Hudson Homes Management Reviews
Hudson Homes Management
Hudson Homes Management, Energy Square Two Fifth Floor, 4849 Greenville Ave Ste 500, Dallas, TX 75206
Hudson Homes Management specializes in managing single-family rental homes across numerous markets nationwide, offering a streamlined leasing process and self-touring options.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
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Rating breakdown
Based on 385 rated reviews from the last 3 years.
Hudson Homes Management reviews
I recently moved into my new house and I had to do everything from out of state. Vince was extremely helpful during the process & there to help me whenever I had questions and made my move much easier. I really appreciated all his help. I am now settled in my new home and I am very grateful.
Thank you Vince at HHM. You and your company has made my move really Great!! Ty for your help!!
Hudson homes management system is a bit of a pain, however our property manager has been amazing. Sandra goes above and beyond to assist and explain everything so we understand the process and alternatives throughout the process of maintenance and payments.
Hudson Homes Management took over managing my home about 5 years ago. it’s been a horrible experience working with them the last two years. We have been told to stick with our broken carpet after a professional said it needs replaced and have had patch jobs on every water damage ticket made because they refuse to reshingle the roof. As of this week, they decided to contract with a cheap property management company not even in my state who refused to pay to have my garage door fixed because the professional charged too much. The pipes in our home have issues due to hard water and they denied gi…
This is a national cooperation that owns and manages single family dwellings. They manage a home next to one of my rental properties. They called me about a shared repair. Not easy to get in touch with them.
This company owns the house across street; pray they don’t buy any in your neighborhood. Tenants are sketchy, junk cars everywhere, aggressive dogs, multiple new people living at house over length of lease, even saw an undercover cop arrest one of the tenants after seeing months of what looked like drug activity. Now that house is empty, it’s finally being cleaned out after a month of vacancy and workers are just piling up trash in front yard instead of using a dumpster. Calling to complain or ask for Hudson assistance with problem tenants gets you nowhere; when staff do accidentally take yo…
5-Star Review for Leiah, who helps with Florida properties. She was phenomenal in helping resolve some one-time issues we had with our recurring payment renewal after 4 years of renting from Hudson. I would say honestly 3.5 to 4-stars for the company, as we have had an issue with a shower in the Master Bedroom for the last 3 years, and for some reason they keep putting a band-aid on it instead of properly fixing it... also had a pipe break under the concrete slab and had to pay for the huge water bill from the leak until it was repaired... and they would not compensate for what I got charged e…
They do not answer the phone, emails, voicemails. Maintenance is like none existence they will not help me with a/c problem it’s been a week
I’ve only been dealing with this new property management for 2 months and I’m already having issues. The same login error to my resident portal keep happening saying “404 request error” and they have yet to fix it. I had to pull cash out and go to a nearby store to be able to pay the rent which was already 4 days late to do THEIR system issues . If I had went another day without paying they would’ve charged me a late fee due to THEIR system issues that has nothing to due with me . Customer support doesn’t really help at all as much but try to get you off the phone as quickly as they can . Wors…
I would not recommend this property to anyone. The landlord/property management has treated me with a great deal of disrespect throughout my tenancy. For the past month, I have repeatedly called and submitted maintenance requests regarding a rat problem. When I went to replace my air filter, I discovered a rat nest in the attic. Despite reporting this serious issue multiple times, management has failed to properly address it. To make matters worse, I was required to pay for rat traps myself, and they have refused to send an exterminator to resolve the infestation. This level of neglect is unac…
Love the home but service needs inproving....without ac for 2 days going on 3 and instead of fixing the problem they submit a work order to maintenance. Hello should be priority and when you call for emergency maintenance nothing happens....no ac is a emergency in Texas heat
While approval was very quick when applying online I should have taken that as a red flag. The home is not in move in condition. The HVAC is broken and it is beyond hot and humid in here. It may take 10 days at least to get what should have been working upon move in fixed. How this got past the turnover team is beyond me. The flooring is peeling up and has terrible patch jobs. Pee on the toilet seat. Just gross in general. In the email sent by Vince B asking me to leave this review he thanked me for the "phone call". There was never a call. I never spoke with this person. The lock box key did …
Thank you Vince Birmingham. Renting a home in the current time is not easy. Vince and the crew at Hudson Homes made it as easy as possible.
Javaun was amazing. We spoke on the phone about an issue with AC not working and a leak. And he immediately took charge and had a guy in today to fix it. I love customer service, especially the home that I live in. Once again, they did their part in making sure my issues were taking care of.
I have a question about one home. Who can I contact? I have been calling countless times, but no one answers the phone, nor do they return my calls.
I WAS TOLD IT WAS A SPECIAL TO MOVE IN I PAID 487 THEN THEY ASKED FOR 1218 BEFORE I MOVED IN I TRY CALLING NOBODY ANWSEREDAFETER I PAID I HAVE TO MOVE BY SUNDAY NOW IM HOMELESS I WAS SCAMMMED NEVER RENT FROM THEM I WILL BE TAKING LEGAL ACTION
Vince Birmingham was extremely helpful during the move in process to our home. During working hours he would respond very quickly and was very patient with all of our questions.
Not our original rental company, previous company was bought out or I would not choose them. Impossible to get ahold of anyone. Leave a voice mail. Hope they get back to you within a few hours
This was a great experience, Vince Birmingham, helped make things easy and stress free.
They were responsive and always picked up the phone.
If I could grade them with negative stars I would. My residency coordinate Sandra with wonderful. The maintenance department is what nightmares are made of. They do not answer the phone. They do not respond to calls or emails. When someone is sent to do work they are not informed of the maintenance issue and they do not have the skills or ability to work the issue. You're better off fixing any problem you have yourself. Maintenance is the absolute worst part of Hudson Homes.
This company deserves 0 stars. No one in property management answers the phone despite calling everyday almost 15 times a day. I was also charged almost $500 for a gas bill TWICE which is 5x the normal amount and they have not given me any resolution. This company is inattentive, unorganized, and it seems like no one actually works there. I am glad I am moving out to be done with this horrible management.
You can expect that you will not get your full deposit back even if you return the property in mint condition. They literally to pictures of inside the trash cans and the bulk trash at the curb that was scheduled for usual pickup and charged 138 for removal of trash. It’s really sad that this is how a company treats their good tenants who pay 4500 to break lease plus give 60 day notice. Photos of emails and trash attached.
A big thank you to Vince Birmingham for helping us getting our home. We appreciate your kindness and professionalism.
Unfortunately, I had a really negative experience with Hudson Homes Management when I declined to sign an additional rental term at an increased rate. They offered three “one time courtesy” amounts from $250-$750, but would not allow me to sign another lease at my current rate. After renting with them for a year I chose to move because comparable homes nearby were less expensive and the market was cooling. When I was cleaning out the home, I was very thorough and even paid for a paint match to make sure the areas where I had hung curtain rods/ art etc. would be as they were upon move in. They …
I can’t say enough great things about Sandra as a property manager. She is always willing to work with you, especially during tough times, and truly goes above and beyond to help. Sandra is incredibly understanding, empathetic and approachable, which makes a huge difference as a tenant. It’s rare to find someone who genuinely listens and cares and she does exactly that. I’m very grateful for her support over the last few years and highly recommend her to anyone looking for a reliable and compassionate property manager.
