Neighborhood Management Inc Reviews

Luka Perez has been an outstanding Community Manager for Glade Hill HOA. She is professional, responsive, and genuinely committed to serving the community. Throughout our interactions, Luka has been organized, communicative, and proactive in addressing property needs and coordinating projects. What stands out most is her dedication to maintaining the community's appearance and ensuring vendors, homeowners, and board members are all working toward the same goals. She is fair, detail-oriented, and consistently follows through on commitments, making projects run smoothly from start to finish. I…

Lisa has been so thorough, professional, and quick to handle situations within our neighborhood. She brings direction and ideas while working closely with our board. Service has been great!

I highly recommend Neighborhood Management! Property Manager Dani Medlin has been great to partner with, she is responsive, professional, and has a lot of experience with complex issues - easy to work with!!

Nicole Galitz goes above and beyond for our neighborhood and homeowners! She communicates well (and openly), asks for homeowner input on improvements, and genuinely cares about the neighborhhods she manages. She is BY FAR the best HOA representative we have had in the 4 years we have lived in Overland Grove!!

Neighborhood Management has been managing our HOA for the last 10 years (Kingswood Village). When we first built this home, we were informed that the HOA would be responsible for maintaining the field behind our house, including scheduling regular mowing and upkeep. Since day one, I have had to consistently reach out to the HOA every single year during mowing season to request that contractors come out and maintain this area. It has become an ongoing struggle involving repeated emails and follow-up phone calls just to get someone to address the large field behind our property. The grass alwa…

I have lived in Lakehaven for 1.5 years and I am very disappointed with this HOA. They do not care about Homeowners and the community. There are simply no words and I wish there was a way to give 0 star rating. Despute multiple complains, they do not fix anything. No Road Signs, no street lights, we are essentially on our own. I know people who have moved out because of the HOA incompetence and inability to fix any issue in the community. Yet, they collect HOA fees. We had one so called HOA meeting that lasted one minute and we were not allowed to ask any questions. It was so disrepectful to…

I see all these great reviews about this management company and can’t help but feel like we’ve been forgotten! I live in the Lakehaven community in Farmersville. I’ve been here a year now and I’d say within the first two months I knew there was going to be a big problem with the HOA. This is a new community, phases still being built and the pool is overrun, the bathrooms at the pool are broken, the community gym has had no electricity for weeks, the street signs are broken and laying on the side of the roads, there’s dog poop everywhere and dog poop stations overflowing with no maintenance! We…

Im giving a 1 star review for the Lakehaven community managed by Gracie for the following reasons -Emails are not responded to in a timely manner -Our gym has been without power for 3 weeks -We have several street sign and poles damaged before and after the ice storm that have not been replaced -We are not given the opportunity to voice our opinions on the how meeting especially silly the one regarding increase of assessment fees -The management overall of our newly developed neighborhood is poor -Theres trash overflowing in several areas and due to our community not being at 75% we can not e…

This management company is HORRIBLE! Our gym hasn’t had electric for over a month. They are turning a beautiful, new community into an unhappy place to live.

As a member of the Lakehaven community who has been waiting months for a response to a simple question, I am extremely disappointed in this company. All they do is collect our HOA fees and completely ignore residents. Steer clear of buying anywhere if this company is in charge.

I wanted to share the disappointment and concern regarding the lack of response and resolution to an ongoing issue within our community. For several months, possibly over a year, I have consistently sent emails regarding the same matter. While Brandon acknowledged one of my emails and indicated he would visit the property the following day, I never received any follow-up communication after that visit. Since then, I have sent multiple additional messages that have gone unanswered. As homeowners, we continue to pay our assessments in full and on time. In return, we expect communication, accou…

I live in the Lake Haven community managed by Gracie. I wanted to share my disappointment in lack of response or support from our hoa management team. We as a community feel unsupported, unheard, and frustrated. We have sent numerous emails, and phone calls in regards to downed stop signs, and cross walks (for almost 4 weeks) along with the power to our gym being out for almost 3 weeks. We have 3 total pet waste stations for the entire community (currently 5 phases) Which are never maintained, or stocked. Our lights to the main entrance are broken more times then not. As a fairly new community…

We live in Lakehaven and have an abundance of semi trucks parked on the street. There’s usually more followed by a few cars parked that I’m assuming they use to drive to their actual house in the neighborhood. This is ridiculous. No it’s not necessarily in my way and yes they probably will be gone by the time those houses get built but for how much I pay in HOA fees which is over $700 I expect to live in a nicer neighborhood. Street signs are on the ground and I get those can’t pop up over night but can you at least remove the broken down ones that have been there for months? It’s almost like …

I had some challenges trying to create and register with the HOA, the website was not intuitive and I was unable to reach anyone. I decided to follow up at a later date and spoke to Misty. She was very informative, help create and online account and walk me though the process of payment for the HOA dues and providing additional information that was vital and important for new homeowners within the Eastridge community. I appreciate her level of care and resolution. Thanks Misty.

I’m giving one star because our current representative is semi-competent, but this organization is ridiculous. The first manager for our HOA allowed someone to run for our board without completing a ballot. She didn’t even include her names on the emails she sent out, so we had no idea who she was for the longest time. They were late in sending my HOA’s login to retrieve documents from their user interface (I had to request three times, and it was several weeks after I moved into my home). They don’t have searchable documents for my community’s guiding documents, so it’s almost impossible to …

Angela Spikes is beyond incompetent. She consistently targets individuals within our HOA sending fines without providing written warnings of the violation. When I’ve requested these fines to be removed or proof of the warning violations, I am insulted and not provided with the information that I request. How she still has a job is amazing….

Denise was amazing!! Being new homeowner, she has helped with all my questions. Thank you.

If this company manages the HOA of the community you’re thinking about buying into — RUN. DO NOT WALK. RUN. This has been one of the most exhausting, infuriating experiences I’ve ever had with any management company. There is absolutely no transparency. Homeowners are kept in the dark, receipts are not shown, and major decisions seem to appear out of nowhere with zero communication. The ‘meeting’ they scheduled? A 3-minute announcement during a holiday week, early in the morning, where all homeowners’ microphones were blocked and told the HOA fees were going up — no explanation, no input, not…

Our community is lucky to have Lisa Fitzgerald as a manager. She's open to suggestions, knowledgeable, and genuinely cares about the community/homeowners.

One of our favorite Community Managers, we have been working with Amber for a number of years. Always excellent communication and high standard of professionalism.

