1.0★May 2026
DO NOT RENT FROM THIS COMPANY!
I rented from Centro in Beaverton, OR for two years in two separate units. I was moving from another state and was unable to view the unit in person prior to signing the lease.
The units are not worth what they are charging for and have very basic "renovations" that amount to the cheapest flooring and fixtures possible, my kitchen cabinets didn't even have the same paint color and my floors were not level in any room in the property.
My elderly emotional support animal was attacked once in the first year I lived there and Centro did nothing to protect me or my…
1.0★Apr 2026
My mother passed away and the management served an abondoned property notice less than 48 after she died! Nothing was abandoned and I was in her apartment!. My mother died unexpectedly in her sleep and they tell me they will throw out all her things and take the cat to the humane society in less than 1 week. This is illegal and now they won’t respond because they are consulting their legal team. My mother would always say, “They are heartless” by adding new fees and charges when they bought her building she lived in for ten years. Now I see why. Someone had told the manager she passed aw…
5.0★Aug 2025
Maintenance staff has been exceptionally well. Response time has been prompt and efficient with requests handled within the first few days to a week, depending on the complexity of the task. Management has been responsive and usually handles complaints or issues with respect and courtesy
5.0★Aug 2025
Our manager Michelle is beyond awesome. She is so helpful, kind, considerate, professional at all times. I just luv her. As an older senior she has been so patient and supportive. Ashe
5.0★Aug 2025
Hola sinceramente es un gran lugar para vivir me siento contento y recomiendo este lugar
5.0★Aug 2025
The property manager John Hurley goes above and beyond when it comes to taking care of residents. Always optimistic and willing to help. The units are clean and well organized. Maintenance issues are always taken care of promptly.
The only thing I wished the property had was in-unit dishwashers and washer/dryer. Overall have had a great experience.
5.0★Aug 2025
Really nice neighborhood. I can comfortably walk around the block at night. The maintenance people always do a really good job at what they do. The leasing office people are really nice too 😊✅
1.0★Aug 2025
They harassing me and brother to renew our lease and whatever you tell them that you want to in the house to change they will yes but you sign the lease they will not do there promise.
1.0★Jun 2025
They love to violate fair housing laws. Disclose information about other neighbors. Talk poorly about you while in your home (caught them on camera complaining about my washer breaking and them having to replace it while calling me cuss words for not allowing them PTE- huh wonder why). Walk into your unit when Two Days are not posted, no work orders are entered, and you are half clothed and have to repeatedly ask them to leave- then the manager will say it was an honest mistake and the man starring at you while your body is exposed is harmless. I work in property management as an assistant man…
1.0★Jan 2025
I live in Bookmark apartments, managed by Centro Management. My apartment was broken into 3 days ago, all of my jewelry was taken including family heirlooms. I have left numerous voice messages as well as emailed management in an attempt to retrieve security camera footage as the police requested. Centro Management has not so much as called me back. Obviously this is a time sensitive matter as well as a security issue for all residents who live here. Centro Management is a negligent management company.
1.0★Aug 2024
I have lived here four two years . I was promised cabinet doors on my apartment. I took off work for installation three different times, and was told day of they couldn’t do it. A year later they were installed. However the maintenance crew used too large of brackets and didn’t bother screwing the cabinets into the actual frame . They put screws into brackets that are dangling no wood in sight. My doors are falling off . They come in and say they fixed it and that it’s complete yet the screws and brackets are exactly the same . My closet doors fall down and the brackets fly off and I am told …
1.0★Apr 2024
I currently live in J3 Apartments that are managed by them. My downstairs neighbor is a chain smoker. brought it to their attention and they still won't do anything about it. I have asked to move apartment since I have asthma and it has made my health decline significantly since moving in here 4 months ago. I have had to call the ambulance twice. I can't use my own bathroom most of the time because of the smoke that wafts up thru the sink. I have four air purifiers going at all times. I have two kids that their health is declining as well but they won't do anything about it. When I talk to the…
1.0★Mar 2024
Warning red flag extreme caution no one should rent from this company or agency they come up with lies and they steal the word has no value they come up with fake charges please have caution don't rent from them they own properties in Portland and battleground as well please everyone when it comes to this rental company be aware they are not good people to rent from people to rent from anywhere also beware their properties have a rodent and a pest serious problem filled my stink bugs all different colors and sizes of spiders and ants everyone please beware I'm not the only one check reviews as…
1.0★Oct 2023
3 nights into living at one of their properties and my car got towed. It was never communicated to me that I needed a parking permit or pass. I was able to retrieve my car back after a $318 payment and got a permit after I raised hell about it. However, Centro won't reimburse me for their mistake...
1.0★Oct 2023
Westmont Cove in Everett is the worst property. No one answers emails, phone voicemail is full, office is never open. I have work orders months old and a 2 week broken mailbox I can't access. Very frustrating and unhelpful staff. Do better. Please.