SNS Management LLC Reviews
SNS Management LLC
SNS Management LLC, 11503 Springfield Pike Ste. 210, Cincinnati, OH 45246
SNS Management specializes in managing multifamily residential units in Cincinnati, offering well-maintained, affordable apartments with responsive service.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
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Rating breakdown
Based on 255 rated reviews from the last 3 years.
SNS Management LLC reviews
I just wanted to say that the maintenance man that comes to my home to fix and keep things going very well he was here again today 👍👍
I am very appreciative of my AC being fixed on today when I walked in my apartment. It was nice and cool. Thank you so much, Zach. I appreciate you.!
Kylee the property manager has wonderful customer service, and patience for things that are especially out of her control. Very good at communicating and doing the best she can to get issues resolved.
BEWARE this company is making their way north of Cincy. With properties in Monroe and Franklin. This place is horrible don't rent from them.
Aj was great and very personable, he made me extremely comfortable when he entered my home and made sure I was satisfied !
I have been living in their apartments in reading for quite a while. I have experienced numerous maintenance issues while living here including the broiler banging for an entire night keeping me awake and I called the emergency maintenance line and no one showed up. I called again at 7am and had to speak with a supervisor in order for the issue to be resolved. I wasn’t able to use the washer for three weeks because it was broken. The first six months living here the front door lock was broken and it wasn’t until someone had broken it completely off that maintenance actually fixed it. IT WAS BR…
My toilet wasn’t flushing properly I reported . The repairs were performed in 1 day! Very speedy and efficient! The repairs were completed by Zach. I appreciate your attention and speedy response!
I love my new place to stay! And thank you to Rhonda for helping us setting up everything it was easy move in having her as our leasing professional.
My experience from application to move in was such an easy breeze with Rhonda. She is such a sweet lady and was very responsive to all my questions and messages. Me and my family loved having Rhonda as our leasing professional.
I had an amazing experience from the moment I put my application to the moving in day. Rhonda was such a help! She walked me through every steps and was there the day I moved in, providing support! Clean building, amazing staff! Thank You Rhonda!!
If I could give them 0 stars I would, Grosbeck Gardens is Roach Infested. mice. Cheap paint, continuous rent increase with no updates to the unit I went from paying $825 to $1265. The leasing office people sucked. When you move out They will scam you out of your deposit make up random fraudulent charges and issues. RUN. DONT WALK, RUN AWAY. But if this is your Last RESORT Take pictures of everything because they will try to get over on you if you don’t.
Maintenance team is always willing to help and have always been nice and respectful of our space. Anytime a request is placed, they come out the very next day. A year ago my a/c caught fire after hours and they came immediately. Today, they did their bi-annual inspection and Matt noticed one of my closet doors was off track and offered to fix it on the spot. Great place to live!
The maintenance department is number one. They keep the place running and they are prompt when you put your maintenance order in. They get the job done . Mat always does a great job and respects your property. Keep up the great work 🦾
I had a great move in!!! Sandra S. was super nice and made this such a smooth and easy process. She let me know every little thing I needed to know!
Zack explained what was going on with my refrigerator. Fixed the problem, told me he would be back with other replaceable parts.
Kayleigh was amazing, made my move in very smooth & easy ! 10/10 !!
I just recently moved out after living at their property since 2023, I had a few issues that were resolved right away by maintenance. It was bittersweet moving away from SNS but I do appreciate Breaunna for making my move out process as seamless as possible she always was willing to speak when I needed help with great customer service the whole way through. I had a lot on my plate and it was nice that she took a lot of weight off my shoulders even while in the process of no longer being one of her residents.
Been living here for awhile and I can't complain about anything maintenance is wonderful and the ladies and gentlemen in the office or phenomenal
I love my business suite and what enhances it is having a great maintenance staff there to address needs as they occur. I am very well satisfied, new tenant.
My 2 outlets in my kitchen was not working for some time and my bathroom towel rod was short it didn’t even fit. Terry did fix all the above and I do appreciate him going out his way to fix them Thank you.
