1.0★Mar 2026
This is a scam! Darla, Jeremy, and the entire team are a nightmare to work with. My husband and I rented our home through them and during every step we were met with cruelty and intimidation. After we terminated the agreement, we found out our tenant had moved into a completely dirty home. Turns out after paying Darla nearly $500 for a cleaning fee, they had pocketed the money and NOT cleaned the home.
5.0★Sep 2025
I can't believe that I waited so long to switch property managers. Darla is incredible, she IS ON IT. From the moment that I called, it was like a hurricane of her eagle eye inspection, getting all the vendors in to do what needed to be done, taking really great pictures, and putting the listing online. NEXT DAY....rented. I am so grateful to have RPH on my side, I sleep so much better.
5.0★May 2025
Darla Andrews team were very caring and attentive to all my calls and emails. Special thanks to Jen who gave me detailed information about renting my house with clarity and reliable data. Appreciate you!! Thank you for the stellar service!!
5.0★Feb 2025
I recently started my rental business with RPH, and Victoria and her team have guided me through every step of the process. Their clear instructions made it easy to follow, ensuring a smooth and stress-free experience. Communication has been effective, and within just a few days, I already have tenants moved in.
5.0★Feb 2025
I’m grateful a friend recommended this property management company when it came time to rent my home. Darla, Jennifer, and Kevin have been amazing to work with. From the very beginning Jennifer was knowledgeable, responsive, and gracious, and in addition to everything else she provided helpful recommendations to make my home a better living space for potential tenants.
Two weeks before new tenants were set to move in there was a huge speedbump. A major leak was recorded by the city water department. I contacted Darla, and she and Kevin immediately took to action. They were able to quickly org…
1.0★Dec 2024
Alert! Alert! Alert! Absolutely worst property management. Please don’t go with the reviews as we learned it in the hard way. They won’t help you if you have a bad tenancy.
We were one of the victims of precise property management lawsuit and fraud. At the same time Our tenants also stopped paying due to some other issues. We started searching for other PMs. Then we selected RPH from Darla Andrew’s office.
Initially they talked nicely as they will take care of everything and take the needed actions. They started communicating with the tenants. They also asked us to keep a $300 as maintenance r…
1.0★Nov 2024
I decided to work with Rent Portland Homes to rent out my property, but unfortunately, my experience was disappointing. While they did show the property to prospective tenants, their overall effort to rent it was minimal at best.
Despite having multiple showings, I felt the team lacked the initiative to actively market the property or follow up with leads effectively. There was little communication about what was being done to attract tenants, and when I did hear back, it often felt like they weren’t making the effort needed to secure a renter. I was left with the impression that once the sho…
1.0★Nov 2024
As a homeowner with Rent Portland Homes for the past three years, I expected professionalism and integrity, but my recent experience has been incredibly disappointing.
I asked about a referral bonus for recommending family and friends, and they assured me there was one—a $250 bonus plus 1% of the rental income. I trusted their word and referred two people to them. However, as soon as my referrals signed up, they completely backtracked, claiming they could no longer honor the referral because Darla "didn’t realize I wasn’t an agent." This was after multiple emails confirming the referral arran…
5.0★Oct 2024
RPH has been great so far! Hash did my home inspection today and he took great notes of all my concerns. Extremely responsive company!
5.0★Oct 2024
Hash was very professional, personable and thorough. A very good experience during the inspection, and great to know we are maintaining the house perfectly!
5.0★Oct 2024
Hash was very professional when doing the inspection. It was gratifying to find out that our house was the first one he had inspected that was in perfect shape!
5.0★Oct 2024
Hash came to my house was super polite, understanding, friendly, ask if I needed anything in regards to the house or if anything needed repaired made sure to address those made sure that I knew that he was writing those things down to have them attended to thorough. Just a great customer service experience, especially when you have people coming into your personal living space. If anybody’s coming in there, I would want to be someone that was friendly, dog, friendly, open, and focused as Hash was!
5.0★Oct 2024
Sam Tilley performed my inspection, he was considerate of my time, notified me of his coming arrival and listened and tood notes on all points discussed. He is welcome back to my home.
5.0★Sep 2024
I worked with Victoria to rent my condo and she is amazing, kind, compassionate and just an awesome human being. I am so grateful to have met her.
Highly recommend her passion for customer service.
Thank you so much,
Cece.
5.0★Sep 2024
Working with Jenniffer was a game-changer for me. She handled all the tasks with such efficiency, allowing me to focus on making important decisions. Jennifer’s attention to detail and thoroughness ensured that nothing fell through the cracks. I was particularly impressed by her ability to anticipate my needs and provide solutions before I even realized I needed them. Jenniffer is a true professional, someone I will continue to recommend, and a joy to work with!
