West of Hudson Properties Reviews

DO NOT RENT. I am a tenant of one of their Philadelphia apartments and we have been with a broken air conditioner for 2 months now and they have not responded back to any of our calls, emails, or maintenance requests even though air conditioning is listed as part of the unit in the lease. We have also had broken showers without any water that they also took 2 months to fix.

They will ignore your maintenance requests and leave you without heat / AC for months without any updates.

Do not rent from them. They do not fix anything and will ignore your service requests. They do not have a superintendent assigned to their buildings.

DO NOT RENT FROM WEST OF HUDSON PROPERTIES! My unit flooded less than month of me moving in because they don’t have the piping insulated in NJ of all places. The building is DIRTY and smells like old water and mildew. Maintenance requests don’t get responded to in a timely manner, when someone does finally come, it’s always a botched job. Management doesn’t answer or call you back, specifically the GM Tiffiny Andino. I signed an 18-month lease and my unit has flooded 4x in 15 months of me living here. I was without use of my shower, washer/dryer, and dishwasher for almost 2 weeks. There’s wate…

Truly my opinion and experience — Unethical Management I could give this place zero stars, I absolutely would. Please do your research before renting from this company — especially Verde at 873 Communipaw. The management is as unethical as they come and shows no genuine concern for tenant wellbeing. Since moving in, I’ve had items stolen from the lobby (“the cameras couldn’t see from that angle” was their response), my heat broke during the coldest days of winter with a three-day delay before a reply from Maria, and my floors were scratched before move-in. On my very first day, something fe…

READ BEFORE YOU RENT THIS PROPERTY . This property deserves below zero . We were living in 2 bedroom apartment and we moved out of the apartment beginning of this month . We talked to someone called Maria , and we wanted to move to one bedroom apartment . She first said they have available one and she’ll call me back . I called her again she didn’t respond then I called her after almost 2 weeks she said they don’t have the unit available now . We said okay we’re moving out . We’re living in a different state now and I keep getting mails about outstanding balance of $3090 when we don’t even liv…

Please do not rent from ANY of their properties - I have lived at 520 cliff st for over 5 years now and have been severely disappointed by the management’s neglect of this property. The maintenance and communication are non-existent - renting from here is a nightmare - Recurring water leaks in the garage, gym and several apartments and bathroom in public spaces, have been ignored for weeks, leading to mold growth. Multiple tenants have even showed up to the physical office in Hackensack to complain and nothing is ever resolved. They manage over 200 buildings and DO NOT CARE ABOUT ANY OF THEIR…

This management company is truly the worst, they hide details in the leasing contract, they fail to handle service tickets unless you bombard them with calls & emails about the lack of professionalism. They fail to support on tenant to tenant issues like noisy neighbors they refuse to handle it at all. This company is horrible, their maintenance team sucks and they all lack professionalism SAVE YOUR TIME & MONEY

West Hudson Properties has been a living nightmare. Since I’ve lived here I have been harassed by staff, the super, etc. I had to contact the state to get management to fix the issues. Clogged toilets, water damage, broken windows, consumer fraud, etc.

Lots of lies and problems with apartment from my understand and experience. Also sold building and the new company raised my rent without my signing or agreement, and this company ignored my request to provide a lease copy. Also cheated me on water bill and charged me more than my usage. Not cool

Don't rent from 168-170 S Clinton Street EO NJ 07018. I went a whole winter no heat or hot water, they don't fix anything. The building is currently without water. When you hold onto your rent because they fix nothing they send you to court.They will make up bogus charges so they don't have to give your security deposit back. The apt I rented was clean when I left they only had to paint. There's rats, roaches, and bed bugs. Renter beware DO NOT RENT FROM THIS COMPANY YOU'LL REGRET IT!!!

Overall complete lack of communication. They charge me an additional $550 for items that were not disclosed in the initial lease. This company will find ways to charge you additional monthly fees and take it out of your rent payment if necessary.

They never answer I been a tenant for years just recently been calling and emailing for over 2 weeks for an issue and no answer or call back. The worst.

This company does everything it can to not take care of their end of their business agreements. You can't get in touch with management, at all. The utilities to our building have been cut off multiple times due to West of Hudson not paying their bills. They wouldn't fix a shower for eight months. Our outside door would not latch for 2 months last summer. Currently, our A/C has been out for 3 months (since March, it's currently June) and they refuse to fix it despite tenant health issues with heat. Garbage disposal never worked. Appliances break and sit unfixed for months, only to be replaced w…

ZERO STARS THIS COMPANY SUCKS AND IS ABSOLUTELY THE WORST! DO NOT MOVE INTO ANY OF THEIR PROPERTIES. They don’t like to fix anything and they don’t care, I’ve been waiting for maintenance to come fix a shower rod since OCTOBER 2024, I had to threaten them with calling the fire marshal because my door knob kept falling off leaving me trapped in my apartment. NOW there are squirrels in my apartment after they chewed through the wall and still no one has gotten in contact with me about fixing the issue when maintenance has been dodging my calls and saying that they will contact me. They’ll waste …

This place literally sucks!!!!! They DO NOT answer the phone or respond to emails. I literally have been trying to contact them for me to submit payment of assistance and they don’t respond to me (tenant) and or the place attempting to help me. Gabriela, Tiffany and all leasing agents do not answer ever. The maintenance does not come out, I had to have someone outside to come fix my dishwasher and pay out of pocket because no one ever came out. They are not helpful at all.

