Peak Property Group Cincinnati Reviews

Crystal, the Property Manager, is an absolute gem. After Peak Property bought my rental unit, she answered all of my questions with patience and grace. She provided clarity and helped me understand the changes within the new lease. Absolute master class in customer service.

"I recently had maintenance work done on my property, and I couldn't be happier. The team was prompt, professional, and extremely thorough. They took the time to explain everything they were doing, and the quality of their work exceeded my expectations. Highly recommend!"

Kristen and Chris were absolutely astonishing! 1. They took the time to educate me on the work they were performing. 2. They showed great respect for my home by wearing booties in the bedroom. 3. After completing the work, they ensured everything was spotless. 4. They even went above and beyond by fixing the side vents—something I hadn’t even asked for! 5. Their energy was warm, professional, and made me feel safe. Thank you again for such a wonderful experience!

I recently moved my daughter into an apartment owned by Peak Property, located down the street from the main campus of UC. Unfortunately, I live out of state and was unable to visit the unit prior to her agreeing to move in. After she was settled, we discovered that the apartment was far from the clean condition that was advertised. Despite our efforts to clean the unit ourselves, it was evident that it had not been properly prepared for new tenants. Most concerning, however, was the condition of the window air conditioning unit, which was covered in black mold. Since moving in, my daughter …

Chris and DJ were amazing! Chris has worked on my house in the past, and he is always polite and very knowledgeable of what he is doing! I really appreciate their help with all of my houses needs!

Don’t lease with Peak! Multitude of issues. Example: workers came to work on our roof/windows unannounced (no maintenance requested), violating my roommates privacy as she was using the bathroom. Peak did not resolve this issue, instead they ignored it.

Chris and DJ showed up same day to fix an issue with my central air and didn't leave until it was fixed and checked. I couldn't recommend this property group enough! Their maintenance crew makes renting here easy with quick communication and faster solutions to common problems!

Dani helped us with an issue we were having with our dishwasher, and the experience was excellent from start to finish. They responded almost immediately after we submitted the maintenance request and arrived promptly. Dani was professional, knowledgeable, kind, and took the time to explain everything clearly. We’ve consistently had great experiences with the Peak Property Group, and our interaction with Dani was no exception. Their responsiveness and commitment to excellent service continue to make us feel valued as residents.

Chris from the maintenance team did a great job fixing an outlet in my apartment!

Chris and DJ from the maintenance team replaced my broken window blinds within 24 hours of me submitting a request.

Cris and DJ were great. Fixed our washer, both very cool and respectful

New fridge looks great. Appreciate the quick turn around time as well. Thanks!!

Dj and Chris, maintenance, super helpful in getting the AC up to speed.

Do you like rats living in your kitchen drawers? How about a "major rodent infestation with live rats and living and dead mice throughout the home?" <-Direct quote from a pest control company. How about when you try to report the issue for 8 months straight your concerns are either barely acknowledged (a maintenance tech puts a couple traps out) or they cancel your requests altogether and blame it on a "vendor switch?" Then, when you FINALLY make enough noise, the management team hangs up on you, won't return your calls at all, does not respond to your any of emails, and could care less about …

Chris came out fast and fixed both doors and was very polite the entire time.

I have had a great time renting from peak property! We just had our dryer from 1999 break and they gave us a brand new one and a brand new dryer! The process was smooth and easy all thanks to our maintenance man, Chris! I'm super thankful we decided to rent from Peak and I would do it again in the future!

Khyla really helped me figure out my lease renewal. I wasn’t sure at first if I wanted to renew, but she stayed on top of everything and communicated clearly, which made the whole process a lot easier! Her dedication is remarkable!

Tony was great! Came in to fix the toilet seat and ended up finding another problem and fixed that as well! Kris and Neal fixed up out air condition and did an awesome job of it!

TERRIBLE. We live in a house owned by peak property for the last two years. They informed us that we had a second gas meter attached to our house that was not accounted for when we moved in, and are expecting to pay the lump sum of that gas meter usage from the time we moved in. Do not rent with this group.

Tony from maintenance was super kind, respectful, and did a great job. He was methodical and knew exactly what to do to get the job done.

Chris did a great job. Was super helpful

Chis is awesome, he has helped us in our house with so much. He is a great guy to talk to and always does his best to help with anything we need!

Chris came and helped fix our toilet seat that had been an issue since we moved in. Got it done in less than 5 minutes!

Maintenance team always kills it! Dani got here ASAP and had the problem fixed in no time. Thank you Peak!

Absolutely horrible. Do not live in a peak property. Maintenance is horrible they keep their houses in horrible condition. Nothing gets done. Their tenants are not their priority only money is.

DJ took really good care of my issue, and I really appreciated his problem solving.

Chris came in to fix a broken stair, repair was quick and he also reinforced other steps while he was at it.

Matt from their maintenance team showed up quickly and promptly once I notified them of this minor issue. He showed up the same day and walked me through the issue, explaining that there was a simple alignment problem. All is well and couldn’t be happier.

Chris was great!

Danny was awesome! Super kind and responsive. Not only fixed the primary issue with our toilet, but was proactive and helped out with two other issues without me asking!

DJ did a great job fixing the heat at our house. He was very respectful and fixed the people in a timely manner.

Maintenance worked quickly and fixed the problem.

Andrea was so accommodating and helpful!!

Chris was awesome! Not only did he answer our work order quickly, he answered several other maintenance questions we had and ensured we were taken care of!

Chris fixed our light and answered our questions about our water! Super kind, patient, and helpful!