5.0★Sep 2024
Had a routine inspection done by Hash and he was great. Super respectful, explained what he was doing and was very clear with his findings. Thanks for making that a smooth process!
5.0★Sep 2024
I was a little apprehensive about using a property management company to rent my home, but felt comfortable immediately working with Victoria Ham. Victoria was extremely professional, helpful and patient walking me through all of the requirements. I would recommend RPH to anyone in the Portland area and I would specifically ask for Victoria as she is a superstar.
5.0★Sep 2024
Our last inspection was great! Sam Tilley was thorough, quick and very helpful with addressing some of the things that needed to be documented and fixed!
5.0★Sep 2024
Great experience with Victoria Ham, Biz Development Mgr., who oversaw renting my Beaverton condo. From my 1st meeting with Victoria, I could tell she was professional, very knowledgeable, basically very "buttoned up", which I admire. Those skills allowed us to smoothly transition from trying to rent furnished, to getting a tenant for unfurnished. She was great to work with, accommodated a couple of special requests, and was always very good with communication. I did all of this in the middle of a son's wedding, quite a busy time; but we smoothly and successfully pulled it off; special thank…
5.0★Aug 2024
Hash was very friendly and helpful during the routine inspection of my house. He clearly communicated the date/time of his visit, and conducted his inspection thoroughly and efficiently.
5.0★Aug 2024
Hash did a very thorough job during the inspection and was very helpful with getting things fixed.
5.0★Aug 2024
Hash did a good job of documenting the condition of the house and checking that things were in good order.
5.0★Aug 2024
I’m so grateful to Jennifer Hess and her amazing team for making the process of leasing my condo so effortless. Jennifer was incredible! She was keeping me updated the entire way and was always there to answer my questions, even when I wasn’t sure what to ask. Her professionalism and dedication made all the difference. I couldn’t recommend her more highly. Thank you, Jennifer!!
5.0★Jul 2024
Hash Hashem was very professional, courteous and friendly during our inspection.
5.0★Jul 2024
Hash did a great job inspecting our house and was also very respectful overall!
5.0★Jul 2024
Hash Hashem was very professional and went above and beyond to keep me posted on our inspection! Really nice work team!
5.0★Jul 2024
Had a really good experience with Hash during a routine inspection of the property, he was great. He was so nice, thorough and efficient, and addressed the maintenance concerns I had.
5.0★Jul 2024
Hash, was courteous, professional and informative. Hash explained what he was inspecting as well as the overall purpose for his visit in detail.
5.0★Jul 2024
It’s been a pleasure working with Victoria and RPH team.
We moved out of Portland and had to rent our property. RPH team scheduled an in person meeting next day and they advised me on every aspect. Victoria helped us throughout the process until tenants moved in. The communication was quick and efficient which is important for me. They care for both owners and tenants. Highly recommend in Portland area!
5.0★Jun 2024
Very nice man, Sam was very professional and helpful.
5.0★Jun 2024
Hash did a great job, he found a water leak that I was unaware of, just enough to cause a problem. He also listened to my concerns.
Thank you so much.
5.0★Jun 2024
I have had the pleasure of working with Christin at RPH as my property manager for a condo in Portland for over a year now. Her exceptional quality of service has made a significant difference in managing my property from a distance. Christin is incredibly responsive and always approachable, consistently thinking from my perspective to ensure everything runs smoothly.
Being out of town, I rely heavily on Christin for all property management tasks, and she has never disappointed. Her pleasant personality makes every interaction enjoyable, and she truly goes above and beyond to address any conc…
5.0★May 2024
I was impressed with the courteous and professional inspection with regard to Sam when he inspected my home on 5/1/2024. When I greeted Sam at my door, the first thing he asked me is if he should take off his shoes? I responded no it's okay, then I believe he ask how am I doing? and that the inspection would only take about 10 -15 minutes of my time. Sam was polite and answered the few questions I had, so I would give Sam an A+ for his work ethics. Sincerely, Cynthia Aguilar
5.0★Apr 2024
Incredible customer service; great attention to detail. HONEST and upfront about everything, addressed every concern I had and put my mind at ease! Cannot recommend them enough! The accounting office is terrific!
5.0★Apr 2024
Darla's accounting office was very professional and patient with me and all my questions. The team was very cooperative and friendly from the get go and made this process so much easier. Definitely recommend!