Acabo de mudarme a su nueva propiedad en Plainfield: excelentes servicios, piscina, gimnasio, etc. El edificio está limpio y los inquilinos han sido muy amables.

I’ve lived in their Jersey City building for 3 years now. Everyone is helpful to me, no complaints!

Save yourself the headache and find somewhere else to live—preferably somewhere that isn’t managed by this company. It took them *four months* to fix my apartment door, and at times, I was spending over an hour trying to get it open. When they finally came to address it, they showed up ridiculously late, and after I explained the issue, they arrived without a new lock—leaving my apartment unsecured and wide open. Now, I come home to a clogged sink, open a ticket, and they just close it without fixing anything. I’ve called every number they have, but no one ever answers. Even when I leave voice…

Terribly ran company. There is no one to reach out to for issues or concerns. All calls, emails and requests fall on deaf ears. This is an honest review, SAVE YOURSELF THE FRUSTRATION, DO NOT ENTER AN AGREEMENT WITH THE COMPANY FOR ANY OF THEIR PROPERTIES

Can't get maintenance into my unit I can't get ahold of the property manager or leasing manager maintenance department don't know what they're doing they came into my unit and took apart an outlet and left it apart had to fix it myself I'm putting my own money into my own repairs and they don't want to pay back what we put into the unit

This is the WORST property management company you’ll ever have to deal with. I’m not the type to leave reviews on businesses (you can check my profile) but I had to for this one. Please don’t waste your time and money with these people. They are inhumane, inconsiderate, incompetent, unprofessional, bad communicators. THEY WILL GIVE YOU HELL and play victims when you get frustrated.

Living here now, they don't respond to my service requests. All my appliances have been faulty, the ones they replace are with even older ones. They do not correspond with any issues I have. The worst management company I have ever dealt with. Not to mention their buildings are only cleaned once per week, just the floors. My apartment was disgusting when we moved in, broken door handle, extremely grimey, and just overall unpleasant.

I’ve been here for 24 years. New people call maintenance n they have someone working in their apartment within a week. Mind U, THEY just moved in! I have called maintenance several times in the last 6 months n they always say someone will call. They never do. I have needed the water leak stains, mildew in the bathroom taken care of. I can only clean it to an extent. The tub/shower caulking redone. Mildew all around it. Call the city they do nothing. They tell me they’ll reach the owner. Here I am still. Doing the best I can.

Don’t waste your time and energy they are super unprofessional they don’t respond to calls or emails always do a final walkthrough before paying them they don’t fix nothing you ask … if you see west Hudson just keep searching.

If I could give them a zero I would!! The worst oeople to rent from ever!! A waste of money and time!! Nothing but lies for terribly put together apartments... please don't believe they hype, they only want your money. And after you move in the don't answer calls ever

Was overall happy with how management provided their services and the property I stayed was kept in good condition

I moved in with a half functioning apartments, meaning my apartment didn’t have a fire alarm, carbon monoxide detective, no working oven, Roaches, and etc . After getting my keys the blocked me on everything so when I have an issue I have a hard time coming in contact with them .

Really happy with my experience. Made my moving super easy and smooth. Thank you Paola for everything!

I was one of the first tenants to rent a unit in this building. EVERYONE from the management office, from maintenance to accounting and everything in between, has been very responsive and I have to give a shout out to Paola who wears many hats, but is always here to support the tenants and ensure a great living experience. It was because of her and a few others from the management that helped me make the decision to move here. 520 Cliff Street will always be special because this is the first home that my daughter has ever lived in, and it will hold very sentimental feelings for the both of us…

Property is well managed and I am able to get my problems addressed in a timely manner.

My lease started a month ago today, yet we still have no heat. It's now February 8th. We've had 2 school closures due to a snow storm and and an ice storm in the last month. My younger grandsons are in residence, on the lease. We've had maintenance and now 3 independent companies say we'd need a new furnace. Still I'm forced to write this here. I still haven't a key to the outter doors of the building or my mailbox, though I was erroneously given one to a neighbors mailbox, which was reported to our leasing agent Oscar the same day. I was told that since I didn't have a number parking spot t…

DO NOT RENT FROM THIS COMPANY. It's the worst mistake you could make. They are is the business of ignoring their tenants. I waited several months for them to respond to serious maintenance issues I had in my apartment. Like mold growing up the walls, water leaking from under the appliances, electrical hazards, failure to exterminate, and the list goes on. They simply do not care about the condition of their properties or the health and well being of their residents. They are horrible human beings, that treat their tenants like second class citizens. They even went as far as changing the name o…

They really don’t care about tenants. Their maintenance department is really bad as they don’t pick up call. They just increase rent every year and they don’t provide any service which they promised earlier. Stay away !