We haven't rented a home in several years but have family members who own rentals and are property managers. We were very disappointed about the condition our rental home was in upon move in. Although everything was in working condition the home was very dirty. It appears no make ready clean was performed at all and we spent two days doing a thorough cleaning in order to put away our belongings. There was grime, food debrisal and human hairs in the pantry and cabinets. The floors were full of dirt and grime. Smokers had lived in the home previously and smoke residue was on all exterior surfac…
Vince was absolutely on point and on time with his communications. He stayed on top of my move-in process the whole way through and did not miss a beat. He was very understanding of the process and my needs and was able to get me through everything without one single speed bump.
I never really liked renting from rental companies but I will tell you I will not be renting from Hudson Homes anymore. My boyfriend and I rented a house and moved in July 1. We had some issues with a neighbor and by last week, things had really escalated (threats had been made to us) and we decided for our safety we needed to move out as soon as we could. Long story short, we let Hudson know about the issue and they still made us pay almost 10K worth of fees. I think it is ridiculous that our safety was not taken into consideration at all. They do not care about who is renting from them or wh…
Vince Birmingham did such an amazing job with helping us get our rental. He answered all my questions, was polite over the phone and he always responded in a timely manner. Thank you for your help Vince!
We just moved into a Hudson Homes rental and had the best experience getting set up with tours and going through the application/move in process. Vince was very helpful and answered all my questions!
The maintenance communication is terrible. I put in a request when my AC broke 3 days ago, and I live in FLORIDA, and according to them this is an emergency request which everyone would agree but nothing has been done. It has been 3 days and no one has contacted me to schedule anything. First thing they said was someone will contact me in TWELVE hours... I have not been able to sleep at night for 3 nights because it is so hot and i'm sweating and then they sent an email saying they paired me with a vendor.... It has been 2 days since then and no one has contacted me at all to schedule anything…
Hildred was great to work with, she guided me step by step through the process to get me into my new home.
They won’t answer a phone once you are renting with them.. don’t waste your time.
Worst customer service ive ever had in my life. I would never rent from this company again.
Had good experience working with the move-in team. Vince was responsive and detailed.
I've been a resident in a property managed by Hudson since 2022 and I've run out of patience to even think of renewing. Take my advice steer clear of Hudson they love acquiring new business but does very little to take care of the tenants that occupy their properties. From repair issues to hoa issues the professionalism is little to none. Most recently I submitted a work order for A/C concerns a technician arrived on 8/5 said the repair requires approval by the property manager here it is 8/15 and still no A/C or a call from Hudson to discuss the plan of action... You can make attempt after at…
DO NOT LIVE AT ANY OF THEIR PROPERTIES!! Living at Lakeshores at Narcoossee has been a frustrating HOA experience. The HOA policies are completely unreasonable and seem more focused on control power-trips than community. While the HOA does not include landscaping or lawn care for these rental properties, they still expect you, as the renter, to maintain every inch of the lawn—including weeding the cracks in the driveway! Yet at the same time, they won't allow you to place even simple, tasteful backyard furniture to enjoy the space you're paying rent for. I had a clean, luxury outdoor table a…
This review is a shout out to Samuel, and to Avery, two kings out there going above and beyond to make sure all maintenance requests are getting handled. I'm a new tenant, and have been in our rental home less than a month. I will follow up with another review on the property management company as a whole after I've been here a couple of months. It will be my first time having a property management company bill me for utility usage. As a homeowner, and even as a renter in the past, I've only ever paid my utility bill directly to the utility company, so I will report back here once I see how t…
Very Happy. Any repairs I needed it was done immediately. Moving into the home was also very smooth and esay
Do not rent from this company. They’re impossible to get ahold of. No one ever calls you back. It’s been over 4 months we have had an issue with our fireplace. They have sent guys out to look at it but never repaired, and Hudson homes just closed out maintenance request. We have had so many issues and we never get a return call.
Watch out for new charges without explanation. Then once you call them out on it they refuse to refund you. No communication or clarity on anything. Be aware that Hudson Homes Management has faced numerous complaints and lawsuits, related to security deposit disputes, unjustified fees, and inadequate maintenance. Be ready to get a lawyer upon moving out and avoid doing business with them if you haven’t already. Edit to Hudson Homes: Don’t act like you care to resolve anything. Your job is to make as much money for your master, Lone Star Funds (John Grayken), a global private equity firm.
Had a great experience getting approved for a home with Hudson Homes Management. The process was easy to complete. Hildred was incredibly helpful in our process. She was attentive and answered all our questions. We are so grateful to have had such awesome customer service with her.
Unbelievably bad management company. They literally do not respond to emails about maintenance issues. I've had this issue multiple times now. And if you call, you sit on hold and get redirected to people who can't help you, so I don't even bother calling anymore. Took them over 2 weeks to repair our HVAC unit a couple months ago. Oh, and given the HVAC issue and the outside temperature, this was considered an "emergency" maintenance issue, by their own standards. Still took over 2 weeks to fix! Just absurd. And now I'm currently on day 12 of not having a functioning dishwasher. I've followed …
We had a great experience with Vince from Hudson Homes. Their communication was fantastic and never left us hanging with unanswered questions. Very pleased with this company!
DO NOT RENT WITH THEM! I began renting from them in January 2023, renewed my lease In January 2024. They contacted me in October saying the lease would not be renewed and I could leave early without penalty. When I asked why they said the house needed repairs or would be sold. They did this 1 week after the hurricanes (Helene & Milton) destroyed Tampa Bay. My house did not get any damage! I was able to look online to see it was in FORECLOSURE! They will take your money and not pay the mortgage. DO NOT TRUST THIS COMPANY! They will be helpful and friendly during the beginning and signing pro…
I just finished my lease with HHM. I will admit that it was always a little rocky until I got in contact with Sandra. She was always such a great help and always took my calls. She made my move out process extremely easy. Thanks so much Sandra for all of your help <3
Hildred has been great to work with! She is kind, helpful and did everything she could to help up get a lease set up
Hildred was very helpful and excited to work with us as we became renters!
Tim, Mariya and Jay have been great in getting our rental home maintenance requests completed. It’s been a long process and they were great the entire time. Ben Morris, the contractor, was also fabulous!
If I could leave 0 stars, I would. First, the amount of back-and-forth emails to ask very simple questions where they just wouldn't answer them was ridiculous. Second, they advertised this home very differently than it actually is. They photoshopped pictures of the yard, and the A/C and heat was turned off when the home was visited so the smell of weed wasn't filling the whole upstairs like it does when the A/C and heat are turned on. It was bad enough that we had mold test kits throughout a few rooms in the upstairs and all of them showed significant signs of mold growth. Thirdly, they hav…
If I could give zero stars I would. Our A/C has been out since this afternoon and we can't even get someone to call us back let alone come fix it. Worst property management company I have ever dealt with!
