Utmost Property Management Reviews

Getting a conversation or a call back from them is very difficult. They are also very slow to respond to email questions. I have also asked the owner to call regarding my concerns. No call and it's been over a week and I am an owner.

We love working with Grace at Utmost - she is incredible and so responsive and creative and always has a wonderful and positive attitude. She consistently goes the extra mile, above and beyond. She is a huge asset to our air b and b endeavors and we value her so much!!!

Thank you Shelly & Joe. We have had an amazing experience with Utmost Property Management. Your team has been professional, responsive, and truly dedicated to making our rental process stress-free. They handle everything with great attention to detail. Excellent communication, responding quickly anytime we have a question or concern.

I rated Utmost 5stars for Shelley and Joe, they really go the extra mile for us. As a tenant for 7 years, they are the best team, take care of issues immediately, and easy to communicate with.

Hands down some of the cleanest properties you will have be in the condition of the home to the front and back yard looked amazing

The absolute worst! They care 0% for their tenants, I can only imagine what they are shoveling to owners! They refuse to call back after several messages (because they don't actually answer the phone EVER). They are MIA with any follow up. They simply "don't want to be bothered". I could write a novella on all the issues but they don't deserve any more of my attention. Consider yourself warned; tenants & owners alike! Run, don't walk away from these cretins. They are the utmost in horrible service & incompetence. Don't make the mistake I did. Now that I'm free of them & with an amazing proper…

Utmost Property Management has been incredible, they’ve worked diligently, communication has been incredible, and Shelly and Joe have been providing great service to address several maintenance requests. Both of these people have provide that they really care about their tenants, the property, communication, and aim to provide excellent service. You’re in good hands with Shelly and Joe! We couldn’t be happier.

Shelley (the owner) is trying to force an eviction after illegally charging a surcharge on the tenant portal. Shelley has sent people to take pictures through house windows, after she deliberately vandalized the property, and threatened the tenant resulting in two separate police reports. A protection order has been filed for the harassment. Anyone renting with Utmost property GET OUT NOW! 6/22/2024: Shelley has again lied about outstanding maintenance requests ignoring the two years of emails documenting proof and has again threatened to evict a tenant over her repeated breaches of Washingto…

We have been tenants with Utmost since 2018. The experience we've had has always been great. There are always curve balls (as is life), but I feel they do their best to meet them head on and address them with urgency and attention. Their maintenance team is always friendly and prompt. Dorene helped us recently and her care and attention to the issue was absolutely great. I would recommend them to anyone looking to rent! - Justin H

My family has lived in this property for over 17 yrs, We started out renting from a private landlord but then he turned it over to Utmost Property Management a; few years back. We’ve had a good experience with them, any maintenance orders were handled in a timely manner and had good communication. Would recommend them to anyone looking to lease one of their properties.

I'm grateful for the quick professional attention given to my maintenance request. Chris at Utmost Property Management was polite, knowledgeable and had the solution to address the issue.