Quantum Residential Reviews

I am sickened that this is what I have to do at this time in my life. My mother passed away in her home on Friday, 08/23/24. She lived at Lewis and Clark Plaza (which is a 55 and over community), which Quantum Residential runs; after I left her apartment Friday morning to alert our family and my children of her passing, this company decided the most sympathetic thing to do was to change her locks without telling me. I arrived at her apartment Saturday morning to retrieve her two cats, only to discover the locks had been changed. We called maintenance to see if they could open the door so I cou…

Only recomemdation I can give is run as fast as possible somewhere else. Work orders get ignored with no response, neighbors constantly fighting, a kid just got hit by a car on the property by a troublesome neighbor. Please do not risk wasting your time amd money with this management.

Absolutely disgusting company. They dont deserve 1 star. They ignore households that have obvious domestic violence and child abuse. Literal blood on the property sidewalk and they won't report. They know which household but do not care to call it in. Have employees who make inappropriate comments towards residents and yet are promoted while working high. The turnover is the highest I have ever encountered and they let go of employees who actually are reliable. Run as far away as you can. Do not rent or work at any of their properties in Lane County. Homes for Good Shame on you for allowing…

They do not follow the STRICT money schedule that the state of OR outlines (past rent, current rent, utilities, fees) they apply it to fees first before they apply it to rent so it shows a partial payment towards your rent was paid and try to evict you. At Cathedral Village apartments in Portland they have an unlicensed property manager conducting the business. Signing leases and posting notices. I have brought this matters to their attention just to be ignored or pushed off.

They lost my cashiers check for my rent and I had to stop payment on it. Pay $25 to stop payment and re-issue it. Terrible company.

Would not recommend renting from this company if you are disabled, or even have friends with disabilities! They don't care and will assign out all available handicap spaces to non-handicap residents. They have the appearance of complying with ADA laws but that's about it.

0 star review! The company is behind on all utility payments causing trash to be taken away from 2 weeks and now the water has been shut off. Unable to reach anyone for Coast Pine Apartments

I am currently participating in a life rehabilitation program and am experiencing difficulties accessing my online account through the RentCafe portal. Due to recent changes in my email address and phone number, I have been unable to view and pay my bills online. Despite my efforts to contact RentCafe directly through their website and the Springbrook Village leasing office, I have received no response. I initially reached out to RentCafe a week ago and subsequently visited the leasing office, where the manager and agents were unable to assist me. I was disappointed to receive a condescending…

I understand that there is a process when dealing with returns of money, going into week 3 with no update from the accounting department when my deposit and the rest of my rent can be returned to me? I am getting slow played and it’s not ok, it doesn’t take weeks to process a check under $1,100. Unprofessional and not having any information on when they can pay me back is frustrating, calling over 14 times before you reach the only one person answering the phone is highly unprofessional as well. Handle your business Quantum for real..

I visited The Commons on MLK in Eugene Oregon and the property manager was interacting with the people that live there and laughing and you can see how happy they are to live there and comfortable. She was very understanding and explained the ID policy to me along with her assistant? a younger guy. My friend said in the last couple months everything has gotten better and they don't feel belittled or scared to talk to Quantum. The manager before the nice one made them scared and targeted. I left in a good mood with all the positivity from Quantum and the residents.

We are still waiting on an almost $500 refund check. The property manager at Alena claims only Quantum Residential corporate can send it, but every time you call the office NO one answers. This company is broke. Do not rent with Quantum Residential and especially not Alena Apartments.

Appalling company with no morales or values. They have a property in Anchorage Alaska and I have had a kitchen sink that has been unable to drain for 2 years and they refuse to repair it claiming that “they have no money.” They even admitted they didnt pay vendors in time so the vendors are refusing to service their properties.

If I could, I would certainly leave 0 stars for the Quantum Residential management group. I’ve left multiple voicemails as well as emails in regards to my lease coming to an end, I have received no response. I have given proper notice to management they just choose not to answer. I will not be charged for any following months/water/sewage post month of January as my lease is up 2/01/2024 and have removed all payment information from their online portal as preventative measures. They are able to post taped notices to each units door but unable to resolve issues received from tenants or even pra…

I’ve lived at the Crescent Court apartments since 9/2022. If I would have given a review on prior management and conditions, this score would be a lot lower. I’m giving 5 stars at this time because the new staff is FANTASTIC, especially the maintenance crew. Josh and Alan have been exceptional. They respond to maintenance requests expeditiously! If they don’t have the answer or skill? They outsource to someone who does, and they get the best. If issues arise with neighbors, Misty and Anastacia do their best to solve it. The cleaning crew has amped up their efforts to clean up after other tenan…

I have been a tenant of Quantum Residential between their Broadway and Eliza properties for almost 3 years. In summer of 2023 they allowed a tenant to move who has a drug addiction. This person lives directly across the hall from me. There are people in and out of this unit at all hours of the day, all of which know the door code at the bottom of the building which poses a safety threat. These people bring cans and bicycles that they leave in the hallways/stairwell while visiting this unit which poses a fire hazard. There are no peepholes so you never know what you may open up your door to. I …

Great property management company have rented from them in the past and have really nice apartment complexes

DO NOT MOVE INTO THEIR UNITS!!! -HAD THE THREATEN TO TAKE THEM TO COURT IN ORDER TO EVEN INSPECT THE ROACH INFESTATION AT HAMILTON -THEY THEN DIDN'T EVEN DO ANYTHING -THEY WILL NEVER ANSWER YOUR PHONE CALLS OR REQUESTS -(AT LEAST AT HAMILTON) THEY WILL CONSISTENTLY UP YOUR "GROUP/BUILDING UTILITIES" -THEY EVEN INCLUDE GAS ON THESE UTILITIES... EVERYTHING IS ELECTRIC, EVEN THE HEAT! -THEY CLAIM ECOFRIENDLY MATERIALS = MINIMAL INSULATION, SHOTTY FLIMSY AND HALF BROKEN PARTS -THEIR DISHWASHER STOPPED WORKING AND THEY TOLD ME TO GET BETTER DETERGENT... THE THING LEGIT STOPPED WORKING, THIS WASNT A…

In the aging building where I resided, the plumbing system, which was notably deteriorating due to its 60-year lifespan, malfunctioned. During this incident, the building manager, claiming to be under direct guidance from his supervisor as well as "the owner" (the CEO?), unethically pressured me to claim to my insurance company that I was responsible for the damages. My refusal to comply with this deceitful request led to a barrage of over 100 intimidating emails from the manager, which I feel were aimed at coercing me into agreement. As I stood firm against these unethical demands, the manag…

I have had great experiences with Quantum Residential as a management company. They are professional, polite, and communicative. Even if my issue is not fixed right away, I have no concerns that it won't be resolved by their excellent team.