Kai from utilities was very helpful with my initial request as well as being proactive with adjacent issues. I’ve found her to be the most helpful contact after several calls with Hudson Homes. Update after move out - these people nickel and dime you for issues the house already had upon move-in. They attempted to charge almost double for our utility usage upon move out, nobody picks up the phone, refusal to answer emails. Only until we threatened to go to court did they oblige. “Cleaning” fee will pretty much be charged regardless of the state you leave the house in, even though our house w…
I was looking for a move in ready home for me and my ESA and Vince Birmingham, My Leasing Coordinator was great to work with and help with every step along the way. The fact that he called me through the process and worked with me via email to get all of my documents in on time was a awesome experience. Thanks again Vince, I'll take pictures after I unpack lol we all know what moving can look like, lol but at lease I'm finally Home. Dizzie Ramsey Raphael Ramsey ( The Turtle)
All I have to say is that this is not a good company to rent from....not a good experience at all...super nice in the beginning then when you leave due to unseen circumstances they are so rude and not pleasant to work with
Worst rental company I have ever dealt with. Do not rent from them.
The rental process was simple and painless. The customer service was excellent and Hudson Homes Management quickly responded to all our questions. Hildred Gebhardt helped us the whole way through the process and was so friendly and helpful. Big thanks to her! Excellent job!
Avoid! Worst Property Management Company! Don’t fall did the scam. These guys will show the best customer service during the application process, but once approved you are on your own. The customer service, homes, and support from upper management have been downhill since signing the lease.sent several emails and left several voicemails, but no follow up. After weeks, finally responded to an email with a one sentence response (even though I requested a follow up call). The homes are not well maintained. Foundations are failing (cracks covered up with paint). Cheap products and materials are …
Worst renting experiencing! This company does not care about the tenants or the condition of the homes. The homes are not cleaned, inspected, or prepared before move in. And you are not permitted to submit work orders prior to moving in. They advise you to submit work orders after lease is executed, at which time they will deny the work order and claim that the issues are cosmetic issues (and homes are considered as-is). A total joke. And disregard the response they add to every review advising us to contact management. Even upper management is unprofessional, rude, and show no empathy. Sc…
The leasing coordinator Vince was a great help and made the process easy.
Currently renting from them now, ive been calling all week trying to get in touch with their Maintenance team & no one answers or return any of my calls!
Issues when moving out. Unjust charges for damages prior to our move in.
Do not rent from this company. They charge you exorbitant fees for pets that they are non-refundable. Then they come back after you've completed your term and say they need to charge you for carpet cleaning. They control all the utilities so you never see what you actually used and then add on fees. This made it so I was paying as much for utilities in a 1,700 sq ft single-story that I did in a 3,200 sq ft two-story. I disputed some of the charges after receiving their final report with an email and a voicemail and still have not heard back.
Easy and seamless move in process. I was a little hesitant that they’re an online management company however the communication has been incredible. Thank you Hildred!
3/6/25 Hudson Homes Mgmt reached out to me immediately and the maintenance issue has been fixed. Thank you! 2/25/25 I am in my 2nd year of leasing with Hudson Homes Mgmt and, while the majority of my experience has been wonderful... something has changed recently. I submitted a work order for the front door on 1/28/25 and have not heard from a single soul. I've left voicemails and submitted online requests for a status update but no one is calling me or emailing me about it. I submitted another work order today because the website doesn't show my original work order or any past work order…
Bad Customer service i am resident and i tried to speak with the property manager and no receive response
I have enjoy. My new rental house this is actually my first lease I have ever been on , I like this location and the city of MURFREESBORO TN is growing ,
Sandra Melendez with Hudson Management was absolutely amazing to work with! She covers Texas amongst other states. She cares and she will help you every step of the way with your lease. She is also bilingual. That really helped me since I am puerto rican. Loved working with her! Kudos to her and her team!! Kind Regards, Samali Gutierrez May
Hildred was an amazing help to me and my roomate both. She was proactive and extremely helpful above all with every step. From information on specific topics regarding the lease we were unfamiliar with, to the lease being approved and signed, she was there to inform and guide us in every step of the process. I was very impressed with her professionalism and knowledge with each question that was asked. I was very thankful to have her for this transition!
Hildred has been very helpful and pleasant. Her customer service is wonderful!
Sandra is an amazing asset to Hudson Homes! Every time I have a need she goes above and beyond to fulfill it and is very helpful. Thank you, Sandra for all of your assistance.
I have been renting from Hudson since March of 2024. We unfortunately will not be renewing the lease in March due to our commute distance changing but we are so sad to be leaving. They are extremely easy to work with, any questions are always answered, maintenance was prompt whenever we had any issues. The move in process was so easy that I almost thought I was being scammed. We toured, applied, signed our lease, and moved in within a week. Everything was done electronically and our keys and door code were emailed to us. The neighborhood was peaceful and clean. I would/will absolutely rent f…
I would recommend staying as far away from Hudson Homes as you can. We rented one of their properties from 01/12/2021- 12/29/2024. As much as we liked our home itself ( the only reason we stayed for as long as we did) Hudson Homes and their team are the worst to deal with. The first year we lived there you couldn't even get ahold of anyone. Move in day it took us almost 3 hours trying to find the lockbox to enter our home. We had to call North Sight management, who is their awful maintenance company that they use. We had SEVERAL issues while living in the home. We went without proper heat and …
DO NOT RENT FROM HUDSON HOMES!!!! BEWARE!!! This company is horrible. We rented from them for almost 2 years, we paid their early release from contract cost which is 2 months of rent. To us that was $3200 plus paying for 2 months rent on top of that. We set a move out date with them and gave them our new address. 8 months later never received anything in the mail or any calls. They reached out stating they were in eviction filings, meanwhile we had been out of the house since march 15, 2024 our date of final move out set with this company was march 31, 2024. December of 2024 they called about …
Would literally give 0 stars if I could. We are going on 3 years with Hudson Homes and they have been so difficult from the get go but have gotten incredibly worse as time as went on. We moved into a house that need SERIOUS landscaping, like a total resod of the yard and they expected US to do it even though we were their first tenants of this home after their purchase and it looked like that upon us moving into the house. We've dealt with that to the best of our ability, but more recently after Florida hurricanes and torrential rain developed a mold problem on our bathroom ceiling. I've c…
Do Not Rent from Hudson Homes My experience with Hudson Homes has been nothing short of a nightmare. They are nearly impossible to get in touch with. I was sent straight to voicemail almost every time I tried calling, and emails were ignored until the last minute—usually at the end of their business hours. As if poor communication wasn’t bad enough, we were also unfairly charged for damages that we did not cause. My husband and I left the property clean yet we were billed for multiple items. We even had photos with date, time, and location stamps to prove that the house was spotless. Additiona…
“Trying to contact Yakel (FLorida)specifically is like going to the moon—‘impossible.’ I don’t recommend it to anyone. These company are the ones who charge you for electricity/water/sewage, and it’s a SCAM. I once had to pay $800. It was just one adult and one child living there, and I was at work all day, never at home. They never give you an answer for anything.”
