2.0★Jun 2026
Rachel at Remington lake changes policy’s with no notice. Decided no payments will be accepted at all past the 10th even if you have the money. Even if you pay fees with no problem. Mind you this isn’t in my lease.
So even after speaking to a higher up they are refusing to take my rent. These are greedy money hungry people. Only want your money if they can double it with late, court and eventually move out fees
1.0★May 2026
False move- out fees and legal threats-Do NOT rent with PLK:
I am writing this review to warn future renters about the aggressive, unethical, and undocumented post-move out billing practices allowed by corporate ownership, PLK Communities, at their Mark Lane property in Naples, FL.
My roommate and I were respectful tenants of two years, who had zero issues during our entire lease. However, upon moving out, we were hit with a wave of illegitimate charges. When we sent documentation and dispute of bill, management completely ignored their own paperwork and threatened us with lawsuits and collect…
1.0★Apr 2026
Property Manager of Lakefront at West Chester Rachel Shaw is rude and unprofessional.
1.0★Apr 2026
Since the new management company, PLK, took over at my complex, the overall quality of the property has noticeably declined. Staffing appears to have been reduced, and the grounds are no longer maintained to the same standard as they were under the previous ownership. Additionally, the office staff have not been as helpful or knowledgeable, particularly when it comes to the move-out process.
During my move-out, I was informed by two staff members that I would not be charged for additional days beyond my actual move-out date. Unfortunately, this information was incorrect. Because I trusted the…
4.0★Apr 2026
PLK previously managed The Oaks apartments. While they had some issues, the property manager Julie and Tim the maintenance man at least cared about the residents and took good care of the property.
The owner recently sold their properties to Prime Residence Group and it has been nothing but problems ever since. I really wish PLK was still managing us because this new company is not good by any means.
1.0★Feb 2026
For the love of god I’ve had roaches for almost two years now. management does not care!!! I’ve been the only one and a select who gets sprayed every two weeks. for the past 2 years!! This building is infested at brixworth and they are too incompetent to realize because the tenants here claim they don’t see any. Only i complain so management puts the blame on me that i am infested with roaches. nobody else but me. my first treatment to my most recent bomb that did absolutely nothing they already bombed two other units in november that did not stop anything.
1.0★Nov 2025
If you’re looking for a property management company that treats its residents like actual people instead of rent checks, keep looking. PLK Communities, the company that owns and manages Afton Palms, operates with a stunning mix of incompetence and insensitivity that would almost be impressive if it weren’t so infuriating.
We chose this apartment community for my elderly mother because, at surface level, it appeared warm, safe, and comforting — close to family and friends, and seemingly the perfect place for her to focus on healing while undergoing cancer treatment. Unfortunately, that illusio…
1.0★Sep 2025
Below is an account of my experiences so far at Elevation 800, PLK's example of luxury living at its finest for roaches of all kinds. They don't discriminate! American roaches, Oriental roaches, German roaches, they're all here!
The last 4 months of living at Elevation 800 have been a complete nightmare. Please do not rent from here if you care about your furniture not getting water damaged or infested with cockroaches. I moved in in May to a beautiful unit here and was so excited. Upon moving in, the property manager at the time commented that entering my unit with me was her first time ever…
1.0★Apr 2025
Living in a PLK Communities apartment complex has been a truly disappointing experience. From the start, it’s been clear that tenant care is not a priority. Any time an issue comes up—whether it’s maintenance, payment problems, or general concerns—the default response is to blame the tenant rather than offer real help.
Even worse, the replies you get feel like they’re written by artificial intelligence. There’s no empathy, no effort to understand the issue, and certainly no accountability. It’s like talking to a robot that’s been trained to dodge responsibility.
I’ve gone out of my way to co…
1.0★Apr 2025
Do not rent from this company. They forced my wife and me to pay $1000 for an entirely new fridge upon moving out, as their maintenance guy scratched the original during installation. They then refused to let me take the original even though it was in perfect working order. They will frequently need to do pointless inspections of your apartment with almost no notice. During the first 6 months of my lease, I had no blinds on any of my windows in busy Covington while paying almost two grand for rent. They left a propane tank outside of my house, chained to the fence for over a year, and then tol…
1.0★Apr 2025
Where do I even begin? If I had to sum it up in a few words: rodents, filth, deception, and complete disregard for tenants’ well-being. But let’s start from the top.
Like any hopeful renter, I was drawn in by the website clean-looking units, competitive pricing, and an overall livable atmosphere. That was the first and biggest lie. Upon arrival, I quickly realized that the pictures online must have been from an entirely different building or maybe even a different planet because what was actually available looked nothing like what was advertised. Still, I ignored that first red flag. Mistake.…
1.0★Dec 2024
They let the trash pick up really early at Gentry East Apartments (which they own) and it is really disturbing and wakes up the whole complex, which they don't care about because they are not the ones getting woke up by the load noise. I highly recommend not moving into any properties owned by PLK Communities.
1.0★Dec 2024
I lived at one of the PLK properties for 4 years and no major issues until I bought a home and moved out. My last day on their property was Sept 23rd. I was told it takes up to 30 days for them to assess the townhouse and send the information to corporate who would then send me a check for my deposit. I called the rent office on Friday, Oct. 25th, 32 days after I moved out, asking if the townhouse had been processed and to get an ETA on my check. I was told that they had to check with the manager but that I left it in such great condition I would receive my entire deposit back. I heard nothing…
1.0★Jun 2024
The property manage does not do her job and her friends that live in the apartment act as if they are employed and try to enforce rules. Wouldn't recommend it to anyone. And to the person who replies to these reviews with all your word throw up, save your time and your apologies. Make a change to your staff that's how you help.
5.0★Mar 2024
I love living at a PLK community. The office and maintenance team are amazing and quickly take care of anything I need.
1.0★Dec 2023
not a good place to Live or work 8 years now 70 years old no place to live rent was $850 now $1450 at 70 on SS now 30 days vacate God help Plk
5.0★Nov 2023
Such a great place to live and work! I love how they involve residents by doing multiple resident events. Also how they give back to the local communities around Northern Kentucky and the greater Cincinnati area.
1.0★Oct 2023
They gave me an apartment filled with roaches, water damage and mold. I made several complaints and requests which were subsequently ignored.
Thankfully they sold the apartment to people who actually fix things and enforce the leasing terms that PLK WROTE!!!
Do not recommend them, at all. They knew about the leak before I moved in, pushed back my move in date to “fix it”
And left me with mold and an unfixed leak for three weeks because they couldn’t be bothered to fix it. FYI, spraying killz doesn’t remove mold!!! My entire kitchen needed replacement and they left the issue for the people th…
5.0★Oct 2023
Plk communities is awesome, I love their properties and the way they make you feel right at home. kailey from elevation 800 is the Sweetest leasing agent you can meet.
1.0★Oct 2023
One star is too many.
I have had the unfortunate experience of living in a PLK Apartment. Latitude at Deerfield in Mason.
The unit was filthy upon move in. That is something that just happens. You deal with it and move on.
I complained about my carpet being old and dirty upon move in. The then property manager only response was we cleaned it before you moved in… Ok. Roger that. But when the carpet is so dirty you purchase a smart vacuum which runs two cycles a day and manually vacuuming daily can’t eliminate the dust and allergens it’s time to replace it.
My children and I have developed r…
5.0★Sep 2023
Fantastic place to live