MRE Property Management Reviews

I bought a condo in a building MRE managed. They were unresponsive to maintenance issues, didn’t keep records of building warranties, sub par repairs perform and when they were finally replaced they were downright petty, holding back account information for the building from the replacement management company and firing the porter in our building and not relocating him to any another building or helping him find work. It’s a terrible management company

Esty and the MRE Property Management team were compassionate and efficient landlords. We enjoyed everything about this company. Thanks again!

This has easily been one of the worst renting experiences I’ve had. Maintenance requests dragged on forever, communication was terrible, and it constantly felt like getting the company to do even the bare minimum was a fight. Toby was especially frustrating to deal with. Emails went unanswered, problems sat unresolved, and every interaction felt like they were looking for reasons not to help instead of just fixing the issue. It genuinely came across as if tenant concerns were an inconvenience. Now that I’m moving out, they’re trying to tack on painting and cleaning charges after everything e…

We’ve been living in a MRE managed building for a while, and our experience working with Yitty has been very positive. She’s super responsive, helpful and proactive with coordination.

Moved in 2 months ago and our property manager (Yitty) has been super responsive to the few small things we've asked about. An extremely welcome change of pace compared to previous property managers I've had in NY!

My building's property manager, Toby, has been fantastic during my stay. Toby is extremely quick to reply to any inquiry, as well as help resolve any issue you might have. If they are at all representative of other managers at MRE then you're in good hands 🙌.

Before mine got deleted, yall too my whole deposit then asking for more everytime I call up there shalove is no where to be found, if I didn’t have so much going on I would definitely sue this company 3.4 stars really needs to go to 2.0

Horrible management team. Things keep breaking in the apartment and they don’t take you seriously. Will ask for videos and photos over and over again for days but won’t send anyone to repair the problem. They told me not to wash my duvet cover in the washing machine as it might break it… why do I have a washing machine if I can’t wash my towels and bed linen ?

Esty's a wonderful property manager! She's always responsive, friendly, and helpful. It also helps that 641 E 28 is such a great building :)

I currently have MRE as my management company and I am very pleased with the service they provide to us as tenants. They are very responsive with repair requests and have a dedicated portal to submit them to. Our property manager Yitty always follows up the same day via email and handles our requests with efficiency and professionalism. They also have an emergency line where someone is always available on off hours. Last year our fridge broke down in the evening. Someone came within two hours to check the fridge. The replacement was ordered the next day and installed the day after. Would highl…

MRE Property Management has been amazing, any concerns or issues that I had it was taken care quickly and professionally. The building is always clean and safe. I most would like to give a big shout out to ESTY!!!!. She was a very big help with any concerns that I did have ( even tho it wasn’t much) but she was there. Thank you Esty for everything, I’m going to miss you.

I have been living in one of the MRE owned buildings for a while, and have never had any issues. Management responds to any concerns and questions quickly and effectively . Esty is also great and does anything in her power to make her tenants happy!

2 years as a tenant. Very responsive & attentive to tenant needs!

Been a tenant for 4 years now. Management is awesome. Yitty is always responsive. Building is always clean and safe. I am very happy to be living in this quiet community.

moved into a building managed by esty a few weeks ago. our requests are taken seriously and dealt with very fast, esty puts in great effort to communicate. yesterday i accidentally tossed a shirt into our trash bin and down the building’s chute so i sent an email to esty at 11pm for any chance it was retrievable. she called me the next morning, contacted the buildings porter. despite our language barrier, victor took 30 mins out of his day to dig through trash with me. he was kind and sweet, gave me gloves and made sure i was warm. i was ready to take the loss but victor suggested we check the…

I moved here in May of 2024 from Atlanta. I didn't know what to expect for my first apartment experience in NYC. Esty was great! She is very responsive. I have not experienced any issues with the management staff at all. This was a brand new property when I moved in and they keep the property Very Clean and maintained! They have recently made some minor upgrades to the entrance, which was a nice touch. The staff is very friendly. If you are looking for a great centralized place in Brooklyn I would recommend this property.

