told me it’s our responsibility to cover it up. I believe the property should take care of this, as it affects our privacy.
Great experience so far since moving in a month ago.. great communication from management. Clean building
Lovely building! I miss some of the amenities that used to make it stand apart ie coffee machine in lounge. The Porters and Supers are great! And, happy to have a balcony and gym.
Horrible management. The building I live in has walls thin as paper and you can hear the weights crashing from the gym at all hours of the day and night which violates the lease agreement section that states quiet hours are from 11pm-7am because there truly are no quiet hours. It’s impossible to get them to do anything about present issues and you need to keep bothering them for a response. They also barely read your emails so i end up repeating myself 50x because they ask questions that were clearly already stated. Very frustrating.
I have lived in a building managed by this company since 2021. They have a great system in place for handling maintenance requests and lease renewals, and are always very prompt with their responses. The property is definitely well managed/cared for by Goose.
We are very happy with our apartment and the building. But the fire alarm has gone off a few times
They are ok. When we moved in, they were very unresponsive about setting up the move-in, and we ended up having to pay our movers extra to store our stuff overnight. The apartment also had a massive roach infestation when we moved in. But since we’ve been in the apartment they have been a bit more responsive, and the apartment itself is nice (once we got rid of the roaches).
Excellent! Professional, responsive, and accommodating. Thank you to the Goose team for making us feel so at home.
Have been a tenant for 9 years and things are going well!
Goose Management is as horrible as a property management company can get. (10 Montieth St). Horrible experience with moving in, the apartment was not ready and the keys were not ready on the move in date as well. The buildings themselves are deceiving. They look nice, but the more you live there the more you realize how cheap everything is. The “amenities” mostly the gym and laundry room are hardly working and are methods for management to steal your money. The building staff is atrocious and understaffed and lets random people in without checking them and extremely long waits for packages. Up…
Goose Property Management is a great place to live. I love my apartment and all the amenities throughout the building. Mrs. Pessy is awesome as well as others in the office. I totally appreciate the corciege for their help and protection. Carlos is the best as are the others. I'd recommend Goose Property Management to everyone it's a unique place to reside.
Great Service, Friendly Staff, Pessy was extremely helpful across many matters and made our stay seamless!
Great experience with Goose Property Management. I lived in Halo LIC for over three years. Very responsive and professional
Upon moving into my apartment managed by this group, my girlfriend and I were verbally harassed by our own neighbor with homosexual slurs, we reached out to the property management to get us away from her while staying in the building. At this point we knew of multiple units still available and they refused to move us. Additionally the neighbor has been a huge noise disturbance after hours and the management has done nothing to address this despite us reporting it multiple times. On top of that the same neighbor has started multiple fires in the building, where emergency services had to come a…
I’ve never been so frustrated with a management company. They’re never open or available. Everyone’s constantly on holiday or leave and it makes no sense that no one is available when needed. They cheap out on not having round the clock front desk people only for members of my building to be in altercations and the police calling me to be let in the building. This is a HORRIBLE management company and I hope they realize people are actually living these buildings. It’s vile and inhumane. Most importantly, when you complain about other tenants’ behavior, they offer no help or support no matter t…
Good apartments
Nice new build in a quiet neighborhood yet it’s close to the ferry and the main area of Astoria. Apartments are new build and very modern with nice finishings. Could use some more on site workers (maintenance etc)
I’ve lived here for a month now and could not be happier, absolutely love the building and think that it’s a great place to live!
I have lived in a building managed by Goose for 6 years, and have nothing but good things to say about them. The building is taken care of down to the last detail; daily cleaning, broken things fixed, same day response for issues within apartment... you really couldn't ask for more from a management company. Goose spoils their residents :)
My experience with Goose Property Management has been positive from the beginning. The team is very responsive, professional, and always understanding. The building team is always at the top of their game.
Good service, and communication as well
Beautiful building, management is great.! Highly recommend
Thoroughly enjoyed living in one of their buildings!