Not only are they absolutely the hardest people to get a hold of , emails or calls. When you put in a maintenance request they send out somebody that they just found on craigslist. No joke. One of the texts even had to ask me for gas money just so we can get home. Then they really did us dirty at the very end when we were moving out and we all know you're not going to get your security deposit back they're going to find something to complain about but sure enough they surprise me with a $550 cleaning charge for the carpets. Which we noted 3 years before when we first moved in that these …
BEWARE!!!!!! I had an extremely disappointing experience with this company and the property we stayed at for almost two years. From the beginning, maintenance was virtually nonexistent—requests for basic repairs were ignored or delayed at times. The property itself was poorly maintained, with broken appliances and plumbing issues left unresolved. There was always something breaking or getting messed up. The customer service was just as bad, with rude and dismissive responses to inquiries. The final straw was when they unjustly kept our security deposit, claiming damages that were either pre-e…
Easy move in process.
Ashley was very helpful to me
We had an issue with our heating and the local maintenance crew couldn’t fix it. Kevin Benitez from Hudson Homes Maintenance jumped in and got it sorted out within one day. We are really grateful for his great service! Thank you!
Moved into a house that was dirty, carpets were shot, drawers in the kitchen were broken, no hot water, no heat, etc. and I had to get all this stuff fixed myself although I didn't replace the carpets. Had to pay a $4,500 security deposit to move in. 2 years later I move out because they wanted to sell the property, and they slap me with all kinds of fees and not only take my $4,500 deposit but add $1,000 on to it that I owe them for things like Lawn Maintenance and Trash plus all the stuff that was messed up when we moved in. Why should I have to pay for lawn maintenance after I move out? …
My personal experience with Hudson Homes was a GREAT one!!! The one in particular experience I had was with Sandra (Property Manager.) She made my move from San Antonio a most Stress-free experience. She offered different suggestions/options for myself and kept communication all the way up to my move and thereafter. She was absolutely Amazing!! I would definitely recommend her services as a Property Manager. Thank you Sandra for all your help!!
I have not rented in almost 30 yrs but they made the process easy seamless from touring the home, applying, and moving in. Very friendly and supportive staff.
This is, without a doubt, one of the most appalling property management companies I’ve ever had the misfortune of dealing with. They treat tenants as nothing more than dollar signs, showing zero regard for basic customer service or decency. Their lack of professionalism is only matched by their eagerness to squeeze every possible cent from you, with little to no accountability for their own responsibilities. I won’t even bother detailing my experience—there’s no point. They’ve clearly made a habit of disregarding tenants’ concerns. If you’re considering renting or working with this company, d…
For your benefit, DO NOT DO BUSINESS WITH THIS PROPERTY MANAGEMENT COMPANY. We rented from them for six years with no up keep or maintenance to the house. Then when vacating the premises after they evicted us suddenly to sale the house, they kept our deposit and charged us another $2,000 for things that should have been maintained and up-kept within the six years we resided in the house. From other reviews they are a horrible,unreasonable, fraudulent, and unprofessional to do business with. Immediately after we moved out, without reaching out to us concerning these costs, they immediately turn…
Excellent move in.
I spoke to them about the high levels of radon found in the home, but they took no action. They also did not inform us about any radon levels in the area. This shows either a lack of concern for their tenants or a negligence in checking for such issues, which is incredibly irresponsible.
Do NOT rent from Hudson Homes. We rented from them for over 7 years and got not one cent back. Not one cent of our deposit. We didn’t even get proof they had our deposit - in fact they said they didn’t - that we didn’t pay a deposit. Which is a laugh. We paid first, last. Brokers fee and a deposit - who moves into a place without paying that these days? ? They will rip you off. Not provide any proof. Leases. Nothing. We are having to file a court case actually against them to get our money back. They have no office. You’re transfered to people in their kitchens. It’s modern day America with hi…
I love my home and neighborhood, but if I ever have any maintenance needs it's an awful process to get anything fixed. They use Northsight management for maintenance, they send any random people out to repair which takes extremely long and typically are very unprofessional individuals which may or may not even fix the problem. I've been dealing with this for 7 years. I try not to call them unless it's something I can't get fixed myself.
Im a current resident with Hudson Homes. I had a situation that was addressed by Belinda Patt. I was completely pleased with how she expressed herself and was compassion towards my needs. Thank you very much for all your help.
This company is a nightmare. When you need anything fixed, even emergencies, they will take their time getting back to you. Even so, once it is fixed they go the cheapest route possible through sketchy and rude contractors. This company essentially evicted my family so they can sell the home I was renting for 4 years.. not only did I have to pay $6k to move into a new home, but Hudson Homes did not return my deposit as they subtracted from “repairs” which should be any owners responsibility like re-painting and shampooing the carpets. I truly kept this home in tip top shape and made simple upd…
I normally don’t leave reviews, but I feel I should warn people of the atrocity that is Hudson Homes. We rented with them from 2020 to 2024. My experience with Hudson Homes from day one started off shitty… literally. On the day our lease began my now husband and I planned to soft move and take some essentials over that morning. Unfortunately, we were not able to get in contact with anyone to secure the keys/code to the house until around 6pm that evening at which point it was too late to really do anything. The next day we had our cars and truck loaded up ready for our move. Once we get to the…
I had a great experience with the Mid-Atlantic team, specifically Noel and Esmeralda. They provided excellent customer service throughout my move-out process. I never had any trouble getting in touch with them, and they typically responded to my emails within a day. While the property itself had several problems, I have no complaints about the Mid-Atlantic team's support and responsiveness.
Extemely hands off to the point of being useless. When we moved in, the yard was severely overgrown, but they will do NOTHING in terms of lawn or yard maintenance. It's all on you after you move in. I spent literal weeks pulling out invasive species, including Mile a Minute vine. If you have any issues (like, for example, them claiming you never uploaded your renters insurance) there are NO HUMANS to contact. You have to fill out an online form, which, in my experience, is never responded to. Slumlords banking on their tenants doing the work for them
No callbacks, terrible customer service, serious problems with rental that should be taken care of ASAP- ive been patient long enough
My move in experience with Hudson Homes has been a good one! I was able to complete paperwork and get everything needed electronically which was very convenient. My initial support from Move In Specialist, Vince Birmingham and Home Management Team Member, Sandra Melendez has shown superior professionalism and customer support! I appreciate their thoroughness, follow-up and keen attention to detail. Thanks for making my state to state move a smooth one!
