Elmington Property Management Reviews

This apartment property has been the best one I've lived in as far as management responsiveness and maintenance go. Whenever I submit a request, the team is incredibly prompt and gets things resolved right away. Ms. Jada is always pleasant, professional, and expeditious. Anthony wastes no time handling my family's maintenance requests; he is incredibly professional and dependable.

Highland East: I’ve been through hell and back with this complex. The maintenance worker basically admitted that the AC in my unit was not working before I even signed the lease. The same day I moved in, the AC literally was not working. I honestly should have never been assigned that unit in the first place. I could understand if the AC stopped working after I moved in, but that was never the case. His solution was to put a huge portable AC unit in my bedroom with a hose taped out of the window. I did not sign up to pay expensive rent just to have a loud, bulky portable AC unit taking up spa…

Terrible place to live. Communication sucks. They don't care. They just patch up problems. They play with people money I've been off the property since the end of February and theyve yet to return my security deposit. Nothing but the run around . I would never advise anyone to live there .

I lived in a property that was owned by you in August of 2025, within a few months of me moving out, you no longer own that rental property. I have been trying to get in contact with anyone to get my deposit back. It's been over 6 months. Please reach out to me.

I wasn't a resident just a family member of a resident I had to say something to this hard working lady ,she was dumping trash with a smile on her face.the property has never looked so good.

Unprofessional. Please make sure to do your research before you rent any property connected to this company. The property I lived in that is managed by this company was okay but management was a nightmare we had new management every week and nothing was constant. My management would beat around the bush saying no they couldn’t do anything because of “upper management” and when I would try to contact I would hear crickets. I have never once received an email back or call back. I lived there for 12 months and moved back to my home town. My whole experience living in Nashville was ruined by this …

It's a great place to live... the only downfall I have come across so far is the dumpster area is very small.. and some of the tenants don't believe that they have to obey by their rules. For example, people are parking between the handicapped stalls.Where people like myself?Can I get into our vehicles.. people pulling up into a walkway area that has gas manes.They've already been hit multiple times. But other than that, it's the best place in the world...

I recently had work done at my apartment. The maintenance team did a excellent job! The were very professional and dud the job in a timely manner. Kudos to Kip, Devon and Quin.

Recently i had a problem with my water heater not staying warm. The same day of putting in a service request Devon, Kip, and Quin found and resolved the issue. We are so thankful for the hard work they did and continue to do our apartment has never been better!

I just found out that Elmington Properties Management owns Southcrest Reserve Brentwood Tn. A couple of days ago, I left a review regarding the mold and water coming from the elevator in building 1016, in my girlfriend's apartment. I saw a review about their storage unit that had a water leak and mold. Just today, I found that my review on Southcrest Reserve was read and they took action, but this negligence has gone too far. They know about the issue and they only painted over it. Not only that, they painted so badly that you can still see the mold! Wow.

Please save yourself the trouble of moving into an Elmington property. One of the most unprofessional, unreliable, and cheaply made apartment complex’s all through the Nashville and surrounding areas. Their actual properties are just as terrible as the property group themselves. Truly could pass as being scammers at this point with how much their charge for their apartments and how cheaply they at made.

I have been trying to reach out to corporate to discuss an issue at one of their newest Arizona locations regarding the facility not being able to generate my lease after being approved 10 days ago. I had the electric turned on and was planning to move in later that day when I was informed that their was some issue with their system and that they couldn't generate my lease and that maybe by the end of the day ( which was a Friday. Oct 10th) that it would be fixed; if not, I would have to wait until Monday ( Oct 13th ) The 13th of October has come and gone. Today is Monday October 20th, and I a…

I have been trying to get in contact with this company for a little while now. The new management has overstepped I lost my job because four times they have said that they were coming into my apartment and they never show up on the day they're supposed to I'm going to include a photo of the letter that they sent and I was home that day I just started a new job and asking for 4 days for them to come into my apartment because I have a ESP emotional support animal and someone has to be here and then not showing up and then showing up the next day to take pictures of my cluttered closet. The offic…

