RealWise Property Management Reviews

Got to deal with Ryan Chew who is the Maintenance Supervisor at RealWise and is a rockstar that always puts his customers first. From a property owner 🤙🏽

Thank you RealWise, and especially Gerry Smith. I have been a client for 5+ yrs, working the entire period with Gerry to management properties. I appreciate and admire Gerry's professionalism, calm disposition, perfect placement of great tenants, and how she has watched the details when managing work orders, contractors, and handling tenants.  I don't know how she can take such good care of my property with such a personal touch and manage everyone else's properties too! I really appreciate her speedy responses and Gerry's long-standing partnership to optimize my property portfolio's perfor…

My experience with this company began positively; however, issues arose during the move-out process. Despite leaving the premises in a condition superior to its state upon our arrival, and receiving assurances regarding the full return of our security deposit, we have yet to receive it. Our attempts to contact the company via email and phone have been unsuccessful. Consequently, our next course of action will be to pursue legal remedies.

I would give 0 stars if I could. horrible experience do not rent from them you will regret it

I rented a home (9707 NW 17th) from Real Wise while it was being renovated. When I moved in there was a terrible dog and cat urine smell, especially strong in the front room, one of the bedrooms, and cat is super strong in the garage. I told the management company and they said that a dog had never lived there. The handyman had stopped by shortly after move in and said he'd been sent to pickup the dog balls in the backyard. I would understand if the renters kept a dog without telling them and if they said that they didn't know of a dog being there, but I'm not sure why they would go out of the…

Our experience with RealWise Property Management has been great. The location of the property that we rented, is on a dead-end street, therefore convenient enough even for children to play outside. Our special thanks to Gerry, who we will certainly miss, has been wonderful, pleasant and easy to talk with since day one which made her a pleasure to work with throughout the rental process.

Gerry was very rude when speaking on the phone with her. You should take pride in helping people find a home instead she is flat out rude and plain.

Aaron P. Was the best maintenance Technician we have ever had. I left him know I wish the best for him and hope the best for himself, family and career.

Absolutely great work by this company, Aaron P. consistently demonstrated exceptional work ethic and outstanding customer service. He was very dedicated, going above and beyond to ensure everything ran smoothly and that me and my family were satisfied. His hard work and commitment truly stood out.

Aaron P. is the best! Not only did he complete more work orders in a week than all our previous maintenance - he was personable, considerate, and cool!

Aaron P was very kind and helpful!!! He noticed something else and put in a work order himself!

5stars for Aaron P. Our maintance tech !

Aaron P. was friendly and very professional.

They are fairly quick at maintenence requests and Aaron P did a great job setting up a microwave then the old one died. Responsive and ok people to deal with.

Had a problem with the dishwasher and called RealWise Property Management. They quickly dispatched someone to assess the problem. Aaron P./Maintenance Tech carefully inspected the washer and connections. He found the problem and did a fantastic job repairing it. Thank you Aaron for a great job!

Aaron P. Is the best maintenance tech I've had the pleasure of talking to. His repairs were quick and done well. My roommates and I are always happy to see that he's the one coming over because we know he'll fix it the right way. Our place wouldn't be as livable without him. Thank you Aaron for all that you do!

Aaron P. Came out and fixed a few things, he was professional and quick. I would recommend him to other people.

We had a few minor issues around the house that we needed fixed. Within a business day we had someone at our place. Aaron P. came and fixed everything thing we needed. He was professional, quick, willing to explain everything, and did a great job. He is overall a great person and i hope he is the one that helps us with any maintenance going forward.

I’ve lived here for 4 years and this will be the 3rd management company to oversee this property. Today I had the pleasure of meeting a new face of maintenance, Aaron P. He was called to my residence for a couple ongoing issues. His customer service was off the charts the best I’ve experienced while living here. And he wasted no time getting right to work on a kitchen drain clog. The issue was worse than he expected which required him to crawl under the units to clear the clog from the opposite side of my kitchen wall. I felt terrible for the poor man. He surfaced not long after just covered i…

I've been really happy with my first 6 months renting at a RealWise property. Compared to other property management companies I've worked with. Gerry, the property manager is just a pleasure to interact with. When the weather turned cold and I found one of my heaters wasn't working, I put in a request online and it was repaired within a few business days. Brian was awesome, friendly, and courteous. He made the repair really quickly and did an awesome job. I feel grateful to be so well cared-for at a Real-Wise Property!

I had a leak in my laundry room, and Aaron came to the rescue. From the moment he arrived, he was friendly, courteous, and clearly knew what he was doing. He quickly found the source of the leak, explained the issue in simple terms, and got to work right away. Aaron handled the repair efficiently and made sure everything was done properly. He even left the area clean when he was finished! If I ever have another maintenance request, please send Aaron again!!

Aaron P. was a fantastic repairman for my A/C! 5 stars

Geraldine is by far the best landlord I’ve ever had! She’s kind, understanding, and always makes sure our needs are taken care of. As a first-time renter on my own with two daughters while my husband is in the military, her support and great personality made such a difference. Truly grateful for her!

A great place to rent very respectful and they get back to you quickly and effectively Aaron was a maintenance technician that came out the other day to help with a problem. Very friendly and respectful and professional and our cat like him 5/5 claws from Lily.

1,000 stars for Geraldine Smith the manager at Vancouver RealWise properties I just left tenancy and I’m afraid I will never find a more respectful and communicative manager than Gerry! Her etiquette is just BEAUTIFUL and any situation or concern that arose for me in the unit, she took care of SO QUICK! I will miss having Gerry as a manager! She is the best asset to Real Wise properties!!

I was renting at a duplex for this real wise property management and I don’t recommend it at all the so call management Geraldine Smith was really disrespectful and discriminating towards me and my family. If you guys want to rent in a calm piece full and respectful place don’t recommend this place at all. Really unreasonable she was also really rude never helpful at all.

I am really upset with having to rent from realwise property management if I could I would never have especially from Gerry smith she has been really rude and disrespectful she would never communicate when we would need her help we mostly paid out of our pocket for maintenance requires it would take her a year to get a hold of her and she gave us the property like this stating we had did it our self and knowing the date is stated there too. she was really rude the whole time we lived there but the only thing she was good at is to demand things and raise our rent. Don’t ever recommend realwise …

Thank you so much Geraldine!! You made our move in easy and enjoyable! The customer service we received was excellent. I really appreciate you taking the time to make sure we understood the process. 10/10!! Thanks again!!