Gaslight Property Reviews
Gaslight Property
Gaslight Property, 310 Terrace Ave, Cincinnati, OH 45220
Gaslight Property specializes in managing apartments and houses for rent in the Clifton area of Cincinnati, particularly catering to the needs of students and residents near the University of Cincinnati.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
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Rating breakdown
Based on 249 rated reviews from the last 3 years.
Gaslight Property reviews
Courtney : Thank you for replacing the faucet and maintaining the property
The guy named Courtney has done good job for the complaint about dish disposal which we are impressed i really appreciate it.
Courtney has done good work with foxing the blinds and towel bar in my home.
Gaslight continues to be a great neighbor on 249 Senator Place. Here's what the back yard looked like for 2 days. A maintenance employee stopped by yesterday worked inside and obviously saw the debris. He returned 2 more times, nothing addressed. The second is today, called around 3, no response explaining to them their tenants are using our garbage receptacles because they have nowhere to put it. Sad Property Management is being too nice.
Gaslight is the best. They have done wonders in my house since they bought it and I am very happy with them. They also get to things like maintenance requests done right away.
Our property was recently purchased by Gaslight. Our property manager Kristina has been great about getting things done. Ray from maintenance came and reglazed my tub. It looks brand new and he left the bathroom exactly as he found it. Ray did a fantastic job.
Zach did an excellent job helping us with our toilet flush issue. He quickly identified the problem, fixed it efficiently, and took the time to thoroughly test everything to make sure it was working properly before leaving. He was professional, knowledgeable, and courteous throughout the entire process. We really appreciate his attention to detail and commitment to ensuring the repair was completed correctly. Thank you, Zach, for your great service!
Ceiling of My room leaked for for 80 days gaslight didn't do anything about it till I involved a city organization. The apartments are nice but the maintenance and office doesn't respond- everything else is terrible.
Wanted to give a shoutout to Zechariah Hagans for all the maintenance work he has done in our apartment. He recently helped with our washroom roof repair, along with a few other repairs before & every time he has been super friendly, respectful & hardworking. He really takes his time to understand the issue & makes sure everything is fixed properly instead of rushing through the job. It’s honestly nice to have someone who truly cares about the quality of his work. Also appreciate the Gaslight management team for being quick to respond and sending help right away. Thank you again, Zechariah!
The maintenance man, Don, was great! He fixed my door and really ensured my safety needs were met. Really a great guy !
Zechariah done fantastic job. Thank you so much.😊
Matt Metz and Garry guzzardo were great and fast getting our AC going again thank you so much
I had a few issues at my apartment. Zechariah was incredibly helpful. He provided great solutions and was very professional throughout the process.
Zechariah done a good job
Matt Metz and Tony Hackle were amazing when it came to making sure I was well taken care of. They not only were super fast with my fridge issues, but also made sure I had the best of the best! 100% recommend them when it comes to anything with maintenance, they care a lot about being quick and professional!
Great job with replacing the burner coils, shout out to Zach Hagans!
I’ve had a great experience living at Edroy Court! Allison, the new manager, has been awesome—very professional, responsive, and genuinely friendly. The overall environment here is welcoming, and my experience with the GL team has been smooth and positive. I’m now renewing my lease for the fourth year, which really speaks to how comfortable and satisfied I’ve been here. I’d definitely recommend Edroy Court to anyone looking for a friendly and well-managed community!
Anthony Hackle is great maintenance guy. Thanks for returning my wallet.
This review is for the maintenance woman, Trisha. She came and fixed a shower head, was very polite and personable. She did a great job!
Please don’t move here. I had just recently signed lease for one year and moved in Saturday. Which I am starting to regret. During my tour by Landon the tour guide they will fix bathroom and replace the stove. By the time I moved in they had left open electrical wires open without any covering, toilet seat cover broken , kitchen faucet leaking, two outlet not properly put in, shower not working like no water coming out, main lighting not work. I had reported it the day I moved in the maintenance line. The maintenance had came in Monday while I was at working stating they could go in due not …
I had a very frustrating experience with Gaslight Property. Their communication is extremely poor and they rarely respond properly to questions or requests.