I just Wana know how a manager can abuse there power and you fear for your life and they keep denying your transfer with VAWA even though you brought all your paperwork. They come in the units without permission in fix and cover up stuff my little girl had a bullet that came from the top floor and the people still there I'm trying to leave the apartments and they want let me I have gave 30days 60days 90days and all my stuff is paid up I'm being harassed by the manager. Then when you catch them in a lie the assistant manager and the head manager have side conversation. Very unprofessional. May …

I have made multiple attempts to contact your corporate office regarding a very urgent matter. Your voicemail states that calls will be returned within two business days; however, it has now been 17 days, and I have yet to receive a response. The issue remains unresolved, and the lack of communication is extremely concerning. I kindly request an immediate follow-up to address this matter without further delay.

This company is horrible they don’t abide by HUD policies and they don’t care about their properties or their residents! They have nasty and distasteful attitudes towards their residents and are not accountable or accommodating for the residents issues and let’s not talk about maintenance requests!!! Been in a property for two years and have a list of things that needed to be fixed and still hasn’t been fixed and I have photos and emails of the maintenance requests still have not been completed

Discrimination!! Retaliation!! Violation of tenant rights!! I have been ILLEGALLY released from my lease after making complaints of safety, health and hazardous conditions at Ridge Road Flats in Tallahassee Florida. My complaints of MOLD, WATER DAMAGE, BURST IRRIGATION PIPES in close proximity of Transformer and AC Compressor System, which occurred directly at my unit, presented an IMMEDIATE emergency. I reported to maintenance and property management but they only turned off the pipes. I was diagnosed with an upper respiratory infection after experiencing severe chest pain, dizziness, headach…

I have left countless voicemails and sent emails due to the issues I’ve been dealing with and have yet to get a response. Now it’s making sense why management at my complex are the way they are.

Please DO NOT be fooled by the beautiful pictures of this property. I’ve been here two months and it’s been nothing but a LIVING NIGHTMARE! I moved here after loosing all of my personal belongings and some of my health to black mold. I paid my deposit and was told I could move in on 6/22/25. Well on 6/20/26 I got a text stating “due to a miscommunication, your unit will not be ready until 7/7/25.” At that point I had already told my current landlord I would be out on the 23rd. I also already paid my deposit at Factory 101 (which is non refundable) so it’s not like I could afford to go find a d…

On the morning of August 26, 2025, I discovered that my vehicle had been broken into while parked in the garage at Hillside Flats Apartments, located at 500 Hillside Ct. When I entered the garage, I noticed my back driver’s side window had been shattered. Upon unlocking my vehicle, I saw that the steering column had been completely destroyed. The apartment complex advertises having a secure garage with key fob–only access and an on-site security guard. However, the garage gates are often left open, allowing unrestricted access to anyone. Management has been unresponsive and unwilling to addre…

Update! We trying to reach your lawyer, the phone provided by then is a "collection company" this is not professional to resolve this issue, anyway this is the link of the video showing the negligence and water leak and moisture, video NAME : - Water leaking between the walls on the elevator, storage units, including mine inside - Update! We visited your office yesterday at 1030 16th Ave S #430, Nashville, TN 37212, based on Google review response. During our visit, we were informed that an appointment is required to speak with the person responsible for the Southcrest Reserve complex locat…

Elmington property in Lexington Ky The Callaway has become an over priced ses pool. Maintenance request take forever. Ceilings and walls have cracks in them let's not mention how nasty it has become. Trash and cigarette butts everywhere, breezeways cracked and in need of repair. There's no order whatsoever. Lease says no grills on patios but drive through and see everyone grilling on the weekend. Groups gather in the parking lots blaring music download it rattles the windows. This goes on all night long every day . Squatters in vacant apartments the list goes on. It's definitely not worth what…

You answer by saying to call Ellington property Management. Maybe you missed the main part of my review. I have called called so many times and left messages everywhere and Nobody calls me back. Never anyone here to answer the phone. Even if you call the emegency line no one calls back. I have had to spend money out of my own pocket to take care of emergecy issues because nobody answers. If you leave a message nobody ever returns the call. We have had 4 managers in less than 2 years. The last one we had was really good. She helped us with getting things done. They fired her because they s…

No one ever answers the phones

They don’t pay their bills so don’t provide them with any type of service.

