Neat Suites Reviews

NeatSuites is the best short-term rental company around. The owners are top-notch—trustworthy, professional, and always committed to doing the right thing. They go above and beyond to ensure a great experience for both guests and property owners. If you’re looking for a reliable team that knows the short-term rental business inside and out, these are the guys to call. Highly recommend!

Beautiful location in Williamstown, KY! Great hosts!! Neat Suites was very accommodating and quick to respond to anything we needed. We were only a few minutes away from the Ark Encounter which is why we came. We will definitely use them again if we are ever this way again. Highly recommended!

Very convenient to the stadium. Walking distance to everything you need. Morning sunrise view was beautiful.

The place was really beautiful. My girlfriend and I really enjoyed our stay. It was very convenient and close to everything.

I would actually consider our stay 4.5 stars. We loved everything about the place except the stairs coming down to the house. We're an older couple and we had to be really careful because of the depth of the steps. The bed was very comfortable as well as the pillows. The set up of the inside of the house is very welcoming and very clean. The couch is a little uncomfortable to sit on but we made due. Thank you for a great stay. Dave & Tracey

We rented a cabin at the Lodges of Eden reserve. The cabin was clean, well stocked, and very inviting. The bed was extremely comfortable! The washer and dryer worked well. Fantastic week spent there. Checking in and out were very easy. Can't wait to return!

We stayed at the most beautiful cabin in Williamstown KY. Spacious, neat, clean and the communication with Neat Suites was impeccable. From booking to checking out was a great experience. I would recommend them to anyone

Our experience here was awesome to say the least. It was very clean, easy check-in and check-out. They really put thought into everything to insure we had everything we needed during our stay.We will definitely be visiting again. Thank you again for everything!!

Pickle Factory Hotel - Covington Ky 4/2026 Easy 5 star rating - the unit itself was in a perfect location, very well priced and very well stocked with everything you need when traveling. The unit was super clean upon arrival and seemed like a new unit. We loved it. For a “non physically hosted location” the communication was excellent. I had a few questions that were quickly answered and the check in/out process was simple. I highly recommend our location and the management company that was used!

We had a lovely stay near the Ark Encounter! We felt very welcomed, and there were nice biblical touches throughout the home. Easy communication and accommodations. Thank you for the hospitality!

Great cool place. The tents were so cool for our trip. They supply some stuff and that helped a lot. They also have free wood which help with our cold days. The only thing I would suggest is adding just a bathroom house. 4 bathrooms with showers is great but when you have 8 tents using them there can be a long wait if all 4 are being used for showers and your little one need to go to the restroom. We had this issue and had to wait for a good 20 min to use the restroom. Other than that this place was amazing.

I recently have stayed in the ‘8 Min to Stadiums and Downtown Cincy’ apartment which is actually located in Ludlow Ky. Every description and pictures are right on and in fact the apartment is even better than the pictures if that is possible. It is absolutely charming and so well done. The unit is supplied with all necessities and cleaned to perfection. The location and parking was great and I felt very safe there. On top of this, my contact person with Neat Suites was the best. There were no problems with anything really but just had general questions and he responded immediately. I wou…

Stayed at a house in Williamstown. Was very comfortable for our group, extremely well-stocked and very, very clean. Well set up for all ages and stages. Our kids loved the trundle bed room they stayed in, and we enjoyed the fire pit and walking to get burgers and ice cream!

These are some really nice cabins. And I love that they respond very quickly and respectfully to any situation you have in or around the cabins. It’s in a location away from the city area and it’s so peaceful and quiet there. We will be returning. You will not be disappointed. And you definitely will get your money’s worth. Very nice and comfy place. I highly recommend Neat Suites😊

The place was clean and beautiful and communication was great as well. Will definitely be booking again!!

We stayed in a property managed by neat suites with a few problems when we arrived. They Jeremiah contacted us immediately and everything was addressed and taken care of within 24 hours. Their properties are managed excellently and they are awesome!!

