Capital Property Management Services, Inc. Reviews
Capital Property Management Services, Inc.
Capital Property Management Services, Inc., 1539 NW 19th Ave, Portland, OR 97209
Capital Property Management Services, Inc. specializes in managing over 100 properties in iconic Portland neighborhoods, emphasizing a full-service approach and local expertise since 1990.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
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Rating breakdown
Based on 328 rated reviews from the last 3 years.
Capital Property Management Services, Inc. reviews
Just wanted to give a shout out to Cameron from the maintenance team. A smoke detector with low battery started going off during the middle of the night in one in one of the units in our building where someone just recently moved out. We’re very grateful that he took the time to come out and change it because it was extremely loud and was preventing us from sleeping!
Grace was so incredibly helpful and kind! She managed to coordinate with tenants to track down a missing package in less than a day and I appreciate it so much!
"I want to give a huge shout-out to the Capital Management team. They are hands down one of the most responsive and easy-to-work-with property management groups I've had the pleasure of collaborating with. A special thanks to Delaney and Ren for all your support on the various projects we've worked on together. You both consistently make everything run smoothly, and I truly appreciate all your help. You guys are the best!"
After working closely with Capital Property for many years, I can say without a doubt they are an amazing property management company. Their communication is clear with my business and facilitate work orders between us and the tenants seamlessly. Special shout out to Delaney McCoy who goes above and beyond to make sure we have all the information we need, replies promptly, and genuinely cares about the tenants' welfare.
I've just taken the time to read through reviews left for Capital Management dating back to 6 years ago and wish to take a moment to provide a slightly different perspective (I am NOT an employee nor am I paid for this review). First and foremost, Capital is a property management company. As such and because their staff are at the forefront, it's often easy to blame Capital for all failures particularly when knowledge of the background community/owners may not be known. I'm not a tenant though while married I lived onsite to manage a small property built by family. Following a couple …
Capital is my property management company. They are fair, responsible company .
I don't have a ton of experience with property management companies. I owned a home until recently. I have found them to be responsive, helpful, and fair. I have had my issues with rent during my tenure, there was never a mystery about what was happening, what I can do etc. I also have had several maintenance requests. They were handled promptly and correctly. To me, I think the people that I know at least are expecting that it'll be like renting from a family member, loosely run by pushovers. It's a business and it's run as such
Appreciate Bil for the friendly assistance with my heater and Alex G for making the leasing process so smooth!
Technician Chris did a great job and was very speedy with my request.
I've moved around a lot and Capital is by far the worst landlord I've ever had. They only have better google reviews than other prop management companies because they incentivize tenants to leave positive reviews (notice how most of them are about specific maintenance requests?). They also charged me $2k "for repairs" after I moved out, even though I didn't damage anything, and I've always gotten most of my deposit back other places I've lived. Also, most of their listings are overpriced compared to other rentals in the area. I'm in a nicer place now for $300 less per month. I'd definitely lo…
Love our place in Sellwood. Maintenance is always great as is the office. Chris (maintenance tech) was extra attentive with our cat which helps me feel better when I can't be home for maintenance calls.
I have had the best maintenance experience from this team. Chris came out to my apartment today to fix a shower head that wasn’t adjusted to the wall correctly. In fixing it, he advocated for the right fixtures that were a little more costly, but that would save me trouble in the long run and make my apartment more comfortable, as well as making me feel like a priority. He was so nice, explained his process, and was very nice to my cat- who was very curious of him and what he was fixing in the bathroom. Thank you Chris!
Cameron was a great tech, professional, accurate with ETA, easy to talk to, and fixed our garbage disposal!
Very responsive, great company. Maintenance requests quick and easy, thanks to Chris for your help!!
Submitted a maintenance request to have my outlet inspected/repaired. Capital Property Management was quick to respond, and Chris was prompt to inspect and identify the issue. Thanks y'all!
Our maintenance tech Chris was friendly and prompt about fixing our cabinet. Besides the cabinet door, our unit came with new floors and appliances and has felt well maintained before we moved in. :)
Their property laurelwood has foxtail everywhere. No landscape and storm drain smells foul in fall and winter. They install a cheap lock for the garbage. Homeless people just cut the wood strip and open the gate avoid
Had our garbage disposal fixed by Chris this morning and it went great! Chris was super communicative and helpful, showed up at the earliest window and replaced the whole thing quickly. Always have good experiences with the maintenance staff!
Maintenance staff are friendly and fast. Chris replaced our garbage disposal and was done in no time at all. It’s always nice when you don’t have to wait ages to get credit parts of your home repaired or replaced. Thanks Chris!
Chris was able to fix my maintenance request fast and efficiently. He did a great job getting it fixed up. Thank you Chris!!
This review is specifically for Chris, a maintenance technician who recently completed a job in my apartment. Chris was great at communicating with myself and my roommate about everything that he was doing, he solved our maintenance issue, and he even brought in my package that was delivered. I really appreciate that! Thanks Chris!
So far I’ve loved working with them and living in one of their units. Super responsive and easy to communicate with! I had a maintenance request and Chris, the technician, came out promptly and solved our issue which really wasn’t even that big of an issue. Stoked to be here!
I am putting in this 5 star review for our maintenance tech Chris who was super communicative, great with our cats and very efficient with repairing our apartment! Here’s to ya Chris!
Run away from this property management! Unless you want run-down apartments, failing appliances and plumbing, and incompetent staff. They don’t care if units are moldy nor any complaints of cigarette smoke seeping into nonsmoking units. They give you the runaround and resolve nothing until you exhaust yourself and take matters into your own hands. Let’s not forget about maintenance…actually it’s not existent.
Chris came in and was incredibly professional and respectful, got the job done the best he could with what he could do (still needs work but that's for other reasons). Either way, there's light now! He was great ✨
Capital recently took over management of the apartment complex where we live. Our first interaction with them was this morning. Chris and Cameron came over to change a light bulb that was in a fixture high above the staircase. They had a special ladder. They were super nice and finished the job in minutes. We hope all of our interactions with Capital are like this.
So far, Capital Property Management has been great! I was having some issues with my ceiling fan, and the technician they sent, Chris, was super kind and fixed the problem by quickly replacing the fan. Thanks, Chris!
Chris did a great thorough job today!
Chris did an amazing job fixing everything I needed done. Very fast and professional. Tysm!!
Chris the maintenance technician is super professional and understanding.
I've lived at the same apartment since before my son Jay was born. He is now 20!! Everyone at CP has been patient, kind, and understanding, even when I was being difficult. When I need any maintenance done, they come as quickly as possible, and always with a smile. I really appreciate all of you. A special shout out to Bill who fixed our garbage disposal in less than 10 minutes this morning; his quiet, respectful, and friendly service was a delight!! ⭐⭐⭐⭐⭐
Thanks Chris for fixing my hallway light! 💡 appreciate ya
I couldn’t remove the cap on my portable ac vent. Maintenance tech, Bill, was here about 4 minutes and got that sucker off! Bill was super friendly, courteous and professional. I’m grateful with heat coming I won’t have to worry about this issue. Thanks so much Bill!
Fair prices on their properties and surprisingly effective maintenance team. All issues I've had have been solved almost immmediatly. We've worked with Chris as our maintenance guy and he's great.
Chris the technician did a solid job fixing stuff. A no nonsense go getter
Chris came and fixed my annoying toilet, he did an excellent and swift job and it is not bothering me anymore :)
Chris was in and out with all work done and let us know right away. Thank you to Chris and to Capital.