I’ve rarely felt this taken care of during a move, and this is my second time renting an apartment with Gaslight, which says a lot. I started with a virtual tour with Landon since I was in another city and the communication and follow-through were immediate and clear. Everything was explained upfront, and every step happened on time. Move-in was seamless. I had uncertainty about the power setup, and the office staff didn’t just answer questions, they fixed the problem in real time by helping me set up my Duke Energy account in minutes. Ryan was consistent, responsive, and made sure I never ha…
Don did a great job handling our maintenance issues. He quickly fixed the light and resolved the kitchen sink problem. Highly recommend.
Trisha is a great maintenance and fixed my shower fast
Unless you can't find another apartment to live in (unfortunately they've bought out half of Clifton), I would not recommend renting with Gaslight - at least not at the building I lived in. My whole building was infested with cockroaches and rats during my entire time as a tenant and Gaslight Properties did not take sufficient steps to address the issue. Whenever I put in a service request for pest control they either did the bare minimum (like placing a single sticky trap next to the fridge, or sometimes not show up at all after posting that they are doing "pest control service" the next day…
Trish was such an amazing help this past week with repairs after a water leak. Amazing service and such good attention to detail! Apartment is back looking great!
Shout out to Gary and Ethan on the hvac crew! Had two problems with my furnace, they stuck with it over a long period of time and resolved the problem. Heat is back, Thanks guys!!! Really, really appreciate it!!
I had a clog in my sink Don was very professonal and efficient. Thank you Don!
I had a clog in my kitchen sink, and Gaslight Properties fixed it really fast. Don helped me with the issue, and he handled everything promptly and professionally. The problem was resolved much sooner than I expected. Great service from the team, including Don
This review is to thank Mr. Don. The light in my kitchen was broken, and he fixed it very quickly. He was also very friendly and helpful.
This review is to shout out Don on the maintenance team. He quickly solved a difficult drain issue and cleaned up the mess afterward. Despite the dirty job, he kept his kind attitude and I greatly appreciate his work. @Gaslight buy that man a lunch (and get him a raise!)
Maintenance is always very friendly helpful. Most recently, Don came out to help us and did a great job. Great job!!
This review is written to appreciate the work of Mr. Don in the maintenance team. He is very friendly and always pays attention to the details of his work. If there is a maintenance issue affecting daily activities, send us a message in advance to help us prepare. Additionally, he performs maintenance in a timely manner. Thank you, Don.
This review is to shout out Don, one of the maintenance guys. He is always super nice and leaves notes giving me updates if I’m not home. He always fixes things super quick, sometimes even the same day I put in a work order. Every job he does incredible quality work. Whatever gaslight is paying him, he needs a raise because he is the best maintenance worker ever! Thank you for all of the amazing work Don!!
I had a very great experience with Ray from maintenance! He was able to address my hot water not working in my shower and fix the garage door in my building. Both in a very timely manner!