We contact SMS for maintenance service. The patio door would not shut tight and we needed a new toilet seat for the bathroom. Zack came over and did an amazing job on both. He didn't hesitate. He was very nice and friendly. Keep up the good work Zach!!
I lived in The Meadowood Apartments for 3 years and loved it. It was a great community with friendly neighbors. Maintenance was nice and fixed my requests usually between 24-72 hours. I think SNS is a great company! I left one star off because their property managers SUCK. Sorry to say, but it’s true. When I first moved in Shauna was the property manager and she was amazing. She was the reason why I moved there, so easy to get ahold of. Unfortunately, she left and the ones after her were terrible. I could NEVER get into contact with them. Overall, a great company and great experience living th…
Terry and Adam took care of my broken shower. It was handled quickly from the time I put in the request to completion. Shower looked great afterwards
Gracias a Yar’J por su ayuda para encontrar mi nuevo hogar 👍
Zach came in an solved my problem with my heat in and out
I absolutely love this apartment! The management team is amazing they’re super easy to work with and always helpful. Maintenance is top tier and quick to respond anytime something comes up. I’ve had such a great experience living here. Definitely one of the best places I’ve stayed!
I live at 10 S Terrance. Aaron is the maintenance staff for my building, he is in the process of resolving some issues with the refrigerator. Aaron is pleasant and respectful. Thank you, Tracy
Mike Long was the technician who repaired our refrigerator today. He was courteous and professional and took care of the problem quickly and was very nice. Thank you Mike!
Now I’m finally excited SNS took over maybe week ago at our complex August Square. This management company has done more in week than any other company in 3 years I been here SNS is pleasant , respectful and very knowledgeable and engaging. For years I’ve complained about entrance door to our building these folks knowledge it needs addressing. I’m most of time complaining about lack of and upkeep on our complex SNS I’ve to give a compliment now your team and focus on what I see is amazing!!!! Finally I’m impressed by a management company wow 🤩 Lesia Jones
Mike was super friendly and did a fantastic job fixing the issue we were having with the refrigerator. We are extremely satisfied with his work.
The drain pipe from my kitchen sink was running very slowly due to a clog. Greyson from SNS Management came out and was able to clear the clog in about 15 minutes. No one in the past that worked at this apartment complex has been able to clear a clog like this, and a plumber would have to be called, so this was a first! Great job by Greyson!
Mike long helped fix our kitchen sink & he was amazing very friendly 10/10 service !
I’ve tried to be patient, but my experience with this company has been unbelievably frustrating and unprofessional. I gave my official notice to move out on August 26, with my move-out date set for October 1 (lease ended October 9). On top of that, I had my apartment professionally cleaned before I left. Despite following all procedures, on September 17 they texted me the wrong address to drop off my keys and parking passes. When I realized something was off, I had to spend 20 minutes on hold on October 1 to finally get the correct address. I dropped everything off exactly as instructed — an…
Hi my name is Jonathan and the tech Mike long is doing such a wonderful job. We called the management company to get a new air filter and a window screen. They came the same day to change out the air filter and the next day came to put a new screen up for us. They honestly are so efficient with their work.
Yar’j helped out so much with moving in. made sure all of my questions were answered before leaving!
SNS Management made my move-in a great experience. I haven't lived in a apartment in years. Kylee is one of the leasing agent that helped my move-in experience a great one. My unit is newly renovated and she helped me fulfill my needs, on what I was looking for. She is hands down awesome. The unit looks great! I have no complaints at the moment. Thank you!
The property maneger of my apartment building Jon Harvey is amazing, is the best is always available when needed ready to solve any issues I come across in the apartment building.so thankful to have him.
Mr Kaleb done a very fine job in fixing my air conditioner and the sink I thank you and I thank him for his services he keeps hope alive thank you very much Kaleb for good job very professional.