Great management extremely responsive! Love the building it definitely lives up to my expectations! I would only work with this company if I need a new rental property! 10/10
Goose does a good job of being responsive and taking care of the overall building and amenities. Would recommend highly
Sharing from the Bevel LIC— I moved here taking the risk & chances of what I’ve read online from a whole different city. And believe it or not, the jump was well worth it. I love my cozy apartment, the doormen, cleaning staff- all very friendly and accommodating! Neighbors don’t make noise, areas are always clean, laundry and wash is always available and I have everything a step away from my building, including access to a bunch of trains.
I’ve been living in one of their properties for the last few years and it’s been great. They’re responsive, helpful, and our apartment is safe.
Goose is very responsive and well staffed. There is almost always a doorman on duty, the package room usually has a dedicated employee for most of the day, and I believe there is a dedicated superintendent for the building.
I appreciate the responsiveness of the management company during my time as a tenant. Whether the issue was small or significant, they consistently addressed my concerns and resolved problems promptly with the assistance of the building superintendent. However, I was disappointed with the frequent rent increases and additional surcharges applied to the building, especially given the financial challenges many renters face in an expensive city like New York. As someone in a rent-stabilized apartment, I found it increasingly difficult to manage the rising costs, which ultimately influenced my de…
It’s okay… a lot of problems come up with the building but they’re fairly timely with resolving. But there are a lot of issues that come up.
I have lived in 10 Montieth for almost a year, and I have loved living here! The building is awesome, and management is very communicative. Highly recommend!
Good experience with them moving in. Small hiccups but they took care of it. So far any time I have needed to contact them they have been very quick to respond and solve my questions. Really appreciate them!
I love living here! My girlfriend and I have now been living here for a few years. What originally caught my eye was how modern everything is in this building. My favorite part about living here are all of the wonderful amenities, such as the basketball court, rooftop, gym, etc. The staff are always so nice too! I enjoy the convenient location as well, as it is extremely walkable to several stores (including a Target and Trader Joe’s!) Anyone would be lucky to live here. Christine
Doormen/super is very good, but sometimes doormen step away for a while during the day and it's hard to get packages.
Best cleaning staff I have ever had. Team is very hard working and consistent.
Overall have had a good experience with Goose PM - anytime I had to submit a maintenance request ticket in my building, within a few hours or at most a day it would be answered / fixed. Never had any issues thankfully!
Great experience love our maintenance too at Bergen street!
This is a great building if you like spending 9hrs doing laundry and getting email complaints about shoe racks and also don’t mind a management that doesn’t pick up the phone and enjoy submitting tickets online hoping your issues get resolved in a couple days or maybe a week. I spent half a month without heat and electricity— it was a very unique experience!!! Also if you’re into hallways that smell like someone is hiding a dead body this is the place for you! My favorite thing about this building is goose property management. I wonder if I’ll get the $15 they offered me to write this google r…
Goose just sent me an email asking to leave a review in exchange for a $15 Amazon gift card, so here I am. My parking agreement never got re-signed during my lease renewal. I had set the parking charge on auto-pay from the beginning so I don't have to think about it. 8 months later they send me an email admitting they had just now realized the parking agreement was not properly renewed, and that my account was not being charged the entire time. Now they're asking for 8 months of parking payments to be back-paid and they added the balance to my account. I've expressed my concerns to them and n…
Moved in the middle of October. So far everything is going well.
I've lived in a building managed by Goose for 4 years now, and I've found them to be helpful and responsive whenever I have reached out for assistance. The super always arrives promptly when we put in a request for maintenance. The staff who work in my building are great, too!
Awesome management company. Helpful, always responsive, and willing to help tenants with any issue. Love them
I’ve had a great experience living here. The apartment itself is spacious and well-maintained, the building is generally quiet and clean. The only reason I’m giving it four stars instead of five is that moving in was hectic- It’s a great place to live, and I would definitely recommend it!
Management is great and very responsive. I’ve had many problems like losing keys be resolved instantly.
Management is timely and responsive. Building is maintained cleanly and with minimal issues.
I've lived here for two years, and it's been great. The amenities are nice, and the staff is always friendly and helpful. Highly recommend!