This review is solely for Don on the maintenance team! Always leaves notes letting us know what he did to fix the issue, and is kind and communicative! Even when I had fixed an issue myself, he provided us with a new appliance anyway, and did so in a very timely manner. Thanks Don :)
I cannot discourage anyone enough from renting through Gaslight Property. Their online portal is constantly having issues, leaving you unable to pay rent. When you reach out for help, no one responds—yet they still charge late fees for problems caused by their own system. Maintenance is a whole other issue. The staff themselves are great and do what they can, but nothing ever gets fully resolved. I have a recurring leak in both my bathroom and living room ceiling. They “patch” it each time, but it continues to leak regularly. The ceiling stays wet, and I’m certain there’s black mold at this p…
I just had the worst experience with this company. I have been living in this apt for 2 years . They have the smallest parking lot for 16 residents to park. I leave work at 2:30am when I come home there is no where to park. So I park in the lot next door(remind u I have a parking sticker on my car). I wake up and my car is towed bc not only me but other residents have parked here. Saying I was blocking no car so what was i blocking. Then they say they called me. Again im sleep why didnt they knock on my door? This is uncalled for im never late on my rent. Smh And they have cars in the lot that…
So I literally just called them about getting my deposit back for holding a apartment that I didn't get they tell me I can't get it back because of something that happened in 2016 which I tell them I was told I was getting back so im just out of 250 it's super hard times out here but all together they got a free 350 out of me I definitely don't recommend going to them it seems like shady business and im going to make it my mission to let everyone know
This review is solely about Ray the maintenance supervisor I believe. Not about living conditions. Ray was very kind and caring to me in person and he worked as fast as he could on fixing my refrigerator. There was about a week plus delay on getting someone to come out. But after the delay Ray was pleasant, professional and efficient. He did everything he said he would do. This is only about Ray. Not the maintenance system or gaslight as a whole. Shout out to Ray he is MVP.
I don’t recommend this property at all. The management has no proper supervision over tenants and seems to accept anyone without checking eligibility. My neighbors constantly smoked weed, were loud and annoying to the point that the police had to come multiple times. Despite the complaints, the management did nothing. They only care about collecting rent, not about providing good service or maintaining the property. The shared areas were always dirty and had a bad smell. When I moved out, they calculated everything in a way that I ended up owing them money instead of getting my deposit back.
Zero!!!! Be careful with Gaslight Property Management in Cincinnati. They hid the actual move-in date, which was different from the ad, refused to prorate early days, and included hidden fees like a $60/month internet charge. They pressured me to sign quickly before even showing the lease. Lesson learned: don’t pay any application or hold fees until you see the lease and get all terms in writing.
I have lived in gaslight for 3.2 years, these are the best people stealing money, never put a Deposit of 1 full month because they will find a way or another, due to their policies, to take that from you. Before I left, the person told me I won't be charged late fee. Then I see I have been charged after 2 weeks where my deposit is taken (1295$) and they want me to pay extra 300 $ for things they claim its there but just way a to make more money. The manager told me that you if you sent us an email saying you are leaving at set date, I will remove the late fee. I showed her the email, then she …
Horrible place to rent out from the maintenance is so horrible place is really dangerous as well it used to be better now they aren’t even responsive I put in my maintenance request a while ago and they still haven’t done anything
I had a good experience with my leasing specialist annabel she gave me a tour of my apartment answered all questions and concerns that I had she is very polite and professional
Say goodbye to your security deposit if you live here, also say goodbye to your health too! I had a mold infested apartment that was once inhabited by the owner's sons. It was in horrible condition, I am not quite sure how they tricked me into living here. When you try to move out of this place they hold onto that security deposit like their business depends on it, and honestly with how bad the reviews are that's probably their only income! I had extremely long email chains fighting for my deposit back on an apartment I was not staying in just to be told that the "money stays with the lease" w…
Cj came and responded to my roof leak emergency today fast. Awaiting response from gaslight.
Its honestly impressive to be this horrible! I would probably have better experience living outside in a tent than inside one of their property since the temperature outside is better than inside! We have to take a walk outside to cool ourselves off from the heat of the house, I swear I can probably see heatwaves inside the home at this rate. We have sent you way to many maintenance request and nothing seems to help us out, just send CJ over and get it fixed please cause that's the only dude in the team who actually have cared for the residents and has helped us out!