Nice home that was offered, but it’s so unfortunate that it’s being managed by Hudson Homes. Onboarding experience was mediocre, but the move-out process was challenging. There was zero regard for remediation, and zero willingness to be flexible or listen to solutions. They’re simply in place to be a transactional management company and garner max returns for their owners. It’s a shame the company is knee deep in policies that prevent any sort of empowerment amongst their employees. It speaks a tremendous amount of volumes and I will choose to do business elsewhere. I had multiple renters in…
Hildred has been amazing she was very detailed about my move and very helpful
I worked with Vinson Birmingham and the experience was GREAT! No hassle, no unnecessary running around. I was walked through paperwork and move in. They have several beautiful homes on the site, nothin or anyone is perfect, but they’re quality and updated…. I’m looking into buying soon but I never wanna move 😩
Do not EVER rent from this company! Last August our basement flooded with nearly 100 gallons of water. It was a Saturday night and we called the emergency maintenance line and they said someone would be out that Monday despite the fact that my husband and I both stated several times that the basement was actively flooding. The maintenance worker finally came out that next Monday to evaluate. He came back Tuesday and ripped up all of the vinyl planks that had water damage, put them in a pile, and left fans going in the basement for a couple days. Once the concrete was dry, the man asked if ther…
I rented with Hudson Homes for three years. The company that handled maintenance issues was always prompt and took care of anything I needed. At first, I had difficulty getting in contact with a corporate representative from Hudson Homes for several things that popped up over time. That all changed with the introduction of Ashley Arnold, who I have to say was a true blessing to work with. She was fantastic; she always responded quickly to my phone calls and emails throughout the move out process, and she was genuinely kind and caring. She deserves a promotion!
If I could give this company a zero I would. don’t rent from them. This is a horrible company .I rented from them for 5 years no issues .Then out of the blue they told me I had 90 days to leave because they were selling the property . They are very rude and heartless when I asked for an extension .. and the house is still vacant.Then when it was time for me to get my security deposit back they took all most 500 of it stating that they had to take trash and clean . When it was only a toddler basketball , a drill that was theirs a humidifier that was theirs ,a dust pan and a water-hose and …
If I could, I would also give them 100 negative stars. DO NOT TRUST THESE PEOPLE. We are in the process of getting out of this terrible home and it has been a nightmare. Here is a list of why we are leaving: there were bats in the attic when we got here, I was pregnant and since they had put so meany air fresheners in the house I couldn’t smell the terrible smell but when we took them off it made me sick, they broke into my husband’s work truck and stole tools, since I was pregnant I did not feel safe anymore after this and they would not accommodate us, we wanted to leave but they wanted to c…
Horrible experiencia 2 semanas sin A/C en la casa la temperatura 80 grados y la compañía sin hacer nada aún cuando les hicimos yo y mi esposo órdenes de mantenimiento y llamadas también 👎🏻
Extremely difficult to reach someone by phone or email. I have been calling and emailing all week regarding the return of my deposit. No one has attempted to contact me. The rent portal often has fees that don’t add up and my statement for the return of security deposit states a $300 carpet cleaning fee though the carpets were cleaned. I filed a dispute and uploaded proof of cleaned carpets and still as usual have not heard back. I don’t believe anyone viewed the home after move out but just added this charge automatically.
Great experience with our application and with our move in. Very easy to get someone on the phone with quick responsive answers. We’re very happy with the condition of the house.
The application process was extremely easy and got accepted in just one day! Vince Birmingham stayed in contact with us throughout the rest of the process up until move in day! He made sure we had everything we needed from day 1. So far Hudson Homes has been great!!
Worst company in all America. The top scammers of the year and next years to come. From Ashley and Alijandra the company is the worst company to do business with. They breached the leasing agreement twice and tried to keep our security deposit after we left because of their negligence. Lawsuit filed. Also let me repeat this again this is the worst company in all America if they do business in different territories I feel sorry for them.
Jordin was extremely kind and helpful with this rental process!!! The home is very nice.
Experience with the help of Hildredwas incredibly easy and smooth . She cleared all doubts and took me by the hand through all steps moving in. HOWEVER, the customer service is completely HORRIBLE, no one was available to guide me through my move in throughout the weekend, was over 2 weeks without my home keys, their maintenance contractors are the worst, they are non-responsive, they don't care about the tenants or the homes they're managing, when I received the home it was dirty, damaged floors, carpets were dirty, plumbing issues, and much more. Whenever I call for a maintenance request the…
Never missed a payment EVER! Shuts our app down because of a card issue and a late payment. Loyalty doesn’t matter with them. Gave em a call and they did not care at all. I know it was wrong for me to assume they would.. them being a huge company, but still smh
This company is so hard to communicate with, not answering calls, returning calls. Their policies are all over the place. I would recommend looking elsewhere if you come across one of their homes. Update: 7/2024 Company still lacks accountability, no one ever knows anything going on. They still don’t call back. I asked to speak to a higher up, Randy, who was able to facilitate/fix one error for me so I could finally close the doors on working with this company. I have rented and owned homes for over 10 years and never had a more terrible experience. RUN FROM HUDSON HOMES. 2028 magna lane…
I wish I could leave zero stars I would. There are no words to describe how horrible this company and its workers are. After a year of them not fixing our home (that we were still paying full price to rent from them) they’re even making getting away from them a nightmare. After explaining how our home is not inhabitable in the laws of our state as we have LIVE WILD ANIMALS entering, we were told “it’s our choice to stay there” and that we should “go stay in a hotel”. I’m sure this review will be deleted just like the previous. I will repost to warn anyone of theses cons. Update 6-15-24: a…
I'm not sure how a company can be so bad at doing their job but they are crushing it in the worst possible way. 3 months to fix anything and the cheap labor repair guys just made it worse. Ac took 3 months to repair. Hot water 3 months. Mold due to lack of ac took 2 years to remedy. Window wouldn't close and took 8 months to repair. No one ever showed for the leaking sink work request from 3 years ago. List goes on and on
We had an absolutely appalling experience with Hudson Homes. Upon moving in, we encountered significant issues, notably the absence of a trash service included in our lease agreement. Despite repeated attempts to address this with management, it took over eight weeks for any action to be taken, during which time our home became unsanitary and attracted pests. Furthermore, upon moving out, we were met with unjustified charges and a refusal to return our security deposit. This was exacerbated by the company's failure to address basic maintenance concerns prior to new residents moving in. Notab…
This company is deceitful and are crooks. I rented from them for 4 years and we were given only 2 months notice that we had to move out after they were negotiating a new lease because the owners wanted to sell. Needless to say that was a stressful time on such short notice so after moving out and paying thousands of dollars and countless hours cleaning and making everything perfect although I told them we would be out at the end of the month they conveniently put in the fine print that you need to send an email telling them you are out. This is aside from the fact that I had already given them…
If I could give them negative stars I would. We rented from them for two years and it was a complete nightmare. Their maintenance is a joke and there's absolutely no accountability within the "company", if you even want to call it that. On top of all that, we returned the home in better condition then we rented it and our deposit was still taken from. We spackled, painted, pressure washed all concrete on the property as well as the garage, did all the yard work, and hired a professional cleaning company to detail the property. These people are absolute crooks. Now we're in the process of retai…
Hudson Homes Management is one of the most incompetent companies I’ve ever had to deal with. If you are looking to rent a home, RUN in the other direction if it’s being run by this horrendous company. Save yourself the headaches and find a company that cares about its residents. UPDATE 6/12/2024: I called them on their corporate line that they almost never answer, and what a shock, nothing came from it. Hudson Homes Management is nothing more than a corporate bully who couldn't care less about the people who are renting their houses. After over a year of requests, HHM finally sent out a compa…
Don’t rent with them. Worst company ever the charge me 2000 dollars for move out cleaning and maintenance and send me straight to collection without previous notice. Their maintenance service doesn’t work and in order to fix something on their house you’ll have to submit 1000 tickets to see if it get fixed.
