Profound Properties, LLC Reviews

First time dealing with a property company- Grok AI recommended Jude at Profound as the best place in town. I totally agree- Easy to deal with- no hidden fees- upfront costs- very nice and personable and he was able to walk me through the process and help me identify and fix insurance gaps I was not aware of. All while handling the hard parts of managing a property. Would absolutely recommend!

Jude of Profound Properties has been a wonderful partner to work with. He truly grasps the needs of his properties and communicates effectively on how to resolve concerns.

Had great experience on very quick turnaround getting place rented when it hit market at correctly priced rent.

Exceeds every expectation! I really needed help managing a property, and I'm amazed at the luck I had in finding Jude at Profound Properties. Super friendly and knowledgeable, great communication, and I just know he's there when anything comes up. It's been a better situation than I could have imagined from day one. When I moved away from Portland, it was a hard decision to trust someone else with my property. I had other managers who really let me down. Never the case with Jude, and it's hard to fully express how much that trust has meant to me. It's one of those times you wish you coul…

Very glad I hired Profound Properties! Jude has exceptional experience as he is a property owner himself. He not only found us an incredible tenant but also gave some very good practical advise to help us land a great tenant! Highly recommended!

Outstanding service! They made property management effortless. Their proactive communication and attention to detail give us complete peace of mind. We couldn't ask for better."

I had the pleasure of working with Profound Properties on the sale of a multifamily asset in SE Portland. The property had been self-managed for over 15 years by out-of-state owners and was in need of significant attention. Jude and his team stepped in during a sensitive time for the family, as we were liquidating the asset due to a death in the family. They were incredibly attentive to tenant health and safety, and worked diligently to ensure all units were brought up to habitable standards. From day one, Profound Properties took on the challenge of organizing a property with limited records…

Profound properties has been a great company to work with renting out my house. They are very personable and make the process simple and pain free. Service is great and fees are fair.

Jude and his team have taken great care of my 4-plex in Beaverton - timely maintenance calls, sensible improvements, transparency and efficient communication. The tenants have said good things too, and often renew their leases (even though I know there's plenty of housing in the area to choose from). Great work, Profound

This team is the best that can be had as a landlord, always attentive to the needs of its tenants and willing to solve each situation quickly and accurately. Thank you to everyone, especially Fernando Rios, who always attends to our requests in a friendly and efficient way. 🙌

Profound Properties LLC has been managing our multi-family properties (69 units) for nearly 10 years in the Portland and Hillsboro area. We appreciate the comprehensive range of services that Profound Properties provides, including: • Legal and Regulatory Compliance: Profound Properties is well-versed in landlord-tenant laws and fair housing laws. They maintain diligent record keeping and are adept at handling challenging tenant situations. • Emergency Response: They respond promptly to emergencies, including weekends and late-night situations, ensuring tenant safety and property protection. …

I have worked with Jude for almost 5 years now. During that time, I have been very impressed with Jude's balanced thought process and fairness in how he deals with a situation. He is able to evaluate any issue from both perspectives and provide reasonable options. Jude's communication is prompt and to the point and overall it has been great working with him. With Profound Properties, I feel that my property is in good hands.

Profound Properties was recommended by my friend back in 2016. I was a little skeptical in the beginning. once Jude started managing the properties I found out quickly my skepticism was unfounded and I retain him until today. I would recommend Jude and Profound properties to prospective tenants and homeowners. 1. He is very Tenant-centric, Communicates professionally regarding any issues with me and the tenants, and follows up until issues are resolved. 2. He also has good attention to detail, to capture any minor condition and recommend resolution. 3. Ability to get resources to maintain the …

Overall good experience with property management. There were a couple instances where either a HOA violation occurs or backflow testing was not done in a timely manner, so a little more proactive management would be helpful in that regard.

I've had the pleasure to work with Jude at Profound Properties over the last several months in a professional setting and every interaction has been overwhelmingly positive. Jude is an excellent communicator, very conscientious, and professional. I would not hesitate for a second to recommend Profound Properties for your property management needs as their attention to detail and commitment to quality service is bar none. Thanks Jude!

I have been very happy with years of worry free service taking care of my first even rental property. I am constantly impressed with the detailed knowledge of local laws and requirements. 2024 update: I'm still impressed by the professionalism.

Worst experience dealing with this company, I wouldn't want to hire them to rent my investment.

The management and their service are absolutely the worst. They respond late, take forever to fix issues, and my experience with the apartment management has been terrible. Do not choose this management—you will regret it.

living at one of the apartments was fine, i.e. maintenance was attended to in a reasonable amount of time. however do not expect to get your security deposit back upon moving out. i’m not sure how much cleaner i could have left the place but they still ended up taking almost $900 for “cleaning”. absolutely ridiculous. they also sent the check three weeks late, but are very quick and adamant to make sure you pay the exorbitant fees up front, on time, or things will not be processed. very disappointed in these large rental companies and their greed. do not live here unless you’re ok with losing …

Profound property has done a great job of returning maintenance requests and handling maintenance issues promptly and quickly and response to any other issues. Great job!

We have had prompt responses to all requests and all issues have been resolved right away. It's great to have a landlord that's not some faceless corporation with endless phone automation mazes. We know we are a priority and that is extremely rare.

