Knightvest Residential Reviews

My daughter lives at The Berkeley in Ft Worth close to TCU. The property had terrible reviews, I should have known better. I set up auto pay for my daughter's rent, and inexplicably the "echeck" option on my account was disabled, and thus the rent payment didn't go through. I got charged $159 in late fees and another $55 because I had to use certified funds. I requested a refund for both and was denied because apparently it was my fault. The reviews are true. Don't do it.

Knightvest sets a high standard when it comes to communication and execution. Their team is incredibly professional, well-organized, and always responsive. From leadership to on-site teams, everyone we've interacted with has made the experience smooth and collaborative.

Knightvest Residential excels in property management with exceptional customer service and professionalism. Their responsive team and advanced technology streamline operations, enhancing transparency and efficiency. Their deep understanding of real estate market trends helps property owners maximize their investments. With a commitment to maintaining high standards and ensuring resident satisfaction, Knightvest Residential is a top recommendation.

DONT EMAIL ME SAYING TO EMAIL YOU IVE SENT YALL 10x EMAILS TO KNIGHTVEST EVEN CALLED YALL AND I HAVE THE RECORDING A LADY PICKED UP AND AS I WAS COMPLAINING SHE SAID “ IM IN A MEETING “ EHY WOULD YOU ANSWER IF YOURE IN A MEETING UNPROFESSIONAL I used to be a resident at these apartments before moving down the street with my mother, and because of my experience living here, I recommended that my boyfriend stay at the complex as well. We have friends in other buildings who help us when we are working or when I am unavailable to help my boyfriend with his ESA dog. Management is now accusing him…

Worst apartment company ever !!!!! Stay away and don't renew your lease and don't believe anything they say!!!!

I live at St. James “Luxury Living” managed by Knightvest. Let me tell you about my experience over the last two years!! 2024: 5/11: Move in 5/14: Elevator 2 broken until 6/21 5/28: Elevator 3 broken 5/30: Freight elevator broken 2025: 4/17: Elevator 2 broken for two weeks 9/01: Elevator 2 broken until 9/10 9/29: Elevator 3 broken until 10/1 9/29: Freight elevator broken until 10/1 10/7: Freight elevator broken until 10/8 10/30: Elevator 3 broken until 10/31 9/29: Elevator 2 broken until 01/06 (promised every two weeks for a repair) 11/18: Freight elevator broken until 11/19 12/1: Freight …

I would strongly caution anyone considering leasing here. After experiencing domestic violence, I exercised my legal right to end my lease under Texas Property Code §92.016, which clearly protects victims of family violence from being penalized for early lease termination if proper written notice and documentation are provided. Despite following the law, Domain at Memorial still attempted to charge me back rent and reported me to RentDebt Automated Collections. This is not only unethical but also illegal under Texas law. Landlords are prohibited from continuing to collect rent after a tenant…

To all past, current, and future residents of properties managed by this company- In the last six months, I’ve had TWO separate break-ins to my assigned storage unit. And the access is being GRANTED by the property! The first time, over $3,000 worth of items were stolen, and my daughter’s school artwork was destroyed. Just last week, someone gained access again and stole every personal and legal document my child and I own—passport, SS cards, birth certificates, legal paperwork, all gone. That’s not a coincidence. That’s a pattern. I’ve already reported both incidents, and I’m still waitin…

Horrible property management. The community I live in used to be under this management until 3 months ago. The new management is so much better but still undoing all the problems Knightvest caused. No heed to service requests, unnecessary hidden charges added on the day of lease signing, unresponsive staff, neglect towards amenity maintenance. I could go on and on. Good riddance for me. Residents considering one of their properties, be wary.

My son resided at the Lofts at seventh Avenue for two years While a student at TCU. The accommodations coupled with convenient access to stores/eateries/exercise equipment/walking trails/the military base and the short drive to the campus provided an amazing experience. Most importantly, the staff has been highly responsive to the tenants. I highly recommend this apartment for Students attending nearby Universities and those that have Busy schedules.

ENOUGH IS ENOUGH: A MESSAGE TO ASHMORE MANAGEMENT a knightvest project. We’ve reached a tipping point. Ashmore Management has left us confused, unheard, and frankly, disrespected. The lack of professionalism and tact in handling resident concerns has created an environment of tension instead of resolution. Let me be clear: We are not intimidated. But when a longtime resident’s cherished, award-winning bonsai—a symbol of years invested in this community—is dragged from its place without warning, it’s no longer about plants. It’s about power. About misplaced aggression. About deflecting blam…

"Stop hiding behind calculators and start doing your jobs. This company is unbelievable—months have gone by, and you still haven’t fixed the apartment issues. Completely unacceptable." Moral disengagement Self-preservation Total lack of empathy Systemic incentives WORST RESIDENTIAL HOUSING COMPANY EVER!

They don’t answer their phone. They don’t return calls no communication.

Please give more attention to Kimpton Apartments in Houston. We need cameras, more funding for the maintenance of promised amenities, and just flat-out attention. We’ve been constantly ignored.

We have been residence of Mission Eagle Pointe for four years and for the first two years everything seemd well. The property was well maintained the managers and everybody at the office were wonderful and then all of a sudden the property was sold. It was sold to some other company that just let it go down. It was horrible. They didn’t fix anything so then again they sold it and someone else got it and to this day they have spent thousands of dollars on renovating the property only to lease to people who don’t appreciate all that has been done. Now people here leave trash, beer cans and bott…

I am posting this review I left for Carrara at Cole as my experience is reflective of how poor this apartment management company is. UPDATE Serious safety issues not addressed. Foundation issues continue to worsen. New cracks appear and grow. The beams from the wooden structure have now started visibly showing through the sheet rock (see pictures). Cracks can be seen through the complex. Water turned murky a couple of months ago for myself and several neighbors (maintenance was of no help). If you enjoy pieces of your walls/ceiling fall onto you while at home, you will love it here. Highly r…

At what point is it okay for residents of Everton to complain about another day of not having hot water? At what point does an apology come from management? At what point do you as a company ask yourself, maybe we need better leadership at Belmar South? The staff is rude and condescending. Maintenance is lazy and can’t fix anything! Complaints have been filed with county and state agencies. Class action next? Changes need to be made. The complex has been inviolate of Texas Code.

