YQC Properties LLC Reviews

If I could give them zero stars I would. I have been dealing with a tenet of theirs for months with disabled vehicle parked in the street impedding garbage service for a neighbor. They refuse to do anything even after providing city codes. Horrible customer service.

Swan is absolutely amazing. She is incredibly professional, very task oriented, and is such an amazing team player. I know when Swan is looking into any issue I may have it will get resolved quickly And efficiently. I am grateful to have Swan as part of the management team taking care of my properties.

I had a great experience applying for an apartment at YQC. Melissa Thomas was a delight to work with and extremely helpful throughout the process and so understanding with me and my anxiety about securing a new home for myself and my kitties.

⭐⭐⭐⭐⭐ Exceptional Property Management with Compassion and Integrity I cannot say enough wonderful things about YQC Properties and their outstanding team. From the very beginning, they went above and beyond to help my disabled daughter and our family during a very challenging time. A special thank you to Haylea C., who helped us through the leasing process with an incredible amount of compassion, patience, and understanding. She treated our family with kindness every step of the way and genuinely cared about making sure our daughter’s needs were met. It is rare to find someone who combines pr…

If I could give no stars I would. This has been the worst property mangement. Their communication is awful. They will charge you for everything and anything. We moved into an apartment in 2021 by them and moved out in 2025. When we moved in the carpet smelled so much like pee and was peeling up. We contacted them to come check it. A MONTH later they sent someone out. They pulled up the carpet and there was pee stains that were feet long. We had a small puppy that only weighed 7 pounds. If she peed it was a size of a quarter. They said that since we had a dog it was from us and our fault. We co…

So far they have been amazing! My credit was a wee bit out of shape so my deposit was high. In order to help me out they waved the pro rated rent for the few days I will use to move things. They have been awesome. I even missed my 24 hour window but they still helped me and we are so excited for our new place! I hope never to have to update this review because so far they are amazing.

My wife and I rented a home from YQC from across the country. The process was clear and easy. They were extremely responsive to our multiple phone calls, emails, and texts. When we moved in the home was exactly as advertised. We had a couple of small issues and again, their service was prompt and we are 100% satisfied with the results. Special shoutouts to Haylea and Kayla. They are both very professional and kind. We are very happy with our new home and we highly recommend YQC as your next management company.

Read these reviews carefully because quite honestly this operation is one of the most dishonest, mismanaged, and laziest I've encountered in many years of renting without any problems. They are unresponsive to repairs or issues. They once left our living room and kitchen floors torn up for over two months in the middle of winter. Then they paid for a lazy and cheap repair job that we documented for them and when moving out tried to make us pay for the "damage" they themselves caused. I could go on but you get the idea. Do not rent from this business.

Do NOT rent from here even if you are desperate!! 118 Ne Grace unit 25 had black mold in the water heater room, bathroom, and both bedrooms! The 2nd room floor floods! Flooded so bad it warped the closets. The windows in the kitchen leak when it rains! The bathtub is full of black mold and cracks! They will paint over the wall and call it good. Management is HORRIBLE! DO NOT MOVE HERE YOU WILL GET SICK FROM BLACK MOLD! The neighbors are nice though!!

Les agradezco en general a la compañía YQC Properties LLC por la confianza que me dieron, en especial a Haylea Chaney porque tuvo mucha pasiencia conmigo, porque eya no entiende el español y yo no entiendo el inglés y para rellenar los formatos conectamos muy bien, De igual manera en la oficina me atendieron de maravilla muy profecional y con mucha responsabilidad, las casas también están muy bonitas cómodas y en muy buena ubicación GRACIAS A TODO EL EQUIPO ( YQC PROPERTIES LLC.

YQC has been a great property management company. They handle all requests quickly, the people are friendly and helpful. They have been the only management company I’ve ever rented with that has actually been a positive experience

Truly they are wonderful. I was having issues being approved for a new home. They worked with me and helped me get approved for a beautiful home and my family and I are truly happy!

Haylea was absolutely wonderful to work with. From the minute I applied and requested to view the apartment, it was so seamless and stress less. I appreciate her and the property owners so much.

Estoy muy feliz me encanta YQC es una maravilla lo recomiendo es muy acogedor y la atención es muy buena. Muchas gracias YQC por la oportunidad de ser parte de esta hermosa familia bendiciones

Haylea has been so helpful, she helped me with everything from finding a place to moving in, make sure that everything is going smoothly and keep me updated with the process, highly recomemded

This is the absolute worst leasing company I have ever worked with. I lived in a apartment complex that was taken over by YQC after a while and it went down hill from there. During the 10 years I have lived here, I had to deal with homeless people in the area stealing from us, had one of the apartments be raided by swat, Had our roof leak EVERY year for over 5 years, damaging my electronics, had my wall connected to another apartment leak so bad they had to tear down the wall, and they left a gigantic construction protect left in my kitchen for months before repair, and this isn't even half of…

Swan was exceptionally receptive and helped to address some concerns I had for the property I am leasing. The maintenance crew is promptly responsive, and ready to take care of repairs.