Amber is awesome and very keen to help make things right. When there are concerns or issues in the communities she manages. She is efficient, keeps to her word and has the residents best interests at heart. Whenever we need something from her or her team, she is there to help facilitate. Not all HOA's are like that. Thanks Amber.

I had a great experience working with Denise at Neighborhood Management Inc. She was incredibly helpful, professional, and went above and beyond to set up my account smoothly. Everything was handled efficiently, and she made the process so easy to understand. Thank you, Denise, for your outstanding service and support!

Amber not only took time to review and evaluate my account, but she also demonstrated a genuine desire to help me. I could not have asked for better service. Everything that she stated she would do after our call, she did. Amber was professional, genuine and didn't make me feel like just another address on her list. She gained my trust and deserves 5 stars!!!

Denise was great in helping me get everything set up for my first HOA account experience. As a first-time homeowner I appreciate her patience and guidance during this process.

Angela Spikes does an excellent job with managing our homeowner's association. I appreciate what she does for our community.

Our HOA is very pleased with Neighborhood Management and our community manager, Dani. The financial reports are timely and detailed. Dani is always available to answer our questions. Highly recommend.

Worst management company in Texas People building structure attached to the house for trash cans with trash cans visible from the street on Fields View Dr and NMI doesn’t do anything their neighbors had to put their house up for sale because of this incompetent Management company.

9/10/2025 Ryan Lane, NMI's Handyman for our Townhomes, agressively retaliated and lost his temper over submited complaints about the quality of his work. For 1 service ticket that took him less than an hour to complete, he made 5 trips to our property. 2 trips to plan for the job, 2 trips that he did not do professional quality work and finally his 5th trip to get the job done right! 9/1/2025 Brian Thach and Tracy Eubank never return phone calls. Brian will rarely send an email, but won't send a confirmation. This causes issues to get caught up in email land with nothing getting done for wee…

Denise was very knowledgeable and super helpful in navigating my backyard repair project through the review and approval process. Her extensive experience in neighborhood property management was evident when she explained to me how the review system works, what I needed to do and how to correct my submission. Denise took a personal interest in getting to a successful and timely approval. She's exactly the type of professional we love to have at our neighborhood management firm, NMI. --Bart T., Suncreek homeowner

Wow—where do I even start? Denise was absolutely amazing! Not only did she answer my questions, but she went above and beyond to help me, especially as a new homeowner. She walked me step-by-step through navigating our HOA website, showed me how to find important information about our HOA, and even guided me on how to learn more about the amenities we have access to. She took the time to make sure I understood everything clearly and that I had all the information I needed. I’m truly grateful that I had the opportunity to connect with her. Most importantly, she gave my family and I the attenti…

Hi my husband and I are first time home owner everything has been all new to us …. I needed help with HOA approval for a project my husband and I are working on so I called HOA and spoke with Ms Denise with management she was super polite and very helpful she walked me through the registration over the phone process for the portal and provided me with the information I need to submit for my project … SHE’S THE BEST!! 🌺

Spoke with Denise reference citation and path forward to remove dead tree from easement at front of property. She immediately provided ARC form to formally document plan to remove. She was extremely knowledgeable and courteous making the semi-stressful process easy to understand. She had my property information in front of her and stepped through process efficiently and quickly. 5-STAR!!!

Denise from Customer Care was an absolute pleasure to work with! Her warm, friendly demeanor and genuine enthusiasm for helping customers made my experience truly exceptional. She patiently guided me through the HOA portal, ensuring I was fully set up to manage my account with confidence. Denise took the time to explain every feature, showed me where to find essential HOA resources, and made sure I had everything I needed. Her passion for providing best-in-class customer service shone through. She was incredibly helpful and also an absolute joy to talk with. Highly recommend!

Helped me create account

The staff is excellent in handling issues when you call and get ahold of them. They are much better than the last company we had IMO. Denise is especially helpful!

I just finished speaking with Estefany, and she was very supportive and helpful with my question about getting approval for an addition to my townhome. Appreciate the excellent service you sometimes do not get with other associations. THANKS

Denise was a tremendous help in getting the appropriate information to the homeowner concerning an ACC application along with the correct up-to-date forms.

It was a pleasant experience speaking with. Ms. Denise Manestar such a nice and professional person. I got what I needed instantly and satisfactory.

Estefany was very helpful and patient with us while setting up our logins. Thank you!

I had a great experience speaking with Denise recently. She was incredibly kind, professional, and approachable. During our conversation about gaining access to the community pool, she not only listened attentively but also offered to personally assist in getting everything sorted out. Her helpful attitude and willingness to go the extra mile really stood out. It's reassuring to know we have someone so supportive and responsive representing our community. Thank you for your dedication and care!

Excelente atención de parte de la señorita Ana Acosta. Todas mis preguntas fueron efectivamente respondidas con muy buen trato.

Estefany Velazquez was incredibly helpful and informative throughout the process of setting up my portal. She took the time to answer all my questions clearly and made sure I understood each step. Her patience and professionalism made the experience smooth and stress-free. I truly appreciate her support and would highly recommend her to anyone needing assistance!

Denise was great to work with! We just purchased our condo and I was having a difficult time signing on the portal; Denise walked me through it:)

Denise is amazing I was so upset with the warnings about my yard. I work of town and it's raining. Just helped me in understanding it ok it's just a reminder. Helped me my portal log in just simply made my day. Thank you Denise I could go on and on.

I called having questions about my HOA fees and replanting a tree in my backyard. Kristine Belk was very helpful and polite. She was very patient with me and even helped me navigate the website to pay my HOA fees.