My daughter stayed with her family here. It was super comfy and extra toasty warm for the cold weather. Coming back in the summer

In March 2025, our little family was coming into town to visit The Ark Encounter in Williamstown, KY. We rented a cabin at The Lodges at Eden Reserve for our stay. The property was very nice and clean. Everything was renovated, new, and well prepared. The new olive oil and salt/pepper were appreciated, as were the local coffee packs. Our bed was a little soft for our taste but our kids slept great. Bathrooms were good. Our big issue was the customer service. It felt very corporate and lacking in true hospitality. We were arriving on a weekday and asked for a few hour early check-in. (The last …

We recently visited The Ark Encounter in Williamstown Ky and rented a cabin at The Lodges at Eden Reserve for our stay. What a find!! The cabin had 2 bedrooms, 2 baths, full kitchen and living room--perfect for our party of 3 adults. Very clean and nicely decorated! We were given check in instructions via email which was a perfectly smooth process. The management company, Neat Suites, stayed in touch via email through our stay--very responsive to a quick question I had as well! Would definitely stay again, highly recommend The Lodges at Eden Reserve!

Lovely accommodations! Everything was perfect and the communication was exceptional. It was like taking our home and all its comforts with us!

We loved our stay in Williamstown! The town was peaceful, close to the Ark Encounter, and perfect for families. Everyone was friendly, the area felt safe, and our stay was very clean and comfortable. I loved how quickly the host was able to answer any questions.We’d definitely come back and stay in one of neatsuites locations!!

My family and I stayed at the most beautiful home in Hamilton, Ohio this past weekend for a little birthday trip. This house blew us away! It was beautiful, immaculate, very clean, and just as pictured. We had no issues or problems at all while staying. The only thing I would suggest is blinds or curtains on the windows, we felt weird that people could see directly in the house. Other than that, we don’t want to leave. The kids loved the ping pong table and theater! I would definitely recommend this place to others and rebook for further visits!

I reserved a safari cabin and the process was very simple and easy to navigate. The owners sent the code in a emailed and text messages to get us into the cabin. The cabin was so very cozy and very clean. The beds and bedding were clean and comfortable. Beautiful kitchen and fully loaded with dishes and a coffee pot with filters. Bathrooms were very clean with all the towels and wash clothes. The washer and dryer were very useful! The fire pit was a delightful experience and there was plenty of firewood. Overall the atmosphere and the cabin was very pleasant and quiet! I will definitely be bac…

We came in for the ARK encounter. Fantastic accommodations, very clean, quiet, quaint. No running, no elevators making noise, 2 bedroom 2 bath masterpiece. We were so impressed and over joyed at how nice it was. Anyone coming to see the ARK should stay here. About 15 mins from the attraction and within a decent distance of city life. Would recommend to anyone. Believe me when I say you wont be disappointed.

We walked in to a very clean house. The bathroom were very clean, floors and rugs clean The kitchen was very clean, (I like clean kitchens), stocked with dishes, glasses and pans Complimentary coffee Very quiet place We had a very enjoyable stay, and it's only 3 miles from the Ark!

Booking, checking in and out was a great experience. The door passcode didn't work when arriving and it was fixed right away after texting the phone number provided. I just wish it would have been cleaned better than it was. There was soap and hair on the shower walls, splatters on the bathroom cabinets, fridge was dirty inside and outside and bedding was stained

Plenty of room inside and out for our family to relax and for the kids to burn some energy. Secluded, quiet property; furniture was comfortable, house was clean. Only downside was a very minimal amount of stuff in the kitchen. For a house that sleeps “12” we barely had enough place settings for a family of 7. Also, don't plan or cook much or have anywhere to store leftovers. On that note, I made those suggestions and was given a positive response in regards to updating the kitchen needs. We would definitely stay there again!

Our stay at the Cozy Cabin in KY was very nice! My only suggestion is to add curtains on all the windows to help with the bright light in the AM. It was very clean and just like the title cozy!

We have six people in our family and we needed a place for a wedding in Cincinnati, Ohio. We booked a Neat Suites Airbnb and it was absolutely fabulous!! They were very receptive to our needs, the beds were comfy, and the customer service is outstanding!!!! I was three hours away when I noticed my briefcase was missing. I called and Ed was so helpful, the staff overnighted it to me the very next day. I cannot say enough about the customer service and kind humans at Nest Suites!! We’ll be back!!!