Working with SNS Management was a Wonderful experience. I spoke to 3 of their leasing agents, and all 3 were Wonderful! They have lots of beautiful, renovated properties. I rented an apartment with them, and my leasing agent Rhonda, she’s Wonderfully Sweet, Helpful and made our families moving experience Fantastic! During a move, it’s nice to work with an agency that cares about your needs.
I had an issue where there was animal feces on my Balcony and I don’t have a pet. The maintenance man, Terry came took pictures of it. The next day he came by with an animal trap. Fortunately, it was nothing in the trap the next day I feel confident that the problem has been resolved. He was very polite, empathetic, and understanding
DO NOT RENT HERE. This company is the worst company I’ve ever had to deal with. Changed my rent 3 times, changed my utilities 3 times The first time they changed it it was two weeks before the rent was due and it was $40 extra. They expect me to pay that when they only give me two week notice. I had maintenance come into my apartment without me knowing. I was dealing with extreme noise issues and my neighbor downstairs was smoking in the apartment and when I told them about it, they did absolutely nothing about it even telling them multiple times and having evidence. All they want to do is tak…
Kaleb H maintenance
Tizah our property agent has been INCREDIBLY HELPFUL she has been the reason I left our apartment entirely satisfied with the duration of our lease. She has always been extremely communicative, responsive and supportive being the best middle person between tenant and landlord. All of our property help tickets were handled properly and efficiently. Thank you Tizah!
Yar’J has been absolutely wonderful in helping me feel comfortable in my home. She addresses any issues quickly and efficiently, and her responsiveness makes the entire process stress-free. I truly appreciate her professionalism and support.
I moved yesterday this new house and it was very nice and so much clean Sineery take care very good she helps me very much
I just want to say thank Maintenance ( Greyson ) for completing my repair request. He kept me well informed on what was done and it was completed in a timely manner! Appreciate your hard work !
Honestly couldn’t believe the problems that occurred within a year of staying here I had to realize that the maintenance guys were so nice because it’s so much to do around here cause things always get broken bogs come out of nowhere And all of the staff knows what’s going on. They just left in your face. Would I do it again?absolutely not.
Shauna has been very helpful and professional.
Clogged toilet!!!! Yuck!!!! Grayson came through and fixed everything really quickly and took care of the job I definitely didn’t want to do. Really nice guy and I appreciate his professionalism. Well done Grayson and thank you so much for calming my nerves!!
I’m so pleased with the work Aaron did on my wall. He was on time, professional, and made the process stress-free. Thank you! I am very pleased with the outcome!
They charged me $250 for smoke and nicotine damages. I’ve never smoked a day in my life. The entire time I lived there I was either pregnant or nursing. I was never happy with how the apartment was given to us. I’m certain they are charging me for either the previous renter or the people above me who would throw their cigarette butts in our bushes. Not to mention the old windows, trash hvac, bug issues that led to us moving.
My experience here has been garbage I’ve only really recently gotten annoyed with this maintenance guys that just blare's his radio all day long comes in my apartment without even giving me a notice 4 times I’ve caught dude my apartment is technically my property an this is just the start of seeing if you guys fire this guy cuz I’ll make sure of it he’s illegally entered my property 4 times give me reason to make that cool when I haven’t haas shit for a issues since I moved and till this guy started and he just walks in unannounced
Luke S was awesome, nice and very quick and efficient!
Luke is the nicest person! Thanks so much my repair ticket is solved now.
Luke S came over today and assisted me with my porch light and replaced the broken bulb inside. He was able to quickly provide a solution and solve the issue. Thanks again!
Yar’j is a sweetie and answered all of my questions timely during the application and move in process. Moving can be super stressful, but she made this experience smooth and easy!
