Sundance Property Management Reviews

My daughter ,a UC student , lived at one of the Sundance properties (university place ). The rental contract and living environment was a great experience overall . The apartment was clean , wonderful view, nice amenities. Any issues that arose were addressed , sometimes took awhile but always professionally. Management under the direction of Sarah Henegar was complete professionalism, communicative , and understanding in every way . She went above and beyond and my husband and I truly appreciated this connection being highly protective of our daughter on her own . I would also like to prais…

I wouldn’t recommend moving to this property to anyone, they go up on rent every year and now they have recently added water,sewage,electric,trash and more to the responsibility of the tenants, they have one small trash can and tenants throw trash on the side of the dumpster, cars being broken in on the property and They try their best to not fix anything in the Apartment And the manager Amanda Hancock is absolutely horrible at returning messages or calls she will take weeks to respond if your looking for a place to live look somewhere else

This company just recently bought our trailer park they raised the renting February 2 months later raised it again now there saying we have to take there internet service Bs and all the other Bs they are feeding us I lived here 55 years all there doing is turning this place into a prison

I lived in one of their properties four years ago. When I moved in, there was already a hole in the ceiling caused by a water leak from the unit above. The leasing agent, who was leaving for another job at the time, told me I could still move in and suggested I would be better off fixing it myself because maintenance was short-staffed and there was no telling when they would come to repair it. From my understanding now, I should not have been allowed to move in until the issue was properly repaired, but at the time I was unaware of that. This company took over management in the middle of my l…

Absolutely horrible. We put in a maintenance request weeks ago for a shower that hasn’t worked in almost a month if not longer. The previous owners had also neglected maintenance issues. The apartments on Boudinot ave are neglected as hell. They claim our maintenance request isn’t an emergency even though our shower is unusable as of the past month or so. Very disappointed with this company. Not to mention they are trying to charge me $355 for an application fee even though I’ve lived here for two and a half years. If you ever think about renting one of these properties, please save yourself t…

I Love living in an Sundance property. The Manager, Maintenance people, ect do a great job with any issues quickly ect..They care 💯

So I will be moving put as soon as I can because these slumlords do not care about their residents. I contacted Malaina at River Bluff Estates about my expired parking pass for my rental car (that I need for another week ,my car is in the shop) her solution was to have my car towed. DON’T RENT FOR THEM, the corporate office is no help either as they don't respond to anything either. STAY AWAY FROM SUNDANCE PROPERTIES. When I lived at another one of their properties I should have know to not go back they raised rent by 20%one year Maintenance is a joke I have yet to have any requests completed …

EDIT THEY WANT ME TO REACH OUT AND I HAVE!!! 3 voicemails later also recorded! Im tired of this! They just told me today to clean up my kids outdoor toys. That was in OUR YARD. Manger drove past i got my 4 year old 50 pound sleeping baby in my arms, and she is talking about our outdoor toys. We have two highly active boys! Not sorry. Nobody should have to live like this! Especially Felicity OH they act like we are living in beverly hills. Dont comment asking to reach out when i have. This place is a JOKE. IF I COULD GIVE 0 STARS I WOULD If you guys are looking to move somewhere dont ever choo…

Mallard Glen is the Sundance Property I call home. April and Jason have been the best management and maintenance team I have ever seen. This says so much about Sundance as a company. Mallard Glen is well managed and well maintenance. The property is clean, quiet, and just a great place to call home.

Run!!!! I moved into one of their trailer parks in 2021, I lived here for 4 years within the last year as a single mother I appreciated the willingness to work with me a few months to make payments but it came to a point I fell on very hard times and had to move in with a friend this past summer. I was on a month to month lease communicated with property manager unfortunately my car broke down through this move and I communicated knowing I would need to forfeit my deposit and maybe a few extra hundred for cleaning purposes which was okay that is reasonable. Mind you during my residency I had m…

I have been unable to use my bathroom for weeks raw sewage backed up. they are slow to fix, even slower to respond not wanting to call but only text. They offered solutions that are only accommodating to them not me. They said they cleaned but didnt. I was told I could use apt on the 3rd floor in meantime but I have back issues and cant walk up steps. Also the door was locked so i couldnt use it. They didnt offer to move me only offering to comp this months rent but what about my house its totally trashed! Out of all properties they own they didnt offer me something on the first floor like I h…

I've been living in River bluff for about 10 years and besides Tiffany I really like Milana McDuffie When I have a question she always has the answer she lets me know what is going on and what I can do about it. I am very pleased to be a part of River bluff at this time.

