Renew Real Estate Services Reviews

Renew is a first class property manager. They pay attention to the things that matter most and go out of their way to do things well and correctly. I have worked with them on two projects now and I highly recommend them to any landlord active in the Nashville market.

As a property owner I am very satisfied with Renew.

I’ve been living at this location for about 4 months now with my family and have been so aggravated with the home we chose. Maybe it’s just the house is too old and should be sold instead of rented. In 4 months we have had so many issues. Doors, ac parking, trash services, leaks, plugs not working, windows you name it. And there’s so much more wrong but I do not want maintenance men in here all day with me and my children. Some of my concerns just haven’t been addressed at all. And like I said, this could be a property issue more than a realty issue but the communication alone has been subpar.…

I would not recommend living here. Management consistently failed to address ongoing maintenance issues, and the property had a serious roach infestation that was never properly resolved despite multiple complaints. What was most frustrating was the lack of communication and accountability when problems were reported. Instead of focusing on tenant concerns and maintaining a livable environment, management seemed more interested in finding ways to charge additional fees.

Just want to give a shout out to Adam- he has been very pleasant and accommodating to work with the last few years when renting out my townhome- I appreciate the timely communication and working through any struggles that have come up!

Renew has always been reliable for us. Our maintenance requests have been dealt with in a timely manner.

I had a great experience renting my home through Renew Real Estate Services. The house was brand new when I moved in, and everything was clean, modern, and in excellent condition. The team was professional, responsive, and handled any questions or maintenance requests in a timely manner. The entire process from move-in to move-out was smooth. I would definitely recommend Renew Real Estate Services to anyone looking to rent a quality home.

I absolutely love this management company. I've been a life long renter and they are by far the best. They don't nickle and dime you or charge exorbitant fees. I haven't had but a couple of maintenance requests, all minor, but they have always responded quickly and gotten them fixed right away. But what really stands out to me, is that they don't treat you like they are doing YOU a favor by renting to you. Yes, they have standards (as they absolutely should) but as long as you meet those standards they treat you like the customer. They are grateful and, for that, I'm grateful.

I’ve been renting with Renew for a total of almost 4 years now. When I first rented with them in 2021, they were good, but now they’re fantastic and have exceeded all expectations. Maintenance is always fast and the companies they contract are always friendly and knowledgeable people. The staff is very responsive to any questions or inquiries as well as reliable and super helpful. I wouldn’t pay attention to the negative reviews, miscommunications happen within any company, I’ve yet to experience it with Renew but I’m sure it has happened. If anything is wrong or if you need anything at all …

We have been residents at a Renew real estate rental for 3 years now. We have been pleased with the office and management. They have been attentive when we have needed maintenance or repairs. Anytime I speak with someone in the office they are friendly, professional and helpful.

Overall, I enjoyed my experience renting with Renew. They asked me to be honest about my experience in this review and that is what I will be. Considering some of the other companies that exist out there, I'd definitely recommend them to a friend. Disclaimer: I do work within the property management field, so my expertise and experience may provide additional insight beyond the average consumer. Hopefully this helps prospective renters and Renew in the end. The rental process was easy enough and I thought they were very helpful in getting everything situated for move in. My only recommend…

Prompt response to maintenance claims. Fair rent pricing.

My family and I have been living in a property managed by Renew for 3 years, and we love the customer service they provide. They are attentive, keep us informed, and don't bother us with unexpected visits. The neighborhood is super quiet, and if we submit a work order, they resolve it on time. They are the best!

Great company! My boyfriend and I have been living in one of their houses for 8 months and everything has been smooth. The rental process was super quick. Applied, got approved, and within less than a week we were moved in!

Seems fair and maintenance is quick. Not had any issues

Good company, smooth and easy rental process and they were very responsive to any needs!!

This company has been amazing and I have been living in my current apartment going on 3 years. I feel very blessed! Thank you!

Started leasing with RENEW November 1st and I have no complaints. Only good things to say. They are very responsive, offer affordable rental options, and make sure you are taken care of.

Great company! Always super responsive and quick to get back to us has always resolved any issues we’ve had and pleasant in communication!

Great experience. Great response time if we ever need anything. Pleasant, respectful and considerate staff.