Chris was super helpful! And fast! I appreciate all his hard work!
Amazing and friendly service with Chris! Keep up the amazing work!!
I have been very satisfied with Capital Property Management so far. They have been communicative, responsive, and proactive about taking care of the property. I have lived in my unit for about a year and I recently required some maintenance for the caulking in my bathtub. They were quick to respond and Chris came out within two days to take care of the issue. Chris was very respectful and took care of it quickly. I am satisfied and plan to stay!
Chris was very knowledgeable, helpful, and communicative with my maintenance request.
Chris the maintenance technician was vary professional and nice. 5 stars
Chris, the Maintenance Techician came today and re-did all of the caulking in my bathroom. He also touched up my kitchen. Chris communicated well with me every step of the way. He let me know what he would be doing and how long it would take. Before he left he made sure I had a chance to look over his work. The quality of his work was excellent and he made sure not to leave a mess behind. He answered my concerns about the refinished bathtub in my bathroom. He even offered me cleaning tips for some stubborn crevices in the surround bordering the bathtub. I cannot commend Chris more highly to Ca…
Chris and Juan were timely, efficient and communicative in resolving my leaky faucet. Much appreciation for both of them getting the job done smoothly!
Lyric Perez and Alex Gertino were absolutely wonderful and made this move in process so smooth and easy to navigate. Incredibly quick and friendly replies to everything and amazing people to guide you through the process. 10/10!!!
Chris is terrific!! He replaced my heater and I think it was going out when I moved in because something was burning one day and I called the maintenance and they couldn’t find anything wrong. Well I think it was going out then so Chris really did a terrific job.!!!
Chris was super helpful with the replacement of my kitchen faucet! He was professional and helpful; he communicated when he would be arriving and when he would return with the new faucet. I am very pleased with the results and it was a very positive experience.
They illegally raised my rent with less than 40 days notice twice, and charged me for damages caused by both their repair man, and previous tenants. When I called them out on the blatent fraud, the just reduced to cost and "gave me credits" to frame it like they were somehow doing a good thing. Absolute greaseballs, do not trust.
Received excellent service from Chris today. He thoroughly investigated an ongoing issue we were having with our disposal and resolved it 100% He was communicative, professional and tidy- all appreciated!
Chris worked very tidily and was very communicative about the process of fixing my bathroom. What more can you ask for?
No complaints with this management company. They took over management of a building I’ve been in and everything has been really smooth so far. Maintenance requests are always responded to quickly. Their maintenance technician Bill was kind, respectful, and efficient in fixing a few small requests.
Chris from maintenance was super helpful 👍
Great place. Shout out to Chris who handled our maintenance requests very professionally and quickly.
Capital and the building owner continue to let me down time after time. We found black mold all over items in our storage and along the back wall of storage. They also fail to address how the second floor of our townhome reaches 90 degrees during warmer weather due to the windows not opening and no proper ventilation.
Having rented multiple properties from Capital, I’m pretty impressed with their efficiency and care throughout the whole process from beginning to end. Most recently one of their maintenance personnel, Chris, came out to do some work and was a great representative of the company. Kind, communicative, and efficient. I’ll continue to update my review over the years. Thanks again, Capital!
Chris fixed my sink, door, and oven light in a quick fashion. Fantastic friendly service.
Capital Property Management’s maintenance department is top tier, specifically Chris. Had a couple of issues all pop up at once and Chris had it all repaired within 24hrs. Thanks again, Chris, for the prompt repairs and being so kind!
Great work! Chris got to my place quick! Def recommended
Chris was very communicative and prompt with fixing my garbage disposal and bathroom sink. I am very pleased with how fast he came after placing a maintenance request. He got it all taken care of and running good for me.
Cameron with the maintenance department at Capital Property Management was great. He quickly fixed a plumbing situation--and even was a delightful attraction for my dog. Your entire team is always thoughtful, respectful and skillful at fixing any problem that arises.
I have been blessed to be a resident at one of Capital Property Management's Homes for over 6 years and they have been splendidly available for responding to my needs. They are excellent communicators whilst attending to my recent repairs and went above and beyond to replace my stove with a brand new..much improved model..very fancy! The contractors they've hired are reliable regulars and attend to repairs in a timely manner.. I'd like to take a moment to thank Pan Halsel project coordinator at Property Management for their speedy replacement of my oven extra quick as they know I am primary ca…
Bil did excellent work on our apartment today. In my experience as a renter, professional maintenance makes or breaks a property. Capital is lucky to have Bil on their maintenance staff. - Culin
Maintenance request was handled very promptly. Chris was efficient, professional and friendly.
Chris, Cameron, and Robert from maintenance have been wonderful to work with. They have been really attentive! After putting a water pressure notice in, Robert did the initial assessment right away and Chris and Cameron came later in the week. It has been a super smooth process and their communication with me has made it easy to plan around.
Chris with maintenance did an amazing job fixing our broken garbage disposal.
this is a review for Bill, a respected member of the maintenance team. While the replacement of my smoke detector was an easy task, Bill made sure I knew when he was coming, and when he was finished. He insured my cat remained in my apartment. Service was done the same day and with courtesy. I appreciated his professionalism.
Cameron coming out to check my a/c on a holiday was huge! Heading into a hot weekend i'll rest easier with this loaner a/c unit in case i have issues. Thanks Cameron!
Chris, from the maintenance team, was very kind and friendly and solved an issue we had with sink water pressure in just a few minutes. Communication via email and text was excellent after our maintenance request was placed and our issue was dealt with promptly. All our maintenance concerns have been addressed in a very timely manner. Chris even cleaned the sink out of dirt and debris after he was finished. Thank you!
Chris on the maintenance team was super friendly and helpful today while resolving a wifi issue at my unit! Thank you Chris!
I've rented from Capital Property for many years and I have always been impressed with how friendly and responsive their maintenance team is. I don't think I've ever had an unpleasant or unprofessional interaction. Recently, Bil stopped by to update our smoke detectors and he was very fast and friendly. He even said hi to our cat! Thanks Capital Property Maintenance team!
Wonderful response time on maintenance requests! Our Technician Chris was so communicative and wonderful - every company should have a Chris!
CHRIS Was very professional and fix the problem in no time tank you Chris
Chris (Technician) on the maintenance team came by and helped me with my pesky garbage disposal. He was quick, polite, and both, helpful and informative. Excellent experience and the thing is working top notch. Thank you Chris it was a pleasure!
I have been a tenant for almost 13 years and have always found the management company ,especially the maintenance department, to be responsive to my requests. Shout out to Bill who arrived promptly, worked efficiently and repaired the lock on my back door. Many thanks.
Leaving 5 stars for the maintenance team, Chris was incredibly helpful in getting our heat back up and running in no time!
Bil came over and replaced an outlet very efficiently and was very polite. Thank you Bil, I hope you get your gift card!
On march 2 Bill came to my unit and did some maintenance work very nice work thank you capital property for keeping my unit nice.
Their technician, Chris is the best! He came over right away and fixed my maintenance issue. Appreciate his helpful communication and efficiency!
Chris from maintenance was great! He dropped off a dehumidifier for me on the same day I requested it for a leak and made sure I was able to manage everything on my own. Very personable and professional!
Chris came and help us out with a plumbing issue he was really helpful and had a great energy. Was super respectful.