If I can give this place a 0 star, I would!!! First, advise many people to stay away from this scam company that likes to take people deposits and don’t return it. I been try to reach this company for the past couple of days and know one answer the phone at all!!!!! I try every dial tone but no one replies. I try leaving voicemails and still no reply!!!! Please believe the ones that have 1 star because they are telling the truth. I had a horrible experience with this company.

I just want to give a honorable mention to the Manager at Elmwood Lofts SC location, Columbia SC. "Jasmine Young" This young lady has truly worked diligently and stay on top of my family's paperwork to insure that we where talking care of during our move in at Elmwood Lofts. We feel this is the beginning for a GREAT RELATIONSHIP!!! I say this because her personality was great and she is very professional at her job. Thank You Jasmine and we look for to a long lasting relationship with you and Elmwood Lofts.

(This is an update to the situation for those who may be interested. Sundance, even though they explicitly told me to reach out, has not responded to my emails regarding the validity of an account sold to a collections agency. The only thing left for this company is an investigation, so if anyone has had any trouble with this company, i suggest you exhaust every resource you know. This company will NOT respond if they have wronged you. They only sent me the reply to save face). HIGHLY RECOMMEND EVERYONE READ THIS BEFORE RENTING FROM SUNDANCE / RIVERVIEW PARK APARTMENTS. Knoxville, TN Sundanc…

I have Lived here going on 3 years and we have had 3 Managers and Melina is doing such a fabulous job she gets stuff done up here she is always in the office and she is so good with her residents I took me 3 years to get a drive way she got it done we want to keep her hear she cares and thank you Malina for being a favorite manger ❤️

No matter how cheap rent is. Do not rent from this company. They do not care about the tenant. They will try to squeeze you out of every dollar possible with no reasonable explanations.

There is no property manager on site ever, the office is never open, hasn’t been open in months. They will not answer your calls or emails. They do not answer any maintenance requests. The management is so poor and disorganized. They do not care at all about their residents. They don’t even call them back.

THEY HAVE ROACHES. DO NOT MOVE HERE! THEIR 2672 BUILDING IS INFESTED! I LITERALLY HAD TO THROW AWAY MY WHOLE APARTMENT WHEN MOVING. THEY ALSO DELETED MY FIRST GOOGLE REVIEW AND REFUSE TO GIVE ME A CALL TO RESOLVE. THEY CHANGE MANAGEMENT EVERY COUPLE OF YEARS. RIONNA HAS A TERRIBLE MOUTH. THE AMOUNT OF MONEY YOU PAY HAS NOTHING TO SHOW FOR BUT OFF STREET PARKING. VERY UNPROFESSIONAL COMPANY. I CAN SEND PICTURES AS WELL(add me on Facebook). I WILL LEAVE A REVIEW AGAIN TOMORROW IF I DON’T RECEIVE A CALL.

If I could give 0 stars I would. I have been waiting for almost 2 months for move out documents and my deposit, I keep getting the run around. I can’t get ahold of anyone, call the main number and you have to leave a message to never get a phone call back and emails go unanswered as well. I talked to the property manager on 7/18 and she said “within the next few days” here we are 7/28 and still nothing from ANYONE. Absolutely ridiculous!

I lived at the Lyncryer apartment complex for 1.5 years. It was my first apartment moving into after graduating college, and I loved every bit of it. It's an older complex compared to some of the modern complexes in the area but it is kept very nice and clean; compared some of the other older apartments in the area that I had toured. You honestly cannot be the price and the location of that specific complex in the Oakley/Hyde Park/Mt. Lookout area. Whitney was my property manager, and she was awesome, always helpful and responsive if I ever needed anything.