I just want to take a moment to brag on Adam Pardue. He has been such a caring and helpful guy, you know. I faced some financial challenges this year and Adam was patient and helped me through the entire process. Thank you Adam and thank you RenewTN. It truly has been an absolute pleasure renting with you guys. Keep up the good work.

Legit the best realty company in Nashville hands down! Very responsive and quick to resolve any issue that may come up. Rented with them for a number of years and never had any issues

Adam Pardue is an excellent agent, always very helpful and attentive, answering and clarifying all my questions quickly. The entire process of renting my house was easy and fast from the application onwards because he does such a great job. I am very grateful to him for performing his work so perfectly.

Our unit wasn't Move-in Ready, the AC Not Working, the bathroom sink wouldn't drain and the sink disposal wasn't working, but they scheduled maintenance with the service vendors promptly and All the problems were resolved in about a Month ! We almost Never see any roaches any more... Every so often one will go scurrying about but Not for Long !

We have had a great experience working with Renew so far! We’ve worked closely with Adam, and he has been very helpful from the time we submitted our applications, to getting our keys and moving in, and even now that we’re all settled in. He is very responsive with communication and helps us figure out the best solutions for any questions that we have or issues that arise. Thank you, Adam!

Adam Pardue is amazing to work with. It’s been easy getting any small maintenance issues handled very quickly as well as things out of his control that he got handled for us somehow. He’s an absolute workhorse and answers all emails within the day! Very happy to have Adam in our corner.

This is my first experience with renting through a property management company rather than directly from the owner. There have been a lot of unexpected issues with the house that have caused me a fair bit of stress and frustration. Ultimately though, in each problem that has occurred, they followed through to fix it and work with me. Where they could improve in customer service they make up for in the area of giving me space and privacy to just exist and live my life. They are not over bearing or constantly making me feel like I can't make the property my home.

I recently had the unfortunate experience of renting a property through this company, and I must say, it's been a frustrating journey. Initially, I was hopeful about my new place, but things quickly took a downward turn. First off, the air conditioning unit has been out of commission for over a month now. With the summer heat in full swing, this is beyond uncomfortable. Despite multiple requests and follow-ups, there’s been no resolution in sight. I'm left sweating it out, and my patience is wearing thin. To make matters worse, I’ve noticed mold starting to grow around the windows. It’s conc…

Shameless, immature, craven, irresponsible: These people rented me a house they knew flooded everytime we get a decent rain. I moved out a year later. In spite of the fact every room in the house had screw-sozed holes in the walls when I moved in, they stole $200 because they noticed I hung a calendar with a thumb tack.

A great company to rent with, treat you with respect, compassion, just like family. Very understanding do everything they can to make your experience positive no matter what you going through.

Don't bother cleaning your apartment when you leave, because you won't get any of your deposit back anyways, and they won't respond to your complaints. They'll also charge for carpet cleaning when they replace the carpet with fake hardwood. Leave it as is.

My experience with Renew was excellent. They were always kind and helpful. If I had stayed in Nashville, I would have continued to live in one of their properties. Definitely recommend.

Because the state of TN doesn't legally require them to do anything, RENEW Real Estate Service does not care if your AC goes out for 3 days during a weekend with a heat advisory. Since they don't care about us, I feel our only recourse is to speak up so that others know what they're getting into when they rent from Renew. Their maintenance request services have an option to say that the request is urgent but despite sending that request in on Thursday night, they did not send anyone until Monday. They have an emergency maintenance line that cannot do anything about HVAC issues. Renew claimed t…

Excellent property management company. They do their best to assist tenants with issues that are within their control. They were very responsive to my request for a reference for a new landlord, responding in less than 24 hours. The process for the initial lease and lease renewals are simple and convenient. Highly recommended!

Awful company. Cited by Davidson County and the HOA for negligence related to maintaining proper lawn care. Potential tenants beware - you could be stuck paying their penalties and fines.

I am a new tenant to this property management. With weather conditions going down to single digits my heat went out, RENEW had some one at my house within hrs! I was extremely impressed and they persisted to fix the issue as fast as one could! Very grateful! Sincerely Happy Tenant .