Where do I even start. Peak property is the #1 worst property group I have ever dealt with or heard of. I am a first year at UC, and I was so excited to finally move into my first home that i have saved up for years to live in. It seemed like a nice cute college home. WRONG. From the moment we signed our lease, we were told the driveway that was “ours” WASNT ours. We have SEVEN cars and it was one of the reasons we wanted the house. From then on, every single part of our home has had issues. Mold EVERYWHERE, water leaking all over our basement, mildew and mold in our bathrooms due to no air ve…

I’ve had such an amazing experience with Peak Property Group, especially their maintenance department. Dani from maintenance, is truly incredible—she knew exactly what she was doing and fixed everything in no time right after I submitted a maintenance request for a few things. I just moved in, and thanks to her going above and beyond, my place genuinely feels like home. I also love this place overall—everyone who works here has been so welcoming, supportive, and professional. My move-in process was smooth, and I truly feel like I made the right decision moving here. I highly recommend!

Chris was incredible to work with. He went above and beyond in addressing all of the concerns we’ve been having with our apartment. He took the time to really listen, asked questions, and showed genuine empathy for everything we’ve been dealing with. What stood out the most was how committed he was to making things right — he didn’t just acknowledge the issues, he made it clear he’d personally make sure everything gets taken care of. It was the first time in a long time I felt truly heard and supported by management. Super grateful for his help.

Chris is always very prompt and helpful with unit concerns. Very nice guy!

Preston did a quick and beautiful job during his maintenance run! Helped us with everything we needed!

Thanks Preston for helping me with maintenance on my apartment.

Chris with maintenance helped us out with a noise on the third floor as well as helping with a water pressure issue, this work was done quick and was an overall pleasant experience!

Chris was great, amazing service and a really nice guy. Highly recommend him to anyone who needs maintenance done!

Had an amazing experience getting set up with a new rental with the help of Crystal Bird, at Peak. Crystal went above and beyond to accommodate my needs and got me moved in sooner than initially thought possible. Very happy with my new apartment! Excellent service across the board.

Chris was super efficient and friendly helping us with our lights and smoke detectors! Thank you!

Chris was incredible! Very kind and efficient! Great to chat with and have us good information too. I couldn’t recommend him enough!

Great maintenance team! My partner and I sent in a maintenance request that was completed very quickly - within hours of submitting the issue. We also received a very helpful explanation from Chris of what work was completed during their visit. 10/10 👏 we very much appreciate the swift response! Thank you so much, Chris!

My apartment has been great except for the fact that my vents have had a foul smell coming from them for the last 6+ months and the maintenance team continually ignores and deletes my requests for maintenance. The entire basement below my apartment has this smell and they refuse to take care of it. You asked me to write a review so here you go!

Preston did an amazing and quick job on repairs! A literal gem!!!

Dani has been super helpful with all of our maintenance requests!

Mack went above and beyond to help on an urgent but unrelated maintenance request i'd submitted while he waited on a response from another tenant in my building. He was quick and efficient, great communication, and he finished my task right before the other tennant responded. 11/10 above and beyond service.

chris chill and quick

8 months of leaking they refused to fix turned into 1 year of mold, and all I got was a coat of paint ❤️

I live on Jefferson Avenue, and the maintenance at Peak Property has been excellent. Chris, the maintenance guy, is very polite, addresses issues efficiently, and gives clear instructions.

Dani was fast and efficient, I give him 5 stars. Although peak property could have avoided this problem altogether.

Chris did some maintenance on our bathroom and got us a new fridge. He was super kind and helpful with everything. He went above and beyond to get our house in the best shape possible.

Chris such an wonderful person he fixed without creating a disturbance

2 year resident at their 3336 Jefferson Ave location. Had relatives at the one down the street. There’s been a mold problem for 2 years. Several apartments infested with cockroaches so bad that the residents had to wrap all food in plastic. The front door is constantly broken. Several Mail services don’t have access to the building so packages are always stolen. No cameras in the entrance or the parking lot so when cars get broken in to (happened twice in two years) there’s no legal action that can be taken. They raise the price for parking every year. It was $60/ month. They frequently call a…

Dj fixed everything quickly and efficiently, thank you.

DJ was excellent, went above what was required A credit to your team!

Edit: For some reason they replied to this review mentioning a rent concession they gave after a shirt of mine was destroyed during a maintenance request, I’m not sure why that’s relevant. Original review: Declined us AC repairs in the middle of a heat wave, stating it was “the tenant’s responsibility”. Maintenance workers are great, management is not.

Unit had several maintenance issues upon move-in, but landlord quickly rectified them. Building is very old and reflects that, but there was some prior use/contract labor leftovers and the unit had not been cleaned. The maintenance person Danny was both friendly and skilled, and we had a few good laughs about the status of things while they worked. Edit: This review loses one star for every month Peak goes without cleaning our unit. Review was posted in September 2025.

Chris and Jack from the maintenance team were super helpful when I had issues with my fire alarm system. They were able to get to my unit within minutes and fix the issue right away.

Company WILL deny you emergency maintenance. Refrigerator unit has broken twice now. Sent in a request days ago and no one has come out. The first time took over a week to fix. Over a week without a working fridge and freezer. Costing us hundreds of dollars in food. Over a week. Which they told us was not their responsibility and we were not compensated in ANY way. Bedroom AC unit was leaking, the came out and “fixed” the wrong unit. Personal items in bedroom were destroyed by water damage (which of course they were not responsible for once again) and ended up fixing the original leaking unit …

“My shower wasn’t draining properly and the maintenance team came out to take care of it. The technician was professional, friendly, and explained what they were doing, which I really appreciated. The work was done in a timely manner and they made sure everything was cleaned up before leaving. Overall, I had a positive experience and I’m thankful for the quick help.”

