Meritus Property Group, LLC Reviews

The staff we have onsite is very responsive. Our property manager Ashley Leichner goes above and beyond when we reach out. We are very happy with Meritus.

Took over property management of our building, and threatened to evict residents! Made zero efforts to contact residents about how / to whom to pay rent. Threatened eviction to many residents, including ones who sent a check to their office! If I were considering management services, I would avoid.

I’ve experienced biased and untenable management from Nancy at multiple locations and leases. I highly recommend staying clear from any property this group manages, or having this company manage your property. They lack integrity and efficiency.

DO NOT MOVE INTO A MERITUS PROPERTY! I have had issues with this company since I moved in. Right off the bat there were maintenance issues that should have been handled before I even moved in. It took over 2 months for maintenance to come just for him to walk around talking about all the stuff he has to order and “look up how to fix”. I had to beg for my mailbox key which I didn’t get until a month after moving in and I still have yet to receive a garage opener or the tow card needed to have someone moved out from in front of my garage. I moved in and the washer/dryer was absolutely disgusting…

I heard highly of the property I live at in Milwaukie but honestly I’m starting to disagree. They blame the last manager on why they never reply because they seem to be needing to catch up but they’re fast with 30 day notices even when rent is paid and it’s happened MULTIPLE time but when you say something to them all of a sudden it’s accountings fault. We had inspections Tuesday may 19th 2026 between 12-2pm, maintenance didn’t even come until 1:57pm and apparently my water heater is missing the straps and maintenance told me by law it’s needed and he wasn’t sure how this unit was ready for mo…

Truly one of the worst property management companies. It doesn't matter who is on their staff. I've been in the same building for years and nothing has changed. They are uncommunicative and impossible to reach and they've made getting face time with someone even more difficult now. They will ignore your maintenance requests. They will not reach out for essential documentation and they will overcharge you without batting an eye. I urge you to avoid renting from them. Please do your due diligence when looking for places to rent. Do not be lured by the low prices you will see in their listings. S…

Thank you meritus for providing this community with an amazing property manager/ landlord . She really knows how to get her job done and makes sure everything is taken care of. This woman deserves an award for how dedicated she is to her job and her tenants . Fives stars to Meritus for having such an amazing worker and fives stars to Morgan for being an amazing property manager

Absolutely love the property managerMorgan she's amazing if I could rate her I would give her 5 stars as well.

I would give them a zero if Google allowed it. Truly the worst apartment managers I have EVER dealt with. Criminal negligence in the extreme coupled with apathetic and condescending management. I wouldn't recommend ANY properties managed by Meritus Property Group if my life depended on it. They routinely allow their residents to go without essential services and absolutely do not care about how their horrific property management. If you enjoy having things like hot water and building security, do NOT rent from ANY Meritus Property Group property.

We have lived in a meritus property group property for going on three years now it wasn’t always this way lately It has been frustrating. Living here Manager‘s phone is never on the voicemail Box is full. The manager does not respond to any text messages despite attempting texting multiple times. Our property has gone through 3-4 maybe more managers since we’ve lived here. We’ve had work orders “fixed” but still don’t work properly and told that’s the best they can do. We’ve tried calling the number on the google profile however it’s an unmanned number and they prompt to leave a voicemail that…

Been living at one of the properties for over a year now, hence they want to increase the rent but we gotta live with this 🤮 Make sure to check the cleaning situation when viewing apartments

Had a great experience so far. I have to give thanks for an awesome leasing person, Lester for showing me around. He was really patient with me while I asked several questions and even recommended a couple other places due to me needing some more space, since I work from home. I ended up applying. They've been great at communicating and so far I really like the apartment I chose.

DO NOT RENT FROM THESE PEOPLE!! THEY ARE COMPLETELY INCOMPETENT!! Their parent company Ethos Development bought our building in January. They have had almost no communication with residents since. They were unable to get a payment portal up and running, requiring us to send checks by mail. Despite saying no late fees would be charged because they have no idea what they are doing, they just posted 10 day eviction notices on everyone’s door today. Absolutely no class on their part. Maintenance requests have been ignored. The gas company posted shut off notices on everyone’s door claiming nonpa…

Nothing gets fixed. Took cashiers check in for rent evidently they fired all front desk staff. Some guy came and took a copy of the check then signed it gave it back saying that was the receipt. 7 days later got a 10 day eviction notice on door. Called Bank and they said tge check has not been cashed as of 3/ 11/26...really? Someone needs to get their shit together!!

I live in the Brairwood apartment complex that Meritus manages, unfortunately they are not doing a good job of taking care of the property and its tenants. The Siding is falling apart, exterior walls are covered in moss, apartments have mold and infested with ear wigs/silver fish bugs, Gutters are clogged and the down spouts are crushed, if you report problems with cars being parked in unauthorized spots even in front of others garage or lights burned out that they wont fix it. They are renting out units to homeless programs so those tenants are hoarding in the backyard with carts, cans and t…

We were paying our sewage through them, and all the sudden needed to put it in our own name. Once we did, we found out our bills weren’t being paid and had over $1,000 in overdue charges. Hoping to get my money back from you guys!

I had the pleasure of working with Obaid Khan throughout the process of application to approval to lease signing. I can say with confidence that he's the best property manager I've ever worked with. He was able to get me into a location very swiftly and without any issues. Very communicative, friendly, and overall great person to work with! Thank you!

