Action Management Reviews

This rental company is probably the worst one yet, the original company that managed this company was great. But since action management took over they stopped caring about their tenants. Action management let the tree in front of my townhome get so bad that it overarched onto the owners home and damaged the roof. Then they sent someone to trim the tree with no notice and ended up damaging and scratching both of my cars in the process since they were parked in the driveway. These people are trash and will treat you like trash. Owners do yourselves a favor and work with another company who will…

Destini and Mathew have been the greatest blessing in my current situation. Not only did I accidentally contacted Management during off hours. But Destini was more than happy to answer all my questions. They are great communicators. They went above and beyond on accommodating my availability and needs. And to top it all off, they had a house warming gift for me waiting for my new home. I’m blessed to have them as my new managers. Because the way I was treated I plan on sticking with them for as long as this new chapter in my life calls for. Thank you Destini. Your God sent!

I had a moisture/mold issue in my unit managed by action management that I reported multiple times over the course of about a month. During that time, I couldn’t get clear answers on what was actually going to be done or when. At one point, I was told it may have been tenant-caused, but no testing or real evidence was ever provided to support that. Nothing meaningfully moved until I involved the city. As soon as that happened, the situation suddenly became urgent and repairs were pushed immediately. That contrast was hard to ignore after weeks of getting nowhere. Because of the conditions a…

This place has not only let harassment and tenants stalk, threaten, block them from getting out of their unit but have looked the other way. Management will say they wont charge you for things and no where in the lease does it state charges will be made for these things.. Also after giving notice two months later they want to lie and say they had to replace carpet and charged me 1600$ and this was after giving notice we would be vacating a different unit. AFTER new tenant moved into old unit and these charges were re-advised TWO DAYS after they were given notice of moving. Don't rent threw the…

i been living in one of their apartments they manage going on 3 years and things are good. they are responsive when you put in a request and the on-site manager brian is great always talking to the tenants and updating us with what’s going on.

My move-in process was smooth and simple! Destini did a great job with the lease signing she was very informative and made everything easy to understand. Matthew from maintenance was helpful, and the ladies at the head office were friendly and welcoming. Overall, a great experience!

I rented a 2 bd apartment on scholls ferry rd. I was a resident prior to action management taking over. I was there for 2.5 years. Thought thing went ok while I was renting until I noticed my shed had leaked from January to April when I went to pull out my Easter decorations and everything I owned in my shed got moldy. All my Christmas decorations, camping etc. My renters insurance ruled it was lack of maintenance of the roof there for not covered as ins claim. I then got hardly no response from action management for 6 month about the damages and the money they owed me to replace it. I finally…

I recently began renting a unit managed by Action Management, and I have had a very pleasant experience so far. I had the pleasure of interacting with both Caressa and Wendy, both of whom were extremely knowledgeable, polite, and professional. They helped me to manage a very hectic moving process (on my end), their skill in their role made the process much smoother than it may have been otherwise. I would recommend Action Management as a property management company to any prospective renters.

There's a tree that fell on my neighbors apartment at woodland village that went through the roof and caused it to be a hazard for the entire building. Action management hasn't moved the people from the first floor or added any safely measures for around the area. We were told that it isn't their tree so they weren't going to go anything about it. The laundry room is a mess and the machines are constantly breaking down, there's dog poop regularly in the common area and parking lot, they do not answer their phone for when you need to get ahold of them. There's been an abandoned car in the parki…