I currently live at the flats on fifth and the management team here cannot get their stuff together. None of the buildings are secure as promised, the pool is NEVER open because they don't want to pay the maintenence man what he deserves to do it. We don't have access to gym or mailroom as promised. They don't even pay the water company they wouldn't pick up our trash for over a week it was so unsanitary. They also can't get their books right telling people they owe rent when they don't. I have receipts for every single month. So go ahead take me to court make yourself look stupid. And the …

They took over a ton of Indiana properties at one time and you can tell they don't care about the quality of their management. It's been a nightmare trying to contact anyone.

This is horrible I live in Archdale flats in Charlotte 60 something units no AC since March we keep being told no maintained but paying rent monthly being treated to get kicked out if we don’t pay rent I been emailing and calling the office and get nothing in return it’s been in the 90s for two months now I have 3 kids and Inhad a kidney transplant a year ago and my medication are now starting to g to dissolve this is a medical emergency my next stop is the news station I been asked for a 3 bedroom before renewing my lease and still won’t give me one I’m stuck in this unit the pool never ope…

Hello! I have read all these complaints about Elmington property and its sad to say that all their property are run by poor management they are rude and don"t have a care in the world about their tenants nor their living conditions because they don"t have to live in this filth our trash chute hasn't worked in month we got to take our trash out back and i feel that is unfair to the ones that not able to go downstairs and the condition that we living in is so unfair just because it's a low income property doesn't mean we have to be treated like were nothing we have bed bugs in our hallways some …

When are you going to address the leak and toxic mold epidemic at The Heights at 8721? Your tenant's health and property are being destroyed while you line your pockets and ignore their outcries. But that's all about to be exposed on a massive platform.

I have reached out to the corporate office about repairs and no response. I have reached out to property management and they have yet to fix anything. I have been out of air conditioning FOR WEEKS and keeps getting lied to. Apparently if you’re not on section 8 they don’t care about fixing anything. I am on meds and cannot be in this severe heat. I have taken the next steps. They keep lying. And I’m over it !!!

If I could leave 0 stars, I would. It's been over 3 months since I have moved out of one their properties (Meridian Park Apartments). I received confirmation I would be getting my security deposit back along with unnecessary charges. The leasing managers have not replied to any of my emails or calls. This was the worst living experience. It was poorly built - water damage along my windows. Zero care for safety for the residents. Every weekend was a car break in, someone had their apartment broken into, homeless people all over the property. I am a young woman living alone, I had 2 homeless men…

Absolutely horrible management. This is by far the worst experience I’ve ever had with a landlord. Elmington Property Management is completely unprofessional, unresponsive, and shady. They impose unauthorized charges that are NOT in the lease agreement and refuse to address serious concerns when confronted. Communication is nonexistent, and the staff on-site—especially Nicole and Kristine—either ignore you or give you the runaround. I’ve had to escalate my complaints to the BBB because they simply don’t care about tenants’ rights or well-being. If you value your sanity, do not move anywhere th…

Only because I can’t leave no stars. The property manager is a joke and so is this company. Run far away from any of them. They make their own rules and don’t fix anything!

I’m writing this review for Alyssa Rogers—she’s been super helpful with my rental needs. She always communicated clearly and followed up quickly, which really made the whole process smoother and built a lot of trust.

This property management company is horrible. Leslie J. is no help. She called me regarding my issues with Porchlight East Hill and just kept making excuses for the property instead of helping me. Spoke to her on Wednesday and she said she would call me back before noon on Thursday and it’s now Monday and I have not heard from her. We reported a leak and water damage 11/2/2024 - less than a month after moving into our new place and still have not had anyone come fix it. The handyman Alan (no fault to him) told my fiancé that the contractor said to “just put a rug down to soak up the water.” No…

I use to live at 2020 bates pk apt 702 cleveland tn I move out on 03/08/25 returns key on 03/10/25 I have made several attempts about my deposit email I send a certified letter still no respond and my apartment has been rented but I get charge for rent until 03/19/25 but I was long gone help me to understand why yall ask for deposit but still want returns the deposit back to a tenant who really took good care of the apartment while I was a tenant I did speak to the property manager last month still have yet to get a phone call or email or anything else this is so sad it depre…