⭐☆☆☆☆ Absolutely terrible experience with Neighborhood Management. What’s most concerning is their disregard for Fair Housing Act (FHA) laws and regulations. They’ve shown a blatant lack of compassion and understanding for individuals with emotional and mental health disabilities, and have failed to provide reasonable accommodations as required by federal law. This behavior is not only unethical—it’s illegal. It’s clear they do a poor job of guiding the homeowners associations they manage. Rather than helping communities operate fairly and in compliance with housing law, they enable discrimi…

Dear HOA Board, We absolutely have a serious problem here that needs immediate attention. No way we’re residents & our HOA doesn’t have our best interest . It’s not ok to allow your residents family to be publicly harassed in their own community. If you all have access to gate logs, then it should be easy to verify who accessed the pool right before my children did. My husband and I personally spoke with the individual via FaceTime after he confronted our children. During the call, he quickly put on his sunglasses, clearly an attempt to hide his appearance. We asked for his name and address …

NMI was a nightmare for our neighborhood. I didn’t know a single neighbor that was happy with how our neighborhood was managed. I recently moved from the neighborhood because I genuinely felt that this neighborhood that was only a few years old would be a disaster in another few years. It was like living in a community with no HOA. Many of our neighbors had done terrible things to their homes that looked atrocious and the management company didn’t seem to be doing anything about it. If a neighborhood this young could like this I won’t want to see what it looks like in 20 years. I probably won…

Attention: Board of Directors of HOAs looking for a Property Management company - please hire Neighborhood Management if you want your community to look like this (special thanks to Sharmika Shaffer who ignores/avoids residents' complaints). If you desire your common areas not mowed in months with repeated complaints ignored, this is the right company for you! Believe me, you will certainly love the weeds, trash build-up, bugs, rats and snakes that result from unkept grass in your common areas. If you're a money-wasting type of board, you've definitely come to the right place!

I am a new home owner. As crazy and simple as it probably is, it is like rocket science to me in many areas. The HOA Rep. that assisted me, Ms. Estefany Velazquez, was so professional, so courteous, so helpful. She gave every bit of information that I was needing; got me accessing the main portal and my account info. In no time. It was a terrific experience!

Recently, I had some questions about what our HOA was doing in certain areas of our neighborhood Live Oak Creek. Angela did a good job explaining where we are at with these areas of concern. She does a great job attempting to keep our neighborhood as it should be per our HOA agreements. We moved here so we could enjoy a well kept, none cluttered streets area. Thank you for what you guys do.

I had a great experience working with our HOA representative. They were professional, responsive, and genuinely helpful throughout the entire process. They took the time to listen to my concerns, provided clear guidance, and followed up in a timely manner. It was refreshing to feel heard and supported, and I truly appreciate their dedication to maintaining a positive community environment. Thank you for your assistance and for going the extra mile! Keep up the good work Jaime Yepez!

Nicole Galitz has been fantastic to work with. She is quick to address any concerns and has always made sure myself & my team have everything we need in order to keep our community in excellent condition.

Nicole Galitz and Brandon Martin are both amazing to work with!! They show daily how much they care about their communities, the landscaping, the homes, and the people in them.

Incredible level of service from this management company for our small community. They are extremely responsive and professional, and they truly partner with our Board to deliver the best for our homeowners. Our community manager, Justin Kennady, is the absolute BEST! Very happy overall and would highly recommend Neighborhood Management to anyone looking for a HOA management company!!!

Should be zero stars. They never answer the phone, they don’t respond to any tickets made by the owners of properties. Horrid company. ---------- EDIT ------------ They will reply to your google reviews - University Crossroads. Deshawn Parker is the NMI contact. He does not answer the phone. He does not respond to voicemails. He does not know any answers to any questions. Unfortunately - the entire company is inept. This is actually the second guy they hired for our neighborhood and he's actually worse than the last guy that quit because someone asked him to respond to an email. Unfortunatel…

I'm impressed with Lisa Inman! Lisa is the second community manager that I have worked with in the last 8-10 months. As a first time Board member with a lot of concerns about where our HOA was headed, I was excited to meet Lisa in a face to face meeting. She came prepared to discuss my concerns and was very effective and efficient. I represent a community of 1000 homes! I trust the advice and wisdom that Lisa has to share.

NMI is the worst company to manage HOA. They won’t maintain the part they own but always targeting home owners for anything. They are harassment and do not listen to anyone. Not a fair company to manage community. Apparently they own your property and even when you are out of country, they will fine you for some small issue which is under discussion. Avoid any homes/community where neighborhood is managing HOA.

Amber with Neighborhood Management is incredible. She's friendly and communicates often, including a fast reply, which is so appreciated!

Since Angela Spikes returned as a HOA manager nothing but positive things has happened to our area. It’s amazing to have you at the helm, knowing that you try to maintain this community like you live in personally appreciate all the hard work and efforts that you have put in to this community And if there’s ever a need of help, you can always contact me. Thanks again.

Angela is our community manager and she does a great job!

Joy Thomas and ACC Admin Lori Tortorici. Did an AMAZING job for us today by expediting an architectural approval in the space of a couple of hours for repainting the trim on our house and repainting and restaining our fences. Their outstanding response means we will not have to delay a long planned trip and enables us to take advantage of a sizable discount offered by our contractor for scheduling the work within the next couple of weeks. A very BIG THANK YOU to both of you and our HOA's Aritectural committee for your OUTSTANDING response on extremely short notice.

Attention HOAs: DON’T DO IT! NMI is not the answer for your neighborhood. For one, they aren’t responsive to homeowners. Everything has to be sent at least twice before they’ll answer. If there’s a neighborhood emergency, they charge for reaching out after hours, which was never communicated to the neighborhood until it happened. Their homeowner portal is basic and offers little info, so much so, we’ve had to go back to having our own website. They’ve brought zero value to our community. Steer clear! And please, NMI, don’t reach out like you say on all the other reviews. Clearly everyone’s f…

I strongly advise against placing any trust in the reviews you see for this company. If you take a closer look, you'll notice that many of their bots have only 1 or 2 reviews—many of which seem entirely fabricated. In fact, it's apparent that some individuals directly associated with this HOA company are posting these reviews themselves. Let it be known that I will be reporting this situation to Google without hesitation, as these reviews are clearly misleading and false. Upon checking with the BBB I also see that you have caused quite an issue with other residents. It’s evident that these re…

I would suggest avoiding these people at all cost . We moved in and everything seemed fine . The front office said the hoa never gives out violations . Then within a month it started first complaint was the trash cans need to be inside the garage . Then we had a tree that fall over and we removed it . It apparently was dead when it was planted . We got a violation . We asked why and was told that the city of Princeton says you have to have one tree . However we explained we are in the county . Then they said it’s not in the hoa rules but we have to have a tree however if it was here when we m…

Angela is the bomb! She takes incredible care of our subdivision, with very little appreciation for her efforts. We lost her for several months, and the subdivision started to go to pot. We were beyond excited to get her back in charge of our area once again. Neighborhood Management does a fantastic job and is highly recommended.

This is by far the worst management company in the world. Good luck getting a call back or return email. There is zero response from anyone in the company. Sharmika is supposed to represent our community. I emailed her 6 weeks ago and I’m still waiting on a response. I called 4 days ago and left a message for anyone to call me back and there has been no response. Make no mistake they only work for the developer and couldn’t care less about your community.