Chris helped us out. Very nice and helpful. Thanks!

Do yourself a favor and avoid Peak Property Group at all costs! Living in their property was an absolute nightmare. The units are infested with roaches—you’ll see them crawling everywhere, day and night. Even worse, the management is completely unresponsive and does nothing to resolve the issue. It’s a hellish living environment that I wouldn’t wish on anyone. Save yourself the stress, money, and health risks—look elsewhere! The attached images capture just a 5-minute snapshot of the chaos in this property. It's disgusting!

Never Ever sign contract with Peak property group. You will have the worst experience in their apartments. You will have a major pest infestation problem and no one will be able to solve your problem. I could not put zero stars because there is no such option, otherwise I would have given zero stars. The pictures are just samples of hundreds of roaches I am experiencing.

My son signed a lease in April with a move in date of August. When he walked in there were roaches everywhere. The kitchen cabinets were filled with live and dead roaches and roach poop. They were clustered in the corners of the ceiling and present in every room in the apartment. We tried to work with PEAK, hoping it was an empty apartment thing. We bombed it ourselves, still roaches. Every day we went back to check. The tub filled with roach poop, we saw more each visit. We told PEAK that the apartment is not habitatable, our kids were without housing a week past our lease date. They have no…

They rented our kids an apartment that they can not move into because the kitchen cabinets were FILLED with roaches on arrival. They were clustered in the corners of the kitchen ceiling so densely that my son thought he was looking at holes in the ceiling.were told it would take months to expect to be bug free. PEAK claims we have not cause for voiding the lease.

3505 Telford unit 9 is filled with roaches. They rented it to us that way. Walked in saw the roaches and left. They claim that we have no right to void the lease because they are having it sprayed. We were told by the pest control company that with numbers that large in the day, we would not be bug free for 6 months. Let's recap; walk in roaches are literally falling from the ceiling, filled kitchen cabinets and in every room the kids are still without housing so week later because of the infestation. Peak expects us to move our kids and their belongings into that unit and pay them. Rent from…

Don’t ever sign or resign with them. Maintenance men are the only decent people working for the company. They’ll take all of your security deposit as these other reviewers are stating as well. They’ll use the charges for other things (other than what the charge was for) as we were told.

This company is not to be trusted with security deposits! Based on my experience and previous reviews I'm seeing they will find any way to screw you out of your money. We were charged for the removal of two items (security camera system and wall-mounted TV) that were present in the home when we moved in. When we called to dispute we were told that we should have submitted maintenance requests while we there to have them removed, even though there was zero indication that those items did not belong to the company. We were told prior to move-in that the only things in the house not belonging to …

they got to be the worst rental company in cincinnati. Their rent doesn’t include utilities but all of a sudden during your last month they’ll decide to use it to “cover” the rest of the bills (so just know if you lease you WILL NOT get your full deposit back). They also purposely give out the run down apartments so that they can blame you later that the damage was caused by you. The only thing good about the company are the maintenance workers. A cardboard box is easier to live in than have to deal with the office.

WORST property management I have ever dealt with. The apartment was EXTREMELY dirty and had many damages when I moved in even though I was charged for a ”cleaning” fee. - Apartment infested with ROACHES; the pest control visits don’t change anything and they have MANY visits which makes it so difficult as you have to pack everything up and move your things every visit. - They paint over everything with cheap paint, without cleaning. - Bedroom has carpet flooring which was full of hair and dirt from previous renter. Had to clean it myself as they didn’t clean shit and they ignore emails, wo…

Do not rent unless you want to fight for your security deposit. Items (A wall mounted TV and Security system with cameras) were installed prior to our move in. A reasonable tenant would assume items that were installed before moving in are the leasing agency’s items. Peak Property Group posted a picture of that TV in their Zillow listing before we moved in, and the security cameras can be seen on google street view from 2018 to present. Peak Property Group claimed that we should’ve reported the tv and cameras to maintenance upon move in. We were charged $175 for the removal of the TV and secu…

Chris from maintenance was amazing. Really took care of all my concerns and got everything in order quickly. Thanks so much!

Worst company ever. Hidden charges on everything. Lease is so vague they charge you for whatever they want. Dealing with them was the worst thing ever. Maintenance wasn’t helpful at all and their front office is so bad they can’t do anything helpful

Keith from maintenance is EXCELLENT; 5/5 stars for being so nice and hard working. Overall, I’ve really enjoyed my time with Peak but I feel the maintenance team here really makes it great.

Do not rent from them, save your time and money! PPG is impossible to get in touch with and has no respect for their tenants. They lack clear and consistent communication and take weeks to respond. I have had several maintenance requests that were not resolved until over a month later, and even the the issue was never resolved. I currently still have cockroaches after putting in a request for maintenance in August (writing this is November). They will charge you for anything they can. Have been a tenant for now 3 years in Cincinnati and will continue to warn people about this place. Only good …

Don’t ever rent through them, terrible property management. Does not answer phone calls, and barely answers emails. All they want is money

Matt and Carson did great

Quick service and fixed the issue!

I have lived in a townhouse in Dublin, and those guys came and purchased the property this year, they successfully managed to Kick 28 families out of 28 houses who use to live there in less than 3 months. And here is their google AI review and it is unfortunately TRUE Peak Property Group in Columbus, OH receives generally negative reviews, with complaints focused on disrespectful entry into properties, disregard for tenant privacy, poor communication, and failure to address maintenance issues. Some also mention difficulties with lease renewals, security deposit returns, and overall unhelpf…

Preston deserves 100 stars. He had found my wallet that I dropped and went far out of his way to return it to me quickly. Preston was so kind and respectful. Thank you Preston!