I am updating my review after living at The Hilson for five months, and unfortunately, I regret my decision to move here. I would not recommend this property to others. The new office staff, particularly Christy, the assistant property manager, and the property manager Jose, have proven to be difficult to work with. They demonstrate a lack of customer service skills and problem-solving abilities. I suggest that they further educate themselves on Tennessee housing laws. Elimington, as a property management company, should strive to improve its hiring process and ensure that its employees are be…

Alyssa Rogers thank you for assisting me with my little concerns and rental questions fast and effective an made it efficient for me.

It has been two months and I’m waiting for money that they owe me. I’ve called every week for that time with no response. May have to take legal action. Think twice before doing anything with this poorly managed company.

I live at Ivy Point Cinco Ranch Katy, Texas. I’m on the first floor, facing the courtyard. There is an ant problem in the courtyard. There is a very large mound of fire ants on the perimeter of the pickleball court. I advised the office manager on Monday March 31, 2025 that this issue needs to be addressed. Today, April 1, 2025 I was told by maintenance that the manager had told him to pour gasoline on the ant mound. Maintenance advised against this as it poses a hazard, yet management ordered the gasoline to be poured. I spoke to the manager and informed her that this is not a safe practice a…

The WORSE company in the US. No matter what apartments you move into it’s the company! They don’t fix problems, they toss problems into one another’s laps, every complex is old and MOLD. ( The Summit, Amalie Meadows, Autumn Chase) all have water piping issues and mold.

3rd-4th time the water has been shut off because y’all forgot to pay the water bills. This is getting really old.

How you get approved for apartment by one property manager and then told no by another property manager please make it make sense…responding to my concerns on my review and not responding back to my phone calls is insane I called no answer, I guess that’s why I have to drive all the way across town to 2109 Freedom Flat because nobody ever answers the phone at that leasing office .. I guess GOD is trying to tell me something 👀

This place is clearly barely.managed, the maintenance workers like to patch things up instead of fix it properly the first time and PREVENT further future issues. I only been here two weeks and have called maintenance more than I care to admit. But they are a little helpful but can't understand a word, because they all speak Spanish No English which is VERY FRUSTRATING. THEN ON TOO OF THAT THEY FIRE KAYLA!!! LET ME GUESS... Because she cares about her residents and has compassion?? What do u want a rude person in here? That Won't work well for you or your company. Word spreads quick Please do …

SAD!. MY DISHWASHER STILL DOESN'T WORK. THE SMELL IS AWFUL. DO YOUR RESEARCH BEFORE MOVING INTO THE BRIARVILLE APARTMENTS. THEY CAN'T SEEM TO KEEP PEOPLE WHO FIX THINGS.

We have had a roof leak in our apartment since the end of last year. Maintenance came out to “fix” it and their solution was to paint over all of the spots. We were never updated about the status of the roof and what the next steps would be. We had another roof leak in early January and it’s almost been a month since we notified them and it STILL has not been fixed.

This is the worst rental property management. I had a water leak since August. I had complained so many times with no solution that it resulted in me finding a new place to reside. My water and sewer bills were through the roof! Now that I have moved out, what little they agreed to pay they are keeping along side my deposit. They say for any “damage” that may be done since move out. My deposit is more than enough to cover this. On top of that, my last water bill is 465$ and I have not heard any info on this. I rent, that water leak is not my responsibility. Richwood North Estates is a trash c…

They raise rent yearly and the 'rent' is far from accurate once all fees are added in it's a bit higher. Still lower than a lot of town however. Fought for weeks to get my refund back on my deposit but since it finally came I wanted to update my review. This company is difficult at times to work with. The office staff tries but it seems that their hands are often tied. They are a tremendous improvement from previous management and I have to give them credit for trying. I lived here over five years. It's not the best it's not the worst. The location is great but the traffic is rough.

