Nieuw Amsterdam Property Management Reviews

I’d like to share our experience with Nieuw Amsterdam to save you a year of frustration. My daughter and her girlfriend shared an apartment for their very first in NYC after leaving a dorm that was being renovated. It was such a terrible experience for us all. I really wish we had paid more attention to the reviews. There is hot water availability on occasion. Please believe me when I tell you that we all reached out to management repeatedly through email, text and phone calls. They lied about repairs to the boiler for an entire year. They also told my daughter to text a custodian if sh…

We lived at 25 E 67th for a few years and had a great experience with management. They were quick to support us on any issues, always responsive and on point. One thing that stood out: two years after we moved out, we needed a copy of our signed lease for a residency matter, and Julie kindly emailed it over without hesitation. That kind of follow-through is rare. Highly recommend.

Worst renting experience in nyc!! Terrible management and upkeep of buildings. Avoid.

Extremely unhelpful staff, if you are lucky enough to get into contact with them. They shut off my internet with no notice and even after getting confirmation from spectrum and pulse living that the property managers are the only ones that can turn the wifi back on, they continue their narrative that I need to deal with pulse living to get it back on.

983 Metropolitan ave, Situation is horrible, they neglect and ignore us completely. Let us live in these conditions, how is it possible that they can get away with this !??? Someone help

If you know what's best for you dont move here even coming from a shelter I have been assaulted harassed property management never once even try to get this despicable people out the building I had 3 rats living there 3 years of no repairs nasty disgusting mental tenants property management never responds send wrong rent bills

They refused to give me the keys to my unit after I have paid 1 month rent + security deposit. Look up the units they manage and don’t rent from them. It’s only a matter of time till the company shuts down given the amount of lawsuits against them.

Unresponsive company, doesn't manage properties well (no heat, pests in building). Don't sign a lease with them.

81-10 135th Street, Briarwood, NY 11435 Severe Neglect & Uninhabitable Conditions Living in a building managed by Niew Amsterdam Management has been an ongoing nightmare. They consistently refuse to make proper repairs and instead do the absolute bare minimum, if they respond at all. Our apartment has had rodent and roach infestations, which have been reported repeatedly with no meaningful resolution. This is especially disturbing because I have children, and these conditions are completely unacceptable and unsafe for a family. Our microwave has been broken since September 2024 and has never b…

No hot water, no heat.( Every other day). Extremely low water pressure. Service is horrible.

No responses , they do not care, and feels like they are pocketing money ,everytime cityfheps sends them payments they cannot find them or they tell me go back to city fheps to reissue them which they should be doing because they are the management.

81-09 134st Briarwood NY 11435**** Pay More Somewhere Else Avoid This Place at All Costs – Worst Management Ever This is by far the worst management company I’ve ever dealt with. • Unreliable Management: They are not trustworthy and constantly try to sneak in extra charges with your rent. Always double-check your statements. • Superintendents Are Useless: They are unhelpful, dismissive, and will tell you they’re “off the clock” when you need assistance. Don’t expect them to ever show up the next day either. • Terrible Customer Service: If you call the office, be ready to stay on hold forever.…

Never give back deposit. Never rent room from this company！

Not timely in responding to any maintenance issues. Horrible communication. Would avoid if possible.

Julie Rosario ignored our emails, maintenance tickets, and phone calls to fix a leaking and broken dishwasher for 7 months. She met each follow up with no urgency, unprofessional responses, and misleading timelines on a fix. Don't put yourself through living at one of Nieuw Amsterdam's properties.

Terrible management company. Unresponsive. Multiple floods, many housing violations. Would not recommend to my worst enemy.

I have never taken the time to write a negative review, but Julie Rosario is truly one of the most unprofessional, incompetent, and dishonest people I have ever been forced to interact with. I lived in one of her units for 2 years, sent many ticket requests for help that were never answered, and quite frankly I have never spoken to Julie after 50+ attempts to get in touch and resolve issues. The fact that she is representing Nieuw Amsterdam as a property manager is humiliating for the entire company. Julie's neglect carried through 2 years of me as her tenants and she has tried ignored my requ…

New Amsterdam Properties: Neglect and Mismanagement at 345 Convent Ave As the Tenant Association at 345 Convent Ave, we are compelled to express our deep concerns regarding the ongoing management and maintenance issues under New Amsterdam Properties. Despite repeated communications, there has been a consistent lack of responsiveness to critical issues that significantly impact the quality of life for all residents. Key concerns include: Persistent Heating and Hot Water Issues: These essential services have failed multiple times, particularly during the cold months, with slow or no response …

Attention! This organisation is the worst management company I have ever faced in my life! Please never sign the lease with the Nieuw Amsterdam Property Management. And please read real comments, not fakes.

Do not ever rent with this leasing management. My remain and I have been dealing with mice the first three months of living here and whenever we call the superintendent, he lied and gaslit us to think that we were crazy. We only fix the manners when we call their own exterminator. Also, there are two homeless people that live on the rooftop of our building and management won’t do anything about it. Not only have they left trash all over our hallways, They also use our staircase as the bathroom. This place will scam you lie to you and make sure you’re not safe at home.

Please seriously reconsider renting an apartment under this management company - really, truly, don't do it. It's not worth it. there has been a leak in the piping above my apartment since before I moved in, which I found out about when my ceiling collapsed two months after I moved in. It's been almost a year and the leak has not been fixed, the ceiling is still leaking, and they are completely unresponsive to my requests for repair. My heating doesn't work either for the second winter and they have not fixed that in the year I've lived here. I've spent a lot of time and money trying to heat m…

Love these guys! Prompt, easy to deal with and most importantly - I absolutely love how well kept is my build lobby and exterior and how quick Dino and Ruby are with the small repairs we needed to do. The online portal for payments and maintenance tickets is so easy to use and handy! Helps me keep track on things in my finger tips!

