TLP Property Management Reviews

A great property management company! Thanks for taking care of my properties! I'm happy I have found the right PM!

15 days in and can’t get ahold of anyone for anything as I am a new tenant. SMH. I bet they’ll call me real quick if I don’t pay rent on time though

No actually I was the one that contacted the health department and only after did I take matters in to my own hands with that did you all start to make movement with this. Because the health department said it needed to be taken care of asap, even after it wasn't an immediate priority STILL. Following that I had to get a rabies vaccine series per the health department. Another problem that hasn't been fixed still is the ticks. I have found at least 20 since the beginning of May and they continue to take their sweet time on resolving this. Hoping I don't end up with Lyme disease before then, no…

Update from prior review : things are worse May 28, 2026 Y’all don’t want to cross this bridge with me. I spoke with Nate telling him that I wasn’t going to be home that day and he accepted responsibility for making sure that the exterminators knew that they were to look under the mat and let themselves in via the key left under there. Nate then admitted to me that he neglected to inform the pest control team of that information therefore the job wasn’t done. I’m still finding baby roaches to this day. I stopped even informing you all about it because clearly you all couldn’t care less. Also,…

My first day in, the fridge and ac in master bedroom and air vent outside were not working. I was stressed about the fridge specifically but maintenance came and fix all those issues while I was away for 3 hours. Ac and vent were scheduled for next week but they got it all fixed. Props where it’s due! Thanks to Jay

Got us our place within days, in such a short notice. AMAZING!

My Daughter was walking down the steps in one of the steps was loose and it broke, and I talked to the owner of the property. He was very kind, very respectful and understanding of the situation and he also said that a maintenance person will be out to fix the issue immediately, and he was very concerned to make sure that My Daughter wasn’t injured

Professional, easy to work with, very responsive. It's been a pleasant experience from viewing, to signing my lease, to getting questions answered quickly.

Has been good to me during my rental process

They switch baited me into signing a lease for a property that I did not apply for. I applied for Los Angeles living in pleasant ridge they flipped my lease to say an apartment in Norwood which doesn’t even have bedrooms or doors. They will not refund me or do proper business. I do not recommend. Worst experience of my life.

Addressed my problems in a timely manner!

I would like to Nate and the technicians that came out to fix the outlet problem. I was having in the kitchen. I appreciate the fact that they did not give up on fixing the outlet. The technicians had to come out twice and they were very courteous and on time they were able to fix the electrical problem. Knowledgeable and professional!

Quick to respond to any issues within the building!! Had a squatter try to come in and they immediately handled it with no hesitation. Very safe place to live!!!

Love loving here been here a few years, no issues, snow is always cleaned quickly, grounds cleaned, friendly maintenance when you need them, I LOVE IT

I LOVE LIVING HERE!! THEY RESOLVE ALL ISSUES IF ANY, AFFORDABLE, EVERYTHING WORKS, GROUND ARE WELL KEPT, GREAT VALUE, UPGRADED UNIT, PRIVATE PATIO

I moved in a few a months ago and at first I loved it, now not so much. First the new utilities policy that you rolled out is crazy! I have never lived at a place where they make you pay for everything for example storm water and common areas which makes us have to pay twice for Duke. I have never lived at a place where they force you to get Internet that is a luxury not a necessity. On top of that you add it to our rent my bill has jumped an extra 200.00 and u have to pay all of it or I'm paying a late fee you didn't give us a extra notice like rent due on the first utilities due on the 15th…

Jay responded right away to my situation and cleared it up for me .

Maintenance came fast and I was refunded money

Nice and cozy. Just right for me.

So far so good! Signed a lease yesterday, move in tomorrow! Communication is top notch!

Love living here, if any issues ever arise, it's handled pretty quickly, friendly management, grounds are kept, my unit is updated. Had an issue where the old digital lock wasn't functioning, was replaced with an upgraded digital lock quickly, very nice job, maintenance people were cool

By far the best property management company for my apartment over the last 3 years living here. They are swift to resolve any issues around the property. They are very reasonable and easy to get a hold of. And they take care of the outdoor area, including spraying for bugs in the summer! Our dumpster was old and gross, they replaced it right away to make using it easier. I’ve been through multiple landlords and they are my favorite so far. They seem like real people with the right resources who are able to provide a decent home for their tenants.

They have made the moving process a lot less stressful

Absolutely Do Not Rent Here – Property Manager Is Negligent and UNFIT FOR ROLE Landlord is the same and doesn't care. I rarely leave reviews, but this experience has been too awful to stay silent. Back in February the garage door stopped working and I couldn't get to work LET ALONE DRIVE MY CAR. He wasn't in any rush to help or get someone to fix it. I had to ask a relative to come help me fix it and manually lift it. It was 3 weeks before he got someone to come and help and fix the door. I didnt even bother telling him it was already fixed. Was I expected to take Uber everyday? Sorry but tha…

1009 Jackson Rd Apt 2 Park Hills, KY. Worse apartment I have ever lived in! I was shown the apartment by local personnel but was unaware that the management team was completely overseas. When I was shown the apartment originally they didn’t show me the storage unit in the basement due to not having a key. On move in day, the key was left in a lock box on the front door and I was finally able to access the storage unit, which contained mice droppings, I asked the maintenance team to come and clean and they never did and I had to sweep it out myself. I lived there for a year and they never came …

Very fast and efficient maintenance guy that ensure all issues resolves before he leaves while staying professional throughout carring out his due duty

Nothing but issues. Heat is included in the lease and we haven't had it for going on 2 months. no response from anybody at property management. Got the county board of health involved, they lied saying it was fixed to close the case and had to get them to come do a building inspection to reopen. Continuing to not respond to either myself or the health department. Will be breaking the lase early. In response to this you took away our heaters after I specifically told you not to go into our apartment and take them until after my wife and I had gotten home as I wanted to confirm the heat was wor…

Very helpful with the move in process and any concerns that I have as a renter. They have responded very quickly to all of our maintenance requests, Abby has been very responsive!

Good Management Team Always Answer Calls & Any Fix Problems You May Have In A Timely Manner

Nate and the whole team were amazing to work with! I was under a tight deadline to get into a new apartment and they moved through the approval process as quick as they could, keeping me in the loop every step of the way. They made what could have been an extremely stressful process into a much more peaceful and manageable one. I couldn’t be more grateful and Nate was the best!!

Great place to rent from very flexible and understanding and always quick to respond/handle problems! I plan on staying as long as I can!

Anytime I call with any maintenance issues they are on top of it!!!! There whole team is solid Abby, Izzy just to name a few, everyone I have dealt with have been respectful, and on top of maintaining the property.

TQL properties is the best I was in a rush looking for something and Nate helped me so much if it wasn’t for him I don’t know if I’ll have an apartment right now he did the process very quickly and I was in the apartment within like two weeks.

Very responsive management and overall friendly staff. Special shoutout to Izzy for always being super helpful!!

Maintenance request always answered promptly, well kept property, property management team extremely professional and prompt!

Not a bad little place.