Unfortunately, this company may be scamming residents out of money. Just be careful. We moved into our rental in Georgia July 4th weekend, 2023. You have to wait 60-90 days to get your first utilities bill. When we got our first bill mid August it was extremely high. A month later, even higher. We put in a maintenance request & the issue was "resolved". Come to find out, it was a faulty water meter. I called my property management team about the issue & they told me there was a good possibility there would be some concessions or refunds back regarding this. She told me it may not be 100%, bu…
Quick and easy with out of state move to one of their properties.
I called 2 days before making my rent payment cause there was an extra charge they needed to remove and they agree with me. Lady said I can go ahead and deduct that extra charge from my payment. So I did. I paid my rent on time and now they sent me an email saying that I’m late on my rent because I didn’t pay that “charge”. Unbelievable. I can’t contact anyone today cause they are closed and if I don’t make the payment by the 5th they will charge me late fees. I’m so frustrated right now. I’ve always been very responsible making payments on time.
BEWARE! Do not rent from this company find alternatives or you will regret! No renten a esta compañía, o se van a arrepentir busquen otras opciones!
First of all, the 5 star rating y’all getting is false. If you want to know the truth about this company go to the better business bureau. Next, this company is a complete scam, which I found out today. My lease ended 11/2023. These bozos charged me rent for December and January, not to mention almost $800 worth utilities bills. How are bills being accumulated if the purport was vacant? They even put a judgement out on me, which I was unaware of. I received the judgment in the move because I wasn’t properly served being I was no longer on the property. I had finished met lease and gave them a …
STAY AWAY from this rental company. They are the most deceitful liars. The homes are Raggedy and not maintained. I lived in a house with a water leak the entire time I rented from them. I had no hot water during the winter months and Hudson lied to my insurance company advising that the house was livable. It’s Illegal to live in a house with no hot water, pipes eventually burst completely.(pics are below) to show the bathroom floor and kitchen walls stayed open and muddy for two months. My water bills were extremely high ($300-$400 just for the water) $600 month For electricity due to no insta…
Horrible company, after paying off all the stupid fees they say you owe for breaking lease, over 10k, they will still send you to collections to get more money from you. I suggest Stay away if you can.
Terrible experience. Left WITHOUT heat over 2 months in WINTER and had to reach out to bbb to get it fixed .(hvac went out 3 times in in only 1 year ) Multiple issue that they would take their time to fix. Do not rent the house in Lewisville on CHOCTAW . It’s falling apart and has roach infestation . We left after 1 year . RUNNNN
Be Aware of this Company!! They will squeeze every last drop of your penny when you end your lease with them. They CHARGE MY KIDS $8000+ and did not return the Security Deposit to my kids.
It is my first and most worst experience of all. When we moved in, there are lots of thing need to be clean and repair. So there are things they did and didnt do. BUT THE BAD THING IS...AT THE END OF OUR LEASE THEY CHARGE US EVERYTHING, EVEN ON THE THINGS WE DIDNT DO. The Hudson Homes CHARGE US $8000+ and DID NOT RETURN OUR SECURITY DEPOSIT!! BE AWARE OF THIS THIEF!!!
BIG shoutout to Sandra at Hudson Homes! I've been in my rental property for 3 years and she is the best representative I've worked with. She is thorough, responsive, and gets things done quickly and accurately.
BEWARE! This is a Dr. Jekyll and Mr. Hyde kind of company. Extremely nice and accommodating at the beginning, but it quickly changes as soon as you are moved in. I should have listened to my gut when I was reading reviews before signing the lease - it felt a little off because the company is not local - you will never see anyone, and we used a keypad to look at potential rentals. I thought how bad could it really be? Unless it's a scam, it couldn't be that bad. Well, it feels exactly like a scam 1 year later as we are moving out as this was always intended to be a 1-year lease while we saved …
Easy process, always responsive no issues at since moving in
Overall the rental process was very well executed. Staff was very helpful accommodating and knowledgeable. Only downside was addition cleaning we had to do when we arrived from out of state to move in to home. Downside of not being local. Upside, the house was pretty well represented so no surprises and the maintenance team have been very responsive when needed.
We've just about concluded our 2nd year renting with Hudson Homes and I just signed a renewal for a 3rd year. I too work for a nationwide property management company and believe myself to be a decent judge of competent property managers and I genuinely have nothing but good things to say about Hudson Homes. Granted, I can only speak to their Florida market, but everybody I have ever worked with has been very pleasant, friendly, professional, and helpful! They have always been prompt in responding to service requests and both of my renewal offers have been very fair. The online payment platform…
WORST LANDLORD i HAVE EVER HAD. I HAD A SECURITY DEPOSIT OF $3700 AND THEY TOOK $2000 OF THE SECURITY DEPOSIT. tHEY CHARGED ME FOR REPAINTING THEIR HOUSE AFTER MOVING AND I PATCHED UP ALL HOLES FROM ARTWORK ETC. THEY DOUBLE CHARGED ME FOR MY FINAL ENERGY BILL. I COULD GO INTO MORE DETAILS BUT PLEASE BELEIVE ME, IF YOU RENT FROM HUDSON HOMES YOU WILL REGRET IT!!!! KARMA WILL CATCH YOU IN THE END FOR CHEATING GOOD PEOPLE OUT OF THEIR MONEY.
Ashley A was very helpful on the needs I needed for my move out and the questions I needed answered, thank you so much
My experience has been wonderful. The staff, especially Hildred has been so helpful and thorough. I was able to sign my lease in less than a week.
I had multiple problems with management during my tenancy but i will say that Toni was awesome. She was the one that really took care of me when I needed help. I wish her the very best.
A stellar experience with Hudson Homes Management! A massive thank you to Marlita Pollard for her kindness and making every step feel wonderful. She truly adds a personal touch, making it more than just a transaction.