Toby is great. Responsive, helpful & professional. I’ve never had an issue getting things serviced in my apt. In fact it’s usually same day service.

I have been living in a MRE managed building for some time now and Esty goes above and beyond when i reach out to her in regards any issues in my appt.She always gets back to me and is there to help in a very positive way .Keep up the good work

I have lived in an MRE building for over a year. The property manager Esty was always very responsive and helpful, when any issue (big or small) arose. They were easy and proactive to work with in terms of lease renewals and move-ins/outs. I'd recommend an MRE building to other renters in NYC.

MRE is very unprofessional with poor communication and lack the qualifications necessary to manage property and communicate with residents. For example, MRE host our resident meetings and say it is impossible for them to email calendar invites that are managed by them. They lack the understanding of email and calendar software to send calendar invites that they can update as necessary if the link, date, or time changes. They expect everyone to create their own calendar invite, save the video links, and manage the date and time. It is very convenient when attendance is low for meetings that…

The absolute worst. I wouldn't wish my enemy to live in a building managed by this management company. They do not care about doing their jobs. They take forever to address maintenance issues. A broken down elevator can take 2 to 3 days to be fixed. Gym equipment can take weeks or months to be fixed. If your key fob stops working, good luck, you'll need to wait days for it to be repaired. When I notified them I would be moving out they sent realtors to my apartment without notifying me, which is incredibly unprofessional and unsafe. Before you rent an apartment in NYC, ask about the mana…

My first apartment with MRE property 2 years and it was the best i officially decided to renew for another 2 years in my building due to the outstanding responses and care we get for 52nd street no bad review ! Simply amazing

I've been a resident in a building managed by MRE for nearly 2 years, and I can only express positive sentiments about this company. Their responsiveness and communication are excellent. Any issue I encountered was promptly addressed, sometimes within just 24 hours for maintenance requests. I highly recommend MRE for anyone seeking apartments in the area. In my opinion, they are the best management company I've ever dealt with – a truly exceptional experience.

Been living at 238 Tompkins Ave for over 3 years, and I must say, Having Esty as our management made our stay a lot more pleasant and enjoyable. She took really good care of me and my partner when issues came Up and she quickly fixed them for us. Definitely going to miss this place and this wonderful management team. Thank you Esty for everything!! We really do appreciate it ☺️

Esty is an angel! She was always so understanding & easy to reach. I loved having her as our property manager. Couldn’t recommend MRE more!

This is my first time renting in NYC and I’m happy that I rented with MRE! They’ve always been so quick to respond to any issues I had, always resolving within a day. For example, I thought I had a gas leak in my apartment but wasn’t totally sure, so they sent someone over within just a couple hours just to grant me some reassurance (and everything was fine!). Very quick to respond via email and call as well. Helpful and kind people :)

Worst experience of a renting I've ever had. From the onset of the lease, there was no running water, we had no stove ( had to wait months to get a stove installed), and then 4 months after moving our entire apartment flooded with raw sewage giving me double pneumonia. We were assured that we would get our security deposit back but 1 year later there is nothing. Every time I call Este hangs up on me, and my emails have been blocked. I have been forced to call the Attorney General to submit a formal complaint. Do you not rent from these people…. Editing after response: I have written confirmati…

Best management ever!! Great communication and great service!!! Highly recommended 👍👍

Great Managment, highly recommend. Had 2 maintenance requests, both completed within the first 24 hours

Terrible management. Last winter, they left us without heats for weeks. This year, they gave us a malfunctioning stove with a gas leak, and then “replaced” it with an old, cockroach infested appliance. Bugs are jumping and crawling all over our home, and management is ignoring us after some fake solutions. Do NOT rent from these people. Incompetent maintenance and management!