We have worked alongside Neighborhood Management for many years. Their team of skilled professionals are not only knowledgeable in their field but also dedicated to providing top-notch service and support. I recommend Neighborhood Management highly for any Homeowners Association seeking innovative solutions and exceptional customer care. Joy Thomas has been a pleasure to work with and meets the highest standards of community services.

NMI has done an exceptional job for our HOA caring for the needs and compliance of our community. I’d like to individually recognize Brandy Jones for her hard work on everything from facilitating meetings and answering the tough questions we seem to constantly have. In the three years that I’ve had interactions with Brandy Jones of NMI she has been nothing short of amazing with assisting us locate any information that we may need.

As the Secretary of the Board-of-Directors for Caddo Downs in Caddo Mills,TX I have had the distinct pleasure and honor of working with Nicole Galitz as our Community Manager. I wish Google would let me leave 10 stars because I would. Nicole is so attentive and her attention to detail is unmatched. She’s quick with communications of all types, knowledgeable, loyal, committed, and passionate about her job and the communities she manages. Nicole truly wants what’s best for our community and she’s devoted liked no other. She’s often is working or communicating with us after business hours and is …

Update: they hung up on me! I had to called 5 times so another woman would answer! Don’t believe in those FAKE 5 stars reviews!!!! They love their easy job of driving around and sending weeds violations. However, they will never respond to homeowners. Back on July, they sent us a warning email. We respond to that email but no one got back to us. Weeks later, they sent another email with a fine. Now, they send us another warning with a picture of our whole house. Yes! Whole house!. I called in to see where exactly we need to fix, the woman on the phone did not even want to do her job or hatin…

Angela is a gift. It’s a blessing to have an association manager that listens, cares and gets things done for our neighborhood. When our neighborhood facilities are not kept up, our daily living spaces start to break down and can even affect the health and the well being of our kids and families, not to mention to value of our homes. It’s an important job and she is doing it well! I’m very thankful for her.

Our recent HOA community meeting was our 1st in-person since Covid when all went on-line. This was well attended, with a few members voicing strong opinions about various typical HOA issues. Our NMI Rep Justin did an excellent job, set up and prepared the room, ran the meeting, and kept cool while responding to the tough questions from those excited attendees. Our Board appreciates this level of professional conduct. Thank you NMI. Thank you Justin.

This company serverly screwed up the drainage in my neighborhood. Houses flooded due to it.

Ms. Shelia Bibbs, our community HOA association manager, is an outstanding communicator. She know how to relay information in a way that is understood by homeowners. She is willing to go beyond what most HOA manager is willing to do, and follow up with our inquiry with personal phone call. We need more HOA managers like her !

Currently working through a bad experience with NMI. A simple request was made, through proper channels, that has a clearly outlined schedule that was not met by NMI's staff. It was brought to their attention that they have missed the deadline that is outlined in our community's CCRs and we just keep receiving the note it is being worked on. I plan to work with our Board to determine if this is isolated or something systemic that other Organizations should be brought in to assist with. Update: They finally provided a response to the request, but it still did not include everything that was re…

Wendy Wilson is literally running this firm solely! She is so knowledgeable, professional and very talented. She goes above and beyond to help others and her people loving attitude is so refreshing. She is a gem and very hardworking, i wish her the best and hope she get promoted to change the whole management with her grace and positivity. Thank you so much Wendy for everything you do and make us property owners life so much easy. You're an angel!

Trish, with Neighborhood Management, was a lifesaver! I needed an updated statement on a rush, and she took it upon herself to make sure I had what I needed. Its so nice to have an hoa management company that actually responds! Thank you Trish!

Angela Spikes has been my property manager for my subdivision for as long as I live at my home. For 15 years she has cared about all my concerns, complaints and just overall homeowner questions. She has been very helpful and professional . I love that she is part of my HOA . I truly have enjoyed working with her and she has made being a homeowner a wonderful experience. I hope she gets a raise and promotion she deserves it for all the hard work she does every single day! Thank you Angela for being amazing every time ! I appreciate you for all your help and for your service with our HOA!

We own and operate It's Our Doody Pet Waste Service. Kristin is the main property manager we deal with, and she manages the River Ridge Property in Crandall. She is amazing!

My wife called and Ana Acosta was the representative who answered her call.Ana was very helpful and helped my wife to get our investment property HOA statement sorted out immediately. Thank you Ana! Also Austin Barnes helped my wife to get swimming pool access for our tenant within one week too. Thank you Austin!

I have been so impressed with Dani Medlin as our property manager. She started as a substitute manager and she fit with our board so well, that she got assigned to us. I love the way she is on top of everything even though she has many other properties to take care of. I also love the way she is always checking in with our board and ensuring that we are meeting the needs of our community. We are working to upgrade our CCR's as they are very old. It's quite a challenge and Dani has jumped on board with us on this project.

Joy Thomas has been our manager now for over a year and has done an excellent job. She has followed through on all our requests within a reasonable amount of time and resolved our issues. When requested to find vendors she does so so within a reasonable amount of time and always provides us with the best vendor suited for the job requested. As a board member, I could not ask for a better manager

Our community, Beacon Hill in Allen, was the original community for Neighborhood Management Inc. We have depended on NMI for over 27 years to help lead and maintain our neighborhood. I personally have been on the board of the HOA for about 5 years and we have the BEST NMI manager, Dani Medlin. She brings years of community management and common sense to help our board as we navigate through the many decisions we face. We are extremely fortunate to have Dani on our team!

They will not call back when you leave a voicemail. They pretend to address the ticket you made for issues and never get to it. I have been telling them for half a year that there are trees dead in the community area. Our community is very small & basic and doesn't offer much. We have a walking trail to a stagnant water pond and that's about it. Compared to the neighborhood across the street where they have swimming pools and more there is no reason to not replace the dead trees. They are collecting money and just sitting on it or doing other nefarious things with the money. Don't get a home w…

This is the Residential Management Company for my home. Just sharing how organized they are and the communicate very well to the home owners.

As a home owner, Brenda was very helpful in answering questions I had about the HOA's architectural compliance regulations. Brenda was quick to respond and a pleasure to work with.

There are a lot of moving parts when you work with an HOA and management company on understanding and complying with the rules and regulations surrounding your home. NMI, specifically Brandon, our property manager, has done a great job of working with me, providing answers and following up. I have had a few different experiences, and his customer service and ability to get things done is unmatched. Thank you!