Getting help is next to impossible here! They don't take any of your situation seriously. Our AC stopped working and we filed an emergency complaint because it was 94 degrees inside the house. They didn't send help! We had maintenance submitted a month ago for which they are just getting over now. They send different people to take a look at the same situation and nothing gets fixed, We call the maintenance who come weeks after our request only to fix things that work for 2-3 days at max. The work is either unfinished at the best and most of the time it is not done at all! Living here is a nig…
Worst property management system around Clifton. The home lacks any proper regulation for heating or cooling, and we’ve faced countless issues without receiving timely or adequate support. The only saving grace has been CJ. Every time he’s assigned as our technician, he takes the time to truly understand the problem and always goes above and beyond to help us find a solution. CJ is the only person from management who has consistently shown care for the residents, and honestly, the way he handles things is the only reason we’re still staying at this property. If it weren’t for him, I wouldn’t …
Can't thank CJ enough for the help, truly the only dude who gets things done well, I am a resident at 3015 Clifton Ave. Whenever we get him assigned we know that the situation will be sorted out well! I have had friends from 3060 Marshall who talk the same about him. The most helpful and empathetic person I have seen in my entire life.
They are awful in allocating manpowers for bringing any solution. Most of the things mentioned in the lease are either not provided or are not working properly. Had trouble with even doing some basic stuffs. Getting help was next to impossible. Just a handful of technicians like CJ is the reason why some situation even gets addressed. There is not even adequate support in emergency situations. We are unable to even live in the house we pay rent for because the situation is unbearable. Would not recommend, I wish i could give below 1 star!!
I would rather be homeless than live in one of the gaslight properties apartment. There is always problem in the building. No cooling, outlet problem, no heating, plumbing issue, sewage issue and not only that they always has one answer to everything that is we will let your property manager and maintenance team know about it and we will respond to you as soon as possible. Its been more than 3 months and since then I have been getting the same copy paste answer everyweek and i have not got any response from them. The maintenance team is the worse. They come to fix the problem and make it even …
Worst property management. Moved twice in a single year because of mold, plumbing issues. Even then there are issues everytime. I have to call for maintenance everyweek and even then they dont respond unless they allocate CJ. There is no heating in winter, no cooling in summer. Its like living in sauna at 95 degree. There is always plumbing issues, electrical issues, door issues, cooling and heating issues. They always leave their work unfinished or mess up more instead of fixing. Only guy who truly does his work is CJ.
Gaslight provided a seamless process for myself as I was searching and finding a place to live on UC’s campus. I was very satisfied with my experience and it was made easy by Sadie, who was my leasing specialist. All questions I had were able to be answered and it was done so in a timely manner!
Shout out to Cj doing a hella of a job completing my work order with in 24 hrs of me putting it I’m so glad that I’m able to request him he’s definitely going be my go to person for my orders my guy deserves a raise
CJ is great!!
I’ve had a lot of difficulty with gaslight handling my issues as I have water leaking from my window which is from a roofing issue. I’ve had a lot of maintenance workers come to my house to take pictures but CJ has been the only one to actually help. He made sure to not only take pictures of everything but also gave me solutions to other issues around the house. Very grateful for his help! Gaslight needs to do better.
I must commend gaslight property team with whom I have dealt before my daughter actually moves in. Kristina and Brieana have been very responsive and helpful, and Keah was especially helpful to move several of the big furniture boxes into the unit for us. We’re so thankful!
Amazing Service from Carl Smoot(CJ) at Gaslight Property! I had a great experience with CJ from Gaslight Property. HE was responsive, and went above and beyond to help me. Everything was handled quickly and efficiently, and their friendly attitude made the process stress-free. It’s rare to find someone who genuinely cares about the tenants, but CJ definitely does. Thank you for the outstanding service!
956 Ludlow run down with many plumbing issues. They filed eviction on me after 15 months paying on time because I was paying too late with late fees. They expected me to pay the court fees on top of rent and late fees. Corporate jerks.
They do not care about their tenants. My oven caught on fire on Thursday and it’s now the weekend and they don’t seem to care to fix the issue. They are very incompetent and inconsiderate.
Don replaced our vertical patio blinds that have needed it for so long! He took the initiative to have them replaced. He was very personable and thoroughly completed the task!!