Our AC was out during this really bad heat wave. We had Maintenance come by and try to fix it but our unit was very old. He gave us a window unit which definitely helped and was a blessing for our daughters room so they would not be hot. He came back a week later to give us a heads up that they would be coming the next morning, which was today. He let me know what I needed to have clear which helped me a lot to prepare especially with children. Today he came with two others. They were all really nice, fast, and communicated very well afterwards and didn't make any mess. They were Kaleb H., Lu…
Kaleb is always on it ! Saved the day again and fixed my A/C .. as quickly and effectively as possible! Always in great communication and always takes the time to answer my questions . He does it all ! And good at it! Thank You ! 🙏🏾
Had a maintenance issue Nick came out immediately and fix the problem. He made sure I had a brand new water heater. Nick & Aj were very helpful. Thanks again
I would to thank Yar’j for assisting us with the move in progress! We absolutely love our new home with all new appliances!! Moving is so stressful and time consuming! However, SNS management was easy and convenient! Thanks a bunch!!
Kaleb H. - I want to give a big shout out to Kaleb for not only fixing my daughter light bulbs but he also notice my smoke alarms needed to be fixed and he fix them too. I been here for 4 years and the maintenance that we have now is beyond excellent.
I LOVE ❤️ MY NEW HOME. IT IS VERY CLEAN , PEACEFUL NEIGHBORHOOD! & ALSO THE MOVE IN PROCESS WAS VERY QUICK AND EASY AS WELL. ANGLE WAS DEFINITELY A GOOD HELP !!
To SNS Management, I am writing this letter with sincere appreciation and heartfelt gratitude to commend the current management team at SNS for their outstanding leadership, professionalism, and unwavering dedication to the residents of this community. In the past, under the previous ownership and management, we experienced a deeply disappointing standard of service. The prior management team — including their corporate office and even senior leadership — demonstrated a lack of professionalism, poor responsiveness, and a troubling disregard for resident needs. Frankly, they did not show resp…
Kaleb is an asset to the company, very dependable and his work speaks for itself.
Management was right on the ball and they sent out Kaleb H. who did a thorough and fast job!!!
Kaleb h did a good picking up trush
Kaleb was great! He came in and got the job done !
Kylee was so very helpful throughout the process of us trying to move, she stayed on top of it for me and made it happen I appreciate her so much!
Luke is the best ! He’s always one call away and has solved every maintenance issue quickly.
Thank to the maintenance man to come in my house this is my second time putting in a work order and he complete the order with no hesitation. Thank you so much.
Bre and Tizah where very helpful and made my move in process a breeze. The difference between this company and the last is like night and day. Thanks for the help
Kaleb the maintenance is quick and professional ever time I make a work order
Hi! I’m back with another 3 shoutouts to the best maintenance crew with SNS. Luke, Daniel, and Caleb have been checking up on us, always reassuring us that if we need anything or see problems within our homes to contact them. Luke helped me take out the trash when he saw me and I was so thankful because I was already holding so much. We are truly blessed with the best! Keep up the great work guys, we appreciate you!😊
I want to thank the maintenance team (Luke & Keleb) for their excellent service. They were prompt, professional, and courteous throughout the entire process. They arrived on time, explained what needed to be done, and completed the work efficiently. The issue was resolved quickly, and they made sure everything was clean and in working order before leaving. It's always a relief to have reliable and respectful professionals taking care of home repairs. Great job!
Luke has been such an awesome Maintenance Man attended to anything that was needed very good hospitality He deserves a TEN 🌟. And a Raise
Shout out to Kayla from SNS. She was quick, efficient, and professional. Love the unit and the welcoming vibes giving.
I wouldn't recommend SNS Properties. They will not work with anyone on rent and will have you evicted. I lost a contract job in Dec 2024 SNS refused assistance and rent. Then files an eviction. So now I'm homeless, and Jobless. cant get another place with a new eviction. Where is the empathy and compassion when people fall on hard times. The lack of customer service within their management area needs to be looked into everyone seems to be a supervisor when an issues arises. 1 month behind and it cost me a place. Then charge the now homeless tenant a balance that could've been prevented. eith…
I have a couple shoutouts to multiple individuals who have made my first apartment experience wonderful and stress free! Kayla, Breaunna, and Tizah have been super helpful with the leasing information, paying rent, assisting with signing up for the discount program and putting in an order for keys and being so friendly! Bill helped me put in an order for the maintenance crew to come out and see what’s going on with my WiFi in my home and see what they can do! He was super nice and kind!! Luke and Daniel must be the best maintenance crew with SNS! Luke had welcomed my family and I in our apa…
Yar’J is amazing. So professional and very easy to work with. She made the move in process very smooth and made sure to stay in touch with us frequently before and after move-in.