Just wanted to thank April and Jason.Thay are great.They are always on top of getting things done.They painted the picnic tables.thks.again....

Unfortunately i am going to have to follow up for legal advice due to this company. I lived in one of their properties for 3 years left with no issues. 8 months later they are trying to charge us with "labor for turn" $509.11 and "maintenance labor for clean out" 200.00. In the state of ohio the deposit covers labor for maintenance IF there is anything wrong with the property. After providing a $2,000 deposit before move in which i knew i would not receive back because they never do for whatever reasons they make up. However to take $2,000 and then proceed to try and charge me more money is ab…

I have lived in Riverbluffs Mobile Home Park in South Lebanon, Ohio for 10 years. Lot rent has increase like 100% in that time and the parks is not investing anything into it. The roads are horrible, the lighting sucks, and cops are here regularly. Now we are being forced into internet!!! You don’t get responses from the park manager and they are very rarely in the office. Seen the power company marking up the yards and roads as if work is going to be done, which I would assume means power outages and no heads up!!! Oh, by the way, this is the 3rd manager in 10 years. If you are looking for pe…

UPDATE: DO NOT RENT FROM THIS COMPANY !!! IF YOU SIGN A LEASE, JUST KISS YOUR DEPOSIT GOODBYE FOREVER. THEY WILL LET YOU MOVE INTO A SHITHOLE AND THEN TRY TO PIN THAT ON YOU WHENEVER YOU LEAVE ! THEY WILL CLAIM IT WAS PERFECT BEFORE YOU MOVED IN! IF THEY GOT YOU FOR YOUR DEPOSIT, TAKE THEM TO SMALL CLAIMS COURT AND SUE FOR DOUBLE YOUR DEPOSIT. TELL SOMEONE!!! THEY NEED TO BE HELD ACCOUNTABLE BY MORE THAN ONE PERSON. If I could rate this company zero stars I WOULD!! CHECK THE BBB WEBSITE !! Recently moved out of one of their mobile home parks called Hazelhurst. We were there for almost 3 year…

I never had an issue until property manager switch Julie Cunningham is very unprofessional. Apartments have fees, Brooke Swanson was great easier to work with! Maintenance is good ! ResMan is the worst and over price fees with con-service for water trash and sewer based on the use of what everyone uses! Beware

Where to even start... Current complaint... The new portal, APTEXX (ResMan), website to pay rent is an absolute scam. Sometimes it takes my money right out of my bank account, other times it send it back saying it couldn't locate my account but it's the same bank account number I manual type in while looking at my account information on paper each and every time... And yes it's a real nationwide bank. Not a cash app or bank app like Chime. But if there is a late fee or extra money tacked on them it goes right through.

We love where we live!

I lived in one of the complexes in West Carrollton, OH for 5 years. I had some complaints while living there but overall it was an ok experience. There have been a lot of changes in managers over the years. And the biggest reason I am giving a 1 star is because the move out process is horrific and I think everyone needs to know about it. 1. It’s been an awful lengthy process trying to get our deposit back (when they have told me I would get it). I have been moved out for 4 months now and they are still not providing me with answers. Over 7 times I’ve had to contact the manager where I either…

Lived there 5 years and was there when Covid hit. After Covid rent was late a few times. Landlord gave me a bad review to another rental company even though my full balance was paid. Also they were trying to get me to sign another lease and even lowered the rent but I refused because the building started to have roaches. So they pretty much gave me a bad review because I didn’t stay. Horrible company based out of California and don’t care about their tenants.

I have lived at harbor grove for a year. And Cory is an awesome manager. I really like living here.

They have mice! Apartments aren’t really livable. The walls and floors squeak and cracks! Property management aren’t helpful and out to get your money- that’s it and that’s all.