Don was really helpful for the issues I had in my washroom. He worked really hard to fix them.
CJ came back and did an amazing job on the issue in the apartment, he also fixed a few other issues that weren’t on the work order he goes above and beyond GIVE HIM A RAISE.!!!!
Excellent maintenance work done by Ray Jackson at my apartment! He did some caulking around the shower and listened to my concerns about a drip sound I hear. He also called the day before so we could agree on a good time for him to drop by! Thanks 😊
I had a backed up drain and CJ made it out the next day to get the mess sorted out and my sink was great by the time he left!
CJ did a great job fixing any issues I ever had
Courtney replaced screen Good work 👍🏻
Courtney great work of drain
I have a very disappointing experience living at Gaslight Property. I stayed there for one year. The management was very very poor and maintenance issues were constant. The building was infested with roaches and they didn't do anything about it when I complained. And, overall, it didn't feel like a safe place to live. Multiple Amazon packages were lost, and when I asked for help, I was simply told there were no security cameras and to deal with it myself. I would strongly advise against moving here. This was by far the worst place I've ever lived in. Updated review: Unfortunately, my experie…
Gaslight Property is wonderful. I've been in my spot for about a month now and am super comfortable. There were a few maintenance issues upon move in, but are being resolved in a timely manner. Sadie in the office, and Ed in maintenance have been the best! ---As an update on this review. I have now been here over a year, and have signed my second lease. I would highly recommend if you are looking for student housing or an inexpensive place to lay your head.
Cj did a GREAT JOB on my kitchen sink.
CJ did an awesome job with both of my work orders . He communicated clearly about the situation and solved the issue . Kudos CJ
Courtney was fantastic, helped address our issue with an inner wall leak and had it fixed in a timely manner.
The property managers don't take care of building needs
I had Keith come to fix my kitchen faucet when it was clogged. He believed previous tenants were putting grease down drain. He was completely done under 30 minutes. He was very nice and gave a very professional job.
1st of all I would like to Thank Phil from the Maintenance dept for his professionalism and his kindness for coming out on a Saturday morning and fixing my plumbing problem with my bathroom toilet , from what I thought was a simple clogged was much much more that but being the professional as he was he didn't bat an eye or cruse but just got the job done , Gas Light Property you have a great employee there so hang on to him and treat him well .. Thank you Phil and keep up the good work sir😉
Ed and Phillip were both incredibly helpful at getting our washer/dryer fixed. Unfortunate that Gaslight’s management has chosen a difficult washer/dryer combo to be in our unit but that’s not Ed or Phillip’s fault - they did the work of coming by multiple times to make sure it was working properly and is now in good order. Appreciate their friendly nature and attentive focus on resolving a difficult issue.
There was a gas leak in my apartment complex and the maintenance guy Phil was super kind and respectful when checking. He has helped me with many issues. Good to know I have maintenance that will help when I need it.
There are occasional problems but im glad they got CJ, he has been going above and beyond helping us out and fixing things up! Me and my roommates are thankful how he has fixed every single problem we have reported and are just in general happy by how well everything is fixed and how he does it like its his own problem! We appreciate you CJ!! Edit: The downgrade of this property management needs to be studied, at this point its impressive to be this horrible! Just after a while of being here, tons of problems started to occur which were never looked over! We were lucky that we had CJ as our t…
I rented from the cliftion colony appartments a week in gaslight bought our complex i have autism and other mental issues meaning i was getting checks for my rent and the deal I made with Clifton colony to pay rent on they day I receive these checks they evicted me because I tried to pay my rent late and then my packages that I have watched the tracking on that had arrived at there office "wasn't there" im am discussed at the staff and company in a whole they don't care about you they just want your money and will throw you on the streets and take your stuff if your a few days late on rent whe…
They take forever getting anything thing fixed and they will hide stuff for you to find later like the huge hole in my bath ceiling
Our move in experience was great thanks to Kristina! She really helped and answered all your questions! Would highly recommend renting from gaslight properties!!