5.0★Apr 2024
What an awesome company! The accounting office was so easy to work with. Walked me through everything amd the process so I understood what was going on. I always look forward to working with them. I know you won't be disappointed! Check them out.
5.0★Mar 2024
It is been fantastic working with Victoria and team from RPH - Darla Andrews office last couple of months. I highly appreciate the amazing support, prompt actions, and due diligence from Victoria that made this whole journey a seamless one for me as a first time property investor. I highly recommend Victoria and team at RPH- Darla Andrews office for great property management experience!
5.0★Mar 2024
RPH is great! Highly suggest letting them manage your property.
5.0★Feb 2024
Darla and her team at rent Portland homes are fantastic. If you have a property that needs to be rented and managed this is the team for you!
Great customer service quick response to all my properties needs. Darla and her team can be totally trusted!
5.0★Feb 2024
RPH has been managing my rental property for over a year now. Enrique and his team are great with communication for all maintenance related issues.
5.0★Jan 2024
As owners of five investment properties, we have had considerable experience with many property management companies. Rent Portland Homes (RPH) is our favorite. They have an excellent staff who are polite, well informed and easy to work with. Unlike some other Prop. Management companies, you don't have to face phone trees, long waits on the phone, and different staff working on your issue; instead the staff at RPH respond immediately, know what has happened previously and keep us well informed when maintenance issues occur. Their fees are among the lowest we have found and their service is the…
5.0★Jan 2024
Darla and her team are phenomenal. From meeting to posting our property all in the first day, we had a tenant signed on day 4!! Victoria Ham is leading our property, and she setting the bar high. Communication is stellar, looking out for our best interest, and really helped us in our scenario. Can’t thank you Darla and everyone at Rent Portland Homes, looking forward to this partnership.
5.0★Jan 2024
Our family home had a serious repair in need, and in a short period of time, not only was the repair properly completed, but I am impressed by experiencing such clear, kind, and professional support throughout this process with this property management team. I worked with Tina mostly. Tina I appreciate all you do!
5.0★Dec 2023
Darla and her team have been the best. I live out of state and I always know I have a team taking care of my investment. In addition I've always felt like Darla's office adds a ton of value for a very reasonable fee. Great business decision :D
1.0★Nov 2023
Save your time and look elsewhere - Darla and her team were nothing short of a complete nightmare to work with. They don't appear to value ANY sense of professional relationships or business ethics. They will promise a hassle-free management experience which couldn't be further from the truth. Her team lacks the soft communication skills necessary for this type of business and ceased our agreement based off complete misinformation - a true comical experience.
3.0★May 2026
Rented with RPH for 4 years. The house was filthy dirty on move in, and after 4 years Was charged heavily against security deposit for cleaning. we had the house cleaned extensively prior to move out but a normal amount of protected wear and tear (no major damages). Comparing move in and move out photos, we feel we left the home in better condition than when we took the keys. Renters should beware of this practice before renting with RPH.
5.0★May 2026
The maintenance team is great for the unit I’m renting in Sylvan Hills, especially Nick. Prompt response, good communication, excellent follow-through. Probably the best landlords I’ve ever had. Thanks RPH and Nick H.!
5.0★Apr 2026
Jennifer showed me a rental for lease yesterday. She was very professional, kind, and made sure I had all the information I need to decide if I should rent the unit. She was immensely helpful. This rental company was fast to respond to my query and it was easy to communicate through text and phone. Good experience.
1.0★Mar 2026
Renters beware: Read your lease before signing! They require professional carpet cleaning on move out, and can charge you for another carpet cleaning. They expect professional level cleaning and will charge you for it, no matter the state upon move in. They have high class standards with mid tier offerings, all while passing the cost of doing business onto the tenants.
On move in there were multiple paint and furniture stains, items left behind, stains on the blinds and not professionally clean.
During our tenancy, we dealt with delayed maintenance requests unless we reached out to the prope…
5.0★Mar 2026
I have found this property management company to be great, they haven’t dropped the ball once. They’re professional and Responsive, friendly, always get back to me quickly, and the house itself is beautiful and well-maintained, I even got to meet the owner today, she’s a lovely person. The rental process was easy and I love being able to do things online. The application fee was lower than other places I’ve applied. I haven’t been here even a month yet so time will tell but so far I’m very impressed!
5.0★Mar 2026
I had the pleasure of working with Jennifer & she was extremely welcoming, made me feel comfortable & very responsive to all my questions about the property. She’s kept me updated as needed which is very helpful because moving isn’t always an easy transition. Highly recommend working with Jennifer.
