Pioneer 1 Realty Reviews

We have been using pioneer1realty to manage our property for the past year and I can say they have been great, whenever a repair issue arise, they get it resolve quickly. Chato and his team are very professional and truly look after our investment very well.

Outstanding rental management company! They manage my two out-of-state properties and have been nothing short of wonderful. Communication is excellent, they are professional, responsive, and truly care about the properties they manage. Having them has given me peace of mind knowing my homes are in great hands. I highly recommend their services to anyone looking for reliable and trustworthy property management.

I highly recommend Pioneer 1 Realty for all property management needs. I have had nothing but excellent experience with them. They took care of everything from keys to rent collection and would always pick up the phone to talk in case of anything. A 5 star company overall.

Pioneer 1 is everything that we wanted in a property management company. Yes, there may be larger, cheaper companies that claim various types of benefits, but at the end of day, what matters is this: 1.) You can always email or call and get in contact with your property manager within hours, if not faster. 2.) They are local to our property--they can visit in person, meet with our tenants, perform inspections, without having to hire someone else, locally, that doesnt work for them. 3.) When house was being marketed, they didnt push the process of letting people "self walk through"--potentia…

We've been clients since 2016 and we are very pleased with our property management as well as finding new tenants when required. Great management company.

Cindy was amazing to work with! She helped us find a great rental home and made the whole process fast and easy. She is very attentive and when we came across a problem after hours, she was sweet enough to attend to us and solve it quickly! We highly recommend her!

We had such a wonderful experience with Pioneer 1 Realty. They helped us find our rental home, and we’re truly grateful for how smooth and stress-free they made the whole process. From start to finish, their team was kind, patient, and always quick to respond. They really took the time to understand what we needed. We wouldn’t hesitate to work with them again in the future! Highly recommend 🤗

Cesar is pleasant and reassuring. Any requests for repairs are done promptly.

I’ve been in my house for almost 3 months now.I have to give the biggest shout out to Ceaser.This was my first time renting a house & he’s helped me SO much in SO many ways.Hes very quick in response when it comes to anything.Very understanding & will try to help in all ways that he can.Hes literally the best.& I appreciate him & his team beyond measures.I hope to continue renting with pioneer 1 reality.Dont hesitate.You won’t regret.

We recently are renting a home with Pioneer Realty. We have been impressed with their professionalism throughout the entire process. Edwin De Paz and Cesar Sotelo have both been outstanding in being available to answer any questions we have had. We highly recommend!

Thank you Cesar and Edwin. The approval process was fast and simple.

Updated review: Chato Castillo lacks in the customer service department tremendously and his lack of professionalism is astonishing when in (or lack of) communication with tenants. My impression on Cesar remains- he still goes above and beyond for his tenants and will help in any way possible. I believe Chato is his boss however if you can communicate with Cesar instead- I highly recommend going that route. Initial review: Cesar has been the absolute best to work with and made the entire process so easy. He goes above and beyond to help and his email turn around time is top-tier. 10/10 recomm…

These guys are AMAZING!! I literally have zero complaints.Cesar has always displayed complete professionalism and immediately addresses any questions or maintenance requests I have. I recently worked with Jazmin and she was awesome as well.