Situated high with commanding views, the home seemed new, very well equipped and much larger inside than looked possible from the outside. We filled it up with our family of 23 and there was plenty of space, bathrooms, etc. and very accommodating. Since it was Christmas time, we were 100% indoors but I can imagine the outside possibilities with the inground pool, patios and porches with seating. We did get out to the patio with coffee to watch the sunrise, very nice!

We had a wonderful experience during our stay! We were in town for our son's wedding at The Monastery Event Center and it was the perfect location. The host was very helpful. The home was very clean and comfortable!

Very nice accommodations well located

We stayed at the Historic Simmons Home for a family Christmas trip to visit the Ark Encounter and the Creation Museum. The home was perfect for our family. There were 17 of us and everyone had plenty of room, and the home was accessible for our handicap son in a power wheelchair. The kitchen and bathrooms were updated and well quipped. The living areas were spacious with room for all to visit and spend time together. We loved our stay at the Simmons Home and would certainly recommend it to anyone visiting the area.

Cute suite but never got the heat to work.

We rented The Pickle Suite of 2 rooms at The Pickle Factory for our son’s wedding weekend. Location is perfect and within walking distance of all the restaurants, bars and shops in Covington. The rooms were so fun and quirky with pickle colors and decor everywhere. Management was very accommodating and responsive. Great place for a weekend getaway and I highly recommend it for anyone who is attending or hosting their event at The Grand and doesn’t want to drive home after their event. Free parking is a plus!

If you are looking a place to stay when you visit the Ark, this is the BEST place! The staff are on top of making sure that you are well taken cared of! Very professional and respectful! The house is absolutely adorable and very clean! You all have what you need when you stay! The area is quiet too and near supermarket! I would love to stay again here and highly recommend! Truly amazing house and staff!

We enjoyed the time in the cabin....felt a little isolated out there, the traffic on I-75 was loud and made it hard to sleep...otherwise it was good.

Incredible place to stay, so cozy and warm, super clean, great amenities, everything you need for a great stay. Comfy beds, washer and dryer, wonderful communication, easy to access. We were blessed and got snow! Super close drive to the Ark encounter. Would highly recommend staying at this place. Would definitely stay again 🙌😁 ( loved the Bible)

My stay for 2 nights was amazing, the beds were clean and comfortable, kitchen very equipped. Decor was vintage but appliances and entertainment were updated.

We had a fantastic stay at the Pickle Factory. The room was well decorated. Check in/check out was easy. Communication with the property was easy. 10/10

My stay was lovely. The neighborhood is quaint and walkable and the Neat Suite was charming.

What a unique place to stay. We stayed in the 2 bedroom suite for a one night stay for a work trip. Plenty of privacy for both us girls. Memory foam mattresses were so comfy, and great water pressure (these are always an issue when traveling). One down fall for us, we arrived at dark, so finding the building was a little difficult. But they did warn us in the check in email, that this building was hidden. (they weren't lying...lol) Once we found the alley, it was a little easier. Instructions via email were very detailed for check in/out. I'll defiantly be back with my husband, and mayb…

I would highly recommending staying here. It’s very close to the ark and to the interstate to go to the creation museum. The kids enjoyed the game room downstairs. The house was very clean, without smelling like cleaning chemicals. I have asthma so it was nice not having anything set me off like lots of hotels do. The kitchen was stocked with an air fryer and a toaster which made for a quick breakfast. The washer and dryer is a nice addition to have. The neighborhood is very quiet and friendly. The high speed internet was a nice addition to have for work.

Our family enjoyed our time at Neat Suites. It was clean and comfy and a great landing spot while we toured the area. Our only critic was the ongoing trains going by and the fact that although a TV was provided, it was nearly useless without signing up for any services ourselves

What a nice unit located in a quiet town, yet only moments away from the best of Cincinnati. A great getaway spot with all the comforts of home!

Well-furnished and meticulously maintained property, making for a comfortable stay.

We booked the space for our wedding weekend and it was perfect! The rooms are so cute and well kept. Booking the whole space was super easy for our family to be together yet still have our own space. Neat Suites was great to work with! I highly recommend if you plan to spend some time around Covington!