1.0★Feb 2026
I appreciate that you replied (owner), but your response only reinforces the concerns I raised. Professionalism and clear communication are essential in property management, and unfortunately, my experience with your team fell far short. I hope future interactions with tenants are handled with the respect they deserve. Like I said I spoke to Jennifer , Valeria , Eunice all poor communication. I did ask about the unit again being that I never heard back and it’s was still being posted online. Thanks
5.0★Feb 2026
Angela was very helpful and I am grateful for the fast service and friendly communication. The repairs to the faucets were quick and work great.
Thank you
1.0★Sep 2025
This rental company lied about when they were viewing one of their houses and screwed me and my roommates over. They told my roommates and I that they weren’t scheduling tours for a property until 10/3, we scheduled for 10/4 on 8/25 so over a month in advance, and we didn’t pursue other housing options because we were waiting and so excited to tour this place. We were recently informed that the house has already been rented even though the company told us they weren’t showing it for several more days. This is very upsetting to all 3 of us. We recommend choosing another rental company that does…
5.0★Aug 2025
⭐️⭐️⭐️⭐️⭐️
I’ve seen some reviews mentioning delays or lack of response, but that hasn’t been my experience at all and ive been with them for 4 years now. From the beginning, the team has been kind, responsive, and willing to work with me when I’ve needed help. Anytime I’ve had a maintenance issue or question, they’ve been easy to reach and quick to follow up. I really appreciate how they've all treated me with respect and take the time to listen. Just wanted to share that not every experience is the same and mine has been very positive.
1.0★May 2025
Extremely Poor Maintenance & Communication:
Our recent experience at Rent Portland Homes Darla Andrew's Office has been so frustrating that I feel compelled to warn prospective residents.
If you value timely maintenance, clear communication, or simply working appliances, think twice before moving in to the properties that the Rent Portland Homes Darla Andrew's Office manages.
Why?
It has now been over a week without a dryer or washer, and the laundry is piling up. What’s worse than a broken appliance? A management team that hides behind a 31-day legal window instead of showing basic courte…
1.0★May 2025
Our recent experience at Rent Portland Homes Darla Andrew's Office has been so poor. It has now been over a week that we do not have a working dryer or washer and the management team simply tells you that they have 31 days to remedy the issue!
5.0★Apr 2025
Jenniffer has been so kind and helped my partner and I find a place to live. We are from out-of-state and she has been so accommodating. She even gave us a virtual tour of a place! We are thankful. Thank you Jenniffer!
1.0★Dec 2024
I would not recommend renting with this company,
They use your deposit for items that the rental company is supposed to be covering like wear and tear. Very unprofessional to work with.
1.0★Nov 2024
We rented a house for our daughter from Rent Portland Homes, Darla Andrews office from October 2023-October 2024. When she initially moved in we asked if someone was going to come clean, patch holes and touch up paint. We were told it was already cleaned and no one would be coming to do anything else. During the year she had horrible ant issue. Again ,we were left to handle it on our own. When moving out we hired a professional carpet cleaner and 2 professional house cleaners and left the house in much better condition then when she moved in. We patched all nail holes and touch up painte…
5.0★Oct 2024
Hash came by for a routine inspection. He was very polite and speedy. I had recently received a large heavy package and he offered to help me relocate it. It wasn’t necessary, but the offer to assist made a great impression.
5.0★Oct 2024
Quick, thorough, & friendly inspection with Hash!
5.0★Sep 2024
Fell in love with the place when I first saw it and wish it was a 3 bedroom :/ Jenniffer is an amazing person helping us out loved everything about her. She does a fantastic job!!
5.0★Sep 2024
Thank you Jenniffer! You have been very helpful and informative. I love touring homes with you!
5.0★Sep 2024
Thank you Hash, much appreciated
5.0★Sep 2024
Hash was very polite and took our repair requests very seriously. I'm glad he came early so I didn't have to wait all day.
5.0★Sep 2024
Great service at Rent Portland Homes, especially with the help of superstar Eunice. She was very responsive and kind, she made renting a home a breeze. I’d definitely recommend!
4.0★Sep 2024
I set up a showing and signed the lease the next day. The team works fast and is very responsive. Jenniffer was so kind and attentive.
5.0★Sep 2024
Really enjoying our experience so far the first couple months while renting. Great people, and very friendly service! Thank you Darla and also Hash you are all very kind and helpful.
5.0★Sep 2024
Sam Tilley did our annual inspection on 9/12/24. He was very mindful, respectful, communicative and documented things thoroughly. I am grateful for his attention to detail as he was the only person in the past 4 years to walk through for the annual inspection and point out things that actually needed to be addressed that hadn’t been previously documented, so we can get things corrected that need to be. Now we wait for his recommendations to be addressed. Thank you Sam!