Stay away from this company. The homes may look presentable, but if you ever have an issue communication is non-existent. I’ve had a maintenance issue for 6 weeks, no working kitchen sink that started with a leak. The original contractor came, knocked down part of our living room wall, which is connected to the kitchen, made the issue worse and nothing has been done since then.. no one is in contact with me about this issue. Again… a necessary fix, 6 weeks later, no solution in sight. Their maintenance contractors are incompetent. The lack of regard is beyond infuriating and the rent is surely…
PLEASE BEWARE OF THIS COMPANY! They’re the worst and most unprofessional leasing company ever. If you utilize this company they will have zero respect for you as a tenant nor respect their own contract. They have zero communication within their own organization and definitely not with the tenants. They are based in Dallas and rentals in Florida, which means there’s no one locally to help facilitate maintenance or anything for the properties. It’s all done remote from junior analyst, who have no regard for anybody because it’s not their place of living. They communicate when they want to, on th…
Easy move in, questions answered, great customer service
I have been living here for 4 years anytime you need maintenance done on the house things never really get fixed and I'm taking about small things. I currently am in a situation where a tree fell on the house and now the home is unsafe to stay in. The person they sent out could not do anything to help because he said he is not qualified to handle this type of damage. I reached out to the company again and so far I'm getting the same response as the last guy they sent. So now the township is making me vacate the house. So my family and myself will have no place to stay. I do not recommend renti…
Overall great experience. The staff are very kind and professional. Top notch customer service. Over the moon with our interactions with all of the staff including maintenance. The home is very nice and clean. There have been numerous technology issues due to the fact that almost all of the leasing process is online. Even with numerous emails with explanation, it still was not a super smooth process; I suspose if we were younger, it may have been easier. There is definitely room for improvement on the app/website side in my opinion. When I click on lease, a lease should be there to print not j…
I am very pleased with Hudson Homes and my move in coordinator Vinson Birmingham, my application process was very easy and my move in process was so fast and easy. I would recommend Hudson Homes to my family and friends.
No way to contact this company after hours. When u have a 8-5 job and can't call during thier available times what are you to do? It's been 6 weeks since move out and no security deposit refund.
Do NOT do business with this scam of a company. We've rented from them for 5 years and getting them to go maintenance work is like pulling teeth from a shark. They deem just about everything as "residents responsibility" and even when they finally do approve a maintenance issue they never want to get reliable reputable contractors. It's always the cheapest possible fix. They literally painted over a water damage spot in the ceiling and said they weren't going to look for a leak because it would be too hard to find. RUN far away from his company
From start to finish, a very modern, organized and detailed process. And whenever a question needed help, Jordin was over the phone relentless to make sure we got the answeres and guidance to move forward. Very satisfied with the experience.
They are awesome and quick to get you moved in until it comes to necessary maintenance for the safety of you and your family. They started a project at my home and now won't a phone call or email, and I don't have an exit available from my top floor where me and my children sleep and also the rear support beam of my house is rotted out too. Ive had no exit for upstairs for a month now and theyve known of the other issue since October and NO ONE WILLL ANSWER ANYMORE!! Remind you this has been a project that started in October and it is now almost March!!! Maybe if they had legit contractors the…
Poor communication. Poor maintenance. Everything is patch work. It took 4 moths to address a water leak and ceiling had multiple leaks. They do charge you an average for utilities for the last 2 months. Despite home being vacant and the summer heat wave skewing the average they refused to reason with the high premium they charged. Check the reviews and BBB before doing any business with these corporate bullies.
Absolutely horrendous company with even worse customer service. We have been experiencing a maintenance issue for 8 months, which includes a structurally unsafe chimney and wildlife freely accessing our home through said chimney. four birds and a squirrel have entered our home and we found a mummified squirrel in the fireplace. Hudson and Northsight maintenance company have been completely negligent and have shown no intent to fix the issues. They have willingly put us in danger and have not attempted to uphold their legal obligation as the lessor to provide us an inhabitable home. I have been…
One of the only rental companies that basically everything was the renters responsibility.
The communication has been great. There were several companies that I couldn't get on the phone or didn't have contact info. Hudson Homes reached out to me as soon as I was accepted and then walked me through each step and called to make sure I got the steps done correctly or to see if I needed any help. Easy process and simple. And was able to get the move in set up beyond the time I needed to be there. Ms. Hildred Is amazing! Helped me through this whole process.
This is an AWFUL rental company! Overpriced rent, maintenance company doesn't care about you, rental company is based in Texas but has properties throughout the country. So they have ZERO clue on what is going on! House we rented was a dump for almost 1600 a month! Will NEVER rent from you again! And I advise everyone else to stay away unless you live near their office!
DO NOT RENT FROM THIS COMPANY!!! They charge you fees without your consent and refuse to properly inform you of the charges. They also refuse to call and have a conversation but ignore you via email. At first, I had nothing but good things to say about this company but running into my first issue, they are unwilling to be fair and provide customer service and not to mention, they fail to alert you of any changes to your account so you're stuck paying for things you had no knowledge of. It's sad and pathetic and seems illegal.
We feel at home and look forward to Renewing. As long as the rent stays the same. The home is perfect we treat it as our own. And Hudson Homes is great
Rental home is well maintained. Hudson homes is quick to respond when repairs are needed.
Nothing but issues. House in need of desperate repairs. Managment is absolute trash. Customer service is even worse. Random charges to the rent statement. This management company is a trap, do not rent from them.
Stay away from this rental company. Houses are outdated and you will get hit with hidden fees and extravagant utility cost. Dealing with Hudson Management is a nightmare. This company is dishonest and fraudulent. Do yourself a favor and find somewhere else where to rent. Worst experience ever
The absolute worst !!!!! Do not use them. They steal your security deposit and don’t bother trying to talk to you and when you message them they say “we will not discuss this” just so they can steal from you. These people are terrible. Better business bureau rates them a 1 star go look before leasing
Y'all suck a as whole, as a collective. Have a good day. I'm outta here in September.
I’ve been a tenet with Hudson Homes for almost two years now and this whole time Renee’s Customer Service has been unmatched. I’ve never had someone who is so compassionate and will go above and beyond to help and resolve issues that may come about. I’ve also had the pleasure of getting assistance from Dwight, who Customer Service was the amazing as well. What a joy it is working with them both .
We're behind on our rent,because of being Laid-off and unemployment no longer available. The staff was sympathetic and kind.
Kirsten Johnson Quickly resolved my issue unlike the lady I spoke with in the week prior. These 5 stars are for her as Hudson Homes would’ve lost a great tenant without her. Kudos to Kirsten!
Been with this rental company for a year and other than maintenance issues they have been great. Toni Franklin is one of the representatives that I have been working with and she has been amazing and helpful.
Ever since my home transferred to Hudson Homes Property Management, I have experienced problem after problem; they are systematically flawed with poor communication. The simplest of lease-related changes will be done incorrectly several times before they get it right, and you will have to call/email them daily to make sure that something gets done. They made a mistake and did not verify that I carried insurance through Geico and snuck renters' insurance into my rent without me knowing - when I discovered this after nearly 2 years, they first promised to refund me then back peddled and attempte…
I have had a great experience beginning to end with my move in team.The home we moved in was perfect for us I am happy ,we stepped out on faith and Hudson Homes move in staff was there all the way. Thank you all Leslie and Jordan answered all my questions and assisted in every way they possibly could.
The worse experience ever, I rent a house from this company in Albuquerque and they totally suck, they take for ever to fix thinks like the refrigerator, that take a least a month for me to have another, plus they send me to collections because I have a balance of 125 that I didn't know I have. They never told me and they never try to contact me first. I got my deposit back because the house was vacant an a lot better conditions I move in, but I was not happy when a collection company contact me to collect the amount that was not necessary. don't rent a a house or apartment from this company b…
I've lived in a rental from Hudson Homes for four years now. I can honestly say their customer service has only gotten better every year. I had an issue with autopay and less than 24 hrs later Tiffany fixed the issue and personally called me back to let me know. They stay up on their homes. I've had septic tank replaced, water heater and french drain in basement all replaced along with minor fixes. I have to say we love the home we rent and highly recommend Hudson Homes.