They never called me back to discuss my concern with the HOA payment! Had a hard time trying to find the phone #. It's not on any of the paperwork. Bad Business!!!

Working with our HOA here at Madero has been a seamless experience thanks to Ms. Sluder.

I called and spoke with Misty F., who provided the statement that I needed. Thank you for addressing my questions in a fast and polite manner.

One of the most important aspects for me is customer support, customer service. I was so very impressed with the professionalism of Misty and her willingness to see to it that my wife and I understood the process and procedures of how things work understanding that things are very new for us. She was very patient with the many questions that we bombarded her with and we are grateful.

Heather is so great to work with!!!

Heather Glover has been an asset to our Sunset Place Community. She is responsive, follows up, perseveres and supports our every request. I am very happy with her management skills and availability.

Heather she has been excellent property Manager for out community, she stays on top of everything and the property looks great.

We love NMI and our on site manager, Megan Youngblood! Megan has been able to get projects approved and completed for reasonable pricing and done well where our previous management company could not. She helped shape our HOA budget to help best serve the residents while also keeping our developer happy. She’s tough on violations which we appreciate because it keeps our neighborhood looking nice! But she’s also super kind and willing to hear you out when extenuating circumstances arise. Thank you NMI and Megan for taking great care of our neighborhood!

We switched to NMI close to 10 years ago and have been very pleased with the company, and with our Manager, Lori Jones. She is quick to respond to the Board and to the community. The job is not an easy one but her style helps make things run smoothly.

My experiences with NMI over the past 8+ years have been excellent. Our community manger Lori Jones is the primary reason for the high marks. She has treated our HOA as if she lived in the community watching out for us financially and operationally. Along with her dedication key other traits are attention to detail and responsiveness. Overall I would give her an A+ rating.

We have always received EXCEPTIONAL service from Kristen H. Our experience with her office has exceeded our expectations. Kristen has gone above and beyond her duties! Her willingness to help continues to amaze us. Thank you! We love our community in Trailstone!

Having worked with several management companies over the years in my role on the neighborhood board, I can honestly say that Lori with NMI is the best. She is always responsive, always proactive and always a pleasure to work with!

We have been under MMI management for just over two years and it has been the worst two years. Josie Johnson and her team have been a nightmare to deal with. As homeowners we have requested several things to be done that have gone unattended. They have never had our best interest in mind and have been an absolute pain to deal with. If I could get negative stars, I would give negative stars, avoid at all costs.

Neighborhood Management in conjunction with Lifetime Roofing just completed a large project of re-roofing our community of 213 townhomes. The AP coordinator at Neighborhood Management, Allison Robinson , along with Vicki Grover and her team were very prompt and efficient with issuing checks to our vendor, Lifetime Roofing. With their prompt service and Lifetime's commitment, our roofing project was completed in 3 weeks. Job well done by all.

Joy Thomas goes above and beyond as our property mgr. She has made serving on a HOA board easier for everyone.

I appreciate Nicole Galitz with Neighborhood Management because of her quick responses and willingness to work through challenges! That is the mark of a great Community Manager! Keep on crushing it, Nicole!

Nicole Galitz has been a great asset to Braddock Place Estates in Wylie. She is very responsive to me and helps me with any issues I may come across with the company. Cannot speak more highly of her and recommend her enough for other properties she may manage :)

Having a neighborhood manager like Dani is always a blessing. She truly has the best interest of the neighborhood and wants it to stay safe and maintained. Dani manages the neighborhood as if it was an investment in her own properties.

Nicole Galitz serves as Lakewood Pointe HOA Manager. She is hard working, conscientious, reliable, dedicated and professional. She responds expeditiously to our concerns. Her responses are knowledgeable and thorough. Prior to Nicole our HOA did not have managers who responded so quickly. Nor had any of the others cared about meeting our concerns like Nicole does. I highly recommend Nicole.

i received an Assessment notice and cannot create an account online to pay All i have is my STUR# the website even says click button on left to submit a request. There is no such button. Poor website mgmt

Joy Thomas at Neighborhood Management has been an absolute gem as our Community Association Manager! Her dedication, professionalism, and commitment to excellence have truly made our experience outstanding. Joy's exceptional ability to manage the daily items from our community while acting as a liaison with vendors has been invaluable. She consistently goes above and beyond to ensure that every aspect of our community runs seamlessly. Her proactive approach and attention to detail have made a noticeable and positive difference in the way our community operates. Not only is Joy incredibly kno…

My experience with the company and Caleb Wims has been very good. NMI and Caleb really care about improving our community and his attentiveness and dedication really shows. I feel for the first time in many years that someone has the resident owners interests at heart and Caleb works hard at making the long term future of our property a brighter one. His very good people skills and professionalism is without question. Kudos to Caleb and NMI!

DO NOT HIRE THIS PROPERTY MANAGEMENT COMPANY – WE HAVE SINCE, THANKFULLY, TERMINATED OUR CONTRACT WITH THEM AND FOUND SOMEONE ELSE. NMITX is so incompetent, poorly run, unaccountable, and incredibly irresponsible. I honestly don’t understand how they can effectively run ANY property with this quality of work. There is ZERO follow through on pending action items. They don’t follow directions. They don’t respond to your questions. Even when you tell them explicitly that you’d like a weekly update at the beginning of the week, and you’ve told them three (3) times, they still won’t do it. They do…

I’ve been dealing with HOA issues for close to a year now. With another company and then NMI once they took over. I don’t feel like my concerns were completely resolved/needs met but Amber was very professional and gave me more direction and answers than anyone else has.

This HOA management company is a joke. I would give a rating of 0 if I could. They never respond to home owner's emails, not to mention not answering phone calls either. I needed to re-stain the fence. Instead of re-staining it, I decided to replace the fence. Starting from the first day of the notice, I was actively working on hiring a contractor, HOA architecture applications (including a resubmission due to denial of ridiculous not true reasons), as well as followup with them but received no response. The only emails I received are those that the fence issue was moved to 209 notice and a fi…

Love this community, Amber, our community manager, is awesome and service was excellent.

Rose was very helpful in fulfilling my request. Quick turnaround and did a great job on following up with me.

I am resident of Arlington Mayfield Farms. Have tried reaching HOA via emails, phone calls and voice mail messages but never hear from management especially Cameron S . Always placed on hold for management and the management never responds to phone calls, emails and voicemails. Very disappointed and frustrated with management of HOA.