Yar’J is the best! From start to finish! She is extremely helpful, kind, informative, and patient. The best part is all her assistance with the application process, moving in date, and the inspection. She was so patient waiting while I took pictures of the apartment and answering questions during inspection. She’s also very responsive. You can ask her anything and she will have a sweet response asap. The community and apartment is very nice. I’m loving it already! Thank you Yar’J!
Year’J was very attentive and nice. !
Hands down the best property management company of all time. I live at Ashgrove and the leasing manager and property manager Denise and Deanna are the best a guy could ask for. We have an excellent maintenance supervisor Jacob that handles any issues quick and professionally. I really can't express how great of a team they have assembled out here. If you're looking for an apartment either sort term or long term, definitely make sure its managed by SNS management LLC
KEYANNA MADE OUR EXPERIENCE EXCEPTIONAL & SECURE WITH HER KNOWLEDGE & PROFESSIONAL SERVICE TO US. I MOVED FROM ANOTHER STATE TO MARRY MY FIANCE I CHOSE WATERBURY & WE ARE LOVING IT!! KEYANNA IS ALWAYS READY TO MAKE US WELCOME & ANSWER OUR QUESTIONS! So very cozy🏆
I worked with Brianna to switch from my old lease to my new lease now with Sns. The whole process has been effortless and well ordered. The property itself is very gratifying.
Whatever you do, do NOT MOVE to any location run by these slumlords. You will inevitably become the victim of a crime. Whether it be auto theft (esp if you have a Kia) package theft, property theft (outside objects) assault or worse! Black mold, leaking roof, next to no support by leasing office. Run, do not walk the opposite direction!!!
Do not move here. Apartments not taken care of mold behind walls , poor door hinges and alignment same with the cabinets. Also many cops calls in the area.
Poor management, black mold in apartments, and will try their best to keep your deposit no matter how well you maintained the apartment. Don't recommend
The maintenance man Tim is very nice, very helpful. Really fast working making sure the work is correctly done. Always very caring. Thank you Mr. Tim Also I would like to say that Da’ Shauna is so nice, helpful, caring. Since the the 1st time I called for an apartment that lady was so nice to me & my son. She has did the best she could for all of our request. She cares about the residents. Also Shauntee is very nice, helpful and caring. She has also did the best she could to help us with any request we needed for my apartment. Thank you you Tim Da’Shauna , Shauntee. You guys are awesome. SNS…
Breaunna is the best leasing agent on the planet just have to say she goes above an beyond for her tenants she made my process so easy an understanding my situation she didn’t give me any problems she made my moving process smooth !!!! 5 stars
I would like to thank John the maintenance man for being timely, and professional as he checked out my refrigerator. Thank you.
Buen servicio en el mantenimiento Isaac Reyes buen elemento en la compañía, Muy buena experiencia estar rentando en esta compañía de SNS Management
Breaunna Helped the process be smooth and made it possible to be next door to my mommy
Breanna was really helpful with helping me get the apartment and I hope I stay here for awhile
Keyanna Allen is THE best person to ever work at this company. If there is ever anyone you need to handle something its her. She is always very sweet and professional and always makes me feel heard when expressing an issue or maintenance concern.
There was an old pipe problem that was addressed immediately. I didn't even know it was a problem until they came to fix it, so that's how fast they were. Adam and Rod were super chill about it all and super professional and explained how it worked and future prevention, so thanks to them for their great work.