Zero stars if I could! Nieuw Amsterdam Property Management is a complete disaster. Mice and cockroaches everywhere, mold creeping up the walls, and strangers barging in to smoke! After a year, our washing machine was broken, and they couldn’t be bothered to fix it. Locks changed without warning, broken doors, and they had the nerve to turn off our heat and hot water without any notice! The building’s door was broken for months, and dealing with Lucy Rodriguez and Chay Brito was a nightmare. I even contacted HDP, and they did nothing to help! They lost our checks in 2021 and only “found” them …

STAY AWAY FROM THIS MANAGEMENT COMPANY AT ALL COSTS. I WOULD GIVE ZERO STARS IF POSSIBLE. I HAVE NOT ONE KIND WORD TO SAY ABOUT JULIE ROSARIO AND THE MANAGEMENT TEAM. THEY SHOULD BE ASHAMED OF HOW THEY MAKE MONEY OFF OF PEOPLE WITHOUT PROVIDING THEM WITH THE BASIC LIVING CONDITIONS. 1. Slumlords, all buildings owned by this management company are poorly maintained. They look okay when you're viewing but once you move it your realize nothing works and it's disgusting. 2. Building was infested with cockroaches for MONTHS, couldn't even receive mail. God forbid you got a package delivered, if i…

Avoid renting for units that are managed by Nieuw Amsterdam Property Management. Management is incompetent and move at a snail’s pace.

Would give zero stars if I could. Can’t fix a simple intercom system. Julie and Adi will defer you constantly to others and never offer their help. Avoid a property owned by them at all costs. Would give zero stars if possible.

Wish I could give 0 stars. Truly one of the worst experiences of my life as a renter has been corresponding with Julie Rosario. Julie Rosario and the rest of Niew Amsterdam Management are nothing but soul-less scammers. Our apartment (454 W 22nd St.) was broken into while I was home alone because the door to the building was disarmed. Julie & Phil refused to provide any kind of security footage to aid in the investigation. As it turned out, management had screwed our door handle on the wrong way around which allowed people to easily enter our specific unit. The door to our building remained un…

I WOULD NOT RECOMMEND THIS BUILDING TO ANYONE THEY HAVE CAMERAS THEY DON'T WORK TO CHEAP TO GET GOOD CAMERAS ON TOP OF THAT THEY HAVE VIOLENT PROBLEMATIC PEOPLE THAT LIVE IN THE BUILDING THAT THEY KNEW WERE ISSUES WAIT FOR THINGS TO ESCALATE BEFORE THEY DO ANYTHING ABOUT IT super don't do anything maintenance don't do anything

Disorganized and does not abide by lease agreement. I recommend avoiding renting from this company at all costs.

Im still waiting for my deposit since august 2023 hilda aponte is terrible yells at me everytime i call her now she doesnt even pick up the phone

The textbook definition of a slumlord. No heat. No hot water. Rats. Roaches. illegal apartments that go against certificates of occupancy. Owners consistently violate the terms outlined in their lease agreement. Property management staff all seem incapable of basic human decency or common sense.

Still attempting to collect my security deposit 6+ years later. Anyone else that has had a similar experience, please contact me as I intend to pursue more serious actions given what is clearly an organization lacking all sense of morality. I already won the max amount you can win in small claims but these low lives make you chase them for years to collect.

I recently had the unfortunate experience of residing at 307 W 29th St/ Nieuw Amsterdam Property Management. Regrettably, my time there was marred by numerous unresolved issues that significantly impacted my living conditions, safety, and overall well-being. The intercom system, a crucial element for buildings with 8 or more units (and this one boasts 18), was persistently dysfunctional. Despite multiple complaints and follow-ups, the management failed to address this violation of the warranty of habitability. My attempts to communicate with the management were met with unresponsiveness, leav…

This management company is the 2nd or 3rd to take over out building. I must say in the beginning Yvette was very helpful. Slowly, I noticed how fast it changed when it comes to communicating with this company. I have been asking for years and years and years of old and new management to repair the windows in my apartment, they were old defective windows that were used to replace the old originals. I have reported to management, 311, HPD(who came and inspect and deemed windows in need of repairs). The super came and cut a whole in the all and it been covered with green tape ever since. This wa…

Julie Rosario is a rude human DO NOT MOVE HERE I PAY $3000 a month ITS RAT INFESTED They do not fix anything for you. The only time Julie responds is to be disrespectful They do not do background checks on tenants so you will be housed with dangerous people My packages have been stolen several times Management does not care They are unreachable most of the time My refrigerator does not work There is no Elevator Do not bring furniture the mice are everywhere Edit: The intercom does not work so there is no way to let deliveries in or visitors. When I asked why the cameras are not working Julie s…

This company needs to shut down. I live din 338 w 49th. The worst management. Delayed response in everything. the staff and management are only nice till they want money from you but suddenly turned out to be so rude when my apartment needed fixes like washing machine was broken, flush was not working( I have been using public bathrooms ever since I moved), lights needed repair, rat in the apartment and what not! AND THEY DID NOTHING ABOUT IT!!!!!!!

Really really awful company, their properties are in total disarray, they are almost completely unresponsive and never really respond to complaints about very serious issues like pests, people breaking in, packages being stolen and the intercom not working. They are terrible!