I stayed at this property for two years, and it was an absolutely terrible experience. The management is unresponsive and disrespectful toward tenants. They never address maintenance issues—no matter how many times you report them. The air conditioning in the house didn’t work, and no matter how much we complained, nothing was ever fixed. To make matters worse, they impose unnecessary fines without explanation and never return your deposit money. This place is a nightmare to deal with, and their lack of professionalism is shocking. Avoid this property at all costs if you value your peace of …
I strongly advise against staying at this property. The management is highly unprofessional, unresponsive, and shows no respect for tenants. Maintenance requests are completely ignored, and critical issues like a non-functional air conditioner are never fixed. On top of that, the property is infested with roaches and bedbugs, making it an unbearable place to live. To make matters worse, they don’t respect your privacy—management has directly knocked on my door and entered my unit without any prior notice, even while I was sleeping. They also impose unnecessary fines and will withhold your dep…
$1200+ for a building infested with roaches, super loud construction, corrupt energy companies charging way more than usage… may as well live in your car
Few months into a year long lease. My downstairs neighbor is loud and has no respect for my privacy. I contacted gaslight about this and the woman said she would do something. Nothing changed. The fridge is leaking and a man came to my place twice to fix it. It still leaks. Apparently a part was put in to fix it but I guess that was a lie, I don’t know. The pipes in my bathroom were stopped up, and a man came twice to fix them. They were not fixed either time completely, and the second time he came to visit he did not announce himself or leave a note during the first visit that he needed to co…
Sadie Murr was so helpful with me signing the lease she's been patient with the whole move in
Courtney fast response and fixed seal
maintenance, David. Works fast and effectively, thank you for all your services!
Courtney was assigned. quick response and he did a Great job
Darwin solomon did a splendid job repairing a leakage in our sink.
I appreciate the maintenance guy Mr. Patrick for putting down salt and helping shovel the snow and Ice. Keep up the amazing work you all!!! Ms. Kris we are loving the new cameras as well thanks so much you're awesome!😊
Courtney - I thank you very much for replacing my gas stove, you did it efficiently. Thank you for your service.
Courtney :wonderful work .Did the work with ease which is a difficult one for others .Got to appreciate him
I am very much impressed with my leasing specialist Sadie, she is pretty responsive and friendly!
Courtney of gaslight has shown nothing but Love really Love this guy for Clifton colony thanks gaslight
Courtney did a good job with stove.
Darwin finished the work within 30 mins and the fridge is now back to being perfect.
courtney, He did a good job at my house
Courtney helped us a lot and did an excellent work and fixed all the problems
Courtney helped me in solving the fixtures in our unit.He is really very helpful
Courtney, member of gaslight property helped us fixing fan, shower head and he is very polite and friendly to us. He fixed the problem immediately after asking.
Sadie was a huge help in leasing an apartment!
I highly recommend Gas Light Property as a go to for your new home, my leasing specialist Sadie Murr at Gas Light Properties was very professional, transparent and honest with me during the whole process very smooth and straight forward company to do business with give them a call!
Courtney from maintenance did a great job!
Our leasing specialist Sadie, was very responsive and answered all of our questions. We've rented at Spyglass for three years and are excited to move into a 2br in the same property. Thanks!
Maintenance Courtney did a timely service at our apartment.
Courtney was a great help!
Thanks to my leasing specialist, Sadie Murr, I was able to sign my lease and all the other required paperwork online from overseas. The process was smooth and Sadie helped answer my questions.
I'm a brand new resident with gaslight properties. The leasing process has been Easy and the best I ever had.. Sadie Murr have been a big help. If you need anything or help she one email away she Respond in a quickly manner.. thanks for the help
Courtney is a good worker and cleared our problem very fast
Sadie Murr at Gaslight Properties was fantastic! She helped me look for an apartment I would love that was in my price range! Thank you again, Sadie!
quick and easy move in, everything working as intended day one. Nice property. Clean when I moved in. Also thank you Sadie Murr (did I spell that right?) for your help during the initial leasing process! Responded quickly to my emails for clarification and assistance and sorted out all problems and questions prior to move in.