Chris was very helpful in fixing our A/C fast as the summer heat is coming. Chris also double checked the next day to make sure everything was running smooth

Just don't rent from them. Please. The one star for Peak Property is for their maintenance. Otherwise, I would give the Cincinnati office zero stars. My partner and I basically had to pry our security deposit out of their hands. It's been two months since our lease ended and we still haven't received our security deposit (this is against the law). They charged us for damages that were present when we toured and moved in, and that are quite literally visible in the pictures on their website. They actually started ignoring our calls. It got very close to us suing them in small claims court. Also…

Chris at Peak Property Group is so great, he answers our maintenance requests speedy quick and he gets the job done. Super friendly and respectful guy. Definitely the best technician we get from Peak. Would give 5 stars if I were only rating him.

Peak Property group tried to charge us $300 for damages that were literally in the photos of the ad for our apartment before moving in. Also, receiving our security deposit back has been a headache. We were informed that we had to leave keys and forwarding address for deposit in the apartment on move out. We did this and still they sent our deposit to the past address a month and a half after we had given them correct forwarding address. Calling Tonya Leathers to address this issue led to an exasperating conversation where she accused us of not correctly following move out instructions when w…

the worst place you can live at.

Peak has been good about sending workers out for issues. One of the workers, Chris has been a big help in getting issues diagnosed and getting the work needed done for the issues in a timely manner.

DO NOT LIVE IN THEIR PROPERTIES. THEY FORCE YOU TO LEAVE A REVIEW AFTER FIXING SOMETHING. these 5 star reviews are fake. One of the worst property groups in Cincinnati. There houses are falling apart and are not safe to live in. Duke Energy had came to our house several times due to a gas leak and told us that they have been telling Peak Property for years that it was not safe. DONT LIVE IN THIER PROPERTIES.

Preston on the maintenance team is the best! He goes out of his way to help me (as quickly as possible) whenever I need anything at all. Thanks for the amazing service!

Peak property are terrible do not rent from them. They have consistently charged me for renters insurance after I already moved out of my apartment and when I reached out to the insurance company they use they stated that peak should have taken care of it. They have also charged me for maintenance that should’ve been free (spraying for roaches, etc.). They are absolutely terrible. I have to give one star to post but they don’t even deserve that.

Chris did an amazing job. Very personable and friendly!!

Chris always comes to our house whenever we need something no matter how big or small the problem is. He is so nice and gets everything done so quickly! We really appreciate all the work he has done for us.

Chris was so helpful, he fixed one stove top and helped with the shower head. Really happy about it!

Chris, he helped us with the gas stove and shower issues. He was so understanding about our issues and he helped us right away and more. He was patient and sweet too.

Thanks, Mack, for fixing our heater issue! You did a great job, and we really appreciate the helpful information you shared about its functionality and precautions. Your expertise made a difference, and we're grateful for your help!

Tim fixed our sink and resolved our issue in less than 10 minutes. Impressive

Chris has done an amazing job. He is knowledgeable and respectful. He explained why issues could be happening and took time to really inspect them. He has gone above and beyond on his return visit to double check previous repairs and issues remained fixed. I would recommend and request him for all other issues.

It was chris and he was so polite and I liked his service and a lot. It was very quick.

Chris is awesome!! he went above and beyond to make sure my whole bathroom is fixed. i only put in a order for hot water for my shower, but he also fixed my toilet seat and is returning to fix my door too! He's a good man!!

Great service by Chris and he is very kind. Immediate service is provided everytime by the peak property team. Fully satisfied.

Chris did an outstanding job with our drain problem. From the moment he arrived, it was clear he knew exactly what needed to be done. He worked efficiently and carefully, paying close attention to every detail to ensure everything was fixed properly. The effort and time he dedicated to the task really stood out, and it was obvious he took pride in delivering high-quality work. Not only was Chris highly skilled, but he was also professional and respectful throughout the entire process. It’s rare to come across someone who genuinely cares about getting the job done right, and his work certainly…

Tim was a GREAT help! Efficiently assessed our issues, made a quick run to the store, and had both of our issues fixed quickly. He was also very kind and personable to my husband, pup, and I! We really appreciated it!

Eric came to our rescue!! Our heat went out when it was negative outside, and he drove all the way from home (an hour drive for him) at 9PM to fix it. Also so so nice! Thank you Eric!

One of the tenants in 3426 Telford has been stealing packages for months, and management refuses to provide a secure location for packages or a camera to catch this thief. NUMEROUS tenants have been stolen from and management can only be assed to send an email "reminding tenants not to steal". Get real

I would not rent from this company. They are very inconsiderate and don’t care about anyone but the money they have coming in. When I moved in , in august I moved in to a bunch of roaches that they didn’t let anyone moving in known. They make you pay for the parking lot but there are so many cars that park there without a parking pass. They have no cameras around the building and when my care just got broken into they said that they are sorry but no cameras. They say it’s a secure building but it’s not when people who live there prop open the doors and leave it open you can complain and they’l…

Chris was very helpful in fixing our heat. Very polite gentleman and he did a good job.

DJ was really helpful. He is so quick in helping me out with the clogged stuff in the bathroom's drain. I would gladly recommend him to anyone having problems with clogged drains in their homes.

This review is going just to Eric. He has made my roommates and I’s experience at Peak Property much better than previously. Many times he has gone above and beyond what we have needed and gone the extra mile to ensure we are happy and safe. We all appreciate Eric!

Eric was very helpful and timely with our needs and requests. Very kind and efficient!