5.0★Sep 2024
Home inpsection done by Sam Tilley RPH was a positive experience. Very polite and helpful. Made sure there were no issues needing attention and offered support if we needed any help in future. Quick but thorough. Thank you!
5.0★Sep 2024
Nice place. Feeling like a home. Jenniffer support was awesome by not only showing the place but also making the efforts to answer all of our questions immediately and providing different options to our concerns.
5.0★Sep 2024
Jenniffer was extremely personable when showing me our now, newly rented home! She had prompt answers to all my questions and worked with us flexibly to fit our schedule and needs. She is a big reason why we chose to sign a lease with Rent Portland Homes.
1.0★Aug 2024
Their lease violation policy is ridiculous, draconian, and cruel. They refused to reschedule a follow-up inspection for a lease violation. Work schedules and an elderly roommate's bad back made it difficult to remedy the violation within their two week timeframe, although we think we were able to complete some of the actions they said we needed to complete. Said elderly roommate is now in pain and discomfort. I hope Management considers relaxing their policies.
I would not recommend any prospective renter to rent a house from this company. In fact, my recommendation would be to stay far, far …
5.0★Aug 2024
My apartment building was recently sold and RPH property management took over. I was pleasantly surprised to see Dylan Cox just a week or so after taking over, reach out to us to schedule an inspection to see what we needed as far as Maintenace or repairs. He did a great job going through my apartment and noting repairs, all minor.
looking forward to working with Dylan.
5.0★Aug 2024
This is a very quiet place, with an incredible view in my yard, and everything I need to be with family and friends, to be able to share the love of God with the neighbors. Thank you for making this home a special place.
Hash Hashem RPH Inspection Department, is incredible person.
5.0★Aug 2024
Hash did a great job taking pictures and being thorough doing a walkthrough of the condo, making sure he didn’t miss anything during our inspection. 5 stars. He is very kind. Next inspection send him. ^_^
5.0★Aug 2024
Sam Tilley performed our 3 month home inspection today as required by our lease. He was very thorough, communicated expectations, and listened to our concerns, which he promised to address with the owner. He was professional and above reproach. He is an asset to Rent Portland Homes Darla Andrew’s Office.
5.0★Aug 2024
From start to finish, clear and friendly communication with scheduling a showing all the way through signing the lease. Shoutout to Eunice in the office for her expedited responses, both detailed and concise.
As for the showing itself, the star of the show was Jenniffer. I’m not sure how to say this so let me try an analogy. Amongst a sea of rubble, she’s a gem. … Aka we’ve seen a few places over the past year and, I get it, the job is to unlock the door. But the lack of attentiveness, property knowledge, or general CARE has been blaring.
Jenniffer had all those qualities, plus an actual per…
5.0★Aug 2024
Hash did a great job with an inspection. Totally easy and not as big of a deal as I was fearing. Nice guy and was in and out in a timely manner while still being diligent. Answered my maintenance questions too!
5.0★Jul 2024
Progressional inspector, kindly , friendly, and he’s doing good job. His name is Hash.
5.0★Jul 2024
This review is for Hash Hashem, who conducted the inspection of our rental.
Hash was efficient, courteous, friendly, respectful, and an over all pleasure to have in our home. Rent Portland Homes is fortunate to have someone like Hash on their team.
5.0★Jul 2024
We have had a fantastic experience with Rent Portland Homes Darla Andrew’s Office. The management team are friendly, easy to work with and always attentive to our needs. They consistently take excellent care of us and the property. thank you. Highly recommended!
5.0★Jul 2024
Sam Tilley is courteous, punctual, and helpful. He was kind enough to work with my schedule. Glad to be a tenant with Rent Portland Homes.
5.0★Jul 2024
Have been a tenant for over a year now, recently we had a home inspection done and the inspector was super friendly and very quick. Great experience overall, the inspector that came out was Hash. I Highly recommended him!
2.0★Jul 2024
I had deleted my review because I do not want to have any association with this company, but I've received advice to resubmit it:
Rented a house from Rent Portland Homes Darla Andrew's Office from May 2023 - May 2024 in Aloha. The home and the area is nice. The neighbors were great.
Rent Portland Homes is a great incentive to buy.
Prior to move out, I called to schedule a walk through and was informed by their staff that they do not perform a move out walk through. My lease contract states that I need to call to schedule a move out walk through. Prior to move out, I patched 20+ drywall anch…
5.0★Jul 2024
We had a great experience working with Jennifer in our rental search. She was knowledgeable, welcoming, and transparent — so refreshing and reassuring when looking for a new place to call home!