The worst. A bunch of crooked thieves. Beware. they towed my Bike out of the parking spot l pay for monthly . they lied through their teeth throughout the whole process of me getting it back and made me pay $ 256 to get it out of the towing . when you complain they tell you there s nothing they can do with a big fake smile on their face. this company represents everything wrong with our country . deceit , and lies and no hesitations to make tenants pay for everything , legit or not . l strongly advise others to take their business somewhere else
Courtney always help us when we need him wish he could be paid extra to stay here tudor court apartments
Courtney and Tony . Great job I.My refrigerator was broken. Gas light gave me a brand new refrigerator. 😁
Harry Tate was good and I am very much impressed with his work to complete the work order. He is friendly and quick worker.
Called about my light in the kitchen they took 5 days to fix it I had to take my key and have one maked so they could get into my apt it was good
I wish i could leave a star for every roach
Courtney and Tamara did good work on both making repairs and cleaning my unit
When I gave my notice of moving out, they did not give notice of an apartment viewing and knocked and came into my apartment while I was sleeping. I work nights and told them this, yet they gave no effort to accommodate scheduling tours during reasonable hours or during my off days where I didn't require stricter sleep for work. After moving out, I needed to grab a package but they told me they would grab it for me and send it to the forwarding address, so I did not take any further action. Months later it still hasn't arrived, so I went into the office, and they told me that whoever told me …
It’s worst place to stay in Cincinnati., just find any other properties except staying at this properties.roaches everywhere , old buildings, no cleaning, worst place overall., don’t consider even to check this properties.
Awesome place..excellent maintenance
Courtney from maintenance responded exceptionally to an emergency rainwater leak through the AC in my apartment. He promptly repaired the issue, diligently cleaned up the water, and addressed additional minor issues. His work was thorough, leaving everything tidy. Throughout the process, Courtney remained polite, informative, and highly professional. I highly recommend his top-notch service!
Patrick from Gaslight is AMAZING! Brought me a new key within 10 minutes of calling right before they close on a friday! Thanks Patrick!
I had an emergency with a ceiling leak in my apartment, and Courtney from maintenance was exceptional in handling it! He arrived within 15 minutes of my call, quickly fixed the initial problem, and even returned the next morning to repair the water damage. His work was thorough, and he left everything clean and tidy. Courtney was not only efficient but also very polite and informative throughout the process. I am thoroughly impressed by his professionalism and swift response. Highly recommend for his top-notch service!
Courtney saves our day by using his skills and figuring out our maintenance problems. Thank you so much Courtney.
Courtney did a great job with the plumbing. Super chill, down to earth, and dedicated to his work. The world needs more people like him.
Courtney did us a huge solid and cleaned up exterminated flies in our basement. Great dude
Courtney was very helpful. He helped us clean all of the flies out of our basement. He was a lifesaver.
Courtney does amazing work every time he comes to my unit thank you
Courtney came and fixed the faucet quickly. The water pressure on the toilet did not improve because it was controlled by something else downstairs
Courtney was very helpful and happy to assist with maintenance requests
Courtney he is a good man !
Ray and Anthony came to fix our sink and were quiet and efficient while doing so. They were very friendly and professional. They not only deserve one free lunch, but maybe the week off (with pay of course). Our new sink looks like a million bucks, thank you R+A!!