Profound Properties, LLC had sent Charles to treat an ongoing issue we've been having with mildew in a section of our apartment. He was incredibly professional and answered any questions we had in regards to the upkeep and best practices for cleaning our apartment in a manner that was clear, concise, and understandable. We have been renting with Profound properties since 2021, and could not be happier with the care and swift attention we had received from their tech, Charles.

Charles did great- replaced a dishwasher in record time. Kind and friendly!

Profound Properties did a great job with all the aspects of our new rental. They returned calls promptly, responded to maintenance requests very quickly, and the house was sparkling clean. Very good communication! Thanks to the whole team for making the move so much easier.

The move in process was very smooth and we thoroughly enjoy our new residence!

Charles is a friendly and effective maintenance tech and he did a great job addressing all our issues after the move in inspection promptly.

Fantastic hard wood floors, lots of room and storage, great location, love the smallness of the community with very friendly neighbors. Very happy with my decision to live here. Thank you Patio Garden Court!

The Profound Properties team made finding my new rental a quick and seamless process! Shelly was available to answer all of my questions during the application process and pre-moving as well. She was very kind and informative. The property was very clean upon the move in date and staff left a thoughtful welcome gift.

Charles is my favorite Maintenance man !!!!

I worked with Shelly when looking to rent. She was very sweet and kept me up to date with any update in the process before and after I was approved for my rental. She was always quick to respond to my questions as well.

I wish I could leave a lower rating of zero! Do NOT BE FOOLED... WARNING HORROR OF A COMPANY!!! They were our landlords for only 6 months at our apts and they ARE THE WORST I'VE EVER HAD IN MY LIFE, AT ANY PLACE I'VE EVER RENTED!! The office ladies CANNOT do their jobs, they put rent amounts in their system incorrectly and then blame us, I dunno how that works!?! They took down our dog poo stations because they didn't have time to maintain them and took our lock off the dumpster so people go through it all the time, as well as animals making a mess. I've lived here over 5 years and this had no…

Jonathan was great! He fixed several issues and was very pleasant and informative while doing so. Much appreciated.

This is a great property management company! Everyone is super helpful and kind. Jon, the matainence guy, helped me out really promptly and was exceptionally friendly. I recommend these folks highly!

I am a tenant just moving in the beautiful state of Oregon. Linh is such a warm-hearted, helpful agent when I tried to find a good apartment at a reasonable cost. Trust me, you need a properties assistant like her knowing exactly what you need: suggesting you decent apartments, answering your questions promptly, and providing special move-in discounts. Noemi is also very responsive who helps you address your maintenance needs in a timely manner. You will save your time and get a nice place to live when working with Linh, Noemi, and Jude at Profound Properties. Hey 5 ⭐️ for you!

Jonathan the maintenance guy fixed our loud, sqeaking clothes dryer. He was fast, friendly and professional. We like the silence.

Made our move-in experience super simple! Very helpful, easy to contact. Linh was great and quick to answer all my questions!

My roommate and I just moved into one of their properties and everything is been very easy so far! Linh in particular has been fantastic, communicative and lovely. Even when there was an issue with my ESA, Linh made sure to let me know in a timely fashion and was even apologetic for not knowing the particular detail that needed to be in it.

Good maintenance, always finished the job. Never met the property manager, always thought that was weird but communication was there ill say. The property and area was beautiful just not a good fit at that time. Would i reccomend renting from here? yes, long term? maybe not. Lihn always was responsive. Only issue is retreiving security deposit, Provided forwarding address and jude sent it to the property i was moving from.. like why send the security deposit check to somewhere im moving from and not to the new address provided and updated by lihn........ their communication over there isnt the…

Linh was very helpful and communicative in our leasing process. Everything was quick and smooth from start to finish.

From looking at the place to move in has been amazing. However, since moving in over a month ago our repairs have not been addressed and one is a piece of security. They came out once ( after a call from me 3 weeks after the request) and since then they have had to cancel ( weather) but it should not take 45 days to get a security issue repaired. In their portal they keep saying my repairs are completed so they can move them all into one incompleted job ( figuring it looks better on their matrix). I will reassess after repairs are completed. Repairs were done quickly after the previous revie…

The process from beginning to end was seamless. Linh was very responsive, was quick to answer any and all questions/concerns. From scheduling a tour up to getting the keys everything was quick and painless. Thank You Linh and team at Profound Properties!

Do not be fooled by the 5 star ratings. The property manager Jude hounded you and constantly "asked" you to leave a good review. This place is not good. The property management company has some shady practices, they are slow to repair, and they will try to extract every ounce of money from you upon move out. When I moved in there many maintenance issues and they assured that it would be resolved by the time I moved in and surprise, they weren't. To get everything fixed took months because they kept coming up with excuses. The nerve they have of charging for every little thing when the apartme…

Able to get my maintenance request fixed quickly and worked with my schedule.

The front desk person was nice and patient when I had so many questions upon move-in. Super sweet and knowledgeable. She helped me have a smooth move-in.

Absolutely the best Property Management company in Portland. Handled maintenance quickly and treated us well.

Worst management company! beware of them, they did not want to fix anything in the rental we had. There was an irrigation leak last summer causing our water bill to exceed 1500 dollars! Have yet to get this fixed and I still have a 1500 water bill, a court order will be filed against this company!