5.0★Jul 2024
Hash was super friendly and chill when doing a routine inspection
5.0★Jun 2024
Jennifer was a really friendly lady and helped us a lot to know more about the home renting system. Thank you so much, we really felt so warm here.
5.0★Jun 2024
Jennifer was such a delight! Extremely helpful, kind, and bubbly. She answered all my questions during our rental walk through.
5.0★Jun 2024
Great House!
Jenniffer was very accommodating with our schedule and appreciated her interest in the home and in our wants & needs.
Overall great experience.
-Derek
5.0★Jun 2024
As a tenant, I couldn’t be happier with the service this team offers. Thanks Sam Tilley for my recent inspection. Very courteous and respectful.
5.0★Jun 2024
The place was beautiful and Jenniffer was really helpful with answering our questions.
5.0★Jun 2024
I wanted to thank Jennifer for her wonderful service she provided. Found just what I needed.
1.0★Jun 2024
Highly recommend NOT renting any of their properties. They were always a nightmare to try to get ahold of, no one is ever on the same page, maintenance requests take forever, they will take 90% of your deposit for basic tenant turnover work, and the list goes on! For example, they charged us $400 bucks for “landscaping” when in reality the yard was completely dirt upon moving in. Good luck!
5.0★Jun 2024
My experience with RPH and, specifically, with Victoria as the property manager was excellent as a new renter. My family and I completed a cross country move to the area and we were able to very easily arrange for virtual tours, obtain a lease, and get all relevant details to the move with no issues. After move in, we noticed a few issues with the home which required minor cosmetic touch ups and patching repairs and troubleshooted our heating. Victoria was instrumental in making these changes for us, coordinating with the owner, and was exceptionally communicative and prompt. I would absolutel…
5.0★Jun 2024
Jennifer was amazing! Friendly, funny, and let us explore the house in a way that allowed us to really imagine living there and getting comfortable in our new rental.
5.0★Jun 2024
My husband and I had a wonderful experience with Jenniffer from Rent Portland Homes. We are from the Midwest and not familiar with the Portland area at all. Jenniffer went out of her way to make us feel welcome and valued. She showed us two homes virtually and took the time to tell us about the different areas in and around Portland. The renting market in Portland is very competitive, but Jenniffer made it extremely manageable. She is very efficient and professional. We would like to also add that working with Eunice over the phone regarding forms and paperwork was great. She was extremely hel…
1.0★Jun 2024
BEWARE! These people will make you regret dealing with them. This experience only proved to not rent and gave us the push to buy our own home.
Honestly I believe the owner of my unit at the Quintet (6625 W Burnside Rd) is to blame mostly but RPH chose to work with him and both are an issue. Ongoing issues whether it's the the unit or the complex it's in. First move in unit had bad electrical outlets all around so dealt with that myself. (Apparently no one ever noticed prior to move in) Vehicle was stolen and my partners broken into (not counting the countless other vehicle thefts and vandalis…
5.0★May 2024
We have had a fantastic experience with this team, getting us in and through the harrowing tenant application/touring/signing process. Of particular note, Jenniffer was a fabulous tour guide and helped us connect the dots from our requests to the property owners, as was Kristina, Eunice and Tanisha. Thanks team!
1.0★May 2024
RPH Darla Andrews Office asks you to urgently sign the lease with only 24 hours to decide, and then once you pay them a deposit, first months rent, and a move-in fee, they make it almost impossible to get your move-in information, keys, move-in date, they don't even coordinate with the building for your move in date, they leave you to work through the process of trying to find someone to help and then they help when you bother them enough.
The virtual tour of the apartment was also deceptive, as we found very obvious mold/mildew on the ceiling of the bathroom but this was somehow missed in th…
5.0★May 2024
I rent from RPH and have had great experiences with them. Sam Tilley did my apartment inspection and was super helpful and efficient.
5.0★May 2024
Jenniffer was fantastic and very professional. Also had so much information and listened to all of my questions and concerns.
5.0★May 2024
Sam was great! He checked that everything was running properly and even changed the batteries on the smoke detectors. It was a quick and easy inspection.
1.0★May 2024
1/24/25 edit: As i am recovering from surgery I had my partner put in a maintained request and even though I request about 3-5 times to not be contacted or have my number given to repair folks since I'm trying to sleep, on medication, etc. and I am STILL being contacted. I am still being woken up and bothered when I have 0 awareness of the the world right now, let alike what's happening with my dishwasher. I truly hope I find a different rental this time around. How this company has 4.6 stars will never cease to amaze me.