Great stay! Our 4 grandsons loved this place, saying this was the best place they ever stayed. One of them asked their dad if they could but this house. Very comfortable.

The location was perfect for a game at Paycor Stadium. Assigned parking was a plus! The room itself was adorable. Nicely furnished with everything you need for a quick stay.

The property itself was perfect. We rented both of their units (2nd and 3rd floor). Updated condo with all the necessary amenities. Great owners, very responsive to all of our questions leading up to our stay. Awesome location, in walking distance to all downtown restaurants/bars and the Reds/Bengals stadiums.

Clean, Comfortable, and Convenient to the Creation Museum and Ark Experience. In addition, very reasonably priced to be able to have our entire family in a single location.

Fantastic accommodation! Close to The Arc Encounter (1 exit away) and a 40 minute drive to The Creation Museum. Each cabin has a unique decor (animal theme) and roomy for 4 adults. Would definitely stay there again!

Stayed in the Pickle Loft. What a cute room! Can’t wait to stay again and check out some of the other themed rooms. Our stay on a Thursday night was a quiet experience, no noise from other rooms or from outside. Needed to ask our host a question and received a response right away.

Spacious bedroom. Loved the decor. Great location for walking around. Enjoyed the whole area.

We had a fantastic stay at the Neat Suites in Williamstown. The house itself was clean, spacious and well kept. The owner personally met us when unexpected street repairs popped up right before our stay. He quickly took care of the issue so we didn't lose any time on our stay. We would recommend staying at Neat Suites.

Absolutely gorgeous space. We were impressed with everything. The BnB was spotless, and had everything we could need or want and was a nice walk over the bridge to see the baseball game. We will be back hopefully to stay a couple of nights to explore even more.

Six of us went to see the ARK. The cottage was within five minutes of the ARK. It was clean, quiet and in a perfect location. Restaurants and shopping were near. Whenever we go back, we'd all love to stay in the same cottage. Thank you for a pleasant place to stay.

Location is perfect, especially for events at the Monastery. Beautiful home with great views.

We had a lovely time with a variety of ages young to old staying in this cozy cottage near the Ark Experience. The beds were comfortable and the kitchen was stocked with quality items. The house had several hangout areas for us including a fire pit out back with string lighting, a kids play area with toys, and a comfortable patio area. Plenty of table seating for meals. We had a great time.

We had a great time at the Pickle Factory Hotel - once we made it inside our room. I loved all the pickle art too. I am not giving this place 5 stars because the inside privacy door lock was engaged on the door they gave us the code for. We had to wait in the hallway for a while to figure out exactly what was going on. After the second call to the management company, they finally gave me the code to the other door to get in the room. We were under a bit of a time crunch which made the whole situation stressful and pretty inconvenient.

We enjoyed our stay. We had 4 Adults; 2 of which are singles. I should have been more careful in picking which place to stay; because my husband and I wanted our guest to be comfortable so we took the bunk beds! He had difficulty climbing up and I had difficulty having to roll out and get up on my hands and knees. That’s the only negative thing we experienced; and that was my fault for not choosing the right house! Thanks for making it affordable for us! It was close to the Ark! That was great!

I can not say enough good things about our trip and stay at this Neat Suites property. The people at Neat Suites were amazing to deal with and they were very helpful every step of the process. They kept us informed of everything we needed to know and do in their property and made the process worry free. As for the property, it was a very nice home with all the amenities a person would need and then some. It was our home away from home and it made us feel very comfortable. I would highly recommend Neat Suites and this property in general if you are planning a trip to Cincy or Covington. Thank y…

Cute and quaint space! Great communication and clean/safe area. Would definitely stay again!

We loved our stay at The Lodges at Edens Reserve cabin! Quiet, super clean and very dog friendly cabins. We took 3 dogs (2 med & 1small) and had no issues. I'd give 5 stars just for the comfy beds and nice showers. The outside was well kept and we spent many morning hours on the porch. The entire reserve was well kept and had many walking paths behind the play area and behind our cabin. If it wasn't so hot, we would havr loved to have used our firepit or even the large shared pit. Maybe next time. The staff answered questions before and during our stay within minutes. I definitely will…

Great place to stay if you are going to visit the Ark! Enjoyed the extras provided that are not normally given at most other places I have stayed.