Living at a Capital Property has been a wonderful experience so far! I have had clear and fast communication from my property agents, manager, and technicians who have come to remedy small issues. Bil came today to help me with some hard to close cabinets and windows, was super friendly and helpful and quick to solve the issues. We were able to leave for him to take care of the issues while we ran errands knowing that the apartment was in good hands to be repaired. Thanks Bil!
Chris from maintenance was quick to deliver a dehumidifier and had awesome communication!
I’ve had great service from the maintenance department in particular. Both Chris and Lizzy were very responsive and did excellent work. Thanks!
This review is on behalf of Bil, with maintenance. Bil was timely and polite and did a fabulous job attending to my maintenance request. Thanks!
Chris was was helpful with cleaning up the mold in our apartment.
1 star for the management team. Also a fair warning to anyone looking to rent: there is is lead in the building pipes and it gets into the water supply every time the water is shut off. Here's the cons: the water is shutoff to the building about once a week (Kentwood apartments), the property is very noisy, there are messes in the common areas that don't get cleaned for days, paint is peeling off the walls in the apartment and common areas, doors that don't latch properly, the entrance is not secure, and the hallways smelled like smoke for over a year (this problem was finally resolved). They …
I have always had very pleasant interactions with all of Capital's staff - most recently the maintenance tech Chris got our garbage disposal up and running the next day after reporting the issue, fast and professional! Thank you!
5 stars for Chris the technician! He texted me beforehand with a time estimate for his arrival and a follow up confirmation for when he was finished, which was much appreciated. He and was very friendly and efficient. Thank you!!
Run FAR away from this place. The upper management team are absolute vultures. It’s a shame because I loved my apartment at The Montessa and the office staff was attentive, but the move out process has been a nightmare. They charged HUNDREDS of dollars for “touch up” paint for a 500 sq ft apartment that had 4 tiny nail holes in total. They also charged me $500 for a cracked window that occurred AFTER they took possession and responsibility of the apartment again. If you live here, take pictures of every single window, wall, and crevice and document everything thoroughly because they will absol…
Chris and Cameron (maintenance technicians) came by for a leak investigation and were professional, respectful, and efficient. They explained what they were doing, answered my questions, and left everything clean and in order. Really appreciate their help—thank you, Chris and Cameron!
I want to give a shout out to Levi, Chris and Cameron. Their response for maintenance calls are the best I have experienced. 5 stars guys.
Capital Property Management has been absolutely wonderful to work with. They respond to maintenance requests incredibly fast and always keep us updated throughout the process. Everyone has been kind, professional, and genuinely helpful. Shout out to Arturo in the maintenance department—he’s been especially great, responsive, and friendly. It’s clear this company truly cares about their tenants. I highly recommend Capital Property Management!
Chris, in maintenance, was extremely kind and helpful when I had a problem with my kitchen sink! He was lovely to talk to, my cat loved him and he fixed my sink! 5/5 Yay Chris!!
I wish I could give Capital Property Management zero stars. They attempted to charge me a maintenance fee for a plumbing issue caused by normal, reasonable use of my unit. This is something landlords are legally required to maintain, yet management could not point to any lease language or evidence of tenant negligence to justify the charge. My building was a great place to live before Capital took over. Since then, management practices have gone downhill, and we are now looking for a new place to live as a direct result of these issues. If you are considering renting from a property managed …
Thanks Chris!
Bil installed my new ceiling fan this month. I really appreciate how great Capital's maintenance team is! Thanks again Bil!
Chris came out to help us today with our heater issue, he quickly found what the problem was and got us a new heater installed. Was very communicative and proactive, letting us know how to manage minor issues if they were to arise. The issue was resolved very fast and we appreciated his service.
Chris responded to my maintenance request today only hours after I sent in the request, and I was impressed with his speed, thoroughness, and communication. He fixed the issues that I requested as well as checked on and replaced my old smoke detectors. He was also super friendly. Appreciate Chris and Capital Property.
This is a review for Chris from the Maintenance team. Our heat went out after hours on a Friday night and Chris was at our apartment 20 minutes after I spoke with him about the issue. Turns out our pilot light went out. He fixed it quick and showed us what we can do to relight it if it happens again. We're grateful for the quick action to keep us warm!
Chris- Thank you for your maintenance service! Very polite and timely delivery of our temporary replacement table top burner while we receive repairs for our main burner. Appreciate you making your way over!
We were without power on a Saturday, Chris was very quick to filling our service request. We are so happy to have the lights back on. He was fast, friendly, and knowledgeable. Thank you Chris!
Chris did a great job, thank you for your help with my faulty fan!
We’ve rented from Capital for 4 years and as far as rental companies go, we have enjoyed living here. Maintenance requests have been dealt with quickly and efficiently; specifically this week we had a plumbing technician, Chris, work with us and he did a great job.
Reviewing the maintenance done by Chris - Chris was quick, kind, and efficient when it came to fixing the drain pipe on my kitchen sink. He did great work and kept me informed along the way.
Chris was very communicative! Took care of my maintenance issue quickly and carefully!
Chris from maintenance came over very promptly after calling Capital Property MGMT for an emergency service. He was kind, communicative and thorough! Would definitely trust him doing work in my unit again.
I have lived in my apartment for a year now and just had to have my first maintanance request because i had a leak in my faucet. Bil showed up ready to get the job done and was very kind and communicative! I have had nothing but a good experience with capital as the property management
This review is for Chris, who helps with maintenance issues on site at Capital properties. I had an issue with a few electrical outlets in my apartment and Chris was extremely helpful and communicative during the process of repairing them. He texted prior to his arrival which was great as a person with a pet, and he also went above and beyond to repair another small issue with my cabinet door and to pick up additional supplies to resolve my electrical issue as quickly as possible. He was great to work with and I appreciated how promptly my issue was resolved.
I’ve had a good experience with the teams here overall. Bil from the maintenance team fixed my bathroom faucet that stopped working very quickly. Also I kept my dog in the bedroom but he was kind enough to let me know he was ok to let her out as well. I appreciated his professionalism, promptness, and kindness!
Submitted a maintenance request because my sink wasn’t draining. Chris came through within 24 hours and fixed it really quick. Thanks Chris!
They are always responsive, and they replace broken appliances. Capital even refunded a rental discrepancy with no fuss. Grace White is super helpful.
Chris did an amazing job. All the maintenance requests were addressed promptly and efficiently. Thank you so much!
Chris from Capital Property Management came by today after my washer leaked. He sent a text letting me know he was arriving soon, which I really appreciated. Also, he was very thoughtful and respectful of my space and was able to assess the situation quickly!
Chris in Maintenance was great. Very communicative and efficiently fixed the toilet! Thanks Chris!
Chris did an amazing and quick job! Got to me same day, was nice and professional!
This review is specifically for the Maintenance team. Aysia, our project coordinator had someone out to our place much quicker than we had anticipated. Issac, the technician who took care of our issue was pleasant, knowledgeable, and efficient. And the issue involved removing a carcass from a crawlspace, which I personally would find a difficult task to remain friendly throughout.
⭐️⭐️⭐️⭐️⭐️ Working with Capital Property Management has been a great experience. Arturo is truly on top of maintenance issues—he’s thorough, responsive, and always pleasant to work with. His dedication to staying ahead of problems makes a huge difference, and he consistently goes above and beyond. Arturo is a shining star at Capital, and because of his professionalism and care, I would highly recommend Capital Property Management to anyone looking for a great place to live.
