Premier Property Management Reviews

I really appreciate how caring the Premier Property staff have been regarding how quickly they respond to any issue regarding my rental property. They contact me and resolve repair issues or any other concerns in a timely manner. I would highly recommend them.

This rental company has been wonderful to work with! Dawn was super kind and friendly and I was able to get in and see the unit I was interested in very quickly. I met with Chester and he gave me a tour of the home. Within a week and a half I had keys in hand and have had a great experience living in my spot.

By far the most dishonest management company, they purposely don’t have open their office to the public not even for their tenants because they treat them very bad and they won’t answer the phone when you’re trying to reach them to get them to fix something. They charged me $2100 for a deposit I left the apartment after my lease was over, one year because of the apartment being infested with roaches and they never cared about doing something about despite telling them about it. I left the apartment in pristine condition there was no damage or wear or anything because I took care of the apartme…

Premier took over the property I live in within the last 2 years. They are professional and take their job very seriously. I recently had a random plumbing leak that flooded my unit on a Saturday evening. The owners stopped what they were doing immediately on a WEEKEND and came to my house to figure out the next steps along with their maintenance crew. They immediately had a crew show up to start the process of tearing out the carpet and cleaning up that Saturday evening. They were very kind and understanding during the whole process! They helped move me into another unit and made everything v…

Our experience with Premier and Dawn has been great, they are very thorough and handled the application and move in professionally. We love the rental!

After reading reviews on this company I was a little worried, but honestly I had a great experience. Dawn was super helpful and easy to work with. I was able to schedule a showing of the property on the same day I called and she walked me through the application process. When it came time to start the lease and move in process she kept in constant communication on where they were at in the process and kept me updated the whole step of the way. Overall it was a very easy process and would highly recommend working with her.

I recently moved into one of Premiers properties and am beyond satisfied with staff. From the showing to after move-in, Dawn was friendly, professional and more than helpful making sure our move went smoothly. She was more than willing to answer questions we(I) had. I am so grateful to have found a rental with staff as willing to help and be kind as them.

From my very first call to the day I picked up my keys, the entire experience was smooth, stress-free, and welcoming. Moving can be overwhelming, especially with a child, but Chester and Dawn made everything feel so much easier for my son and me. They were always responsive, patient, and took the time to answer all of my questions thoroughly, which gave me a lot of peace of mind throughout the process. I truly appreciated how organized and professional everything was, and it made the transition into our new home feel seamless. It’s clear they genuinely care about their residents and go above …

I've lived at apartments managed by premier property for years now and any time there are issues they are quick to respond! It's a safe area, well kept, and I've liked living here.

I have lived at my place for the last 15 years, with around the last 10years being managed by Premier. I always have done my best to treat this property as my home, When things are needing attention or repair , Premier has for the most part been very responsive to maintenance requests, or reaching back out to technician assigned to follow up with me. Dawn has always been responsive to my requests and reaching out to the property owner when needed. Overall, I am very satisfied with Premier and look forward to calling this property home for many years to come! Recommend!!!

0/10 recommend using this company. We rented from an individual for years and had no real problems. Things were taken care of in a timely manner and always good communication. Then they decided that they wanted to use a property management company and they went with Premier. From the beginning we had nothing but problems. They didn't come when they said they would, they delayed significantly when repairing things but continuously and consistently raised the rent. The worst offense was after moving out we left the house impeccable and even had a friend pay to have the house professionally clean…

Dawn was so amazing getting me into my new place! She went over and beyond to make sure it was easy and fun!

Save yourself a lot of trouble and don’t rent with this management group, they took over our apartment complex and I had the worst experience with them. You can clearly see all the terrible reviews they have, if you want a comfortable life and home go elsewhere.

Cleaned the place even better than when I first moved in. Had slug and ant problems. I will update it if and when i get back the security deposit.

This is an atrocious property management company. Do yourself a favor and rent from someone else. Literally anyone else. If you deal with someone named Dawn, be prepared, she’s wildly unhelpful and never answers the phone. And of course their offices are closed to the public so goood luck getting in contact with them for anything at all. I had my kitchen flood due to aging plumbing and it took an entire day for maintenance/a plumber to come out. On top of that, they never did any water remediation. I can almost guarantee there is mold in the walls and under the floors. additionally, the ants w…

If I could give zero stars I would. Nothing gets fixed and then they mark service requests completed when they aren’t. Our smoke alarms went two years out of regulation with no service. We were told by the inspector two years in a row they needed to be updated, but it never happened. We had a professional carpet cleaning business come in and clean the carpets before moving out And they charged us for supposedly having the carpets cleaned again. They stated they had to replace five sets of blinds, which was a lie because I checked them all for this reason and only three needed to be replaced. T…

I have moved 24 times in the past 22 years and have had multiple exposures to rental companies and property managers. Some have been okay moves with clean and ready properties while others have required a full clean before being able to move into the home or apartment. I was delighted and surprised to arrive at our new rental in Vancouver WA to find it beyond my expectations in cleanliness. It was ready for immediate move in and I did not have to even wipe out the drawers. I worked with Dawn and it was a great experience from the very beginning. Thank you for lessening the workload involved in…

I paid $1900 for my security deposit expecting to get it all back. I hung like 2 pictures on the wall and nothing else. I cleaned the place thoroughly before I moved out and was still charged over $400 for cleaning. They got 1 more star because they rarely bothered me during the 2 years I lived there.