"Considering the size and amenities, the rent is quite reasonable compared to other apartments in the neighborhood." @ Breaunna helped me in getting apartment so easily
He tenido una excelente experiencia en mi nuevo hogar, gracias a las personas que han permitido esto, gracias Breaunna R
A good place to live good maintenance and good management. Thanks for having me here.
Keyanna was awesome through this transition. She did an awesome job on her end to do everything possible in getting me moved in to my apartment. Keyanna worked very hard on making it happen. She's been a huge help and a blessing. Keyanna was always very nice and polite every time we talked. I'm looking forward to my new home at Waterbury Apartments.
5 starts on Daniel the Maintenance Man and Bri in the leasing office! Well appreciated and greatly helpful!
I want to thank the entire team! My move in experience was great! From Jessica doing an exceptional cleaning, to Isaac R, Isaac G, Tim, Latishia, & myself (Shauna) being extra hands on, & helping with some heavy lifting. I give everybody 5 stars!
Jessica, did a wonderfull job. It was very clean and to my surprise I found to bottles of water left in the refrigerator with a note.
I have only lived at the Waterbury Apartments three months. For buildings as old as these are they are maintained well. Naturally age is a factor. The maintenence man is friendly and does very good work. The office manager communicates clearly and politely. I have not experienced such low stress management
Keyanna is absolutely amazing !! Thank you for always being here to help and listen
My family and I have been living here for a month and can honestly say the experience from move in up until this point has exceeded my expectations. Yar’J made the transition smooth and seamless. She was and continues to be very professional. I was nervous because I did not view the unit prior to moving in, but the apartment looked as shown in pictures. Our apartment was spotless and it smelled so fresh upon move in thanks to Krista. SNS takes very good care of the property. I enjoy coming home everyday! I definitely recommend Village Square Apartments.
I currently live at Forest Meadows Apts, just renewed my lease for the entirety of the next year, in fact! Having lived here well over two decades ago, I absolutely LOVE the new renovations!! And while I’ve had limited need for maintenance services, when I have put in a request, Kaleb and the rest of the maintenance team, have been “TOP NOTCH!!”
I would have given them ZERO. The company is ripping you off with hidden fees. The place is FULL of roaches and bugs and you have to pay for pest control although pests were the renters before us. We are not happy with our experience at all and waiting for the one year lease to end. Place looks okay from outside, trash from inside. DO NOT trust anyone from the leasing office. NOT RECOMMENDED.
Larry was great in working to get my stove fixed. When he could not resolve the issue I was able to get a brand new stove. Thanks Larry!
Kalab did a wonderful job got things done that needed repair for some time thanks Quick and efficient.
SNS is awesome! Keyanna and Denise helped me and my fiancé out so much in figuring things out for getting our apartment unit. And before we officially moved in, both Keyanna and Denise walked through our apartment to make sure it was all clean and usable!!(: we really appreciate them and the whole company for going above and beyond for us!
Maintenance team is timely in their response and does great work. Excellent customer service skills!
Luke was sent out for a maintenance issue and he handled it quickly and professionally. We love living here and feel more comfortable with how quickly they respond to a maintenance issue. He was also very knowledgeable!
Keyanna was extremely kind and professional. She was also very helpful and informative for our move in and move out process and made it a breeze for us.
Maintenance is always on top of any issue and kaleb is very nice and very professional
Larry helped me immensely with my maintenance issues! Great guy. Thanks man
Gina did an exceptional job getting us moved in. Thank you Gina!
Luke is new but made a great first impression with how great he completed my maintenance problem!
Kaleb did a great job fixing my sink less than 24 hours of me putting the request in.
I appreciate Jacob Byrd making sure that my AC was working. He did an awesome job. I really appreciate SNS Management for the people they have hired to do maintenance work for their properties.
I live in Savannah Heights apartments. Tizah is great. She is very helpful getting you through the process of completing the application. I move into my new apartment this week. The process was easy and online. My apartment has all new appliances and I can tell SNS management is making a lot of improvements.