They are truly the worst property management company I’ve ever experienced. These people are slum lords. I have reported to 311 on them 2 times. their property manager manages “30” properties which clearly, no one can manage 30 properties with care. These people are a joke. They let my cat out during some electrical work. Do not trust Meritus. It’s actually insane how little these people care.

Haven't had heat since I moved in over a month ago. No one is responding. It's getting colder and colder at night. Edit: yes I have the right company you weird slumlord liars. I use a different name on this account but I've left over 10 voicemails for you at this point so you have plenty of contact info for me. This is a pathetic response and y'all need to work on your tenant law. Second edit: called your corporate office and the receptionist was able to take a message for me for the "owner" that responded to this review. The "owner" of course is not actually available for any contact from res…

RATED "F" ON THE BBB WEBSITE. WORST PROPERTY MANAGEMENT COMPANY / LANDLORDS I HAVE EVER HAD IN MY ENTIRE 21+ YEARS OF RENTING ACROSS AMERICA. This is all related to Atomic Orchard Experiment — a brand new building Meritus Property Group / Management is managing in Portland, OR on Sandy Blvd. Double charged me application fees. Took money out of my deposit and messed all things financial up for me in their online portal. Didn't understand or know how to correct any of it on their end. Charged me the wrong amount of rent my first month in their brand new building. Obaid, the building's "Communit…

Lester Neal took such great care of me. He even went so much as to show me the space at a moments notice on the weekend. I just moved from Austin and looking for a place to live was getting really frustrating. There are A LOT of scams out there trying to get you to play an app fee before even seeing the space. He guided me through the process with ease and gave me my dream spot to land in my new city. Thank you Lester! You are a MF Star in my book😊

The WORST management and experience with renting!!!! This is for their Moraine apartment in Tacoma WA- We received a call after moving in from the office that one of their managers cut the security cameras and stole all the money orders out of the safe (our deposit included). We filed the paperwork they asked us to so they could take over and file a police report. We're followed up over the past year and no one has status updates because they filter through management every few months but we were constantly reassured that we wouldn't have to worry and we would get our deposit when we moved out…

This is the worst property management company I have ever encountered, we moved into their clay and tiffany property and for the entire stint of our 1 year lease were unbale to contact a single property Manager. Upon our lease concluding we gave them notice in addition to seeking clarity on where to put our keys again to no response ever. We had a neighbor that would scream at every hour of the night on the other side of the wall and they never took direct action to solve this problem after many complaints from us and other neighbors. My bike was stolen off the bike rack in the basement for th…

Nathan did a great job fixing my dishwasher, thank you!

I’ve been here since April 30th I take home serious. However the team at Brook Land Apt need more enforcement training I am counting my move out time like I did my prison time.. back in 20O1 . The building is nice looking .

Meritus Property Group took over the property I'm renting from with Melissa Knight becoming my property manager. I was nervous at first, but Melissa has continually gone above and beyond to address every one of my concerns. She's made this transitional process easy. I really appreciate Melissa's integrity and responsiveness. Thank you!

To say that my moving experience was made so easily and stress-free would be an understatement. Cheyenne was a dream come true from the beginning. Stellar communication, incomparable compassion, and true devotion from the heart. You can really tell that she not only is incredibly talented in finding tenants their new homes, but loves what she does at the same time. Cheyenne absolutely exceeded my expectations for my move. My partner and I just moved across states, a very difficult thing to do, and our transition would not have been nearly as easy if it weren’t for Cheyenne. I could go on, the …

Incompetent and non-communicative, a common combination for property management companies. Sad day that my old landlords sold their property to this soulless company who won't even talk to me - the literal head of the household. Run the other way if these guys buy up your apartment complex, if you can.

maintenance team is good and helpful. management not so great, don't respond even after weeks of trying to reach out. even after 45 days still haven't received my deposit and was charged for an entire month's rent eventhough there for only 5 days.. still awaiting that credit too. only one person to contact for the property and they don't respond. very unhelpful. management doesn't take care of the proeorty- not really. don't maintain the plants that are a part of the landscaping, don't clear sidewalks when snow hits, even though should as part of property maintenance. had to resort to comp…

I'd give it zero stars if I could. There is a squatter in the building and have nobody hired for maintenance.

Loved my experience here , it’s my first time living alone and it’s been nothing but a good roller coaster. i had so many questions and concerns and Cheyenne made sure to make me feel comfortable enough to ask her absolutely anything crossing my mind. She was really really nice and as a lady i felt like it was easier to talk to her as well. my washer/drier werent working when i first moved in and they made sure it was ready for me the next day!

Talk about a painless, stressless move! I’m glad I was able to get in contact with an agent so fast. Had like 20 days to move and Cheyenne was able to expedite my move in process. Everything from the communication to the unit itself has been clean and clear. Couldn’t have asked for a better property management group! Kudos to Cheyenne, she’s an angel!

Cheyenne was absolutely brilliant start to finish. Professional, concise, personable, and communicative. I can’t comment on Meritus, but Cheyenne helped facilitate and oversee my rental process on short notice and navigated the complexities gracefully. Stellar.

I don't know much about this company, but what I do know is that they own Brookland Apartments in Portland, which is a horrible property to be a tenant of. There's zero communication with tenants between leasing agents and Meritus in general. The building has been open for months yet tenants do not have access to their mail boxes and have to go to the Sellwood post office to retrieve their mail, there's inadequate heat, things have been stolen on several occasions, the fire alarm has gone off too many times to count and so much more. Tenants are going so far as to break their leases to get out…