They treat you nice at the beginning but when it’s move out you get hit with everything you can imagine including light bulbs. It has been the worse experience. I do not recommend them at all.

-Moving In- When I first moved in, everything happened very quickly. I didn’t read the fine print, didn’t heed the reviews, and didn’t even view the place before committing. Since it was a brand new townhome, I wasn’t too worried. However, upon moving in, the AC was out but Maintenance requests were handled promptly. Also I didn’t receive mail keys for two weeks, which I had to pay $40 for through USPS. Despite these issues, my overall experience wasn’t too horrible. It really depends on the specific property you rent. I stayed in a pretty new townhome for a year. The reviews had me worried s…

I feel so bad for anyone who has the displeasure of working with this management company. They have no problem with separating families and have zero qualms about kicking out a mom and her 3-month-old with 3 days’ notice, even when rent was on time every month. Absolutely inhumane business model with outdated properties they charge up the wazoo for. I also notice in their reviews a recurring theme of cleaning deposits being kept/fees being charged, but I can assure you your rentals are not being cleaned thoroughly, based on the mouse droppings and old toys, bottles, etc. I found upon cleaning …

If I could literally give them negative stars I would. This company is TRASH currently renting from a landlord who obtained them after not having a fridge for a month and this company has not fulfilled ONE maintenance request. My entire floor is separated and warping - and my work orders have been sitting in their inbox since February. Attach every fee you could imagine. NEVER answer their phones and have these rat dogs running around the office. The level of professionalism is none existent they just want your money.

Was charged a 40 dollar fee for someone to tape a letter on my front door because I couldn't be charged for breech of rental agreement. A slimy business model that comes from the top, got the same letter by mail the next day? Don't rent here they treat you like an enemy.

Former renter here. I wanted to leave a review. I really enjoyed my unit. The area I rented was off of HWY 14. The area is amazing and so peaceful. I never had any issues with Amazon packages going missing. Maintenance turn around time is average or above. There is a portal to pay rent and request maintenance services. If I ever had to contact the office, Dawn was always prompt with a reply. When having to move, I followed what was written in the rental agreement and received all but $100 dollars back. Paid $2300 deposit. Very fair !! Thank you Dawn for everything. I look forward to re…

Make this place your last option. They have bad reviews for a reason. I never give reviews lol. I rented a house on 20th st in Vancouver and they said it wasn’t a busy street due to a dead end. Homeless people checking trash cans, walking by loud on drug, multiple cars in and out of the neighborhood. They took $1,000 dollars out of my deposit. Just like everyone else I’ve been renting for years. This was the worse experience ever. Good luck if you choose this place.

I rented a property from here for 5 years. The owner of the house lived nearby and let me know he did a lot of work on the house since he built it years ago. I paid well over 2k in deposits plus first months rent. When I broke up with my abusive ex-boyfriend, they told me I had to reach out to him regardless of the circumstances to have him sign off on the lease. I explained that I felt unsafe and couldn’t do so, and provided all information showing I could pay for the home rent myself but they refused. On top of this, the owner of the house ended up running his vehicle into the side of my hom…

Estuve rentando por más de un año en uno de sus complejos de departamentos junto con mi rummy, desde el principio hubo defectos en el departamento alfombras sucias llenas de pelos de mascotas , lavadoras sucias y descompuestas , al igual que el refrigerador , todo se reportó , los días transcurrieron y tuvimos daños por vecinos ruidosos , que nos trataban con racismos por ser mexicanos nos robaban nuestros paquetes de Amazon , después nos invadieron los insectos como las cucarachas se reportó y no hicieron caso , por esta misma razón el departamento número 4 que se ubica en 5750 ne 34th st , …

Management company is the worst of the worst I've had to deal with. No deposit back even though we were awesome tenants and cleaned up the place amazing. I could go on at length to describe why this company doesn't even deserve 1 star, but with an overall rating of 2.0 I think it's obvious that this company is scum.

The application and move in process was very smooth for me! Dawn at the office was super helpful whenever I had questions over email, in person, and over the phone. Thank you for making this so nice and easy!

This company was great until it was time to move out and receive the deposit back. They assessed fees not in the lease contract, (pressure washing the home) $500, an unauthorized pet fee of $500 which we paid a pet deposit and pet rent the 5 years we were there. A charge for carpet cleaning of $270 which we had cleaned professionally, and provided the invoice as tequired by our lease. This is not legal. Shady tactics to retain our $2600 deposit.