AG Living Reviews

I would like to receive a response. We are sending an invoice for a service performed starting in September 2024, yet you are neither paying nor responding. What happened?

I am disappointed with the management company's responsiveness regarding a past due payment that has been outstanding for 120 days. Despite reaching out, we have been waiting for over two weeks for corporate to contact us about this issue. The lack of communication is concerning and reflects poorly on their commitment to customer service. I hope to see improvements in their responsiveness in the future.

Received a lease violation for patio items with a potential $125 fine. Management later claimed only furniture and plants are allowed. I removed a mop but requested the lease section supporting this rule. No citation has been provided. I am requesting documentation and clarification to ensure compliance. I already reached out to management and didn't get a response.

They are forcing residents to pay 90$ a month extra for cable and they have no option but to pay it even if they don't want it. SCAM!

This management company is horrible. I live in one of the apartments they manage and the apartments are horrible now as well. They give you an email address to contact upper management and you never hear anything from them. I’ve email twice and have yet to receive a response . The property I live in has went down hill ever since they took over. No one in the front office never knows anything. When we reach out to get information about upper management all we are given is an email and never get a response. You leave a google review then they respond like they are trying to help all along that j…

Bad place to live. When you do review they reply and then nothing else. You can’t even reply back to the sorry apology they do.

Worse company to rent from. Don’t rent from them. They don’t care how their property workers treat the tenets. You can call and leave messages no response, you can email them and no reply. Managers won’t give you the name of the company or numbers. You have to research how to get hold of them yourself. A guy from Corporate Maintenance gave me their name and I googled it. Let’s see no AC in July no heat two times in the winter the coldest days. The yard guys when they mow your backyard they’ll do one swipe then walk away don’t close your gate, even if you have a dog. When you move in, it is …

I've been leaving voicemail after voicemail for two months now and have yet to receive a call back regarding the property I use to live at that since change management. Before the management change I moved out and had gotten a call about my deposit refund. They never mailed it to where I moved and I gave them two addresses multiple times. I'm nowhere near Dallas area if not I would be in your office until I get my money back. I NEED THIS FIXED ASAP

This has been a horrible experience. We moved here almost a year ago and nothing but problems not to mention that my vehicle has been broken into 7 times. I have emailed with no reply. The phone number(corporate )listed only takes messages and they never respond. I live at Sagamore in Benbrook and the manager Cindy Alcala doesn’t return calls either!!!

would give a 0 (if I could) for management, professionalism and complete disregard for people and their rights. My husband and I have experienced multiple health issues over the last year specifically related to Mold that was discovered in our home both air borne and surface mold in the kitchen and bathroom. Jennifer Jay sent a professional mold inspector, a fair move, but refused to share the results of the testing and only offering remedy 37 days after our initial complaint and seeing us moving our personal belongings. Attached is proof they found mold, but didn't care about the health ramif…

The fact that I even have to leave one star will never sit right with me. Since management and AG living refuse to help me or reply to my emails and voicemails I figured EVERYONE should know about my experience here in the death trap. For one I’m unfortunately a tenant here trapped in a lease that was presented to me by con artists. When I first moved in my unit, it was still dirty. I have a hole in my laundry room that has never been replaced. I had mold in my dishwasher and instead of replacing it maintenance just put bleach in it and left. My kitchen sink flooded the dining room and living …

Updated: moved out on Sept 4 2024... I was supposed to be getting a refund check "in 30 days". It's now October 17th 2024 and I STILL HAVE YET to recieve my money from this property and I've been professional and super patient with them. I need the corporate number asap PLEASE AND THANK YOU Update : Oct 30th 2024 I STILL HAVE YET TO RECEIVE MY REFUND CHECK! As stated. We moved out on sept 4 2024. Corporate AND this property denied our calls emails and messages. PAY ME MY MONEY!

If i could give 0 stars i would. I have contacted multiple times due to one of the properties Knowlton Apartment Homes have yet to give me back my deposit on top of that they double charge my account to where my refund should be more than what they are trying to charge.