My car got stolen at 11:30 am at your Antioch location in broad day light !!!! Tried to call the front office no answer and went up there and no was in the office!!! Had to wait an hour to speak to some one and then another hour for them to roll “cameras” cameras are the most inconvenient spots of the building and not over the stair well. Management told me that they installed a MNPD TOWER but it’s been shot out so many times they took it off the property. Smh there is never any parking anywhere to begin with and I parked my car right by the steps security is too laxed holiday or not it’s ridi…

I recently moved out of Mission Matthews Place Apartments in Charlotte NC. I received a refund check for 1085 dollars last week from Elmington Property Management Company. The next day the check cleared in my account and I paid my rent with it at my new apartment. A few days later the bank sent a charge back notice saying the check did not go through and they took the money back out causing my acount to be negative 1085 dollars. I have called and left so many voicemails with them. I have also sent emails and no one will answer me. DO NOT give these people your business. When you owe the…

I lived in High land apartments Nashville Tennessee and the management staff was very friendly and helpful .

Elmington is the best! A great culture and team that focus on taking care of their residents.

If I could give zero stars, I would. My experience with 101 Factory Apartments and Elmington Property Management has been nothing short of infuriating. I signed a lease on October 24, paid my security deposit of $1,329, an application fee, and even my prorated rent for the month. Despite all this, I still haven’t received the key fob necessary to access my own apartment and community amenities. It’s been over a week, and every attempt to get answers has been met with empty promises and blatant disregard from management. I have not even moved a single item in my apartment. The regional proper…

I lived at one of their properties 'The Hillson' for 3 years and where to even begin... Looks nice from the outside but it's a classic situation of beautiful on the outside ugly on the inside. - They charge you $25 for a ‘trash fee’ if you don’t take your trash inside at the right time but there are no set hours for when the trash will come lol they will come inconsistently and you will still be charged - I had a man follow me to my car one night, trying to flirt with me and he wouldn’t let me close my car door until I gave him my number.... - Management will either a.) never get back to y…

I have one maybe two complaints. I have children with Disabilities and yes it is getting cooler outside at night, but it's continues to be decently hot in the day. My two complaints are my A/C keeps going out , the batteries were replaced today at around 11 am, and it's hot as ever in our apartment. Why is there no after hours in call certified maintenance worker that can perform not only the basic functions of the position but pertinent issues such as the cooling system going out. We are very hot even with the windows open and ceiling fans on.

I live in an apartment complex in Louisville, KY managed by Elmington. I have recently been bit by my neighbors pitbull and they still have the dog next door even though it’s a “service dog.” The fact that they still let them have the dog on the property is REALLY crazy to me. This is also not the first time I’ve had to complain because they are constantly slamming doors at 2am and fighting as well knocking each other up against my bedroom wall. Aside from that situation, the property is constantly losing managers because of the run down community but yet they still increase the rent every tim…

Too many to list....don't recommend.

Today is September 6th. This coming Tuesday September 8th. I will officially have been without Ac for 30 days. I have been promised that it would be fixed over and over again. There are several other maintenance issues that I’ve been waiting to be fixed but the AC being out this long has just blown my mind. I have a 3 bedroom apartment. For the last 30days my house has been over 78 degrees or higher. But of course they still want their rent payment on time. Moss Grove apts. I have continuously reached out to the office staff here as well as left a voicemail or three with corporate….. NOTHING.

RUN!!!! Seriously, RUN!!! RUN AS FAST AS YOU CAN!! There’s a reason they can’t keep residents here, well the ones who are paying “Market Rate” which is raised every year at minimum about $100!!!!! Items that are securely locked and in view of security and cameras are quickly stolen, packages stolen from door and mail room, pet urine/feces in hallways, the caliber of people living here is mainly Section 8 without any regard for “community.” They don’t market this place as Section 8 but trust me, it’s treated and managed by “the Projects” management! There is no real security, no storage and ho…

So theu took over and it was a bumpy ride however stuff is gett9ng sorted out and I thank ypu all for this alot! Glad 3 see 2 ladies doing inspection and maintenance. Thank you all!!!!!

I live in one of the manage properties in Memphis. I have complained on the noise coming from the neighbors upstairs from me. The manager claim for several months that she's said something to them n even claim that she'll evict them. I have not seen any results. She even stop taking my calls. I asked to move into another apartment n she agreed still no response from her. She's had several complaints from different families who also stay here. The noise is ridiculous. I even have to beat on the ceiling for them to calm down but the daughter start stomping and even had the courage to come knock …

Trashy company with some of the most rude and disrespectful employees I have ever encountered.