YQC is awesome, working with Haylea was a blessing, helping me secure housing quickly and painlessly.

Haylea Chaney was an absolute dream to work with and put up with so much of our pestering. On top of that- fantastic little house to rent in amazing condition. Could not be happier right now.

Genny is such a pleasure to work with! First time renting with YQC. Everything has gone smoothly so far!

Usually prompt response to maintenance requests

If I could give them 0 stars or a negative review, I ABSOLUTELY would… first off let’s start by them using old photos on their website that are at very least from before the last tenants moved in. My girlfriend was a tenant in one of their dumps. The back porch was unusable due to the supporting beams and header board attaching it to the building, being rotted out. When you walk out on to the porch, it wobbles at least a few inches side to side. They were aware of the problem for over 6 months and avoided it every single time along with many other issues. The thermostat in the living room is…

I loved the service and my new place is peaceful and I love it! Thank you YQC and Haylea

This property management company was an absolute nightmare to work with. The apartment we moved into was in terrible condition—the carpets smelled strongly of dog and were badly worn. Despite reaching out multiple times to have them replaced, we never received a response. In the end, we were charged for the cleaning and replacing the carpets. This wasn’t an isolated issue—there were multiple problems in the unit that were ignored. When it came time to move out, they kept our security deposit and added extra fees and charges to fix the already existing problems in the unit. It feels like their…

Being a resident at YQC properties has been a wonderful experience. Kayla, the rest of the management team, as well as the maintenance team has made my day to day life and living experience more convenient due to their quick responses and follows ups to my inquiries.

We'be been lucky enough to have Swan Ricketts as our contact at YQC. Her kindness, understanding and efforts towards her tenants are extremely appreciated and her professionalism is truly outstanding. Thank you, Swan, for making our experience with YQC Properties such a positive one.

Just moved in about 2 weeks ago. So far, so good!

The support team and maintenance crew went above & beyond to make my experience a good one

3 years after I ended my lease and they didn't even send me my deposit back they send me a last notice before collection for 240$ to pay after I haven't heard from them since 2022 Don't recommend this company at all they are scam artists

Outstanding Service from Dorene – A True Lifesaver! We can’t thank Dorene R., the Maintenance Operations Manager, enough for her incredible support and dedication. On one of the hottest days of the year, our AC stopped working—just when we needed it most. The HVAC vendor couldn’t make it out to us for a couple of days. Dorene stepped in immediately, going above and beyond to troubleshoot the issue and ensure our family was taken care of. Her professionalism, patience, and genuine concern for our families comfort turned a stressful situation into a positive experience. She worked tirelessly t…

Haylea was extremely helpful throughout my move-in process. She was professional, responsive, and made everything easy and stress-free. I really appreciate her support and would highly recommend her to anyone.

I have rented places since I was 15 years old. I’m not sure what is going on but I haven’t lived here no more than a month and it has caused me hell. I’m already disabled with a lot small children. I try my best to upkeep everything. this company seems to violate your every right with no explanation whatsoever. I thought moving here would help me but when I say I regret it I completely wish I could go back and stayed where I was renting. The place was not cleaned so much damage. I believe that they do this to place blame on the new tenants because they want to keep your security deposit. The p…

Save yourself time and money and DO NOT go through this property management unless you wanna pay out the rear for a horrible apartment thats all concrete walls so in the winter it's nothing but cold the wall heaters are useless they have an ant infestation I've dealt with since I've moved in almost 4 months ago. No one will answer your calls related to any management. They take forever to get maintance out to your unit for any reason. I don't understand this part either. Who puts hardwood floor over concrete? They don't take the tour with you either so if you have questions might as well answe…

Everyone here has been super nice since our original lease, almost a year ago. I worked on the lease renewal with Swan, and she was fabulous and so on top of everything and helpful. I super appreciate it!

We have been renting through YQC for almost a year now and are looking forward to renewing with this company. Just today, we had an urgent issue come up where our garage door broke, trapping our only car inside. I put in a ticket, but in addition I was able to contact Dorene, the Maintenance Operations Manager. Dorene responded quickly and jumped in to help immediately, and within 30 minutes of her sending someone out, our car was freed! I really appreciate Dorene and the other maintenance folks we have been in contact with over the past year. They have made renting feel like home!

The property management team was always very responsive and worked to resolve any issues that came up as quickly as possible. Swan is amazing and everyone we worked with was always respectful and pleasant.

I wanted to take a moment to recognize Haylea at YQC Properties. I recently moved into a home and Haylea was my point of contact. Haylea was always attentive, professional and kind! She made this move seamless for my family, we are so happy with our new home. Thank you Haylea at YQC Properties for your around the clock support!!