Sundance Property in Florence AL, formerly Brinks Apartments. I have this check from the apartment complex made out to my old roommate AND me. My old roommate lives in Mississippi. I go to the bank to deposit it and the teller says that my old roommate has to be there. I say “okay that makes sense I understand” and the teller says for me to call the apartment complex and have them reissue the check in mine OR her name or to have it SPLIT. That’s what I try to do. It’s been a month or so, but the lady, Vick, Vicky, or Victoria, I believe, at the complex tells me they are unable to. I said “wel…

horrible communication I have never ever had a problem with communicating with my property manager until I came here, so in June I pay my rent early I pai 15.00 over so I finger they will take it off of July that haven't happened so when July came I had a problem paying rent because of the barcodes they sent me apparently wasn't activated I went to five stores(CVS 2x, Walmart,Walgreens 2x) I even kept the receipt and I called them to let them know about the problem to respond so to keep my rent from being late I got a money order mailed it to them with the receipt from all the stores they mail…

I moved out of my apartment complex June 5th. I got a letter saying I was getting my deposit back minus like 5 bucks. I have yet to receive it. I also was told by the landlord at the time that I HAD to pay full rent even though I was moving out on the 5th and that I would be reimbursed for the days I did not live there. I have called london villiage apartment complex multiple times and left a few messages. AND I have call Sundance office as well and have not received any calls back. I’m giving it untill the end of the week before taking further action. Someone needs to get ahold of me. Update…

Not good when we first moved in in January but now that we got a new manager things are getting done.

I can’t get in touch with anybody to come and fix things. My air is out and it’s 98 degrees right now. But nobody will answer the phone and you can’t even leave a voicemail with the apartment complex. This place is terrible

Let’s start by saying if I could give this management company zero stars I would !!! The leasing agent that’s in the front office does not have any knowledge to her position as if she was just placed there . On top of bugs & I do mean all kind !!!! And trust me they do not care !!! Pest control does not work & will not come until you request it!!!! It has been a nightmare !!!! There are so many backed up maintenance request because they don’t have but 1 maintenance tech for many properties !!! The regional manager of golf course manor is beyond rude & disrespectful !!! So unbelievable. I can …

My dad has lived here a little over a year and the manager wants to complain about cutting the lawn well we have asked many time if they can level the sink holes in yard and can’t do anything bout it it has do t dryer for a long time and he has to cut and walk thru this every time he cuts the lawn enough on a nice Hot days it don’t dry up

I live by an complex owned by Sundance Properties never had a problem till the last two months. I've been overdrafted at my bank for these 2 months,they are taking my rent payments out twice, which is overdrafting me. I just don't understand what the problem is I've been here 9 years and I sweep my breezeway everyday because of the mess. Very unhappy at the moment.

Beware of this place. I lived there always paid my rent on time at this place. There were hoarders living across from me. Notified management they did nothing for months. Maggots from hoarders traveled across the hall into my kitchen. Called 24 hour line and they said it wasn’t an emergency having maggots. Manager Mary tried to keep part of my deposit because she said I didn’t have the carpet professionally cleaned. Called equal housing opportunities and they said it’s illegal for her to do that. Drug house was under my apartment management did nothing

I’m a resident at Hyde Park. I’ve been trying to get in contact with a property manager, or literally anyone for the past 2 weeks. I have sent countless emails, texts, and left voicemails. No response. I would give 0 stars if it was an option.

I wouldn't even give them a star. This company have charged us every month for renters insurance when we had it ourselves. And it states in the lease it is REQUIRED! They now will not give our money back. They said they will just take the charge off. But what about the money they stole form us! This company is a JOKE!!

Honestly, wish I was still renting through them had the best experience ever the reason I moved was because I ended up having another baby and the property was too small needed something bigger wish they had bigger units available at the time I would have never left this property

Recently we had water issues where our water had to be shut off periodically for a few weeks . Of course it was an inconvenience, but not just for the residents but for Sundance also. They must have spent a small fortune fixing a problem that 3 previous owners just kicked the can down the road. Also Sarah Henegar , a I believe is a Regional Rep. shows up in the evening, AFTER normal business hours, with Pizzas for the Residents along with water ? Also the maintenance men Keith and Kevin worked non-stop in cold weather along side by side with the plumbing company trying to get us up and runnin…

The absolute worst!! Plumbing stays backed up and when maintenance finished, they left everything everywhere. Didn’t try to clean up. Just terrible property