iTrip Northwest Reviews

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iTrip Northwest

iTrip Northwest, 6655 SW Hampton St #120, Portland, OR 97223

4.4 203 verified reviews

iTrip Northwest specializes in managing short-term vacation rentals across various regions in Oregon, offering local ownership with global marketing power and a promise of higher rental income for owners.

Landlord vs. tenant ratings

Landlord Rating
4.2 / 5
from 8 owners
Tenant Rating
4.4 / 5
from 195 tenants
High confidence · 8 landlord reviews

Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.

Photos

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Rating breakdown

5 star
178
4 star
3
3 star
4
2 star
0
1 star
28

Based on 213 rated reviews from the last 3 years.

iTrip Northwest reviews

5.0★Dec 2025

iTrip has been an amazing partner for us. Ryan and Cory are fantastic to work with, and their whole team is equally impressive. They are responsive, knowledgeable and genuinely care about their clients. They are always our first recommendation when clients ask about rentals and every referral we’ve made has been handled seamlessly. If you’re looking for a trustworthy, top-notch rental team, iTrip is it!

5.0★Nov 2025

Mathew has been an outstanding partner to work with for short-term property management in Central Oregon and elsewhere in the state. He’s responsive, knowledgeable, and consistently proactive in taking great care of the homes he manages. I’ve referred multiple clients to him, and the feedback has been overwhelmingly positive — people appreciate his professionalism, clear communication, and ability to streamline the entire process. If you’re looking for a reliable property manager who genuinely delivers, Mathew is an easy recommendation.

5.0★Nov 2025

Mat and the iTrip team are a cut above when it comes to short term property management. They have an intentional approach to their business which is refreshing to see 🙏

5.0★Oct 2025

Matt and iTrip are awesome. I talk with Matt once a week at least. You can trust that what he says he’ll do will happen. Such an awesome group here in Bend.

5.0★Sep 2025

Working with iTrip Northwest has been a great experience. They’re professional, responsive, and truly committed to doing the right thing. Their attention to detail and high level of care give me complete confidence that my property is in the best hands. I highly recommend iTrip Northwest if you are looking for a vacation rental management company or if you are looking to rent a vacation home.

5.0★Aug 2025

iTrip Northwest is an outstanding option for vacation rental management in Central Oregon. They provide full-service support for homeowners—handling bookings, guest communication, marketing, cleaning, and maintenance. Working with Mathew Smith makes the process even better. He has a calm, approachable style and communicates details in a clear and easy-to-understand way. Whether a homeowner is simply exploring what it might look like to rent out their property or has already decided to move forward, Mathew is a great resource for understanding what to expect, how a home will be managed, and th…

1.0★Mar 2025

Their customer service is rude and they lie. Everything they told us would happen taken over our property to manage for vacations was a lie. It was a horrific experience and if you think they talk badly about their competitor just wait until you sign up as a customer with them. They treat you just as badly as they talk ill of others. They also make a lot of promises that will never Happen. And when you go to have damages repaired they’ll nickel and dime you, you’ve been Warned. Poor service and they rarely responded to our messages I’m surprised they’re still in business

1.0★Feb 2025

Worse company on the planet to deal with. Their only selling pitch is to talk badly about their one competitor, which they flagrantly do and brag about how different and better they are. They are liars. They will promise your home will be put back to exactly how it was every time; that is a lie. They say they have better customer support, that is a lie. They state they won’t nickel and dime you, that is a lie. The more and more we got involved with this company the more we realized, the bad mouthing of others was just a reflection of toxic work ethic and customer support. They also do not have…