My celling has been leaking on and off since February maintenance doesn’t do anything correctly and no one wants to help at all 0/10 do not recommend.
LaTisha was wonderful throughout this whole process she went above and beyond for me I’m very grateful to her I am very pleased
Yarj was extremely helpful in the whole process rate 5 plus! She deserves a raise! Emily was very professional with the cleaning perfect in every way.
Melissa has been great! The place is awesome
My husband and I have been residents at Waterbury for three years. SNS took over the community and are wonderful. The entire team has bent over backwards to make our living experience beautiful and accomodations comfortable. Keyana the office manager is polite and takes the time to make sure every question and concern is answered. I have no complaints about SNS. What a team. Ramona Wagner
Thank you so much keyanna I love my apartment and I am so appreciative of you taking the time to help me find my new home. it really put a huge impact on my life thank youuuu
New apt manager Latisha is diligently bringing the place to cleanliness and instructing tenants how to do their part. She follows up on issues. Excellent professional.
Yar’J was such an amazing help during my application and move-in process. She made everything go so smoothly!
Savannah heights apartments has roaches! Tizah and the property manager was not helpful. Terrible complex, company and managers!
Yar’j has been a great help during our moving process. It was difficult to find somewhere with reliable management but she changed my perspective! Great communication and very punctual. If things need to be fixed or resolved she’s on top of it!
Jessica, did an excellent job with cleaning my apartment when I moved in. She left it smelling great. She also cleaned up the building hallway very well, she also left that smelling great!! I truly appreciate her hard work and dedication.
Completely effortless move-in experience. Melissa was absolutely fantastic.
I am so thankful that SNS Management now manages this apartment community. They have improved so many things in such a short period of time. Their staff is amazing. Always there with great customer service. I'd like to give a "thumbs up" to Jake in maintenance. He is very knowledgeable, has great customer service skills and always pleasant. Same with property manager, Sanchez and Raven. Great Team!!!
SNS Mgmt. took over Ash Grove Apt. in Sept of 2023. I cannot tell you all the improvements they have made in such a short time! AWESOME! And "Jake" our Maintenance Man, is great! He is very Professional & goes out of his way to make sure everything is done to our satisfaction. He is a man with a kind heart!!
Thank you so much keyanna I love my apartment and appreciate you for being so kind
I really love my apartment! The application process was processed in a timely manner. Shout out to Yar'J she was very professional. She answered all my questions. She was very respectful and has excellent communication! I also want to give a shout out to Tamara these ladies are awesome. They made me and my family very comfortable after and during our move in process. I'm so glad I chose to be apart of the Sns management family! Thank you
The apartment and the process was just great! Melissa made my first moving process super smooth and very comprehensive answering any and all questions I had and the apartment itself lived up to my expectations!
Yar’J is a very good leasing agent. She text back very quickly and check up on you!!
Yar'j was very respectful and very helpful
Yar’j was very professional and very fair during the process. She responded to my messages on time. And provided all the information I needed to know. She was always on time for appointments and picks my calls most on the time. She made sure everything is okay before she handed me the keys. Thanks very much Yar’j.
Larrry maintains guys is awesome 😎 five star ⭐️ for him.
Melissa was great to work with to view the apartment and very helpful durning the lease signing. The apartment is fully renovated and has been a great place to live the past couple of months. I don’t regret the decision to make ashgrove apts my home.
Jake did an awesome job fixing my closet door!!!!!
Ciara is awesome. She is very smart and helped me and my wife apply and took it off ourplate
Tracey W. Is the woman to work with. She made renting my first apartment a smooth and easy process. She stuck to her word and gave me the assurance I needed. I moved from las Vegas and I was nervous not being able to see the unit in person, but I trusted Tracey’s judgment and she told me the pictures are very accurate to the in person and she was 100% correct! Very pleased with my apartment. Also online rental payments are sooo convenient! Cause who wants to make a money order every month??? lol. Had some minor maintenance issues but they were resolved within 48 hours of me putting in my requ…
A huge thank you to Jake. He sealed up my drafty door and windows which has saved me over $200 in heating costs compared to the same timeframe last year. Thanks for listening and fixing.