Capital is always very professional and responsive. My request for help with windows and my heater are no exception. Not only did they jump on making sure I had someone come as quickly as possible, Bill fixed both my windows AND the heater in one trip, though they were separate requests. Capital was so quick to deploy someone to help with my heater I almost ended up with 2 techs at my place at the same time. Bravo!
This is a review for my recent maintenance work from Bil. Bil visited to reset one of the wall heaters that wasn’t working. I really appreciated Bil’s communication over text. And I appreciate the fix!
Chris fixed my sliding bathroom door quickly and was very kind.
i’m writing this review for the maintenance person Chris, who replaced my faucet. thx Chris!
Had a mishap moving my couch that busted the hallway bulb in half moving in. Chris provided quick and excellent maintenance service! Easy communication and friendly service!
The team here is great. I was able to work with Lyric, Summer, max and Yasmine and they were all amazing. They have and continue to go above and beyond to accommodate me and my needs in my new apartment. I have rented through CPM before and I am still very impressed. Thank you CPM team!!
Capital Property Management is a highly responsive rental management company! They communicate well, and actually perform routine maintenance, which makes the experience as a tenant much more pleasant. We finished an annual safety inspection where the maintenance tech Bil helped ensure all our smoke detectors/Co2 alarms/plumbing was working. My tiny grouchy dogs were barking and Bil was so cool and helped put them at ease, re-installed my smoke detector I'd been unable to reinstall after a battery change, and fixed a slow leak in my sink super fast. Thanks to Bil and the rest of the team at Ca…
Chris is maintenance saved the day! My heater went out and he fixed the lightbulb above my stove just in time for soup season 10/10, grateful and thankful.
Chris was very nice when he came by to help fix an oven door
My kitchen sink was super clogged when I moved in. Kylee had a plumber out the same day I reported, and when the plumber found that the clog had hardened too much and they would need a new part I was a little nervous it was going to be a problem for awhile. But they were there the very next day got everything working again. Thank you Kylee for your responsiveness and thank you to the plumber for fixing my sink!!
6 months in, so far so good! All maintenance requests have been taken care of quickly, Bil fixed our broken towel rack today in less than 30 minutes. It took a little longer to get our dishwasher issue resolved, but eventually they replaced our old one. We’re happy here so far 👍
Capital Property Management has been one of the best property management services I have dealt with as a renter. Specifically the maintenance department. Our project coordinator, Grace is always so timely with responses to our maintenance requests. Even if the project requires more time to find a tech, she’s honest and polite. Additionally, and the main reason I am writing a review is for our maintenance service techs. Most recently, Chris helped us out with some projects. He informed us via text that he would be entering our unit and he was very responsive to any concerns I had. He even went …
Chris responded quickly and the problem was resolved even faster. Great communication.
Thanks, Chris for being a great maintenance guy. He fixed my stupid mistake that made my garbage disposal seize. It only took one day to get it fixed by him. He also came and repaired my constantly running toilet within one day! He's profession yet friendly and listens with intent. Thanks again CHRIS!!!
Chris did my maintenance requests, he wasn’t only quick he was super friendly
I had an issue with my kitchen sink and garbage disposal, and Bil came by from Capital Property Management to fix it. He was super friendly, professional, and got everything working perfectly in no time. My garbage disposal runs smoothly now and the sink drains fast again. He explained everything clearly and made sure everything was clean before leaving. Really appreciate how quick and efficient he was — thank you, Bil, for the great work!
Gabriel has helped us with two maintenance requests and has been so kind and professional. He resolved both issues very quickly — he's the best!
We had several maintenance issues that we noticed after moving into our apartment and living in it for a month. We reached out to our project coordinator, Levi, and he sent a maintenance tech, Chris, out within the week to check it out. Chris was very thorough in his inspections of the issues and communicative about how he would address them all. He even fixed a couple of the items on site and was very thorough with his work and cautious about not interrupting our space and keeping it clean while he did it. When he left he described his action items left to take care of and sent a follow up te…
Door was stuck and Chris fixed it quickly and communicated throughout the whole process! Glad we can get into our home again :)
Our door jammed before I was about to leave for work and couldn’t get back into my apartment. Chris (in his Santa Suit!) got me in my apartment with time to spare. He also replaced the lock and got us a new key made keeping me updated the whole time. Best experience I’ve ever had with a building tech!
I’m really impressed with the maintenance team here, especially Chris, who went above and beyond this weekend! It’s such a relief knowing that if something comes up, even on a weekend, help is quick and reliable. Chris kept me updated every step of the way and made sure everything was taken care of promptly. It’s great living somewhere that truly values its residents and provides such dependable service. Thank you, Chris and the Capital team!
Chris did a great job in replacing the plumbing beneath the sink. Was friendly, thorough, and made sure we were well taken care of.
Living at Clear Creek Apts,relief from hell junction on 3121Noryh Harper Rd Apt310,I almost lost my life this hello place This not recommended for HUMANS!!!!!!
Chris on the maintenance team did a really great job fixing the leak that suddenly sprang in the kitchen ceiling Addition 05/06/26: Chris was really friendly and informative while replacing a dead smoke detector.
The maintenance technician Chris was fantastic! Great communication from start to finish, got the job done quickly, and was absolutely lovely to deal with.
Maintenance team is prompt, polite, and thoughtful. Building is well kept and requests for maintenance are met with swift follow-up. In particular Chris on the maintenance team has been very helpful whenever I have needed anything. I would recommend Capital to anyone looking for a rental in PDX
I can’t say enough great things about this team. From day one, they’ve been responsive, professional, and genuinely invested in taking care of both the property and the people who live there. Every interaction feels personal — they actually listen and follow through, whether it’s handling maintenance requests quickly or proactively communicating about updates. Thank you for such an outstanding service!
My recent experience with Capital was excellent. The company responds promptly to maintenance requests. I needed a lightbulb changed in my kitchen. Chris was polite, respectful and stayed alert for my cat trying to escape. He went above and beyond the lightbulb change, cleaning the dead bugs out of the fixture too, and checking the other fixture in the room as well. I'm a happy customer!
Been renting from Capital for 8 years and always have great service from them. Chris recently did some repairs and was really great at getting them done quickly. Super friendly and really appreciated all his help! Thanks Chris :)
Chris for maintenance did an amazing job fixing my bathroom and kitchen window screens. His performance and professional skills are outstanding. Super friendly, helpful, and knowledgeable.
Our maintenance personnel Chris was really helpful in replacing our leaky sink today! Thanks, Chris!
I've only lived here a month, so take this with a grain of salt, but so far my experience has been good. Colin, one of the maintenance staff, has been a huge part of that - he has been so fast to respond to my maintenance requests, professional, friendly, respectful, does great work, and is just all around great to work with! The apartment is super cute and the layout works great for me, but there are so many layers of paint on everything that even setting my phone on the window sill results in paint flakes on my phone. Even the floors have layers and layers of paint.
I recently had a few maintenance issues and capital property management were able to fix my issues with a speedy 24hr turn around. Chris was especially helpful fixing my low pressure/leaky sink. He completely replaced my faucet. Leak gone. Water pressure back to normal. I 100% appreciate his quick and professional work!
Our maintenance guy Bill, is very kind and attentive. Very happy he was able to solve our problem.
Wanted to leave a review for the fantastic maintenance person that helped me out today, Bil! He was super kind, extremely considerate, and handled my request quickly, with expert ability. Thank you, Bil!
Kinda a crazy situation, but my window completely fell out of my apartment. Chris was great to come in and assess the situation and getting me on track to get it fixed!
