FYVE Realty, LLC Reviews

Fyve property is horrible. They manage the townhouse I lived in that became unlivable due to black mold. Fyves lease contains a “renters insurance” that the tenant pays each month. It’s a lie. The policy will not reimburse any expense incurred from me being displaced from my home, medical, items I had to throw away. I’ve been fighting for eight months to get an answer on my insurance claim. Unfortunately, the customer does Not come first here.

This company Fyve that again has been changed to Intempes out of California is horrible. Our last tenants moved out end of March and this company put an MLS lock leaving us to believe they were gonna start re renting it for us. Wrong they not only tied up our property for 3 months with no income from it they would never communicate after we would reach out in every way possible. They even collected fees they did not earn nor deserve. We finally drafted a certified letter relinquishing all ties believing this would stir communication and we could finally end our nightmare. Finally we had to go…

Getting ghosted on move-in day. unacceptable. It’s currently 11am and we were supposed to receive the keys, but alas no response from property management after calling, email, etc. Outrageous. Edit: Four months later and the owner has given us permission to break our lease due to a leak that requires extensive repair. FYVE is ghosting the both of us despite multiple emails following up. Never dealt with a leasing office that is so incompetent and unprofessional.

I rented a unit with Fyve for 2 years and had the best experience with them. When I moved to Nashville I had to do so within a week for a new job, and Fyve made touring units, the application process, and approval quick and easy so I was able to move in fast that next week. Anytime a maintenance issue came up it was fixed either the same day or the next. Not to mention the maintenance crew is so incredibly kind, one time they needed to enter while I wasn’t home and they made sure to put my cat in another room so he didn’t run out the front door. You don’t get that kind of service everywhere! S…

Nightmare. Nightmare. Nightmare. Initially- a great experience. They were very timely in their responses and with luck, we got a tenant into home ASAP at a great rate. Shortly after, we begin to have issues, especially at the time for the tenant to move out. Thousands of dollars worth of damage done to my home (I do understand this was not their fault, but it is their responsibility to handle these issues and make sure everything is taken care of). The tenant did not move out on time, and had a friend show up at the property weeks after they were supposed to be vacated to find them still t…

Gotta be the worst management company out there. No one ever responds to your calls or messages and if you go by the office no one is there. Never fix anything even when emergencies happen.

I never imagined how complex renting properties would be when I first decided to start. I'm so grateful for Joe Rutter and his knowledgeable team at FYVE for their honesty, willingness to answer my numerous questions, and managing every aspect of the process that keeps me worry free. Their service and tireless work ethic is superb, and I would give them more than 5 stars if I could.