I been renting with Goose property management since 2019-amazing staff. Have not had any issues what so ever. They are extremely helpful and on point! All questions, concerns and/or tasks submitted are answered and resolved within 24hrs or less. Thank you all!
Great experience. Super friendly staff. Super quick to respond over emails too and are extremely helpful in providing the right building resources.
Goose property management is really great, staffs are really helpful,they are always there when you need them , maintenance keep the building clean, Best experience ever so I am and always will recommend goose property management.
I have had a good experience so far. The team is available to help out in case of any emergency and/or maintenance.
Love living here, management is helpful and answers inquiries quickly.
Goose management is super helpful and responsive regarding anything to do with maintenence at one of their properties: "the Halo." They're super helpful in resolving all issues.
I'd like to see a bit more from the Building Management. I think they can do more to address issues tenants have such as trespassers, noise complaints or cleanliness. The staff within the building (e.g. Super, Doormen, Porters) are super friendly, responsive and wants to do the right or helpful thing. There are unfinished areas of my building and think management should not have left it unfinished for 4+ years.
Since living in the rheingold for almost 2 years, management has been responsive and helpful. They have also taken my concerns/issues seriously which has been a relief.
The on site crew is amazing. Always super helpful and kind. Building is always kept clean
Goose Property Management has been very proactive with any issues I encountered while leaving in one of the buildings they manage. Thry are very responsive via emails and/or phone calls. Highly recommended.
Quick to respond, and gives ample notice regarding building and lease updates.
Moving into Northern I was the worst decision of my life. Unfinished building (gym, laundry, electricity down for first several week), unreachable management (have to call an average of 5 times to reach someone, waited 3 hours in lobby on move-in day), and have heard the majority of the tenants had their move-in delay pushed by several weeks. I was also misled by the Brookliv agent (who Goose partners with) on the rent price. The Super is great though!
Brokerage company they work with isn't transparent about units they are showing, and when you rent, there are loopholes they try to get past (advertised our unit had laundry in unit and did not). They said that it meant we could bring our own laundry machine as there was an attachment. When requesting for support in regards to maintenance, the live-in super is very unprofessional, closes the tickets without fixing the unit issues, and does not adhere to the times requested. Management has been notified about this but has not remedied the issues, so there are tickets that are not actually fixe…
Honest, Professional, and caters to the residents.Been a customer of Goose for over 7 years and they continue to deliver 5 stars of service!
Goose Management is great! Upon moving in they were very responsive when I emailed and called. They were able to answer all my questions when ever I needed them! And the super is be try responsive when I needed wifi installed. I also love my apartment and am very pleased with it.
Cigarette smoke smell has been coming through our interior vents at nights multiple times a week since October 2024. There is no way to escape it. Management has yet to take our complaints about this health hazard seriously, let alone take any action to resolve it.
Handyman Chris always does the job perfectly! He is very professional, cleans up thoroughly after doing the job and always offers helpful advice on future maintenance. I would highly recommend him for any home repair needs!
Thank you so much, Chris, for always being there to ensure everything in our apartment runs smoothly. Your quick responses and prompt fixes mean a lot to us, and we truly appreciate the care you put into making our home comfortable.
Do not rent from Goose. I have been in my apartment since May 15, and the building has missing features, The worst part is communication is almost nonexistent. I am working with Etty, Esther, and Zelda, who do not reply for months at a time. I have one message that was sent July 25 and no response until August 17th. They do not make my home an enjoyable place. I look forward to revising this review once they begin to show compassion.
Hello, this management company is horrible. I have been living in one of their buildings for ~6 months, and although the building is pretty nice, it's been one negative experience after another. 1. Improper explanation of rent credits for early move in that have resulted in higher per month rent than expected 2. One of the first tenants and they've dropped the rent $500+/month since I moved in 3. Blanket charge for utilities because they could not divide it up by apartment for the first 5 months. Charged over 3x what utilities have come out to monthly since being separated 4. Email responses …
I moved into a penthouse at 146 S 4th st. run by Goose Property Management and it’s been a nightmare. The heat has been down most of October, usual run around and excuses as to why. The Moxy Hotel is so loud … it unlivable from noon to 3 am Wednesday to Monday. The building refuses to improve windows and noise remediation or engage with the hotel in any way. Stay away from this building and the Goose Property Management.