Courtney did a great job fixing the hot water bath faucet leak, going above and beyond by replacing it and the cold one too
I am deeply disappointed with my experience at Gaslight Property. From day one, our home was infested with roaches. They crawled everywhere. Despite repeatedly bringing this issue to Gaslight's attention, their response was really bad. We tried everything, but nothing worked. They acknowledged the severity of the issue but shifted the responsibility onto us! Gaslight Property's actions are a clear reflection of their disregard for tenants' well-being and their sole focus on profiting from renting out subpar accommodations. They conceal the truth about their properties, neglect existing issu…
The staff exhibited extreme rudeness, and there was an utter lack of concern for both the properties and the residents. Upon signing the lease and receiving the keys to the apartment, I discovered a roach trap in the corridor and numerous dead cockroaches within the apartment itself. Consequently, I submitted a maintenance request for pest control treatment. Regrettably, the apartment was heavily infested with cockroaches, and despite approximately ten requests for fumigation, the infestation persisted. One morning, I experienced a tingling sensation on my face, only to discover a cockroach c…
Jaden made my move in experience so pleasant. She was friendly and professional. Her response time is fast, and she was patient with all of my questions. I love my new home!
The team at Gaslight Properties is responsive and easy to work with. I am about to sign another lease with them, and Jaden Bridges was quick to answer my questions, and she took time to let me walk through the apartment a second time. Some of their properties are better than others, of course, but the people are friendly and care about doing a good job.
So far I’ve had a great experience with the Gaslight property team members, especially Jaden. She has been quick with answering any of my questions or concerns. Jaden helped me find a place in a great location close to everything I need. I couldn’t be more thankful for her helping me find something fast and easy. I would recommend them 100% to anyone looking for apartments.
So far I'm very happy with my experience with Gaslight. Jaden has gone above and beyond, I was in a really bad spot and she helped find me a safe place to live to get me out of a bad situation. I am forever greatful for her efforts! I've had to have maintenance come for a couple of thing sand they were very prompt. Anthony fixed everything quickly and with no issues Thank you.
Jaden Bridges helped us so much when getting our house for the next few years. She answered every single one of our questions because she understood the process when looking for a place to live.
Courtney from Gaslight maintenance has fixed our issue quickly and was polite too. Thanks for your services :)
Personally speaking I’ve had no issues with gaslight! The maintenance crew has been very helpful with a couple issues I’ve had that have been out of anyones control. Nick came and fixed some issues in my bathroom within 30 minutes of me sending in a request. He was kind and efficient!
The team here works really hard to give residents the best experience possible. I love that, “They don’t have tenants, they have neighbors.”
Would not recommend to anyone. Terrible management. Only Katie Coulson is competent and helpful, so if your unit is under her jurisdiction, congrats. Otherwise it has been an abhorrent experience trying to contact management to get property issues resolved. The staff is unresponsive, and they are belittling when I can actually get a hold of them. Communication is absolutely horrible (non-existent for issues UNLESS it's about the company wanting tenants to re-sign leases). Since my property manager would not answer calls and take at least a week or more to respond to emails, I have been to the …
Worst place I have ever lived. (The Jonathan) The worst management, and some of the worst tenants! (there are a few that are nice but only a few) If you don't want to be kept up for nights on end with no sleep due to terrible people who live over you then by ALL MEANS AVOID THIS PLACE LIKE YOU DO COVID! They allow smoking in all buildings. People don't clean up after their dogs. They don't clean the apartments before you move in and they are nasty. This building has roaches everywhere. A homeless guy is living in the basement laundry room here. Management will wait 4 months to give someone a…
Courtney responded fast to back up in kitchen repair was made fast
we’ve been waiting over a year on maintance, and today Courtney came and fixed the problems with care and responsibility.
Courtney responded fast problem solved and was responding well
Courtney is amazing with all the maintenance work!!!
We put in a work order for the tub, but Courtney also did some extra work repaired the toiletpot. He took an extra step to solve our problems. Thanks Courtney, Thanks Gaslight
Courtney had fast response made both repairs very quickly
Courtney did amazing work kept contact while waiting on part for washer must say it's working great
Courtney was fast to respond to work order and clears the problem really quick
Courtney responded instantly and helped us in replacing the old blinds and tap faucet.