Chris came by for a maintenance request and was very helpful and friendly!
Five stars for the maintenance workers! Chris was super helpful, he brainstormed solutions with us to an issue we’d been having and passed our wishes along to Capital. It feels great to have someone supporting you. Chris also was kind enough to remove his shoes (without our asking) since it was raining outside! We so appreciate Chris and all the maintenance workers we’ve worked with through Capital.
Chris in maintenance came to check out an issue, and he did an excellent job. We had two different maintenance requests recently and Bil and Chris were great to work with and resolved the issues quickly.
Cameron came to fix my bathroom vent and also install new blinds. He was very sweet, friendly, respectful, and cleaned up before he left. He was very efficient and fixed my issues quickly. My issues were resolved in less than 24 hours after submitting the request. Thank you!
We had two burners go out on our stove a while back and the work order slipped through the cracks due to management turnover. The Assistant Service Coordinator, Lizzy, reached out as soon as she noticed it had been missed and got a tech out to us literally the next day. Cameron was very communicative and respectful of our space, and he got the issue resolved quickly and efficiently. I really appreciate how both of them handled this situation since we've had some struggles with work orders in the past, and this was a refreshing experience!
I’m a new resident and I have only good things to say about capital management. Thank you to Chris for exceptional service and for getting my washer running and a shout out to Vyolet in the office for being Amazing and also for the exceptional service!
I had a wonderful experience with their maintenance crew. I am new tenant of one of their properties and my blind completely fell off when I was moving in. Their maintenance man Chris came over promptly and assessed the situation and got my blind replaced within an hour! He was very respectful and made sure everything was secure.
Lived in the same building for over a decade and am consistently impressed with how respectful maintenance is when entering and inspecting or fixing things in my home. Everyone has been great, but most recently I had an issue with a faulty smoke detector that Chris came over promptly to fix, which could not have gone smoother. He was super communicative, super kind and left things even better than they were before the issue. Shoutout to Chris and all the other Chris-like people on the team, y'all make it so pleasant and so easy. Thanks!
Yesterday afternoon, I submitted a maintenance request, and this morning, Chris came by and fixed it in under an hour. The whole process was very fast and easy!
Chris was really great today, super respectful of the space, fixed the problem, and gave great guidance on future problem solving! Thx 🙏
Been at my apartment with Capital Property for 5 years, they've been awesome. I needed some work done to my bathtub this week, and Chris was out and finished it quickly, and it looks great. Thanks!
Chris was absolutely amazing. Came over to fix my faucet and also fixed the soap dish holder that was loose on the wall. Made sure also to walk around the unit and asked about any other maintenance related issues. 5/5 service.
Shout out to Bil for immediately dealing with a leak in my apartment in the middle of the night! He was super friendly, communicative and helpful. He was back the next morning too to continue to deal with everything. I really appreciate all his help!
Chris was amazing! Fixed everything. Awesome communication. He was also very polite and didn’t take long at all which I appreciate.
We had a few things around our apartment that required maintenance. Chris was wonderful! We appreciated the text message letting us know he was en route. Once he got here he was thorough and kind, took care of everything, went above and beyond and even gave us some wonderful travel ideas for the future. Thanks Capital PDX and thanks Chris!
I’ve had nothing but positive experiences with this PM company so far, 6 months into my tenancy. Chris from their maintenance team is prompt, super polite, and went above and beyond to install a ceiling fan in our apartment. Looking forward to sleeping much better at night now!
Maintenance, Bil Johnson, stopped in to help fix my toilet. He was courteous, friendly, communicative, and efficient. I really appreciate it!
We love Capital for many reasons, one of which is the awesome maintenance team! Bil came to fix our toilet today and was kind, respectful, knowledgeable, and efficient! Thanks so much Bil! All of the maintenance requests we’ve ever put in have been handled within a day or two depending on severity, and we are so appreciative of that.
I have rented from capital for almost 3 years and it has been so amazing, I love my little apartment so much and it will always hold such a special place in my heart. The application and viewing process was so easy, the people are so friendly, and every time I’ve had an issue with a repair or something I needed maintenance for they were always SO kind. I was recommended capital when I was looking for a place and I will continue to tell folks to use them too <3 thank u for such a great experience renting in Portland !!
I had an apartment with Capital for about 3 years, hands down the easiest and best experience I’ve had with any rental company. 10/10 would recommend to anyone in the area!
I had a maintenance emergency and thankfully Chris was able to come and help. He was quick and courteous and helped me get back in my way. Very helpful and professional!
Tonight I had a power outage in my unit and this awesome dude Chris came by and helped me resolve the issue in no time, he was also super friendly. Thank you Chris you saved dinner! I had food cooking when it happened so you came in and helped just in time. I hope you have a blessed night.
This is a highly professional apartment management company with all sorts of buildings in its portfolio, so that the maintenance technicians have broad knowledge and experience. Plus, they're nice people willing to satisfy my curiosity about how things work in the building. I just saw Chris this week, who fixed my shower faucet. He sent me a text letting me know he was on his way. (I'm in a new building, but the cheaper plumbing fittings installed by the builder often need attention.)
I noticed that my sink was leaking in the middle of the night, I left a maintenance request and before I even woke up this morning, Chris, the maintenance man was there to fix the problem. He did an amazing job and didn't take long at all! Thanks Chris for coming out to fix the leak under my kitchen sink and fix the faucet in my bathroom! Thanks Capital Property Management for being on top of your maintenance requests!
Bill, Kylee and Colin from Capitol were incredibly helpful and Bill even went so far as to feed my kitty when I wasn’t home. Incredible kindness, I can’t explain how appreciative I am but I hope this is a light explanation of it.
Chris was very efficient and kind when fixing my sink! Excellent maintenance work
I had to contact Capital about a maintenance issue in my apartment at Chapman Manor about 3 weeks ago. Capitol sent a maintenance technician named Chris shortly afterwards (July 24). I was very impressed with Chris's professionalism and friendliness. He solved the problems quickly, and completely cleaned-up the areas in which he was working. Chris is an asset to Capital. Glen
After moving in, I needed some assistance with some things around the apartment. I reached out to maintenance department, and Chris came by and was able to fix what needed to be fixed.
Our maintenance person Chris came today and replaced our smoke alarm! He was very helpful and kind!
I was a tenant through Capital Management for about 4.5 years and had the greatest experience. Brandi, especially, has always been so kind and consistently on top of things and so helpful. The owner, Maureen is also a very compassionate and kind person. I unfortunately moved out of state and don’t work with Capital anymore and miss their level of service. Thank you for all you do.
So far it’s been a pleasant experience working with the maintenance team in handling the issues we’ve had moving in. Great communication, and quick resolution to some snags we’ve had. Chris has been swift and helpful in addressing them today!
It's been a few years now renting under Capital. Have to say it's been overall the most easeful rental experience I've had in a decade. Megan in leasing was incredibly helpful, explaining every aspect clearly and well. The maintenance department has been fantastic working with Grace and Cameron. Strong communication throughout, even tending to a repair the next day of noting. Positive referral all day. 👍👍
So far, Capital Property Management has been a fantastic place to live. I live in an older building however, so I have already had to get into contact with maintenance a few times. CPM is always responsive, and maintenance guy Chris has been a great help! 4/5 stars because my allergies haven't settled since I moved in a week and a half ago and I'm sure it's because of the building. As with many other places, there's also no built-in aircon.