Update For those who have loved ones in the First Seventh Day Adventist Apartments, between what your loved ones pay and what HUD pays they are getting $1300 a month for a one bedroom roach infested run down apartment. Based on the number of units they are generating approximately $100k a month in gross revenue. That's everyone's tax dollars paying for our elderly and disabled to live in horrific conditions. Contact your elected officials at the State and federal levels if you think this should change. We just moved my elderly and disabled mother from one of their apartment complexes for limi…

Hands down best experience with maintance! Derek went above and beyond! His apprentice Tyler (I hope the name is right) came and helped us as well. The whole experience was easy and uncomplicated. To Derek, Nick and Tyler thank you for stopping the leak.

I live at a apartment complex they managed and they are the worst management company ever. I wouldn't give them any stars. They are greedy and don't want to fix anything. They don't like paying the bills. They didn't pay the water bill here for 5 months and the water got disconnected for the whole apartment complex. We haven't had pest control for over a year. They owe money to every business that comes here so they won't come anymore. Over 20 people have moved out because of them. I would recommend that you should never move to any property they manage!!!

This management company is a mess. Staying in one of their properties, Monrovia Flats, in Huntsville, AL. The apartment has mold in it. One of the kids in the unit is severely allergic to mold. We asked that whenever it was fixed that documentation be provided to ensure that the issue was resolved and to allow the doctor give the green light because of the allergy. They finally told us that it would be rectified but could not provide documentation, after agreeing to do so, to have our doctor review to ensure the kid would not have a medical emergency. They wouldn’t even give the name of the co…

I called the office on Mon June 17,2024 to put in a ticket for my air conditioner needing repair. I was told to give them a few days. I called again on the 19th-21,2024. Each time I was told they would be to my home and no o n e showed up. I called again and was told that they had just gave my keys to the maintenance man and he was on his way. NO ONE HAS SHOWN AS OF YET!!! I called this morning and still no one has shown up. I've emailed the property mger several times no answer. They don't have after hours number to call. Google says they're open on Saturday 10-2 pm. No one is coming in the o…

These apartments are beautiful! BUT, living here for almost a year and it is a TOTAL NIGHTMARE. Staff never in the office, no one EVER answers the phone, no repairs done in a timely manner. 3 of the 8 months I've had the misfortune of being here I've had the same leaks that their worthless roofing vendor can't figure out how to fix. I have NEVER been spoken to so disrespectfuly, my tenant account deliberately locked, my gate code has never worked. This is the worst place I've ever lived. DON'T DO IT. THESE PEOPLE WILL NEVER TREAT THEIR PROPERTY AND TENANTS WITH RESPECT. DON'T MOVE HER…

Tillman Cove Review: 4/8/24 Greetings, Corporate Office of Elmington Properties. I am a 3-year, disabled resident of Forum Flats in Memphis, TN. I have been a loyal and faithful paying resident (never late) and have had the best service thus far. Over the years, the staff has been professional and friendly. But as I have inquired about a larger space, there has not been anything available that is suitable for me. Today, I visited the TILLMAN COVE Properties at 2998 Tillman Cove, Memphis, TN. The service was not in excellent standing. The manager at this location was very rude and lacked frien…

I stayed in the Uptown Flats for 2 years but decided not to renew. That's when they serve Me with court papers (no balance owed) , this was put on my credit report.....My deposit was not return..even after having a good walk thru...ultimately crazy

My experience with the property management has been awesome. I'm a resident at Tillman Cove and so far so good.