8 women in one house for 3 days!? This house in Williamstown, KY, was perfect! Our little reunion was fun and this house and location were great. Thanks!

Loved staying at The Pickle Factory this weekend! The Soda Pop room was cute as a button! Only negative to our stay was no access to ice. Other than that it was a perfect experience!

Clean, great communication, and well decorated. A good alternative to a traditional hotel.

Very unique accommodations. Everything just as pictured on the website. Very clean and had comfy beds and plenty of towels. Short walk to a few restaurants and bars as well as the ballgame across the bridge.

Our rental experience was A+++ ... House was clean and well stocked with everything you might need..Great location. Very close to the Ark. Thank you so much for checking in on us after we arrived. Your quick responses to our questions made our vacation even more enjoyable. We loved the house and had a wonderful time.

Lovely little place. We really liked it.

We had an amazing week exploring beautiful Kentucky, and it was nice to have such a spacious, comfortable home to return to each day. Having three bathrooms was convenient for our large group, and we were able to fit everyone into the living room for movies.

The process of renting this home was so very easy. Every time I spoke with the representatives they were so nice, and the house we rented was ABSOLUTELY FABULOUS!! I would definitely rent with them again!!

Great space and service. Building not that clean but rooms are great.

Stayed at the Pickle Factory Hotel in the Pickle suite. As an avid pickle lover, my wife loved it! Decked out in green and pickle devor, it was everything I’d hoped it would be and more!

The place was clean and a great location with the exception of being right next to a train track. There is a freight train that came through every morning at 3:30 AM, 4:30 AM and 5:30 AM —no mention of this in the description nor in any of the reviews nobody could sleep through it I am sleep deprived after my trip.!! Would’ve been better served staying in a hotel

We enjoyed our stay at 104. It was. Clean and comfy. We will come again

Great family vacation home! We loved the house! Everything was clean and very well equipped. This was our second stay there, and we would definitely stay again. The pool is great, lovely views, plenty to do and it was a comfortable place to stay.

We stayed in cottage in Williamstown, Ky in order to visit The Ark Encounter. Cabin was gorgeous and perfectly furnished and stocked up. The high point in terms of service was Joe Magee. I lost the oil filter cap and it was lodged in the engine and not visible to the naked eye. It took us 2-3 hours to find it hidden in a crevice in the engine. I would still be there looking for it if not for Joe Magee. He devoted about 3 hour to helping me try to find it. That level of service, commitment and friendliness tells you all you need to know about how great this place is. Thank you guys! Thank you J…

Had to wash our own bath towels because they left 3 towels for 4 people for a 2 day weekend. They wouldn't bring us more. Room was rather filthy. Customer Service is non existing. Almost $400 a night and we were treated like garbage. Both coffee pots were atrocious.

great location for visiting the Ark Encounter. House is nicely stocked with supplies and great bedding etc. We had a good time and this house met our needs.

This was our first time camping and had a great experience! It was one of the best place we have ever had. It was over the top from what we ever would have expected. Super clean, very comfortable and beds were great! Loved the Safari tents and everything. The bathhouse was great and clean including towels. Wished we could've stayed longer. Thank you...thank you...

We stayed at The Pickle Factory, in The Odd Fellows room, for one night while in Cincinnati for a concert at Riverbend Music Center. There are no hotels close to the venue so Covington, KY is a viable option, at around $40 for an Uber ride to/from the venue with surge pricing. The facility is tucked away in an alley but still close to many restaurants, bars and entertainment in Covington and downtown Cincinnati. Directions from the host were clear and necessary since it is a little hidden. The building was easy to access and the room easy to find due to the detailed check-in instructions. T…

Awesome trip. Easy check/out process. The place was great overall. Great communication. Will happily use properties managed by Neat Suites again!