YQC Properties has been a long shot better than anywhere else we've rented from! Management is prompt at answering queries, maintenance is prompt at addressing concerns AND they're exceedingly courteous and well-trained, and YQC offers a split-rent payment plan for qualified renters. Split-rent is where you pay half of rent on the 1st, and half on the 15th. It's a GODSEND. Our portfolio manager, Swan, is a gem. She's quick and she's smart. Honestly, if you're questioning if you should rent from them, go for it! Just make SURE to go over your unit with a fine tooth comb and notate everything, e…

Haylea with YQC has made moving across the country a breeze. Answered all of my questions and worked with me on signing docs online. Over all I highly recommend this property management group. Online pictures are very accurate, neighborhood is super quiet and adorable.

Worked with kayla.. let's not forget Swan, super understanding outstanding customer service.. also our maintenance man super amazing. Highly recommend this agency been here since March my unit has never had one issue. The understanding from everyone is amazing 👏 🤩 10 out 10 for sure. They have several properties all are amazing 👏. They fast response times. Love them please everyone check them out.

I had a great experience getting into my rental thanks to Haylea with YQC. She was professional and communicative and responded promptly when I had any questions throughout the process. I would definitely recommend!

I had an exceptional experience with YCQ Property LED, and I can’t thank Haylea enough for her outstanding service! From the moment I inquired about leasing an apartment, Haylea went above and beyond to assist me throughout the entire process. Her professionalism, attention to detail, and prompt communication made everything so much easier. She was incredibly knowledgeable and took the time to understand my needs, ensuring I found the perfect apartment. Whether it was answering my questions or guiding me through the paperwork, she handled everything with patience and efficiency. If you’re look…

Haylea in the leasing office has been extremely helpful and kind through finding the best property for me in the application process! Thank you!

If you're a smoker and like to smoke indoors, this is the management company for you. Smoke all you want. They will do squat about it. Just don't burn the place down. Make sure you're timely with rent and they will leave you alone. If you don't want charged extra to pay rent you'll need to mail your rent or take in personally. no cash please. Online portal was super handy for paying rent until they started charging $10 just to use it. Don't expect maintenance requests to get done in a timely manner and you'll be fine. If they can't raise rent how much they want to they'll start canceling extra…

Needed to find an apartment quickly because of getting denied elsewhere, and Haylea was prompt and extremely helpful. She told me exactly what I needed to do in order to get approved, even after getting denied initially. She was able to help meet my needs in my apartment search, and now I have a wonderful new apartment.

I found my dream home and YQC staff have been amazing. Haylea is extremely friendly and professional. The maintenance staff is amazing as well that responded right away. Best Property management company I have ever been with.

Shorty story - Look for other rentals not run by YQC. Longer story - We lived in a YQC rental house for 3 years in a newer development area in Windust Meadows in Camas. It was great as long as we were quiet and didn't need anything. Slow response times with maintenance (even with active water leaks) with low quality communication. For context, we (wife and I) kept the place in great condition, we're vacuum, clean the bathrooms, etc. once a week people and they still tried to keep almost all of a $2000+ deposit. We're not perfect, I'll admit, but for cleaning alone, which they make you pay, wa…

Used drop box. Iffy to use but finally got the envelope to go in!

I rented an apartment from YQC properties for 2 years. Maintenance requests were handled quickly, though I did have a couple of minor gripes with the "solutions" to my problems on one or two of their visits. That would normally be a dropped star, but despite my move-out being a bit on the hasty side (didn't have time to perfectly clean everything), the cleaning service cost out of my original deposit was actually very reasonable. In this day and age with the plethora of low quality, manipulative management companies out there, it's nice getting an honest display of service costs from this on…

This agency is an ok place to rent from, aside from slow response times and having to jump through hoops to get anything done. But as soon as you leave expect terrible treatment. They WILL take all of your deposit, and they will charge you more. They will also stop communication and then threaten you months later. We lived at one of their properties for three years and paid something like 2500 dollars in deposits. They still wanted more. They couldn't even provide an itemized list of the charges.

I’ve been renting an apartment through YQC properties for about a month now. The entire process with them has been absolute hell. There has been minimal/poor communication, our apartment wasn’t clean upon move in, despite discussing the status of it when I initially toured it and being told it would be handled immediately. We have assigned parking spots, but you can’t see the numbers on the spots and I’ve reached out several times, nothing through messages and voicemails, and no one answers, so I can’t actually utilize a parking spot without fear I’m parking in the wrong spot. I am very upset …

I rented a home with YQC from 2018-2020. At first, it was great because they were very hands-off landlords. If you needed something fixed, they were quick to send someone out. Unfortunately, the people they sent out would put a bandaid on the issue and leave. There was a giant crack in the lower floor ceiling the entire time we were there as an example. It wasn't until the height of the pandemic in 2020 that we ran into issues. The homeowners decided to sell the unit we were in (and under contract through the fall) and YQC asked us to allow visitors to view the home, and we needed to find a ne…

Erin @ YQC properties worked hard at getting me in my new townhouse. She was always professional, timely, respectful, and kind. I’m so happy with my new home and wouldn’t be here without the good works of YQC!