This 5 star review goes to Eric and Timmy the maintenance man, they was very responsive and quick in getting our requests done.

***Stay away from this damn company *** Here's a summary of my rental experience with this company and their ways to steal your money 1) any rental company, will rent for you for the entire year/365 days; this company shortens your contract by cutting 1 week each year. Last month of my contract was only 17 days of the month and my contract ended on the 18th; they charged me rent for the entire month !! 2) they steal from my deposit 85 $$; they claimed missing smoking detector and 2 broken blinds; I haven't touched any smoke detectors and I was replacing the batteries for my own safety and last…

If you're thinking of living at a peak property place near UC's campus... don't. My roommate and I experienced moldy ac units, broken appliances, giant roaches, and a mouse. Also there was a whole ordeal where we were trying to get the lease turned over to my roommate's name... they literally lost the documents that said she had signed on to the lease in the first place. I had to go back into my personal files and send them the correct copies as proof.

Mack was really nice and did good maintainance. If there any issues we are getting really quick help

We had a few work orders put in and Chris came and knocked them all out!! He was so nice and communicated how to prevent future issues! He was great

Mack is really helpful for helping with the clogged bathtub

This review is about one of our maintenance people, Chris. He was very helpful and prompt with fixing our clogged sink/bathtub.

My power has been out for 3 hours in 30° weather. The 'emergency' after-hours line assigned my issue to a maintenance tech who responded quickly enough, but took 2 hours to show up. This is a health and safety matter. Absolutely horrible management company.

The seal on my balcony door was gone, so when winter hit my room wouldn't hold heat. Put in a request, the next day Preston came by. He went to get needed supplies, then had it fixed perfectly in about 20 minutes.

Chris was amazing. Came instantly and was in and out very quick. Great personality! Hope nothing but the best for him.

Chris was excellent and quick in getting our window fixed a boarded after we had a break in. Kept the snow out as well

Thank you Chris for coming so quickly and fixing our door lock

Chris has been extremely helpful and proactive with our requests, and has been super friendly! Preston has also done a great job with all of our maintenance issues. Very good experience with the team overall

Chris was very professional, had great communication throughout and fixed the problem quickly and in a timely fasion.

Chris did a great job fixing our door. He showed up quickly and got the job done efficiently and was very professional. Thanks, Chris!

Dj did a great job!

If I could leave a negative review I would. After moving my son in, we had multiple issues that I tried to get taken care with little response. AC didn't work until Fall, of course. Completely ran down with Black mold everywhere and never mitigated. NOW, they have sent my son and his roommates to a collection agency, almost a year later with zero communication with him or me (co-signer) or any of his roommates. The charges are supposedly for carpet and several other items that were horrible when they moved in. We were never given a chance to dispute or talk. Just a heads up for anyone wanting…

We have had multiple maintenance people come over to fix our sink and no one was honest or fixed it correctly, but this time DJ was a huge help fixed it right away and was very kind.

DJ and Tim are great Techs. Quick and professional.

Chris was able to diagnosis and address a few issues with my apartment before move in. Great customer service. Thanks Chris!

Maintenance did a great job with a leak, Chris specifically handled everything in a timely manner and took care of everything well.

The repairman who came was Mack, who was very responsible, efficient and easy to talk to. He was also skilled in using the tools.

Peak Property is a great company with great service. We had a big problem with our thermostat and they sent over a maintenance man, chris, and he was a fantastic gentleman to talk to and he was dedicated to fixing all the problems in our basement and then proceed to tell us if we had anymore problems for him to look at he would be more than happy to help us out. I highly recommend chris to any other household that needs problems fixed!

Erik was very nice and helped fix our shower

We had a maintenance man Chris come fix some things around the apartment. He was very kind and did a great job on the repairs!

My roommates and I noticed Monday morning that our door wasn’t locking, so we put in a maintenance request. Within the hour, Chris showed up and fixed it! Not only did he fix the lock super fast, but he also replaced the battery in the keypad just to be thorough. He even gave us a tip to mention any repeat issues in future requests so we’d get a replacement if needed. Plus, he remembered other work he’s done for us and checked that everything else was still good. We really appreciate how above and beyond he went—thanks so much, Chris!

Super friends maintenance workers. They always come pretty soon and help out as much as possible. It's my first time renting an apartment, and they've made half of my experience.

Chris was very timely and helpful fixing our drain!

Chris came and fixed my dishwasher and garbage disposal, in and out super quick

Chris was very helpful👍

Very good service provided by the workers especially by chris

TERRIBLE do NOT rent an apartment from them!!!! So so so many issues and things not working that no one will come and fix and no ac!!!! And on top of that the shower hasn’t drained in over two weeks so we have to shower in a filled tub of dirty water and no one can fix it supposedly which is unacceptable. Never go through this company and never give them your money.

Chris was very helpful when our heater was not working. He found out where the issue is and resolved it quickly.

Properties are in disrepair, poor repair work to just cover up problems, poor responses to repair requests. There is no direct emergency maintenance number and the main office frequently doesn’t answer the phone for extended periods of time. We dealt with bug infestations, rodents, windows that don’t shut or lock, electrical issues, gas appliance issues, faulty door locks. The main door to the building is easily opened with any key or pen etc.. All this is just the first two months, and none is currently fixed. Steer clear of Peak Properties.

Chris was very helpful with our maintenance and was able to solve multiple issues quickly and effectively.

Dj and Chris came out to fix our shower, they found the problem and also fixed out furnace!! They were so helpful and very nice!!

Eric’s a great worker and was very quick and helpful in fixing our window.

Eric came in and fixed our window super quickly and we had a good chat while he did it.