This is the worst HOA Management Company. We live in the Horizons of Bankstons Estates in Venus, TX. They do not take care of what they are suppose to. Constantly getting the run around. What is the purpose of paying HOA Dues if nothing gets done? We have seen no improvements to our community. The empty lots look like crap. When we ask about something they tell us there is no money. Ok the houses out here have paid dues so why is there no money.? Use the money on the community and there won't be any issues.

Julissa went above and beyond for my husbands and I request. She helped me navigate the website and also provided future help in case we run into needing documents in the future! Julissa is a very valuable employee!!!

So far so good, thank you 🙏🏾

Living in this community has been extremely frustrating due to how the HOA is managed. Communication is nearly impossible.. emails and calls go unanswered for long periods of time. At the same time, fines are dangled/threatened and often without much warning or explanation. It feels like enforcement is the priority rather than actually helping or communicating with residents. A management company should be accessible and willing to work with homeowners, and unfortunately that hasn’t been our experience here

Yes, I had a complaint and the young lady that I spoke was very, very helpful. She had a kind voice and was very pleasant to speak with she helped me to resolve the issue that I was having.A+

If I could give zero stars to the Lakehaven HOA in Farmerville, Texas, I absolutely would. Living in a more rural area should not mean we receive less service, less attention, or less accountability but that’s exactly how it feels here. Maintenance issues go ignored, repairs never seem to get addressed, and communication is either slow or nonexistent. It’s incredibly frustrating to pay dues and see little to no effort put into maintaining or improving the neighborhood. Being rural is not an excuse for neglect. Homeowners deserve transparency, responsiveness, and follow through. Unfortunately…

Denise was amazing! She took the time to walk me through a first time sign in and stayed on the phone until the transaction was compete! She was a pleasure to talk to.

Denise was amazing!! Extremely helpful and so nice! She walked me through step by step of how to set up an account to pay my HOA with no issues!

Christina Fountain went above and beyond to help us overcome some account issues. She returned my call promptly and communicated all day with me until all of our issues were resolved. -resident of Marshall Ridge

My husband and I have only lived in the Meadow Park area for a few weeks and have been very happy we moved here. I talked with Denise today about some HOA questions and she was so delightful. She answered my questions and helped me get our account up and running. She was very patient as I am not that tech savvy!!! Thanks again Denise. Cynthia

Denise has been insanely helpful and so friendly! She’s a joy to talk to and super quick in solving our issues.

This review is long overdue, but I wanted to take a moment to recognize Denise for her excellent customer service. She was great to work with, professional, attentive, and quick to resolve my issue. Denise addressed my concern right away, and everything has worked out perfectly since. I truly appreciate her efficiency and support!

I am going through the process to plant trees in my yard which I’ve been very excited about. When I called to follow up on the request and got connected with Denise, the process became streamlined. I’m not exaggerating, she has been the pinnacle of customer service. She is very patient and understanding, which led to me feeling like she truly cared about helping me through the process.

Denise is Phenomenal!!

I had a great experience working with Denise from Neighborhood Management Inc. She was extremely helpful and responsive — she quickly assisted me with my portal access request and took the time to answer all of my additional questions clearly. Her professionalism and friendly attitude made the whole process smooth and stress-free. Thank you, Denise, for your excellent support!

Sin duda la mejor experiencia de servicio al cliente, muy paciente, conocedor de su trabajo guiando me paso a paso a resolver mi problema. Jaime personas como tu marcan la difencia.

Ana Costa was indeed prompt and professional in handling customer's requests. Thank you for the speed in attending to my demand

Muy amable me ayudó a realizar mi pago

Absolutely horrible. I have lived in my community for 8 years and they are extremely unresponsive. I have been trying to get my gate fixed and mud cleared from my front yard for over a year and they do not respond to emails, you have to follow up multiple times and they make promises and don’t keep them. I spoke to Brandon who assured me my issue would be fixed weeks ago and have followed up multiple times and have not received a response. Avoid this management company at all costs.

I’ve been dealing with a frustrating issue with my water meter being clogged and leaking onto the road for over a month now. During this time, communication from the staff overall hasn’t been the easiest or clearest, which left me feeling uncertain and overlooked. However, from the moment I first spoke with Denise, she completely changed my experience. Denise has been attentive, reassuring, and consistently available to answer my questions and provide updates. She doesn’t just listen—she makes me feel heard and cared for as a resident. Her professionalism and kindness gave me the confidence t…

Estefany Velazquez Was very nice and helpful. She answered all the questions that I had and we are satisfied residents.

James was incredibly helpful and professional throughout the entire process of getting me set up in my new community. He made sure I understood the process to get everything I needed—garage remote, keys, and access to the resident portal—with clear communication and kindness. Moving can be overwhelming, but James made this part of the transition smooth and stress-free. I really appreciate his efficiency and support!

We just moved into our new home and wanted access to the pool ASAP to enjoy the last few weeks of summer. I called the Allen office and spoke with Misty. She kindly explained there was a pile of papers for other people wanting their pool key also. BUT she then quickly replied with I’ll look into finding your paper work today and I’ll get Dillion to see if he can prep the actual pool fob for you to pick up today. Later in the day, I received a call from Misty saying I could pick up my fob!! I was so impressed with their ability to take quick action and grant my 10year old a few fun days at the …

Extremely Frustrating Experience I’ve had a very disappointing experience with this HOA. We’ve been trying to get a pool key card for our community for weeks, and the process has been nothing but confusing and disorganized. Despite submitting multiple waivers and paying the required fees, no one seems to know what’s going on or how to move things forward. What’s even more frustrating is receiving emails from the HOA reminding residents not to let people into the pool without a key card—when they’re the ones who can’t even issue them properly. If you’re looking for an HOA that collects dues b…

Ana Acosta was able to address three issues I had this morning. One regarding HOA online payments, one regarding a swimming pool key, and one regarding bulk pickup infractions. She was cheerful and knowledgeable. I greatly appreciated her expertise and willingness to help me.

After over a month of trying to email for pool access, I was ignored. Finally I decided to call, no one answers. I had to randomly guess an extension number to get a hold of somebody. Extremely unprofessional, figure out how to answer a phone or an email or I can send my grade schooler to teach you how.

Nothing but empty promises! For three years now residents of Madero have been waiting on a pool that was once again promised to be open for the 4th of July. all we have is a hole in the ground, used furniture, and a HOA that refuses to get the job done.