Hudson Home is literally one of the worst property management I’ve ever dealt with if you’re a tenant. RUN don’t walk. The people who work there are rude, out of my years with dealing with them I’ve only talk to one nice person who is the person that transfers you over. We were at the property for five years originally started with WRIPM (they are amazing). We were never late for one payment we had an issue due with our bank and they cut off being able to pay online for over a year after..after only one time! They didn’t offer pest control anymore even though it wasn’t a single home. The maint…
Viewed the property and automatically wanted it did my application same night and was approved the next day Elli gave me the great news and was very nice told me I could contact her if I needed anything. Will recommend this company to friends and family!
Tiffany Hall went above and beyond to help me complete my roommate application in a timely manner.
My email was responded promptly by Toni Franklin. Toni was very helpful and was able to address my questions. I recommend Hudson Homes to any future residents. I've had nothing but good experiences since day one.
No hot water going on 10 days now. I spoke with Sara and advised upset no urgency rather than the company waiting for bids to chose the cheapest option. Then I get hit with a late fee because no rent has been paid as the residence is uninhabitable and I have been staying in a hotel. I have called left messages for property managers with no response. During all this I then get a lease renewal for $300+/month meanwhile the Township failed their request for a certificate of occupancy. Hopefully someone will read this and decide to call me back. This is unreal!
This has been by far the worst housing company to rent from. If you call for assistance or questions about the house or account your are given the run around and talk in circles. They do not listen to your complaint. They do not follow up. They post charges to accounts without notice. When it comes to having maintenance done and they ask specifically for your schedule so someone can be home they don’t actually do that. I’ve never once had them show up at a time frame I gave. I highly recommend not moving into a rental with them. During initial move in I was told that the house was cleaned (b…
Let me start by saying, this is not the review I wanted to write. At first, I thought very highly of Hudson Homes. Everyone has been so friendly and easy to work with. They would always be willing to help with whatever I concern I had. Up till now any issue I’ve had with my home was resolved in a timely manner. However, I guess it takes a couple of bad experiences with someone to totally shift perspective. The most recent experience I’ve had with my home totally changed my mind on this lessor and I would not work with them again knowing what I know now. I had gotten locked out of my home recen…
I had an issue with a gas charge on my bill in September and I called about it and was told to send what I had to an email address and when they replied they told me it wasn't anything they handled so I called who they told me to call and I got a run around and never heard from anyone so I called back on 10/16/23 and got a run around again with no resolution just told to talk to someone else so I called back again on 10/23/23 and spoke with someone who was no help and just wanted to talk over me and was told again to send what I had to an email address and they would get back to me by the end …
LEGAL ISSUES- I rented with Hudson Homes for a year, I placed a large deposit on the home I was renting and at the end of my lease I was not given the opportunity to inspect the home with them as the law allows me to. They sent my deposit past the 30 day mark, per the law and withheld a vast portion of my deposit, with no itemized list of deductions, I recommend reading your rights as a tenant and what they are legally allowed to do and not allowed to do, I would never rent from this company again simply because of their lack of transparency and standard for the laws. For context I rented in …
Nick is a very punctual and respectful and a knowledgeable Tech he’s very skilled and go out his way to make sure he does his job well and that the tenant is satisfied if I could give him a 10 I would he’s very deserving of that
My home is in Florida and Hudson Homes is located in Texas. So waiting for maintenance has always been an issue. Recently I had a situation that was just my last straw. Loni Warren has come to my rescue! She had been amazing with helping me get things done and in order so I can continue to live in this home I rent that I love. Without Loni I most likely would make plans to move in April. She has renewed my faith with this rental company. HH needs to put Loni in charge of all resident relations and if so they will find all their residents would be much more happy.
I love living here. It’s so peaceful and relaxing. Management is so helpful and will work with you.
We could easily access our rental the first day. They did have the physical keys in a spot that was hard to locate, but once we found them everything worked as needed. After completing a walk through there are some cracks and scratches in the floor and some of the sprinklers are not working. Overall, we are happy with the house and neighborhood.
Hildred Gebhart was an amazing help always on top of us to get us an smooth moving to our new home. I highly recommended her and Hudson Homes
Kristen with Hudson Homes assisted with great diligence when I was deciding to renew. When I ran into issues she was ready and willing to help, checking with me everyday to ensure that I am happy and my issues were resolved. Very happy with her services
This is the worst home management company I have ever had the displeasure of dealing with. Not only did they not fix things in my home that needed to be fixed which resulted in my son getting hurt, they didn’t want to take responsibility for it, they don’t have a renters license and are trying to collect rent. Never ever rent from this place ever. Take your money elsewhere. If I could put zero stars I definitely would.
I've been in this home for one year and had previous minor maintenance requests, which have always been proactively handled each time. I never had to call twice for them or in some cases once, since I submitted the request online. This week I put in a request to add a feature to the home which initially was marked completed and went silent. Persistence doesn't always pay off. But this time it did with the helpful nature of Tiffany among a few others who led me to her. Tiffany listened to my request and immediately got down to business in finding an answer. Then she followed through with the …
Destiny Wilson coordinated the removal of a very large bamboo forest that was planted years ago by the owner of the rental property. Under our lease I am required to do lawn maintenance. HHM expected me to remove the bamboo at first, but when I provided pictures of the area, before we signed the lease, she then coordinated with a tree removal service to have the bamboo removed. She communicated very well with all parties.
So far Hudson Homes, has provided me with amazing rental experience this past year. I haven’t had any issues with the house, or the staff. I just had a conversation with Belinda, about renewing my lease. She was an absolute sweetheart! Thank you, Belinda for all your support, though this process!
Absolutely the worst rental company I’ve ever dealt with didn’t fix my garage for 8 months!!! Then proceeded to tell me they aren’t going to deduct anything off of my rent for the saftey issue and big inconvenience. Tried calling property management but they only speak to you on their time. Hudson homes is not a good place to rent from also considering rent was always paid on time! Goes against (Tex. Prop. Code § 92.056). But as far as they’re concerned it didn’t affect my saftey or livability there.
I just want to say that whenever I have an issues with my lease or payment Toni has always gone over and beyond to solve my problem. The last issue I had with excessive late fees she worked with me to go over every line to find an error. I also want to shout out Tiffany Hall for helping with my last issues.
Hudson homes management is a scam and fraudulent company. Anytime you have a question regarding your account and/maintenance, they will answer with "I don't know", or no response. Since day one, the company have been nasty and rude. They will send you notice regarding your account and don't know how or why your balance is high. When it was time to move out, we told them on sept 13 via email we're not renewing our lease, on sept 21 we emailed hudson homes telling them "we'll let you know when we havr officially moved out". Now I found out around sept 24 to 27, my stuff is gone and there's NO NO…