Multiple poor experiences with this company regarding maintenance, we were left with black mold for 2 weeks after moving in and without a dishwasher for a month, the excuse given we had "another bathroom" and "a sink to wash dishes in" therefore these were not raised to emergencies

Our fridge went out in the recent storms. Had to throw out all our groceries They came and looked at it, said it wasn’t the coils and we needed a new fridge. A week goes by to the scheduled delivery date of said new fridge. Maintenance uses a part from an old fridge in the basement, instead of replacing it like we were told. We go out of town for the weekend and come back to yet another broken fridge. They told us it wasn’t fixable and we had to wait until the delivery date of the new fridge but then never got it ? Thankfully more prepared this time with coolers. Reached out to maintenance man…

All of the staff was great!!! She was so very helpful. Thank you to all of the staff for the quick response!!

WE HAVE BEEN WITHOUT A USABLE KITCHEN SINK FOR OVER TWO WEEKS. COMPLETELY UNACCEPTABLE. ALWAYS ANOTHER EXCUSE. CAN NEVER TALK TO A PERSON TO GET THE SITUATION RESOLVED.

Eric was amazing he fixed all of our needs in a timely manner and always make sure it’s done right!!!

Eric came out to our leak and fixed it quick and on time. Best worker we had

Eric came out and addressed the emergency situation and knew exactly what needed to be done right away. Well deserved 5 stars.

The maintenance man DJ, did really well in ensuring our locks were switched out and even went out of his way to check our smoke detectors. Overall 10/10 experience

Peak Property group is a company full of hacks that won't repair water damage because it is too "expensive" and the repairs they do are with duct tape. Image attached below. They also are negligent in their building upkeep. For example not paying the water bill for long enough there was a shutoff notice. I would never recommend renting from these slumlords

Just wanted to give a little shoutout to Chris, the maintenance man who came out and helped out with some repairs at the Peak apartment I’m living in. He was super nice and got his work done efficiently and effectively.

Gage came and fixed a maintenance request for us and was great! Fixed it very fast and was very kind.

Tim did a fantastic job, very quick to diagnose, very quick to fix.

eric was great! fixed our sinks and was very kind!

Chris Schwimberger is a wonderful man, helped us out and went out of his way to make sure we were taken care of. Articulated the issue and the solution. Great guy

Chris Schwinberger came in to fix our lock, and was super nice and attentive. Even asked if we had anything else that needed fixed, and he took care of it in no time for us. All around A+ experience with him.

Chris and dj have been working on our house since the day we moved in and have been super fast, kind, and did a great job!

D.J. and Chris were kind and efficient with maintenance repairs.

Eric was the best maintenance guy ever!!! He was so nice and very helpful. Got us a new washer because ours was broken. THANK UUUU

eric was AMAZING he fixed all of our issues and windows and did it in a timely manner. eric genuinely was the best maintenance man i’ve ever witnessed and he also saved my dog from a house fire.

Eric was great and knew exactly what he was doing! He fixed the lighting and electric!

Chris did great

Maintenance-DJ and Chris-were fast and efficient. They figured out how to fix everything well and were very nice.

Matt was awesome in getting the things fixed quickly!

Eric quickly fixed my toilet and got me a new toilet seat as well. Great help!

Had a cockroach infestation upon move in, had to get rid of half of my stuff and find a different apartment and get the health department involved, been almost a month and they are still in the unit. Won’t compensate me for my things or allow me to break lease from all my troubles.

UPDATE 10/28/25: The side porch was eventually fixed, still took longer than it needed before it happened, but it is fixed. Be cautious about advertisements for off-street parking. 3207 Vine St has 7 bedrooms but only max 5 accessible parking spots. If you bring a car, DON'T BANK ON HAVING PARKING AVAILABLE. Very poorly maintained exterior. Side porch wood is rotting and collapsed in on itself on move in. Put in a maintenance request two weeks ago with no response. This is likely due to an influx of work orders from everyone else moving in this August, but just goes to show how consistently p…

Christal has been extremely helpful during the process of my lease takeover. When I went to see the apartment and found that the place had been trashed by the previous tenants, she went above and beyond and they replaced all of the carpets for me, got rid of all the trash, and cleaned it before my move-in. They fixed the issues with the apartment free of charge. They normally do not do this for sublets, so I am very happy with their services. She is very quick to respond to emails, and easy to communicate with. Overall, I am so far very satisfied with my experience with this company!

When we had an issue with a small gas leak on our stove, Eric came out and diagnosed it and ordered a new stove without hesitation. Knowledgeable and just a great guy in general. Trust that these guys will fix any issue you got in a heartbeat.

They bought my apartment and raised the rent halfway through my lease. Price was the reason i chose that apartment to begin with and on top of that they refused to fix and address multiple service requests

Eric was awesome! Helped with some move in problems literally the next morning after I sent them in. NOT EVEN 24 HOURS! had a great attitude and was willing to fix ANYTHING

Chris from Peak property efficiently fixed our AC issues and was polite and professional. I put in a request to have my AC fixed and it was resolved the next day.