The worst company I ever rented from. They kept most of my deposit for minor “damages” that were present upon move in and very clearly documented on the move in forms and with my photographs. Among MANY, MANY other problems during my time renting from them. They used to have mostly terrible reviews but they’re obviously soliciting people to write positive reviews now. All those reviews giving shout outs to specific employees. Read their reviews from last year and earlier to get a more balanced idea of what it’s like to rent from them. They’ve scammed and ripped off many people.
I’ve been a tenant for 20 years in one of Capital Property Management’s buildings, and I just had an excellent experience with Isaac, one of the maintenance technicians. I was having problems with both my kitchen sink and my bathroom sink. Isaac was very professional and very courteous throughout the repair process. As often happens in older buildings with older plumbing, there were some additional issues that came to light as he began the repairs, but he took care of everything efficiently and thoroughly. Both sinks work better now than they have in years, and I am one satisfied customer.…
Cameron from maintenance was timely, communicative, and friendly. I couldn’t ask for a better maintenance experience.
I had Chris out this morning to service a faulty smoke alarm and a tripped breaker, he was kind, finished the work quickly and let me know when he was finished. Thank you for the great service Chris
Grace was super nice and really helped me out when I got locked out 🫣 Thanks!
Chris from Capital’s maintenance team is amazing. He came for some routine maintenance and was very friendly, polite, and thorough. Thanks, Chris!
I've lived in my apartment for almost 13 years, at least half of which the building was owned by Capital. They are always quick to respond and help for any situation. Yesterday, i noticed my sink dripping and this morning the issue has already been repaired. Cameron, the awesome maintenance man, was prompt, polite, and friendly. Not to mention he was in and out in like 15 minutes to swap out my Garbage Disposal. Wonderful service.
Chris from the maintenance department is amazing! He helped fix my garbage disposal quickly and very professionally. Plus he was nice to my cat. You can’t beat that!
Lyric Perez, leasing coordinator was incredibly helpful and kind and made my move into a capital property smooth and way less stressful! Thanks Lyric!
Big shout out to bill the maintenance guy who fixed our plumbing. Kind professional and even taught me a few plumbing things.
Maintenance is always quick and easy. Chris serviced a plumbing issue and was friendly, efficient, and fixed the issue in no time. Thanks again, Chris!
I was hours away from leaving town and my smoke detector started chirping. I didn't want it to fail like it did about 8 years ago. Bill got to my place in 20 minutes, and took care of it. Thank you!
Cameron came to balance my ceiling fan today and really went above and beyond in wanting to get it fixed. As it turns out, I need a new fan so he worked with Emma and she made sure it was ordered. Overall what a great experience. Thank you Cameron!!!
I've been a tenant in a building Capital Property Management has managed for nearly 20 years. I had a recent maintenance issue, and was totally pleased with the prompt, professional communication and response from the maintenance coordinator (Levi) to the maintenance technician (Cameron) who came to assess/repair the shower fixture... very competent, efficient (and friendly!). Thank you, Cameron, also for your kindness, care and patience with my 17 yo pup! As an independent contractor who works with other property management companies (I've never had any contractor/business transactions with…
Sophia was so kind as to wait for me when my arrival was delayed, I greatly appreciated the grace. Also helped me with further questions about the mail system. Great start to my lease here!
I just had the most wonderful experience with their maintenance services. My bathroom towel rack was completely broken and with 24 hours they sent a wonderful fellow named Chris over to my apartment and fixed the issue within minutes. Such a nice guy and very friendly. Overall I am extremely satisfied with the results and couldn’t be more grateful. Thanks Capital Properties!
I had a leak forming in the ceiling of my restroom and left a maintenance request. I immediately got a phone call and an appointment was scheduled immediately. Cameron and Collin came in with a very professional can do attitude! They took care of the problem unlike many other property managements I’ve had in the past. Thanks!
Hey! I wanted to leave a review of Chris in maintenance. He did such a great job tending to all of our needs in the apartment in a timely manner. He was very communicative and respectful and even came back to follow up!
My sink started leaking and almost gushing water when the dish washer was on. I was sure that it wouldn't get fixed on a holiday weekend, but Cameron came out within 30 minutes of calling, went to the hardware store and bought the parts, and had it fixed within two hours. I've never had such a quick and easy response to a maintenance request! Thank you Cameron!
My partner and I had a fantastic experience as new tenants at Mulberry through Capital. Both prior to and during our move-in, we had the resources we needed and had any questions answered quickly. Sophia in particular was incredibly friendly and communicative. Would highly recommend living here!
Thank you Chris from maintance came out early and fixed my garbage disposal and was very nice and respectful.
I wanted to give out a shout-out to Agent Sophia who initially showed me the apartment, as we as gave me my keys to move in, I woul also like to give a shout out To Grace White who has been amazing helping coordinate some quality of life improvements, as well as helping me get into the building when i left my keys in the apartment.
I so appreciate CPM's responsiveness to replacing a vanity and tech Cameron was so great to work with! He was communicative, professional, and completed quality work. Thank you Cameron! Thank you to Leslie for coordinating the job as well -- it was helpful to have an accurate window for the work to be completed.
May 7th, 2025 Chris showed up on time and had a plan of action for my problem areas is in the apartment. He then asked if he could remove his shoes and I quickly said not necessary, very considerate! So he assessed the condition of my kitchen sink and bathroom sink fixtures as well as upstairs bath. There was also a light out on my front porch, my overhead on the stove and the noisy fan in the downstairs half bath. So going over the items he's going to get on his trip to the store, he returned with the correct parts to make the repairs and replacements. Very attentive, kind and considera…
Today chris and Colin responded promptly to my maintenance request. They were friendly and quick and did a great job with the repair.
We needed a couple things fixed, and our maintenance guy, Chris was super friendly and helpful. Even my normally very shy kitty took an immediate liking to him. Ayla gives Chris a 5 star rating!
I appreciate how quickly Capital addresses maintenance concerns in individual apartments. Our maintenance technician, Chris, was able to help us with multiple lights that continually went out. I really appreciated how kind he was and how quickly he addressed the problem.
The maintenance man, Chris, was great about our recent apartment light repair! He was very kind and came the next business day after our request and communicated with us throughout the process which we really appreciated.
The maintenance crew is very responsive and effective. They never seem like they are dialing it in. Chris just fixed our cabinet! Thanks, Chris! :)
Megan and Naomi with Capital PM have been easy to work with, responsive to communication, and made the move in process very smooth and easy. Naomi has been great with handling maintenance requests quickly and thanks to Megan, I had keys in hand at Vista Heights Apartments within 5 days of applying. Big props to both of them!
Want to give a shout-out to the maintenance tech Chris. Very professional and friendly.
They're always quick to assist with any issues. Chris was great today and came to fix my heater. He was in and out in 5 min. Thank you!
Been living at Caruso Manor for nearly a year and I am very impressed with Capital, they've consistently been responsive to our needs and their staff is pretty curious. Big shout out to Chris, who super courtesy and helpful!
Maintenance is very responsive and helpful! Chris has helped me on a couple occasions! The apartment was clean on move in and everything worked! Rent wasn't raised after a year which is rare these days.
Naomi responded promptly to trash room woes...Thanks Naomi!
Chris came by and did a fantastic job on Easter to replace the window.
Have had a couple maintenance issues in my apartment and Naomi has been a huge help in connecting me to the right person to get them resolved quickly! I’m happy I have someone like her to talk to when something comes up.