Never answer phone calls or return voicemails. I have this issue with my apartment complex and when trying to reach Higher management ( AG living ) I have the same issue.

They don’t care anything about the residents, only money. We still have trees leaning from a storm months ago, bushes that have died and never been replaced, rats running around with no bait traps, lights that have been burned out in the building for over a year, and I could go on and on….

We live in Remi apartments and the fact that the new manager which is the 6th replacement in a year told us she could not give us a direct number for this company is trashy or a name is ridiculous and now that I see their reviews I know why her name Lori Branch at my apts is trash they should have left her in the pile she was in. This company sucks I live on the first floor of 5 units and everyone is moving except for one person do not move into this complex they hardly do repairs but charges for everything

AG LIVING does not care about its tenants they don’t reply to ANYTHING they let you live with roaches and their management is a JOKE. I’ve called the news and everyone under the sun about this company and DISGUSTING APARTMENTS. ANSWER YOUR EMAILS.

Stay Away from any apartments run by these slumlords. How they have 2/5 rating is surprise to me, they should have 0. For your mental health and safety, stay away from these.

Do not move here . At first I had a okay experience with dayci. I have roaches at over this apartment, and these sorry people they have in the office. I’ve called over and over , they never answer the phone . And when u have work orders about major appliances GOOD LUCK . They wouldn’t fix my refrigerator for over two weeks and now when I come in the office and tell them about it and I don’t cuss or yell . I’m told I’m being obnoxious. When they don’t respond to emails , calls or anything but having to run to there office before they close. I used to referral people from other properties now I …

If the corporate office does not reply. What makes you think the apartment complex will. This has been the worst company that took over Birth apt homes. Pools have never been closed until this year. Trash valet is no good they charge you for amenities that are not fixed laundry pool and parking. Please contact the city with issues and concerns at 211 for Dallas.

DO NOT Live at any complex ran by AG living. Their apartments have roaches and they don’t care!!!!

This company has very pour customer service employee’s , everyone is rude and has every excuse not to resolve your concern . Money hungry going on over 60 days on a admin refund . One more week and I’m calling the BBB to report this company.

The apartment complex are complete garage and cheaper than anything I have ever seen. Emmitt luxury apartments in Fort Worth are infested with roaches and so cheaply maintained it is sickening to know what you pay in rent. They paint over hair, paint 30 layers over and over, crown molding missing, bath tubs moldy, windows broken, cleanliness awful, no Quality about it. Most DEF nothing luxury about these apartments or their customer service. I am so upset and sickened that I even spent money, time, and thoughts on this apartment complex for the short time that I did. What a waste of time tha…

I am a tenant at Hawke apartments I transferred to Hawke from the Fiona apartments. Fiona had no AC for the summer months of 2023. So after fighting to be transferred we moved to Hawke and we’ve been experiencing roaches everyday since October 1st. We’ve been to the office dozens of times to get this issue resolved. This pest control company does a horrible job and they aren’t ever on the same page as the office. The new manager Selina told me that it would cost too much to bomb the whole building which sounds like she’s just didn’t want to do it. Back in November around Thanksgiving we needed…

Had a car towed at one of their properties, was told that it was no longer a visitor parking spot even though lines weren’t painted and then told my daughter it wasn’t their job to keep up with making sure spots were painted

Upset they require 2 fees to move from one apt “within” their property mgmt especially when Sagamore Apts are infested with Roaches & Mice. The Apt was Not Made Ready, stains in sinks, multiple holes (hence mice), tubs yellow rather than refinished. Ceiling leaking water, smoke coming through the vents just plain uninhabitable❗️

Front office could not be less helpful I don’t know how they find these people let alone hire them. I’ve been requesting pest control for months and they refuse to do anything. I’ve called asking when they would have pest come to my unit and they lie to me saying it was already done. The one time someone is sent to my apartment to handle it they were in and out in 30 seconds. My unit cannot possibly be considered livable by now.