Working with these people is near impossible. Every member of staff I'v…
1.0★May 2024
The absolute worst rental company I have ever worked with. Had to fight and file a small claims lawsuit to get my deposit back. Check the Yelp reviews - plenty of other people with the same experience.
5.0★Apr 2024
We rented a home from RPH for 18 months and our experience was very good. The home was well maintained, when there were maintenance issues RPH were very responsive and took care of them quickly. There renter portal was helpful in answering questions and making payments.
5.0★Apr 2024
Dylan, who came to perform our inspection, was both very personable and professional - relaxed and easy to talk to from the start, but also immediately communicated his purpose was to make sure everything would be checked to guarantee our safety and that everything was in proper working order, and that this would be done annually. He was very open to answering any questions we might have, presented his timeline and checklist for completing the inspection, let us know where he would not be looking (for privacy), and was very respectful of our personal property as well as the home itself. You co…
5.0★Apr 2024
I just had a little bit of a hiccup with an appliance installation technician where an additional part was needed which then required additional payment. Not only was the gal who answered the phone very kind and competent, but Darla herself ended up taking the call and spending quite a bit of time on the phone with me to ensure all the loose ends were tied up. This team has been quick to resolve any issues (all being very minor) that have arisen. They also did an inspection not long ago and immediately set appointments to fix a couple small things without us even making a request. We hope to c…
5.0★Mar 2024
Dylan was very professional and personable. The process was both efficient and friendly. My concerns were well received the end result I feel will be met! It was nice meeting with you. Thank you! 🌺
5.0★Mar 2024
We’ve had a great experience as tenants. They respond quickly and efficiently to our requests every time! Highly recommend
5.0★Mar 2024
Dylan the Inspector was very kind and respectful of all spaces. He made us feel comfortable in what sometimes can be uncomfortable; this was extremely mellow and warm. We’re happy to be working with this new company.
5.0★Mar 2024
Sam explained when he would arrive and what he needed to do. He was very polite
5.0★Mar 2024
My furnace quit working recently over a weekend and Darla made sure that the HVAC company ordered the part that was needed in time to have my heat working again in just 1 1/2 business days. I had been worried it could take a week or longer. Her team made sure I had space heaters and checked on me the next day to make sure everything was repaired successfully. It's good to know I can truly count on them when something goes wrong!
1.0★Feb 2024
Terrible terrible place to rent from! I rented from them for 2.5 years. Made that yard beautiful from day 1 (like I always do in all my rentals) got compliments from all my neighbors. Upon moving out in the dead of winter was charged a $700 “landscaping fee” for not raking the leaves or trimming the neighbors berry bushes climbing thru the fence. Did not even receive half my security deposit back. They charged me almost $300 for cleaning saying I didn’t clean. Total lie. I have NEVER had anyone keep any of my deposit. This blew my mind. When I asked them about the charges they were very rude …
5.0★Feb 2024
Darla Andrew's Office has been providing great service since I first started renting through them. The home was immaculate on move in day, which made things less stressful for my family and I.
They were very thorough with move in inspection! continued to impress me during their annual inspections. is highly recommend this management company to anyone looking for a great experience thank you again!
5.0★Feb 2024
Rent Portland Homes: Darla Andrew’s Office was very informative during our move out process. Jessy made this process seamless, which was huge during this hectic move. :) Thank you RPH and Jessy for the help!
5.0★Feb 2024
Rent Portland Homes is solid and has been very easy to work with. We got our inspection done by Nick Guzy who came into our home with respect and care and did a very thorough job.
5.0★Feb 2024
RPH has been great for us as renters, from Jenniffer showing us the listing, to Enrique handling maintenance requests and Nick being extremely courteous and helpful during our recent inspection. I'm super grateful to have such a great team to work with for all of our rental needs. Thank you all!
5.0★Feb 2024
Nick was very communicative and respectful of my time. He even gave my dog some love!
4.0★Jan 2024
Good communication fast responses and easy web to pay or request maintenance
5.0★Jan 2024
I chose Darla Andrews RPH after reading reviews online and seeing such positive reviews from both tenants and owners.
I have been a tenant for almost 2 years and have waited to write a review because I wanted to see a real track record.
They have been professional and responsive so far, and this terrible ice storm has really proved their commitment to their tenants and their owners.