I have been trying to get someone to contact me for over a week !! They don’t answer the phone or respond to emails

Monrovia Flats In Huntsville Alabama is the worse. They are intentionally picking and choosing who they lease too. Every single time you get assigned a unit a few days later it shows back up on the website or 3rd party websites. Many families and including me have had 3-5 unit chances and none of us still have not had the opportunity to move. Many of us are waiting on updates and call backs but no one is calling or shows an ounce of concern. This staff has caused so many to end up homeless because of the poor communication. You would think this was a newly essablished company have bad they are…

Absolutely horrible 2 years at one of their properties...THE WORST I'VE EXPERIENCED in 20 years!!! And no surprise the company has 2.5 stars....thats setting the bar high i think...DO NOT RENT FROM ANY OF THEIR PROPERTIES

It amazes me the type of people that they let control property bc I have never experienced a more painful company to work with. Ever since they took over my apartment, the office service went from okay to abysmal. They’ll randomly close on weekdays, never answer the phone, and if I ever ask a question, I get five different equally clueless answers. They also make random passive aggressive rules for the complex with no specifications, they refuse to fix our mailboxes that are falling apart or missing doors so I (and I’m sure plenty of other tenants) have had mail stolen, they have an inconsiste…

Terrible property management, nothing is fixed in a timely manner, they will soon switch management and company names again

I've called twice and was told I get a call back in 2 days, I've yet to get a call back from the regional manager for Monrovia Flats in Huntsville, Alabama. My next call is to HUD. It's been 6 weeks and I still haven't received my deposit back. No one answers the phone at the office in Nashville. The property manager at Monrovia Flats here in Huntsville, Alabama is crooked. They charged me 25.00 to run my credit. Told me my credit score needed to be a 550 but said it was a 508, I checked my credit score it was a 568. I screen shot my score and sent it to her and she ignored my phone calls and …

We're at the new property on Ashley Rd, charlotte. Brand new apartments and if we have any problems or concerns they are usually the same day and the gilr in the office who sold us this apartment is super chill. I've never felt dismissed, I've always felt like priority. Even down to the man that comes and fixes/adjust things is super nice , chill, and good at what he does. I hope it stays this way because I see other reviews and my experiences are always good

Tried calling the home office two times trying to find out when my refund will be issued back to me and no one ever answers the phone and when you leave a message, you get and automated text message response stating that someone will reach out to you in two business days. Today is day eight and I still have not heard from anybody at the home office.

I've lived here 12 years and I was treated like I was a problem after the fire incident 1/14/24, Faulty used stove thermostat bad and improperly installed smoke detector didn't go off.911 was called.off. wathe reason

update: if you email their corporate office people (these people) they just email it back to your complex's leasing office. so theres really no customer/tenant service here. seems like they get to do whatever they want and you just gotta take it or get bullied. thats all over tn tho. maybe one day someone will do better. til then! sending love to everyone dealing with it. This is the message I sent them. I highly doubt I’ll hear back so putting it here. Hey I’m sure you guys know this since you’re a property management company. But in tn it’s the law that you make sidewalks and driveways saf…

I have no running water. Haven’t had any for over a week. They won’t help.

Staff was helpful and listened to my concerns to bring a resolve of issue. All is good

I reside at one of Elmington Properties in North Carolina. I am so unhappy with the treatment we all are receiving here. When we bring issues to staff including Regional Manager, they disregard your concern and very unprofessional. They are very dishonest and rude at all times. They constantly yell and scream at tenants as well as talk about the tenants in front of walk-ins. We are not safe at this property. Many areas on the property that Elmington is responsible for are without lights due to billing issues and communication issues with duke energy. They allow homeless people to stay in vacan…

I have been trying to get in contact with someone higher up for over 4 months now with no avail. My matter is very emergent , I’ve written emails, letters, left voicemails and even went down to the office where I was turned away and not even allowed up the elevators because I didn’t have an appointment. How am I to make an appointment when no one answers the phone? What I am going thru with my current apartments no human should go thru and for me to not be able to reach the head office to make them aware is absurd.

Arden Landing in Chattanooga, TN apartment building breezeways has been without working lights since 11/16. It is dangerous coming in and out of these apartments without adequate lighting! New property manager for this apartment complex is horrible and not doing anything about this issue!

Very rude

Been calling for weeks and no one answers the phone or calls you back. I live in Georgia and we haven't had a property manager in weeks. They quit! My lease runs out at the end of this month and can't get anyone to help me out. Been trying to renew for weeks and no one is in the office or there is a temp who can just answer the phone. What a joke!