My first time renting with Capital and so far my experience has been amazing! The team has been super responsive, accommodating, and very kind! Megan, the leasing coordinator is super sweet and advocated to accommodate my needs! You can tell she really cares! Sophie and Kaisa are the sweetest, reliable and very communicative! Really the most kindest people in property management I’ve been with so far! Good vibes y’all.
Just moved in to a new Capital property and had to have both of our bathroom faucets repaired (and eventually completely replaced). CHRIS, the Capital maintenance guy, was absolutely awesome! He took care of everything in a quick and timely manner. Very professional and personable. He even took his shoes off before entering the apartment without being asked. LOVED HIM!!
Chris, the maintenence tech is so kind and amazing! He replaced my sink super quickly and was really kind and thoughtful throughout the process.
Rei was so much help and so communicative with getting us in and the apartments are perfect for first time apartments! Plus all staff are really friendly and try to do their best to ensure you have a good time renting with them, neighbors are friendly as well :)
The maintenance technicians were friendly and worked to resolve our washer issue quickly. Thank you Bil and Owen!
Chris and Isaac have been very helpful with all the work around my home. Isaac has been here numerous times and has always been very professional and done an outstanding job. Chris is also excellent!
I've been with CPM for a bit over 5 years now as a tenant and I've gotta say, they're the best property management company I've ever had to deal with. In particular, Naomi Rhoades has been remarkably helpful. When I dropped my phone down an elevator shaft, she was unbelievably on top of it, even triangulating logistics between my partner, me, the elevator company, and CPM.
Chris from maintenance gets a million gold stars! He put up a new shower curtain rod for me today. Was quick, friendly, professional, and cleaned up after doing the job. Give this man a raise!
We're really happy with this property management company! Great communication and service. Chris from maintenance went above & beyond, solving the root cause of our problem.
Chris came out to fix my light fixture in my kitchen. He was friendly, personable and efficient even going as far as taking down the cover again after he had already screwed it in place to clean the inside.
Soohia and Capital were so helpful during my move in, definitely made the experience of moving much better.
Chris in maintenance showed up to check out a water leak within 2 hours of placing the service request! He located the source of the leak and fixed the issue quickly and professionally. Very polite. Thank you Chris:)
Chris helped me out today with my kitchen faucet, he hooked me up with a high quality replacement and was courteous with my space and time. He gave me a call to let me know when he'd be here, which I really appreciated
I’m a new tenant with Capital. I haven’t had to go through this process in well over a decade. Working with Rei, one of the coordinators has made it so easy! I had so many questions and they really made this into a delightful process. Really helped to relieve a lot of the stress that goes along with moving. 10 out of 10 recommend working with this group.
This review is for Chris with maintenance at Capital. He came out to fix a broken cabinet/fixture. He was very professional, friendly, and took care of everything. The cabinet could not be fully restored back to the original so he made sure to take pictures and document it so I would not be responsible in the future.
Rei Maloy was an incredible help in getting us into a new lease. They made the application and transfer process smooth and seamless. A big thank you to Rei Maloy!
Chris the maintenance person is super awesome! He fixed a broken smoke detector that was going off overnight in an empty unit I thought I was going to have to hear it all night but thankfully he and the overnight hours people took care of it!
I wish I could give Capital Management zero stars. They refuse to address the security issue that we have at Webster Corner Apartments. We have asked them to replace the building entrance door for over a year. Our door does not latch at times. Most of us that live here know to make sure it latches but there are delivery drivers that don’t. So many instances we have had houseless people sleep inside the building. This morning someone is blocking the door and has spilled bleach all over the carpet. So now the hallway reeks of bleach. Countless packages have been stolen. I would feel better abou…
Ive been renting with Capital for two months now, and am so far very impressed with the way they (specifically Emma K.) handled getting my fridge fixed in an easy and timely way. I also appreciated that she has checked in since to make sure everything is going smoothly.
For the past five years, I have been renting a property managed by Capital, but this review is really about Delaney, who works for Capital. The property owner is incredibly kind and generous, and I feel very fortunate to have rented such a magical place from a wonderful human. Just as importantly, I appreciate Delaney’s professionalism and warmth—she has been consistently responsive, efficient, and genuinely kind in every interaction. I’m grateful for her support, and honestly, my experience with Capital has been positive because of her! Thank you :)
I’ve had a couple of issues pop up recently. One was a faulty breaker the other my door lock. I have been working with Emma! She has been thorough with her communication and was able to resolve the issues in a quick and efficient manner!! Thanks for your cheerfulness Emma!!
The maintenance technician named Chris was fast, respectful and professional while fixing a broken Cadet heater. Much appreciated.
Over the years of living in Portland I have seen quite a few great units on Capitol PDX's website, but this year finally I had the please of getting to work with this amazing team in finding my next home! Megan and Max were SO helpful, communicative, and fun to work with. If you're looking for a great, down to earth, property managment company, definltey go with Capital! UPDATE: I’ve lived in this space for about a year now and have been so happy with how well capitol takes care of their tenants. Whenever I’ve had any maintenance issues they’re handled quickly and they do the job right the…
I needed my mailbox lock replaced and the maintenance staff was quick and helpful with getting it replaced! Naomi was able to get it replaced the same day we confirmed it was broken.
I’ve lived in a capital property for over a year and have come to appreciate their maintenance team in particular. Isaac did a very professional job repairing our unit’s sink! And Chris did a great job repairing a leaking pipe!
Been renting with Capital for quite some time and have really liked how seamless they have been with my needs as a tenant. Shout out to Chris who recently provided great maintenance service!
I’ve lived with capital property management for 2 years and have always had a great experience with the maintenance team, especially Isaac who completed a request same day and was really speedy and considerate. Thanks Isaac!!
Today Naomi in the maintenance department helped me set up my new phone number in the call box. We had some issues but she was tireless! She kept troubleshooting until we figured it out. She was also super cheerful about it so I never got frustrated. She's the best!
Ive lived at the maplewood apts for 2 years and anytime i have issues its been a great experience getting help. Specifically Chris, the maintenance guy, was great help with my door. Super sweet guy! :)
I've had a fantastic experience with Kylee Santibanez who has been my Project Coordinator while living at a Capital property after some not so great experiences in the area. I’ve also had a fantastic experience with Bil J who did maintenance at my place and was very kind and prompt to what I needed fixed.
We had a crazy situation happen with our smoke detectors going off all night, and as soon as we called they sent out Chris who was so awesome & helped us out immediately. He even came back a second time to work around our toddler’s nap. Chris is the best!
Capital has been quick to respond to maintenance requests. Most recently I had Chris help me out, he was very friendly, courteous and quick to get the work done.
Just got some service done on my kitchen faucet by Chris. He addressed the issue within seconds and went over to Ace to get the parts he needed, now I can wash my dishes without water spraying all over the place! Thanks Chris !
Chris in maintenance was fast and efficient. He is was very professional while fixing a leak in the kitchen sink.
*update* I had another maintenance guy named Collin who was also so helpful, he went above and beyond, thank you! The maintenance guy named Chris is awesome! He is very knowledgeable and thorough, and was very respectful of our home too!