When our power finally came back on but our furnace didn’t, they had someone come right away when I called. When that person couldn’t solve it, they immediately scheduled an HVAC company. I even got a follow up …
5.0★Jan 2024
As a tenant leasing from her property management firm, I strongly recommend Darla Andrews’ organization. She deeply cares about her clients and it shows in her work ethic. I have had the great pleasure of speaking with her. While her team is diligent and wonderful, there are times when they get swamped. Darla personally contacted my family and assured response within 24 hrs. She clearly strives to build and maintain good client relations. A big Thank you, Darla!
5.0★Jan 2024
Nick Guzy came to inspect our apartment and was very nice and professional. He had answers to all my questions and was great with my dog.
5.0★Dec 2023
I rented for over a year very great experience
5.0★Dec 2023
Staff is extremely friendly. When our heater went out and we put in a work order; Enrique quickly got a repair team scheduled to fix the issue and supplied space heaters until the issue was resolved.
5.0★Dec 2023
Our household recently had our first inspection and Nick did a great job. He was thorough and professional, but also personable and kind at the same time. He listened to our needs and his communication with keeping us updated has been excellent.
5.0★Nov 2023
We rented through Darla for 5years. We were always taken care of, even if that meant Darla herself called me. Thank you for a great experience.
5.0★Nov 2023
Jen was very helpful at finding a home that met my needs. I was moving from out of state, having that kind of personal care made the move so much easier.
Our home inspector was very resourceful and knowledgeable. I appreciate knowing that I’m renting a safe home for my family.
5.0★Nov 2023
Dylan did our home inspection and he gave us a heads up 20-30 minutes before arriving, accommodated our request to bump the inspection out by one hour, and informed us when he was finished. We appreciated his communication and timeliness in getting the inspection done. He was kind via text, and although we were not present during the inspection it seems that he was thorough and has processed maintenance requests to ensure the house is being cared for.
1.0★Nov 2023
Communication is an absolute zero with this company. Takes days to respond to maintenance request and nothing is ever fully fixed. Move out is\was a nightmare. House was professionally cleaned and I'm being told it was left dirty. It was absolutely not. This company will do anything to keep your deposit. This wasn't even the company I originally rented the home with. They were only brought in two years ago. I will be taking legal action if my deposit is withheld.
There's nothing I can do about stained, old toilets. How can this company claim to know anything about the condition of this proper…
5.0★Nov 2023
The staff is always so helpful and kind! Jasmine is patient and really takes the time to take care of the tenants!
5.0★Nov 2023
Rent Portland Homes will do virtual tours assisting in that stressful process of having to relocate for a job from another state.
The process from applying and knowing we had a home waiting for arrival, sure took away a ton of worry!
Thanks so much!
5.0★Nov 2023
Very nice community. Karen was awesome and really helped me. Highly recommend!!
5.0★Nov 2023
We rented a space with this company and had a great experience. The office staff is friendly and helpful and always there to answer questions. Particularly Karen. She was always available for us and helped us work through the specific needs that we had. Thanks so much! Great job!
2.0★Nov 2023
Mostly average rental agency. Sometimes quick to respond and resolve issues, other times weeks/months. Deducted a star for move out experience, communication on processes and policies could be greatly improved.
1.0★Oct 2023
TLDR; We were kicked out at the end of our 1-year lease.
About 9 months into our lease, we were offered to move-out immediately in exchange of a sub-par lump sum representing exactly the legal amount we were entitled to for a no-cause eviction after 12 months in the premises. We kindly refused. An hour later we received a no-cause eviction as soon as our leases would end.
The eviction notice relied on one of the legal loopholes allowing landlords to evict tenants for no reason with no burden of proof whatsoever.
I felt that we were treated like a commodity by Rent Portland Homes, a number o…
1.0★Oct 2023
If I could give less than 1 star, I would. The only thing they outperform at is getting more money out of you by "accidentally" overcharging, which you will have to chase them multiple times to fix.
5.0★Oct 2023
Dylan came to do our annual inspection and he was very pleasant and professional to deal with. Although it is a rental home and I know it's not ny house, it still feels intrusive so its nice to have someone that is very personable to deal with and make a tenant feel at ease.
5.0★Oct 2023
Dylan was so friendly, respectful and informative when he came through for a routine inspection of the house my partner and I are renting. He was thorough and took the time to make sure my needs were met, as a well as those of the homeowner.
5.0★Sep 2023
They have been really great to work with. Great communication, friendly people, and we are happy in our home!
5.0★Sep 2023
We were visited by Dylan Cox this morning for a scheduled inspection of the property we rent through Rent Portland Homes. Dylan provided advance notice before arriving, a clear explanation of the purpose and procedure of the inspection, answered our questions before proceeding, and debriefed us before leaving. The inspection process was thorough, professional, and not disruptive.