Worst experience renting from this management. We had a safety issue in our apartment and emailed the management, didn’t hear from them for a week. And when they did respond, they responded to let us know that the office will be closed for another week and to try back later. We ended up hiring a contractor out of pocket to come and address the issue. It’s been two months since this happened, and still ZERO COMMUNICATION from this management regarding the issue. Would not recommend them at all!
I have been living in a building managed by Goose Property Management for a few months, and it has been a deeply frustrating experience. Before signing my lease, I was assured that gas would be available "soon," but as of now, there’s still no gas, and essential amenities are simply not functional. Additionally, I was told the electrical circuits would be split so I could pay my own electric bill, yet this has not happened, leaving me with a fixed bill instead. Communication with management is poor at best. Responses are delayed, and it’s rare to get a clear answer. I am often directed to an…
property management and realtors lie about amenities such as the laundry facility and grills etc that us residents pay for working. Lived at Astor on II for 3 months and they have yet to contact con Ed about setting up the gas line so we can use the laundry room etc but have the audacity to charge us a huge flat rate for it…very shady and they refuse to offer any incentives or reimbursement on laundry I have to pay to get done/picked up.
WeSpent 5 amazing years at the The Rheingold . Only good memories
This was my first time living in a building managed by Goose Property, and though my move-in was delayed, they covered all my hotel expenses. Pessy, in particular, was extremely responsive and helpful, providing clear communication throughout the process. Hannah w/ City View Living was also very communicative and pleasant to interact with throughout the lease signing process and through move-in. ***I did notice that some of the other team members at Goose Property tended to be less responsive to emails, but did pick-up phone calls - unfortunately, a few times I felt I was being given the runa…
Resident of the Northern II. The building just recently was opened with certain glitches just as a result of being a new building. The move in date was later than expected, but since I moved in, management has been responsive with requests and quick to take action. You can see members of management onsite on a daily basis in a supervisory role.
The sole fact that Goose Management has not responded to any reviews on here in over a year is a clear depiction of their management style. Negligent, unresponsive, apathetic.
Hands down the worst experience I’ve had with any management company. And I’ve lived in 9 different apartments in the NY Metro area. They try and cut every corner that they can. They do not have any efficient system in place for communication. So hard to get in touch with anyone at management!
Worst management company ever. They simply ghost you whenever you have a request or a problem to fix. Zelda, Esther, John, theyre all the same.
Terrible, irresponsible company. Ignored our tickets to fix our central AC for a WEEK this summer and when they finally had someone come, they said they didn't have the equipment to fix it and would come back next week. They said this exact thing the week before and did not get back to us after multiple emails and tickets. RUN AS FAR AWAY AS YOU CAN IF YOU ARE A TENANT.
BEWARE! DO NOT RENT FROM GOOSE! As a former leasing agent, I must say they are the most unprofessional, abhorrent excuse of a company I have dealt with. Besides the tiny, poorly maintained, roach-infested units they swindle, their management & employees are somehow worse! In my experience you will not be able to communicate effectively unless you ask to speak with a manager or you are talking them to court (which many of my former neighbors proceeded to do). Molly & Pessy we’re a nightmare to deal with as agents, but you won’t get much relief speaking to their supervisors, Zelda & Pearl. In my…
My move-in date was pushed 3 times with under 24 hours notice each time. I had to make last minute storage, rescheduling, and accommodation arrangements at a significant cost and inconvenience. Goose refused to reimburse me for expenses.
Well i had a review up here but they took it down. For 2 years in a row i had no heat for months during the coldest winter last year. Homeless and drug addicts run through the building late at night because theres no doorman. I literally slept in the library last winter for heat. Construction is horrid in the morning. Every morning its constant noise. Yes in december 2023 theres drilling every morning. I dont know where it comes from. I literally have never dealt with such horrid conditions in my life. My review shouldn’t have been taken down as thats my freedom of speech. Not to mention outsi…