I’m in the process of hiring an attorney to address my issues with PPG. After researching, I discovered numerous complaints about this company. They are accusing me of leaving trash outside my apartment after moving out, which led to a $500 fine. I provided PPG with pictures showing that I had hired 1-800-GOT-JUNK to remove the trash, along with the receipt for their services. I would never leave trash outside if I was paying for its removal. Instead, PPG sent me a photo of trash that appears to have been taken recently and doesn’t belong to me. Additionally, I observed that their properties …

Worst apartment of all time forever. I HATE U I HATE YOU. RUN. I am a normal student who is on the more relaxed side, and these people are buying up properties all over campus and ignoring requests for help, requests to even clean the place when I first moved in. They showed up the day of with no warning for apartment tours, my ceiling fell in and it took them three weeks to fix it, there were bugs in the apartment building (not my place) but pest management showed up to spray and made me remove all of my furniture from the walls closets and cabinets, and then charged me $100 one day for not d…

Awful living experience. Roaches that will not go away, gnat problems, and mice. Apartment above us had an unreported leak that leaked into our apartment. Peak tried to put fault on us for not properly reporting it when we put in a maintenance request and they didn’t show up until two days later when we had to call the emergency line because there was a stream falling from our ceiling. No outline of who to email when there’s a billing issue. Multiple charges on our accounts for things we didn’t have to pay for and they weren’t removed until we emailed about it. An additional $100 added to our …

Chris was really helpful and efficient! Showed me how to fix my problem if it recurred :)

Chris has done his job perfectly. He acted on the problem quickly and fixed it very well

Chris knew what do

chris did an excellent job. he was prompt, polite, and so helpful!

Had a toilet clog and Chris came and fixed it quickly. Also very nice and helpful! Thanks Chris.

I would never recommend renting from Peak Property Group. Please stay away from them. They do not care about you in the slightest, they cost us hundreds of extra dollars in utility costs due to not fixing repeated maintenance requests. These fixes are extremely simple and cheap, but they refuse to do them out of laziness.

Chris was epic and so quick with fixing my issues. I didn’t think he would believe me about my apartment being a little warm but he validated and helped find a quick solution.

Chris have done wonderful job for installing E lock for our apartment. He assisted us in explaining everything clearly

DJ did a great job. Had an issue of something stuck in my garbage disposal. He was super quick getting the job done and very polite while in the apartment.

DJ and Chris were very helpful doing maintenance

Eric was amazing, He fixed everything we needed in a timely and professional manner. 10/10 job well . Keith as well, super quick and friendly, explained everything he was doing.

Edited on 7/30 to say: I have sent multiple emails about the violation of my apartment being uninhabitable and there have been no responses there--but is the fact that they responded to my google review "we will be more than happy to try and turn your experience around" today but not my emails informing them about their negligence. this is why their actions are always so questionable. I have no faith in them. I am having to go stay at a hotel or friends' house today just because my apartment is not livable with the severe cockroach infestation (see attached photos -- and these aren't even the…

I may be an outlier but i have not had an issue with this group for the 5years I've lived here. Their maintenance is very communicative and responsive, office staff is also the same. Very responsive, understanding and kind people overall

I think since I moved into a building run by PPG in 2022, I was worried since I never lived in any of their buildings but over the past year, I have seen the amount of work put in by our manager Christina and her team. Recently, we had a water leak from our dishwasher and the maintenance team comprising of Eric, Ed and Tim got our issues worked out so quickly and supported us throughout the repair process. Amazing, fast response to every maintenance request.

Timmy and Erik were amazing in fixing our dishwasher!

Eric came out promptly to repair a window. He was very professional, was great with respecting pets on the property, and did a great job with the repair!

Eric was wonderful! He helped with everything we needing and was a great help in explaining what he’d done

Fantastic maintenance! While it has taken multiple repeated steps to have the same issue fixed, the employees are always kind and accommodating. Last time we had a maintenance worker named Chris and he was extremely helpful, polite, and considerate.

Eric and Tim were so helpful and reliable when I had a late night smoke detector malfunction. They came out same night and the next morning to make sure everything was fixed! Very thankful :)

DJ was awesome! Gave a heads up before he came and made quick work in the apartment.

Chris was awesome! Super helpful and nice.

Chris did a great job, kept me in the loop the entire time and even cleaned the bathroom after he was done. 10/10 service

On two separate calls, first DJ & today Mack; each man was prompt, upbeat, knowledgeable, diligent, and informative. Many thanks.

DJ and Chris did a really great job. They came in and asked me about the issues and sorted out everything real quickly.

I am "giving" five stars specifically to DJ and the people who worked renovating the apartment. They work and fix up appliances in a timely fashion. But when it comes with the management, they deserve one star. Don't get your hopes up on having trusted, nice landlords here. They will dime every cents you have. But some of their apartments have been renovated. So, if you're looking for something cheap but descent, this may not be a place for you. They recently increase their charges.

Mack did a great job. The service was pretty quick.

Chris came out and did a great job every time we needed him. Always did his best to not disturb us and made sure everything he did was great quality.

Had some issues with leaky pipes, management was quick to send a technician out, and Mack was super helpful and resolved both issues quickly.

Absolutely do not live in one of Peak Property Group’s buildings if you can prevent it. My property was initially owned by Uptown properties until PPG bought it 2 months into my lease. They have been an absolute nightmare to get on the phone to resolve any issues that arise, and are nearly ineffective when you can. They also would not honor the rental insurance policy I had purchased for the year through Allstate, and charge me an additional $14 per month for rental insurance I never agreed to. Ultimately, if you want to feel gouged, unappreciated, ignored or like you live under a predatory …

Tim was great for our maintenance . He always came in, understood the problem right away and was very pleasant to work with.

The washer in my apartment building was not working and Chris was able to fix it and get me back the quarters I had lost while it wasn’t working. He did a great job!

Mack fixed my dishwasher in timely manner. Thank you.

EJ helped us with our sink issue in our house and fixed the issue in an efficient manner. Did a great job.

Chris was very kind and helpful with fixing our water heater/shower!

Eric is dominating his job and has been very responsive and friendly. Super helpful with any maintenance needed.