I recently moved out of Water Meade apartments and overall had a good experience with Capital. The management group itself I had a good experience with. I would give them a 5/5 stars. They were really great with communication and answering all the questions I had. I had to break my lease due to some life changes, and they made the process super easy and straightforward. I even got half my deposit back on move out, which I was surprised about! I never expect anything back, but feel like they took what was fair for my portion and nothing more. The property itself was 2/5 stars. Some of the res…
I just turned my keys in today after living at their Corbett Landing property. The property itself was beautiful. Hands-down my favorite place I have ever lived. There was an issue with mold throughout most of the apartment. I wasn't ever able to see it, but you could smell it everywhere. It was the worst in the closets and cupboards. I had amazing experiences with both their resident support services and their maintenance crew. I was in contact with Capital a handful of times during my stay at Corbett Landing and all of my interactions with them were awesome. Capital consistently gets bad …
5 stars ONLY for Chris the maintenance person!! Thank you Chris amazing work water pressure fixed is a christmas miracle!! Owe Chris my life! Best maintenance experience ever!
Worst rental company ever. At one point we had a maintenance man come out to fix some shelves that randomly broke because of poor instillation, when he was done he made a comment about how his wife would like the shelf I had, and proceeded to take multiple pictures of it without asking. I was alone at home at the time, and was too nervous to ask him not to do that. They gaslit us when our entire building was having fire alarm issues and told us it was low battery issues when it was just blaring the alarm saying “Fire/Carbon Monoxide” and wasn't a normal chirp. They price gouge and overcharge f…
Left my apartment UNLOCKED after a fire alarm inspection on 12/12/2024 at the Paula Apartments. Are you serious? How much professionalism do you guys lack that you can’t even make sure a tenants door is locked? This is the latest of many problems with this company, but you jeopardized my safety and ALL of my property by leaving my unit unlocked. Never rent from these people, they don’t even have a basic level of accountability. This could have been much worse. Take responsibility, someone should be fired over this. Could have resulted in thousands of dollars in loss. If you value your safety o…
Rented from them a few years back at Kentwood. This is the absolute slime and filth that is ruining this city. During my initial walkthrough when they took over as the management company, they were talking about the renovations they could do as soon as “they get me out of the unit.” They then raised my rent with no warning. Said they put a letter in the mail that was never received and never felt the need to do the bare minimum amount of communication and follow up. Filthy apartments that they never did any maintenance on and were only interested in getting us out so they could jack up rent. A…
I rented from them for over a year Never had even one issue! All maintenance requests were handled promptly and even went above and beyond. I love this company! The best management company I’ve ever had!
This company has some good apartments with issues, I lost my job after moving out and tried to make small payments of my remaining balance, they wouldn’t work with my payments and just sent me to collections while I was jobless. my friend who also rented from chelsea court worked so hard to clean after moving out and was still charged upwards of $600 for damage that was regular wear and tear on an 80+ year old apartment. No security, generally hands off if you have issues. When I called with security issues I was told to call the police, mold in all my capital pdx apartments too. Rent somewher…
Exploitative, negligent management company. I never leave reviews, but I’m extremely disappointed with Capital Property Management Services, Inc. dehumanizing and greedy operating principles. Most recently, they are trying to charge me for 2hrs , 225$ , for just unlocking my door. It took less than 30 minutes for someone to come and open my door. It is taking over a month to get repairs and the communal areas in the lashing room are filthy with overflowing trash.
Do not rent from this company. They are extremely negligent, start major construction projects with literally an hour's notice, do not listen to or respect their tenants, and continue to take advantage of renters. I highly, highly advise against doing business with Capital Property Management. You will regret it. Edit a month later: A stair replacement project that should’ve taken a week has now dragged out for nearly a month. There has not been access to my front door or mail during this time, which has resulted in numerous mail and package delivery issues. I have spent my time and money deal…
I have never written a review for an apartment building but this was such a terrible experience - renters really need to know how bad Capital Property Management is. This is the WORST property management I have ever rented with and I once lived in a apartment with a spider infestation for 3 years. This was worse than that. Everyone who works here is inexperienced and very young. Probably because CPM pays in pennies. So the service you receive as a renter reflects that. CPM does not pay for security so when you have strangers cursing or hanging out right underneath your window at night - you h…
My personal experience with Capital Property Management was incredible. In my time living at the Portland Rose apartments, I never experienced a single issue and their communication was impeccable when it came to letting us know if there was maintenance occurring in the building/announcements/updates. I highly recommend this rental company you will be in good hands!
I’ve rented with Capital and been in the same apartment for two years. I’ve had nothing but good experiences. They are kind and friendly. My building is quiet and comfortable. On a rare occasion something is broken but it’s attended to quickly. Having a stable home that feels safe is the most important thing in the entire world to me, and I’m so grateful that Capital makes that happen.
Lived in CPM building for several years. I’ll echo what others have said; document everything on move in and move out, it will save you from bogus charges. Also experienced sinks not draining properly and CPM assuring me “they were designed to drain slowly.” There was also an extremely violent individual that lived in my building who punched holes in his walls, would nearly blow his speakers out with music, etc. and we just had to deal with it for a prolonged period of time. Extremely awkward when you work from home and have meetings. I would not recommend renting properties managed by this c…
Would rather live on the street than rent from this management company again, and that's not hyperbole. They made living in their apartment horrific almost the entire time I was there. Rent increases persisted while never addressing any wear or security issues on the property. Constant pest control issues. Constant noise issues. Culminated with a no-cause eviction and ghosting me whenever I tried to contact them about what was going on (since I never received official notice and only discovered my lease was ending when going to pay my rent). Now, never having to deal with them again is the onl…
Weekly Noise Terrorism Do you love getting woken up at 8:30 am on a Saturday morning by leaf blowers? Do you love ringing in your ears that lasts hours after the "landscapers" have left? Do you feel like more air pollution is the real solution to climate change? And would you like to see more streets flooded during the rainy season because the "landscapers" blow all of the leaves into the street? Do you ever think to yourself, "Gosh, I've just had my car washed, but it would be really great if someone could come around and blow lots of dust and leaves onto it? Have you ever looked at a 2…
1 star for friendly staff and an efficient move in/application but cleanliness leaves much to be desired, this is the condition of my unit upon move in *update, was given a discount on rent to address cleanliness and maintenance issues were addressed, still leaving review up but wanted to amend, review changed to 3 stars.
We've lived in the Creston in SE Portland for almost 3 years now and love it. It was one of very few units we saw (in-person and online) at this price point that had an in-unit washer, dryer, and dishwasher - plus all kitchen appliances appeared to be relatively new and stainless steel, which is one of the main reasons my boyfriend and I chose it. The floors and counters are really nice too. The grounds here are also maintained way more regularly than anywhere else we've ever lived - they have staff routinely out here with leaf blowers, taking care of tree limbs, cleaning the sidewalk, etc. …
Where to begin? 🤩 Michael the agent supervisor is a literal angel. He is so patient and chill, and his personality is fantastic. Sophie met me to tour the unit and give me keys and she's the sweetest gal! The vibes of these two are 10/10 ❤️ our new home is absolutely stunning, the grounds are well kept, the home itself is gorgeous ❤️ we are so blessed to have found our perfect home, and to get to work with such wonderful people. Thanks Capital!!!!!
Honestly they screwed me over at moveout I do not recommend.
This is my experience from renting with Capital for 2 years, specifically at the Princeton Apts in N. Portland. I just moved out to a new apt with much better amenities for the same price, and am very relieved, as I feel Capital was not very tenant friendly. My opinion is that they take premium $ from tenants, while providing the bare minimum in return. A couple instances stand out to me. First, when I was exploring lease options, the letting agent assured me we could discuss a 6, 9, or 12 mo lease. I chose a 6 mo lease. Please be aware that at the end of any lease term, your rent will increa…
Worst company I’ve rented from across three states in two decades.