Jamie called me to supply us with the pool code that I lost. He took the time to reach out and give us this needed information so that I could take my great granddaughter swimming in the neighborhood pool. Thanks also to my neighbors Jackie and Ally for supplying it also. What a wonderful neighborhood.

As a resident of the Gables at Northhill, I would like to appreciate the work the management team (especially Lisa Inman and Debbie) is doing to ensure clean and manicured yards, well-maintained common areas, and an overall neat and cared-for appearance.

I spoke with Jamie Y. today regarding the pool access. I’ve had trouble getting in for over a week now and finally Jamie helped me out and it was a pleasure. I can now get in my pool woohoo! Thanks Jamie!

Outstanding Service from Nicole Galitz, she has been an exceptional community manager for Neighborhood Management and our HOA. Her expert management ensures our community runs smoothly, handling everything from maintenance to HOA compliance with skill and attention to detail. Nicole’s promptness in returning messages—often within hours—builds trust and keeps residents informed. Her customer-centric personality shines through with warmth and professionalism, making every interaction positive and solution-focused. We’re lucky to have Nicole, and I highly recommend Neighborhood Management for the…

All of the negative comments are true. No one is answering the phones — this needs to change immediately. Instead of replying to Google reviews, focus on fixing the actual issues and start answering calls! Why are we even paying HOA fees when the streets in our gated community are dirty and poorly maintained? It’s unacceptable to see streets littered with nails and debris. I’ve had nails in my tires twice already because the builders leave garbage behind and don’t clean up after themselves. Residents should not have to take on the responsibility of cleaning up this mess. This situation must …

"Neighborhood Management" — because “Money Management” was probably too honest. Let’s start with the irony: the company is called Neighborhood Management, but the only thing they seem to be managing is our wallets. HOA fees? Astronomical. Restrictions? Oh, they’ve got those covered — you’ll know exactly what you can’t do on your own property. Accountability? Yeah... not so much. I live in Briarwood Hills in Forney, TX, and it’s astonishing how quickly this neighborhood is spiraling downhill — while Neighborhood Management sits on its hands, collecting dues. Want to talk enforcement? They’re …

I love this place! nothing but good experiences, thank you to brittany johnson especially for always being willing to help!

There are zero amenities in our community yet our HOA fees increase every year. We have yet to have any community events or activities. This is the worst management company. What are we spending our money on if all you do is cut grass and fix small cracks in the concrete.

Communication from NMI is practically nonexistent emails and calls go unanswered, and residents are left in the dark when concerns come up. The way violations are enforced some people get notices over small things while others with bigger issues seem to go unnoticed. It feels unfair and inconsistent. And then there’s the money we’re paying all these fees, with nothing in return. NMI needs to step up. We’re not asking for anything extra just the basic services we’re already paying for. If these issues aren’t addressed soon, I’ll be looking into other ways to get accountability, Lakewood trails …

NMI has been negligent in its management responsibilities over the care and maintenance of Lakewood Trails in Forney. TX. They are slow to respond and take every opportunity possible to not resolve any community issue. They place the safety and well being of the children of this community in serious jeopardy by not replacing fundamental shading to playground areas and normal wear and tear repairs to common areas. The tiny pool of this community has not opened timely or appropriately for two years in a row for inexcusable reasons. Every concern any resident has is gaslit and ignored. Reviewing …

The HOA staff for Lakewood Trails (Forney) is horrendous. They have no issue sitting back and demanding money - WAY too much of it - and absurd late/misc fees, but they do not hold up their end of the business. 1. Summer 2024 my husband and I took time out of our fun pool time with our kids to empty all of the pool catches of dead and living frogs. If the pool company was being held to their responsibility by the HOA, the pool would be maintained properly. Instead they show up to open, to close, and once maybe in-between. 2. The 2nd playground has wasp nests under the slides constantly and t…

If your community is considering using Neighborhood Management Inc., I strongly urge you to look elsewhere. They currently manage our community at Lakewood Trails in Forney TX, our experience with this company has been nothing short of frustrating. Despite the high HOA fees they charge, the level of service they provide is extremely disappointing. One of the biggest issues we’ve faced is their complete failure to enforce parking rules. Residents and guests routinely ignore regulations with no consequences, and repeated complaints fall on deaf ears. What’s the point of having rules if the mana…

This is the HOA in the Lakewood Trl community and they are a complete joke. They pick and choose which rules to enforce. If it doesn’t allow them to collect a fee they don’t care what’s going on. Instead of taking responsibility for maintaining the community, they go out of their way to avoid it. Despite the high fees, the amenities are subpar and not worth the cost. Very disappointing overall.

This people only good collecting money. But bad for keeping the neighborhood clean and organized

This company is absolute joke! Our HOA companies changed. We first had first residential and we went to neighborhood management! The change happened 09/01. We were still able to make payment to the previous company. Which I did we owed 251.00 and they process all their payment through click pay which has a fee so I paid 261.00. I called up To NmI because they were showing I had a balance. I emailed and called proof of payment (bank statement, emailed form click pay and email from the previous company showing I had a zero balance) however NMi refuses to adjust my bill even tho it shows in my ba…

Heather Glover has been super responsive and helpful with all sorts of questions we had before and after moving. Thank you!

The manager for the Baker Landing Community is never available to answer phone calls and they take 2-3 to respond to my requests, UNLESS they have to deny it... which then response comes pretty quickly! :) I moved in 4 months ago to my new house and I can't wait to move out! And I love my house, I just can't deal with this management anymore!

I just moved into one of the communities that they operate. Misty has been amazing! From making me feel welcome, to helping me get enrolled and then walking me step by step through a request form. She has gone above and beyond!

When we moved into our new home at The Regency at Santa Rita Ranch, we were having issues with how the funds had been distributed to our HOA account. Angel Martinez and Diane Barta helped us figure out those issues and got us on the right path. These ladies are kind, attentive, and focused on helping all of us here and we appreciate them so much.

Diane Barta was extremely helpful in assisting me in getting a fence approved through the HOA for the day of my move in. I had previously broken my hip and was unable to physically walk my dogs, so it was imperative that the yard be fenced ASAP. Diane made it happen for me. I am forever grateful to her!

This company manages the South Oak neighborhood in Oak Point, TX. They have failed to uphold basic maintenance of so many items. The building, landscaping, trails, and pond. They do not respond to emails. It has been a policy of ignoring along with no action for the time I have lived here.