The place is beautiful. Down town Cincinnati. With a small balcony that has a charming view for those who enjoy a little nature and a little architecture. The only thing keeping me from giving them more stars is how hard it was to get booked and room details. I had paid and didn't get the link to finish the process and then had to call 24 hr service to get the check in directions. Definitely one of the more tedious places I've ever booked with. Secondly. There was hair in the bed amd the shower from past guest, and blood on the bathroom wash towel that was not from us. The kitchen also had …

We had a lovely stay at a very unique property. Property management was in contact via email and very friendly, responding quickly to questions. We will stay again.

This was a wonderful place to stay and I would have no issues with returning! We had a group of 10 adult ladies and had plenty of beds to comfortably sleep and bathrooms to get ready for the day! Thoroughly enjoyed our stay!

The Pickle factory is a unique and lovely building. Love how all the rooms are different. We rented the whole building for our party of 15 and no one was disappointed with their rooms. Great location for walking to bars and restaurants. I would stay here again

We love the pickle factory suites! This is the second one we’ve stayed in and I tell everyone about them. They are unique and well done. Very clean and I love the features of the old building. This one with the pickle theme was especially fun!

This place was perfect for a weekend getaway. The 2 bedroom option with an adjoining door made it perfect for hanging out during the day and for privacy in the evening. The location was absolutely perfect as well as the parking. Beautiful inside and had on the modern amenities need for a great stay.

Booking was easy. Got an email with all the information needed for check-in. Building and room were very unique. Very clean! We were looking for something different, not same old boring chain hotel room and that’s exactly what we got. Pretty awesome little boutique hotel! Would definitely stay again in the future. Walking distance to several bars and restaurants. Thanks for making my wife’s birthday getaway fun!

Great location! Room was nice and neat! The only problem we had was the lock on the door.. our code would not work half the time and we stood in the hallway for long periods at a time trying to get in.

I really enjoyed my stay at The Pickle Factory! I stayed in the Soda Pop suite and it was even cuter than the pictures on the website! I was impressed with the cleanliness and the quality of the bed and linens. The atmosphere was comfortable and relaxing. The bed was comfy and the shower was spacious. Having access to a kitchen during my stay made it very easy to stay keep foods that i enjoyed without having to constantly dine out and being able to make coffee is always a plus. I was traveling alone and I found the parking to be super convenient, I loved having a designated parking space just …

I recently had the pleasure of staying at the Pickle Factory boutique hotel, hosted by Neatsuites, and I must say, it was an absolutely delightful experience. From the moment I stepped into "The Neon Room," I was impressed by the cleanliness and attention to detail. First and foremost, the bed in The Neon Room was extra comfortable. After a long day of exploring, it was a blissful retreat to sink into the plush mattress and drift off to sleep. The room itself was incredibly spacious, providing ample room to relax and unwind. I particularly appreciated the quiet ambiance, allowing for a peacef…

We have stayed in Covington at numerous properties managed by Neat Suites, and their properties are always great! Always very clean, comfortable and beautifully styled. They think of every detail. We especially loved the "Decadent Luxury - Covington Condo". Great central location in the Riverside Historic District, and such a beautiful historical building. I highly recommend using Neat Suites for your stays over a hotel or random Airbnb.

We had a great stay. The location was great as we could walk to a restaurant for dinner. Our room was well decorated and the bed was excellent for sleeping. We especially enjoyed the pillows.

We Loved the Atmosphere and the Location was very homey but we had to stay on the side of the house where the Kitchen located with the door closed because the HEAT didn't work and it was very Cold and we wanted to listen to the music but wouldn't able to but, we Njoyed ourselves...

Two longtime friends and I stayed in rooms 301-302 for a ‘girls overnight.’ We could not have loved our pickle-themed rooms more! We loved everything about the rooms - how they were whimsically decorated, how they were so comfortably appointed, how they were so clean. We didn’t want to leave!

Used the Simmons Estate in Williamstown for a trip with a large group to the Ark Encounter and the space was perfect for our needs. It’s incredibly close and convenient. The home was in good condition, clean, and spacious. Neat Suites was quick to communicate and responsive to one small maintenance detail. I plan to keep both this location and Neat Suites in mind for future visits.

Great location in walking distance to many restaurants. Quiet considering location. Nicely equipped for light cooking if desired. Bed was comfortable. My only recommendation is to have larger coffee cups.

Awesome place to stay. Very clean and organized.