Premier Management Associates Reviews

This is a HORRIBLE property management company! I've worked with many property management companies through representing community associations. This one is by far the worst company. I submitted a repair request in early 2025 and, after more than one year of repeated follow-ups, the issue still has not been repaired. Management continuously delays action with either silence or excuses while the condition worsens. Homeowners are expected to comply with rules immediately, yet the Association fails to meet its own maintenance obligations, ultimately forcing the homeowner to pursue legal action o…

I had a very disappointing experience with Premier Management while they were managing my property. One specific issue involved a shared/common electric meter. This was not a billing or financial dispute — it was simply a matter of requesting proper investigation and a timely response. Despite providing all the necessary details and documentation multiple times, there was little to no meaningful follow-up. The core concern was not the complexity of the issue, but the lack of responsiveness, accountability, and basic problem-solving. Communication was slow, unclear, and ultimately ineffective…

I once owned a home at the four seasons in Mapleton I paid my HOA in full and closed 4 days later this was last year here it is today and I have not received my HOA they claim they mailed it to my old address and assumed I had my mail forwarded but I didn’t my attorney made sure along with my realtor and myself gave them my new address but they still mailed it out to my old address now I’m getting the run around on the guy who signs the check is away will be back next week they r soooi nasty and don’t care about anything or anyone I am soooooo happy I moved out of that nightmare it is like liv…

This organization is extremely shady. When they took over as management group, my urge was to sell my property, and I'm very close to doing so now because so tired of dealing with them. Between the constant threats of fines/fees, the yearly increase in condo fees (more than 70 dollars more per month over the past 4 years), additional quarterly charges for 'power washing' (isn't that part of what condo fees are used for? 🤔) and generally terrible customer service - I can't say one good thing about their role. Somebody needs to investigate this company.

WORST MANAGEMENT ASSOCIATES EVER: RECENT EDIT: Exactly my Point is, it took over year for you to reply here. thank you for proving my point correct. My experience with Premier Management Association has been nothing short of a nightmare. If you're looking for an HOA that treats its customers poorly and mismanages your community, look no further than Premier Management Association. From the very beginning, communication was abysmal. Trying to get a response from anyone at Premier Management was like pulling teeth. Emails were ignored, phone calls went unanswered, and when I did manage to spe…

Absolutely the nastiest company. The woman I spoke with yesterday whose name was Debbie was downright rude. They don’t honor previous agreements and after paying them in full year by year, there was a price increase unaccounted for so I would owe sooner. I receive the bill after the late fee is already applied and apparently the death of the homeowner from just last month is not even a feasible reason to not pay that certain late fee. There was no condolences or sympathy shown whatsoever to top it off. She literally said, “ If every single time someone was sick or died we waved late fees the…

I live in Montgomery woods, one of the properties they manage. I reached out about my front lawn multiple times. The HOA is responsible for the lawns and nothing has been done. I legit have a dirt/mud lawn and pay a hefty monthly fee. It’s been like this for 2 years. They don’t care. All they keep saying is the landscaping company will be seeding in September. Throwing seed on top of mud isn’t gonna allow lawn to grow. Please reach out if you guys would like the opportunity to rectify the situation.

They've recently taken over a property that my family and I live in... Let's just say that while there were some positive changes (laundry machines are new, etc.), there are persistent problems, even as the rent continues to go up. Specifically, the service elevator of our building (the only one that goes down to the basement/laundry room) has been broken for at least 3 weeks. And the electronic access to the building itself that you can use via app has been ripped out of the wall, with no ETA on when it can be fixed... Awful.

Truly dishonest company. Does not care about their tenants. Zero communication with tenants and on property upkeep is very low. This company is like a pyramid scheme, just teaching their employees how to continuously screw people over. “Premier” being in their name is LAUGHABLE considering everything they do is far from it.

There should be a Double Zero!! My father lived at Whitney Hall for 25 years 425 Selby and just recently passed away. I have been attempting to.retrieve his important mail since May, and I have to retain legal representation as I haven't heard from anyone to assist since Brandy left to another location and stopped corresponding to resolve.this matter. This is completely unacceptable non professional and disrespectful!!!!!(.)