Outstanding, Clarence from Meadow Leasing represents the total pack of an excellent employee. He addressed all my concerns. Don't change a thing.
I Know Year Ago I Left 5 Star Review That Was For Kayla Since That Review It’s Seem As Though Staff Has Changed In Office Of Meadwood Apts Now Bill That Answer Phone Is Very Nice & Professional But Lady That There Now Always Seem Have Attitude She’s Not Friendly When You Paying High Some Money For Apts You Shouldn’t Have That Type Attitude The I Don’t Care Attitude You’re Working In Customer Service Position Maybe Some Extra Training Is Need
I love how quiet and safe it is here! I had a maintenance issue and Neal came and fixed what was wrong fast he was so nice and explained everything he was doing I appreciate Neal for fixing everything and he mentioned he was new welcome !
Amazing people and an amazing leasing Agent Yar'J
Jake made sure I was receiving adequate heat throughout my apartment. He spent alot of time working on my heating unit so it spread the heat through all the vents.
Yar’j was a great help with the move in process . I love everything so far
Amanda had been super helpful with helping me feel welcome. While looking for a new place she stayed on top of everything highly recommend her as my leasing agent:)
excellent service especially the help of Amanda J, highly recommended
Amanda was very fantastic and professional…she was very very helpful
Very pleased with my apartment. Yar’j was very kind and sincere throughout the whole process of moving. Thank you so much!
I have been a resident with SNS for 2 years now the leasing agent Yar’J Wright has been a blessing to work with, always been quick to respond if I had any questions or concerns and has made my stay with SNS great.
Yar’j, & SNS has been great! So far, so good! My Fiancé & I moved in about a week ago. So, has been very understanding & accommodating!
Arron took care of the problem with toilet again
I recently moved into Village Square apartments. This was such an easy process and Yar’J was so incredibly helpful throughout the entire process. She responded very quickly with any questions to concerns I had and we moved in quickly and seamlessly. The apartment is so much better than I could have imagined from pictures with plenty of space and was very clean and up to date upon move-in. So far I am very happy with my new home and will update as we get settled. Update: this is still a great management to live under as a tenant. Every maintenance request is responded to in a timely and friend…
I am very pleased with Larry who came and investigated a concern I had with my apartment. He was very efficient and professional and assured me all was okay. Cleaned up after himself
Mark did a fantastic job getting my needs met in my townhouse apartment. Thank you very much for your quick response to my maintenance needs.
Really enjoying the apartment so far, also Yar’J was so nice and helpful with all of my questions
Man I love it here… the sns team has been really listening to us. Jake has been phenomenal on getting my needs done for my house. He needs a raised… I had put in a maintenance request for my refrigerator which he did and I told him about one of the light bulbs in my room just went out and he change them for me too. I love jake ❤️❤️❤️❤️
Dean Wells was amazing! He fixed our sink and dryer vent, they hadn't been working right for months and he figured out the problems to both and had them fixed in just a few hours, we our dryer is working prefect and our sink looks amazing!
They don’t fix anything and charge you for calling to get services done. Plumbing is horrible and they aren’t willing to fix anything without trying to charge you extra. It’s ridiculous!
Larry was incredibly professional and personable. He completely fixed my refrigerator and resolved the issue.
The move in experience was phenomenal and I the property is quiet and clean. Yar’j was on point with communication and she gave me the best moving experience I’ve had yet!
Yar’j is the best !! Communication, Punctuation, && Understanding was on point. I am so happy with my choice & I look forward to a AWESOME year with SNS !!!!
Since SNS MANAGEMENT took over I can say my maintenance request have been getting faster response. Larry the maintenance man came & handled all my request within the same day in a timely fashion. Very professional was polite & communication was clear through & through!
Yarj is helpful and she is always responsive! Autumn hills & SNS management, good job!