Absolutely terrible landlord, they have broken our lease and made our electric bill skyrocket while doing it. Terrible response times for both emails and maintenance requests. I would strongly advise renting from a different company, it isn't worth it to be under Peak.

Eric was friendly, identified the problem quickly and fixed it just as quick. He was also great with my animals!

DJ was so nice and took care of everything so quickly. I was working from home and he was so respectful with minimizing the disruption. Preston was also amazing showing up to fix several things the morning after I submitted a late evening request. Thanks!

DJ ane Chris were very friendly and professional, I had an emergency and they got in to work quickly and resolved it for us.

Eric came out and handled the maintenance issues I had requested to be fixed and did a great job!

Chris did a great job fixing our leak

Chris is a great technician! He fixed our outlet and figured out a couple of problems we didn’t know we had.

Eric did a wonderful job and was quick coming out to our place when we were dealing with a pipe break. Very resourceful guy that was able to find the leak with very little information about the layout of our home.

Chris is the main maintenance person that comes and helps us out and he has been absolutely amazing. He is super friendly and has been incredibly helpful with our MANY house issues! He has even gone out of his way to accommodate us when needed. We’re so thankful for you Chris!!

As a new tenant, I’ve had an excellent experience with PPG.

Chris from maintenance was extremely communicative and did a great job fixing our shower

they let all of our packages get stolen and won't do anything about it. trash. 1 star

DJ was very helpful and responsible in fixing our maintenance request. We’re very happy with his work.

Refusing to look at my AC system not working until May. It has been 85 degrees out the past few days. Haven’t had a working dryer since December. The maintenance team itself are nice guys when they come and work but I recommend listening to these reviews and staying away unless you like being hot

Thank you Chris for fixing our toilet so quickly !!!! You rock!

Maintenance is responsive and good. The ceiling in my apartment was leaking and Chris came to solve the problem the next day, and also helped me to fix the radiator and clogged sink!

Eric helped us out so much with an urgent plumbing/leak. He did an amazing job getting the issue resolved well and fast! Really appreciate the help!

Great guy! helped us in just minute

Eric resolved my plumbing problems quickly. He was very courteous and respectful when entering the apartment to fix the toilet.

Deckebach Property and many others have many problems. Borderline if not over those unsanitary living conditions. It has cockroaches, and rodents constantly. Also, water is constantly turned off and things are never fixed just patched over making for bigger problems as time goes on.

Chris was great, came out to help us with an ongoing issue. Super nice and friendly and got everything straightened out quick. 10/10

The repair man named Chris is the absolute best! He knows what he is doing and has helped us out so much! He deserves a raise in my eyes!

DJ was our maintenance man today, he came right away when we put in the request and did an awesome job!

Eric was amazing at fixing our heat!

DJ and Travis did a good job

Horrible property management group. If you want to pay rent and have the headaches of dealing with rude administrators this is the perfect place for you.

Eric was amazing and completed all of our requests with the dryer and our light!

Absolutely the worse property management. Going on day 4 with no heat and the low will be in the 30s this weekend. The office never answers their phone for assistance. I put in a maintenance request 4 days ago and they cancelled the request this morning. Called the emergency line and they said they'll submit request in 1 business day.

Eric / Preston came and fixed my washer for the second time in a timely manner! They were quick and efficient and fixed my washer in no time!

Michael Gibson fixed out door, was very kind, fast and polite.

Dj and Chris were very helpful and did a great job fixing our dryer.they’re the best!!

Towed my car after business manager and other patrons pleaded with the tow company not to tow. I had an infant in tow and a handicapped placard visible.

Had Chris help with an issue with my oven, and I was very impressed. He responded quickly, was very conscientious, double-checked everything, clearly explained what was going on. An excellent job all around.

Matt was very helpful and went above and beyond on the tasks asked plus more!

Chris was very helpful and efficient

Chris has been real great on the maintenance side of things. We’ve had several smaller items around the apartment (window latches, small appliance stuff) that he took care of right away. We had a dishwasher break and he stayed communicative with us throughout the process, replacing a part and when that failed getting us a new one. Really appreciate the work he’s done!

Mack did an amazing job. Helped us out a ton! Very appreciative of his service and it was quick!

DJ came and fixed our sink right away. He was awesome!

*** PLEASE READ THIS **** 1/08/2025 : our issues continue to be present and they do little to nothing about it. Do not expect them to give you a proper 24 hour notice. They will just show up and enter your apartment whenever they feel like this. We have had to invest into a camera to keep in our apartment due to this caught them entering our apartment on it. Our ceiling in our bathroom has been leaking for over a year. A bath tub spout has been leaking water for about almost a month. We have a leak under our bathroom sink that we have let them know numerous times about the first time they show…

Chris did our maintenance orders in a timely manner. He fixed our bathroom fan and then was back hours after we put in a request on the portal to fix another issue.

Chris was a great help in our apartment! He made sure everything in the apartment was good and also assured us that the maintenance request we asked for were done perfectly.

Chris came by today to fix our shower drain. He was very friendly and respectful. Made sure to knock first before entering any rooms and notified us of him being there.

Fixed the sink drain up in seconds. Just awesome

Was very efficient and made it a priority to fix our shower and toilet

Our Maintenance man Micheal Gibson was excellent! Very quick and willing to help resolve any issues we have encountered in our home.

Chris was so helpful and considerate, came to examine cracked ceiling and offered any additional help if needed

Chris was very helpful and friendly. He was the first one to find the reason our bathroom was leaking after we requested maintenance two other times for the same problem.

came within an hour to fix our lock, very nice and respectful

Chris was polite, communicative, and fixed the door quickly and efficiently. He explained the situation as well which helped me understand! Thank you!