A. Wilson The Golf Villas at Castle Hills Dear Leadership Team, I wanted to share my recent experience resolving an issue with my toll tag. Despite encountering multiple challenges, Wendy and CJ from your team stood out with their exceptional support. Their dedication and willingness to go the extra mile made a significant difference. Please extend my heartfelt appreciation to Wendy and CJ for their outstanding service and commitment to customer satisfaction! Thank you again for resolving the issue and for having such dedicated leaders on your team! Best regards, A. Wilson

WHAT A JOKE!!! ALL THESE FAKE 5 STAR REVIEWS! We moved into our community almost 2 years ago and used to have Joyce as our HOA rep and she would warn the community on everything. Now we have Makayla who is ALWAYS on vacation or doesn't know how to respond to emails. This whole neighborhood is now a joke! All of the money we pay and we have a leaking amenity center, the uneven and broken pool deck, waste and trash all around our pond, the mildew build up on several sidewalks from poor irrigation, broken ice machine, doors that don’t lock, odors from underneath the decking, broken fan by the gy…

Issues have not been addressed, still awaiting responses from emails, phone calls and our portal. Children have been hurt due to those issues. Is it going to take a lawsuit for anything to be addressed. Leaking roofing, nails coming thru the boards at the pool, warping boards at the pool, mildew on our sidewalks, walking trail flooded, broken application, access to WiFi and sound system for paid events (renting out amenities center) The list long and continues to get longer. Nick has contacted McKayla, I have contacted McKayla. I spoke to her last year when she started and addressed some of t…

Wendy is amazing! I was having trouble with the portal to pay my dues and she graciously walked me through the entire process! Thank you Wendy!!

Misty f helped me through everything …..taking time to explain . Got me logged in and set up. She is super pleasant well spoken. An asset to your company. Just nice to see people helping people. Thank you again

NMI is easy to deal with. Inspite of managing multiple neighborhoods, the associate assigned to us Misty Flowers was very responsive and patient with my requests. She provided me with timely solutions and hoping to continue the good relationship with them

I was having issues figuring out how to make a payment online for a pool card replacement and called to have one of the best customer experiences. Wendy not only told me exactly what I needed to do, but then offered to stay on the phone to make sure I didn’t run into any problems and also so she could see the payment come through on her end and immediately mail my replacement out. We had great small talk and she definitely made my day a little brighter!

I've only had one experience with Neighborhood Management so far but it was good enough to make me want to write a review. I'm in a new neighborhood that NMI manages and needed some help filling out a form I was a bit behind on and therefore urgent. The person I actually needed to talk to wasn't in but Misty offered to jump in and help me and walk me through what needed to be done. I have dealt with 4-5 HOAs in my life and the experience Misty provided was by far the best I've ever experienced. She was competent, kind, responsive, efficient and fun....that's a pretty awesome combination. …

Very disappointing to say the least. We moved into our community four years ago while it was still being developed, and it was wonderful. Since the last house has been built it appears all interest has been lost in taking care of the community. They don't mow regularly, all of the ponds are running dry, the water features doesn't work anymore, the lights at the entrance of the community don't work anymore, all of the landscaping has died, there are dead branches hanging from trees, all grass has been replaced with weeds, and they don't respond in a timely manner when you need to get approvals …

I live in the villas of chaparral. I have nothing but terrible experience wish neighborhood management Hoa! They don’t care about your input and are very rude about it! Nobody cares about any concerns! I have tried talking to my hoa manager and his manager but nobody in neighborhood management cares! I gave up emailing and calling them because they don’t help you at all!

I am delighted to offer my sincere appreciation to Lisa Fitzgerald for her outstanding contributions as the manager of Anna Town Square HOA. Lisa's support at Anna Town Square HOA surpassed all expectations. She demonstrated remarkable patience and professionalism while assisting in rectifying violations, obtaining HOA approvals, and resolving conflicts. Her dedication to resident satisfaction was evident in every interaction. Moreover, Lisa's willingness to go the extra mile, including visiting my home, made working with her an absolute pleasure. Her proactive approach and attention to detai…

Kristy H. is tremendous at what she does! There are not too many community managers who care about what they do as much as her. In our experience working with her, she has always been extremely personable with all residents and creates an atmosphere that forms a positive view of neighborhood management!

Kristy H. is an absolute pleasure to work with! She makes sure that her communities have ample opportunities to connect with the residents by various events. You can tell that she truly cares about what the residents questions or concerns are or even just getting to know them better! She is truly creating a stronger/better community for everyone she helps.

NMI is an amazing company and I cannot say enough good things about Kristi! I have found her to be knowledgeable, professional and caring with outstanding communication- always going above and beyond. I highly recommend Kristi and NMI!

If I could give Trish 10 stars I would! She has been beyond helpful and I cannot thank her enough!! Thank you Trish:))

Exceptional service from start to finish! Our experience with NMI and Megan has been nothing short of fantastic. From swiftly addressing minor issues to thorough communication, they've exceeded my expectations. Their professionalism and dedication truly set them apart. Highly recommend for anyone seeking reliable property management services!

NMI has been servicing our neighborhood for about a year. We are still a community under construction. With that in mind, we have constant issues with speeding construction vehicles, messes from job sites blowing through our community and more. I appreciate that our manager Megan is on top of the community. If I e-mail her about a problem or something that doesn’t appear up to par, she fixes it. A perfect example was an observation about depleted fire rock in our community fire feature. I e-mailed her and she immediately ordered more product to bring it up to par. Another example would be he…

I love Megan she’s very helpful and sweet!

Ignorant about Texas law, petty and unprofessional, since they took over our neighborhood our quality of living has gone down. Miserable experience working with them.

We’re very concerned about the way NMI is treating our neighbors. They seem very un educated on the laws in Texas

Ali is our community manager at Ranger Crossing in Princeton. She is very responsive and a absolute pleasure to deal with. She cares about our community and is always communicating with us to ensure we are up to date on the happenings within our brand new community. Thank you Ali for all you do!

Kristin H is amazing! Always responsive and kind! It's not always easy to like an HOA, but Kristin is easy to like and earns trust, and has made me feel comfortable with my HOA from the start. I'm so glad she is there, and I feel lucky to have her to work with when it comes to my community.

Heather Glover is FANTASTIC to work with. As a resident who’s had several communication with her over the years, she’s always been responsive, helpful, and informative… She handles HOA and resident concerns respectfully even when emotions can run high

They make HOA super easy (unlike other HOA's I have experienced in the past) and Heather Glover is just superb with organizing the neighbourhood! Absolutely awesome staffs and makes life easy for residents! V Highly recommended!