Awful renting company. Units have roaches. Management won’t take you seriously. They will lie about getting things fixed and belittle your issues. ROACHES ARE NOT AND WILL NEVER BE NORMAL. IT IS BECAUSE OF YOUR LACKLUSTER MANAGEMENT. TREE ROACHES ARE DIFFERENT THAN INFESTATION ROACHES, learn the difference.

This property management company is so bad. They nickle and dime you, they don't do their jobs, zero customer service. I'm living in one of their apartments in Fort Worth and they haven't cleaned the halls since I moved in. They're covered with dog poop and feral cats running around. I had to put in a service request for them to clean the halls (which they didn't do). Stay away from any properties that are managed by Knightvest Residential. Go find a Cortland property - you'll be so glad you did.

The tagline on The Pearl's website is "luxury living at its finest". Let me outline the reasons that not only is this not luxury living, but the reasons you should take your loved ones and pets and look elsewhere to live. Before I do though, it is at least worth noting that though my issue is with the operation of this apartment complex, the maintenance staff are good guys and are doing their best, my dogs and I love interacting with that team. 1. I have had no heat since 10:45 pm last night. The answering service was disconnected, preventing residents from accessing the emergency mainten…

I have been trying to get in contact with this company for the LAST 3 months and have yet to get a response I have called emailed no response nor answer they used to own a property in Grand Prairie called the aria and some one used my name to rent an apartment that I had no idea about now I can not move because I have a renters debt in my name and I can not get a response from the company who used to owns the property to try and figure something out to help my situation it’s sad when you have to leave a review so maybe they can see this and RESPOND to my email so I can get this resolved so I …

Awful property management company. They ruined the apartment complex I used to live in. You can't even get in contact with them at the corporate level.

ROACHES EVERYWHERE!!!!

The short version: June 2019 I moved to Tribeca apartments in Plano Texas. Last year it was purchased by Knightvest and is now The Dorian. This year they also purchased Encore apartments about 50 feet away. I downsized over the weekend leaving The Dorian of 5+ years to Encore both owned and managed by Knightvest. I left a perfectly bug-free apartment to a damn ROACH FEST. I’ve been so upset I actually spent $750 this week staying at a hotel not wanting to return. I don’t see how treating my apartment alone is going to correct the issue when clearly given the amount of roaches we have seen it’s…

This company gave me my worst renting experience ever. You have a better chance of winning the lotto before an office staff member return your call or email. The properties they manage are hard to reach as well. (Asheville at Spring Branch) I wouldn’t recommend this company or their residences at all. Management communication is HORRIBLE!!!! Staff members usually just sit in the office & giggle while the phones ring off the hook. They tell you to contact property management just for them to never respond as well. This company does not care about residents at all.

My experience with the Solano at Chapel Hill apartment is terrible. My original lease for Unit 736 would start on 5/20/2022, but Duke Energy could not verify the address. The replied that they didn’t finish the power on that building. They assured me the power should be restored two days after my move-in date. I asked them to get my keys on May 20th, and they approved that. However, on May 20th, they called me and said they could not give me the key without power, and the power would take longer to be restored (maybe by the end of next week). Their only solution was to lease unit 417 (100$ mor…

I’ve rented with 2 knightvest properties in the Dallas area now. All I have to say is please be careful before you rent with a knightvest property.

The regional manager Jessica who runs the Austin area is absolutely unreasonable. She twists your words and dishonestly quotes and dates and times of payments received. When I explained to the property property manager and regional manager that regardless of a confirmation given to us by their system and proof that there was money in the account at the time it which our payment was submitted the complex still claimed it was late and charged us late fee When I brought this up not only did Jessica bully me and my family but changed her words and story to make it appear as if we were at fault. …

I have been trying to settle a rent debt, and NO ONE will respond. I have called the debt number more than 50 times, always goes to voicemail. I have called corporate, same thing. I have sent emails, have not heard anything. Is there anyone that even works there? This is absolutely ridiculous.

Best management company. I rented at the tempe location San Marino. Office staff was amazing the entire time. I also had the pleasure to meet the Maintenance Supervisor Rob and one of his assistants.. must say hands down best complex out there

Worst place pipe busted day 1 of move-in. Had to call fire department and lost everything. Then had mold and no heat in the winter. Reported it to leading office and knightvest and no help from either. Still calling for help months later and no one answers or returns calls at corporate. Had the mold tested then instead of them moving us or cleaning it maintenance painted over it. And oh never got the heat fixed had to warm my apartment with the oven. If I could post with NO stars I would!

They scam the residents, they will charge you for a parking spot then take it away without notice. Even after you already signed there contract for the space. Knightvest does not answer the phone or return email or provide any follow up on issues. They also charge you for security that is not on the property.

Dishonest office staff and basically section 8 housing with pool closed since before Labor day.

Properties are majorly overpriced considering the lack of security. They’ve been ignoring my safety concerns for several weeks! I’ve attempted to contact them multiple times.

Ignoring my safety concerns! I’ve attempted to contact them multiple times.

Ignoring my safety concerns! I’ve attempted to contact them multiple times.